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Novotel Singapore Clarke Quay

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#69 of 309 Hotels in Singapore
Certificate of Excellence
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Novotel Singapore Clarke Quay
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5,831 Reviews from our TripAdvisor Community

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Showing 4,973: English reviews
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Pune, India
Reviewed 2 days ago NEW

1) Rooms so Small 2) Buffet not a good spread 3) hotel not to travel with kids 4) Just wait and wait, no one attends you at reception 5) Bad food 6) Over pricey 7) Rude behavior from staff in restaurant as well as lobby. Good Part:- 1) 24 hrs hot water

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Helpful?
1Thank Monikavdesai
Adelaide, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We stayed for 7 nights and had a great holiday in Singapore. The hotel is in a great location in Clarke Quay. The river is lined with restaurants with seating available outside next to the river or inside in air conditioning. We had a King Bed Superior Bay View room and requested an upper floor. Our room was on the...

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4Thank 510jeremy
About Hotel's Favourite Review
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear 510jeremy, Thank you for your review.I am glad to know that the prime location of the hotel,spectacular view and breakfast buffet was well-liked by you. Please be assured that we appreciate your input and comments as it allows us to keep on upgrading our services and products since customer’s satisfaction has always been the priority for us. On behalf...

Istanbul, Turkey
Reviewed 2 days ago NEW

Positive; This is a decent hotel in a very good location, with very good view of Clark Quay. A lot of main activities of Singapore is in short commute distance and clark quay is perfect for a weekend night. The hotel is clean and breakfast is excellent. Negative: The front desk is unusually slow, so allow yourself some extra time...

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Thank oknar
Singapore, Singapore
Reviewed 2 days ago NEW

Staycation at Novotel Singapore Clarke Quay on 18-19 March. Requested for early check in at 11am on 18 March, but the request was mixed up and was offered twin beds instead of a double bed, and was asked to wait for standard check-in timing at 1pm instead. Only 2 counters were open for check-in/check-out, and the amount of paperwork required...

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Thank Toh R
Reviewed 2 days ago NEWvia mobile

Great location, decent rooms and excellent staff. Arrived early in the morning and though their check-in time is 14:00 hrs they gave us a room after a very short wait. Breakfast spread is ample pool is lovely. Would safely recommend this hotel.

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Thank Viren S
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Viren S, The pleasure is ours to have been at your service and thank you for your lovely review. Guest satisfaction is our top most priority and I am elated to hear that the location,team,room,breakfast and pool left a positive imprint on you.Your comments have been shared with the team and I am sure that this will serve as...

Singapore, Singapore
Reviewed 3 days ago NEW

My Wife and I booked a Superior Bay View Room for one night to celebrate our Wedding Anniversary. They gave us 18th floor with a wonderful view of the clarke quay. It cost around less 300SGD with breakfast buffet. 1. Awesome view of the City and the River: Room Tip: Request for a room on a higher floor 2. Location...

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Helpful?
Thank ArdeeMaq
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear ArdeeMaq, It's a pleasure to be at your service and thank you very much for your review. I am delighted to know that you had an overall enjoyable stay with us.We appreciate your input and comments, which are precious to us and allow us to keep on upgrading our services and products. On behalf of the management and staff...

Townsville, Australia
Reviewed 3 days ago NEW

This is the fourth time we have stayed here and once again the staff and amenities did not disappoint. We booked a superior room but a standard room is quite sufficient in this hotel. The staff are always pleasant from the doorman to the reception staff to housekeeping. The rooms are always very clean. Breakfast is always of a high...

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Thank Karen W
Nairobi, Kenya
Reviewed 3 days ago NEWvia mobile

Singapore is pretty expensive so I was thrilled to find a good hotel at a reasonable price. Check-In was smooth and I was happy with the room. The highlight was the phone they had in the room for guests to carry out of the hotel with them for free internet, free calls, sightseeing information, tickets etc. It was extremely for...

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Helpful?
Thank Wachuka G
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Wachuka G, Thank you very much for taking the time to provide us a review. It’s a delight to know that the location, facilities and team left a positive imprint on you. .Reviews as such are an affirmation that guests appreciate the quality of products and services which we strive to deliver with excellence every day. We appreciate your...

Reviewed 4 days ago NEW

My wife and I booked a superior room for 8 nights through the Accord Hotels website. On arrival we were upgraded to a superior room with balcony. It was on the 20th floor with spectacular views of the river and city skyline. We could not get enough of this view which was constantly changing. The coloured city lights, nightly laser...

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Helpful?
Thank Tony A
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Tony A, The pleasure is ours to have been at your service. It’s a delight to know that the location, room,breakfast and service left a positive imprint on you. Reviews as such are an affirmation for us that guests appreciate the quality of our services and products which we strive to deliver with excellence every day. Thank you very...

Reviewed 4 days ago NEW

The location of this hotel is superb. You can walk to Clarke Quay and enjoy the night life or simply walk at the river side. The room is not impressive. It has old fashioned look. I believe it's similar with the building. Breakfast variety is great but I found some tasteless.

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Helpful?
Thank CharlesEman
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear CharlesEman, Thank you for your review and it's a great delight to know that the prime location of the hotel was well-liked by you. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay.Hence, we are currently undergoing refurbishment works to improve the quality of rooms, so rest assured that we...

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square
The Square
Cuisines: Asian, International, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: ₹ 10,022 - ₹ 16,180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline and ACCOR so you can book your Novotel Singapore Clarke Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#63 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
48 questions
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Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Your Wish very noisy hotel though and no A/c Working”
 of 5 bubbles Monikavdesai, 22 Mar 2017 | Read review
“good location, wifi, clean,”
 of 5 bubbles oknar, 22 Mar 2017 | Read review
“Higher Floor, With View of the River”
  • No available bidet spray
  • View from our room @ 18th floor
  • NIght View from our room @ 18th floor
  • With Interactive TV
 of 5 bubbles ArdeeMaq, 21 Mar 2017 | Read review
“Choose a room on a high floor and facing the river”
  • Nighttime view from 20th floor
  • Daytime view from 20th floor
 of 5 bubbles tonya296, 20 Mar 2017 | Read review
“Ask for river view”
 of 5 bubbles CharlesEman, 20 Mar 2017 | Read review
5 of 5