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Novotel Singapore Clarke Quay

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#69 of 309 Hotels in Singapore
Certificate of Excellence
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5,585 Reviews from our TripAdvisor Community

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Showing 4,773: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

We chose the Novotel for its location near to Clarke Quay. Our room 1202 was very small, with the king size bed having to be pushed alongside one of the walls, which made it difficult for the second person to get in and out of bed. There was a very small wardrobe and no drawers or shelves to unpack clothes.... More 

Helpful?
1 Thank Patricia N
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

Located literally at a hop skip jump from the most happening place clarqe quay this place has everything you need...the room is not too big but sufficient for a family of 3... 7/11 just below the hotel and also a mall right below the building...we had the best time...the staff was very courteous...the breakast is awesome....pool is good enough ...after... More 

Helpful?
Thank sprabhu78
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 days ago NEW

Hotel is on a great location next to Clarke Quak with heaps of bars and restaurants. Breakfast buffet was really great. Staff flexibility might be a bit better and friendlier. They gave me wrong directions twice. Not nice... Rooms are OK but need some refurbishment, especially the showers.

Helpful?
Thank Philipp G
Melbourne, Australia
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

My husband and I stayed at the Novotel for 2 nights in November 2016. Reception is on level 7 which seems unusual until you realise that there are restaurants and shops on the bottom levels.(There is a small stand next to the supermarket downstairs which serves really good vanilla and melon softserve.) The reception staff were very polite and professional... More 

Helpful?
Thank JulieB3333
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear JulieB3333, It’s our immense pleasure to have served you and thank you very much for your review.I am glad to know that the central location of the hotel was very convenient for you. It’s a delight to know that the team,buffet breakfast and fit of the room left a positive imprint on you.Your comments have been shared with the... More 

A TripAdvisor Member
Reviewed 5 days ago NEW via mobile

We visited the Novotel in late November for a 4 night stay. The room, 1214, was a good size and very clean, it is a corner room and is a little bit smaller than other rooms we could see on the plan, this may of accounted for the position of the toilet, which is very close to the shower glass,a... More 

Helpful?
Thank A TripAdvisor Member
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear TripAdvisor member, Thank you for taking the time to write a review of our hotel. We are truly grateful for your feedback and very pleased to hear that the strategic location of the hotel was well-liked by you. We appreciate your constructive feedback and on behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

My new husband and I stayed here for the start of our honeymoon. Upon arrival we were upgraded after advising the reception staff (Gareth) that we had just gotten married. Gareth wanted to ensure our room was ready and presented us with two vouchers for drinks in the bar to occupy ourselves whilst he checked on the room. The breakfast... More 

Helpful?
Thank Emma A
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Emma A, Thank you for choosing to stay with us and I am elated to know that you had an overall enjoyable experience with us. Guest satisfaction is very important for us and hence we’re pleased to know that you were accorded an upgrade by Gareth as well as that he served you well.It's also a delight to know... More 

Rotterdam, Zuid-Holland, Netherlands
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW via mobile

This hotel is on the perfect location. Not only because it's close to all the nightlife and the SMRT (metro) in Singapore but more because of the beautiful views of marina bay! Rooms are more than comfortable and the choises breakfast are extensive. Would certainly recommend this hotel for both businesses and leisure.

Helpful?
Thank Johan V
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Johan V, It’s a delight to be at your service and thank you very much for your review. Guest satisfaction is our top most priority and I am elated to hear that the rooms were comfortable for you as well as that the breakfast was extensive. Reviews as such are an affirmation for us that guests appreciate the quality... More 

2 reviews
Reviewed 6 days ago NEW via mobile

Location is very good.you can rich to everywhere easily. Room is clean and big. We stayed with 2 children.the hotel asked free extra bed for them.but we did not need it.because,beds are very big and comfortable. Breakfast buffet is rich.pool is very good..and the staff was very friendly and helpful. We stayed 4 nights.it was good experience for us..thank you.

Helpful?
Thank İNCİ K
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear INCI K, Thank you very much for taking the time to provide us a rewarding review and I am glad to know that you had an overall good experience with us. It’s a delight to know that the location, facilities and team left a positive imprint on you. Your comments have been shared with the teams and I am... More 

1 review
Reviewed 1 week ago via mobile

Went to check in and was greeted by a lovely lady Kumi. Upon checking in We realized we had left our passports in our previous hotel. After panicking Kumi organized for a taxi driver to go to our previous hotel to pick them up and bring them back to us, while we enjoyed the luxury and comfort of our hotel... More 

Helpful?
Thank Alana L
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear Alana L, Thank you for your rewarding review. We aim to make all of our guests feel at home and well-taken care of hence I am elated to know that Kumi went the extra mile to organize a taxi driver to pick up your passports.Your kind comments have been shared with her as well as all the team members... More 

Wellington, New Zealand
1 review
Reviewed 1 week ago

Have just returned from a week in Singapore having stayed at Novotel Clarke Quay. Beautifully presented Hotel. Rooms very tidy. Service in all departments was excellent. Standout was Logan in the restaurant who consistentally looked after the seven of us. Made us feel welcome and went the extra mile. All the best Logan I would stay here again simply because... More 

Helpful?
Thank GregWinter
NovotelSingaporeCQ, General Manager at Novotel Singapore Clarke Quay, responded to this review

Dear GregWinter, It's always a delight to receive such a lovely review and the pleasure is ours to have been at your service. We love to make our guests feel at home and well taken care of. Hence we’re pleased to know that Logan's service was one of the highlights of your stay.It is also great to know that the... More 

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square
The Square
Cuisines: Chinese, Asian, Singaporean, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 

Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Region: Singapore > Singapore > The Quays
Price Range: ₹ 10,432 - ₹ 15,887 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, ACCOR, Travelocity, Orbitz, HotelTravel.com and Odigeo so you can book your Novotel Singapore Clarke Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel
Hotel Style:
#43 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#46 Family Hotel in Singapore
#62 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Singapore Clarke Quay staff and other travellers.
39 questions
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Questions? Get answers from Novotel Singapore Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing river side are quieter.”
 of 5 bubbles Arcturuz, 24 Nov 2016 | Read review
“2 sides have excellent views, one of the river and Clarke Quay, the other of the harbour and Clarke Quay..”
 of 5 bubbles helencG3187AW, 21 Nov 2016 | Read review
“Pay extra for the Privilege upgrade”
 of 5 bubbles 59Wanderer1955, 17 Nov 2016 | Read review
“Be an ACCOR member”
 of 5 bubbles williamrV1270KQ, 14 Nov 2016 | Read review
“Never 1011.”
 of 5 bubbles SilentFlam, 13 Nov 2016 | Read review
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