We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pan Pacific Orchard

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Pan Pacific Orchard
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,218 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,062: English reviews
Start your review of Pan Pacific Orchard
 Click to rate
Melbourne, Australia
Reviewed yesterday NEWvia mobile

Visited with family. My kids was enjoying the swimming pool and jacuzzi. We are happy with the service from all the staff. The good was good all the way from Asian which we missed. Waling distance to MRT and toy Cyrus. Overall experience we were treated well

 Report
Helpful?
Thank Cindy3390
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We stayed at the Pan Pacific Orchard Dec 20-23, 2016 and again on January 6 2017 - before and after a cruise. The facilities were fine but the staff was amazing - from the desk staff, through the dining room and lounge staff. The staff went out of their way to make us comfortable. The hotel is, as its name...

 Report
Helpful?
Thank alexis s
About Hotel's Favourite Review
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying at the Pan Pacific Orchard, Singapore. Our associates have evidently embraced the Pan Pacific signature style of personalized care and we believe your kind words will encourage our associates in their commitment in serving guests better. We are glad that you enjoyed the convenience of staying at our hotel and we look forward to your next...

Reviewed yesterday NEWvia mobile

By chance had to stay at this hotel as my regular hotel was full. It was great choice. Enjoyed the stay, staff sincere services and their facilities. Their service is really commendable. Didn't mention names as all are of best quality from doorman, bell, check in, check out, restaurant. All are just perfect. Will definitely recommend. Thank you Pan Pacific...

 Report
Helpful?
Thank John S
Reviewed yesterday NEWvia mobile

For this Easter weekend, I visited pan Pacific orchard for relaxation. The hotel is at the pinnacle of comfort and service. You will not find nicer or more attentive front office and housekeeping staffs anywhere. The room layout provide a very comfortable and spacious setting. Will come back again.

 Report
Helpful?
Thank Lin J
Austin, Texas
Reviewed yesterday NEW

I've stayed at the Pan Pacific a dozen times. I love the big mineral water pool for my morning laps. The rooms are large, comfortable, and have nice walk-in showers. The staff is always outstanding. I appreciate Jatin Pathak, the Assistant Front Office manager, Arjun Sharma in the lobby bar, Roy and Ken in the Club Lounge. And especially Chef...

 Report
Helpful?
1Thank JohnSturtevant
A TripAdvisor Member
1 review
1 helpful vote
Reviewed yesterday NEWvia mobile

I have booked a room for 3 of us (wife and kid). Size of the room is very small. Bed size also very small and forget 3 it is not even comfortable for two. Asked for extra cot which they provided but had removed due to its small size. With cot there is no space for any movement. Except name...

 Report
Helpful?
1Thank A TripAdvisor Member
Jakarta, Indonesia
Reviewed yesterday NEW

I stay at here for 2 night for coldplay concert. nice hotel, clean and strategic place because city center and near at singapore district. and you will get a ponsel facility (singapore number) and free to use. you can bring the ponsel when you explore sing and its nice service.

 Report
Helpful?
1Thank snegari2104
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay. We are glad that you enjoyed the comfort of our well-appointed rooms and the convenience of our hotel location, which is a mere stone's throw away from the main Orchard Road shopping district. The complimentary in-room handy phone has certainly brought much convenience to travellers and we are...

Reviewed 2 days ago NEWvia mobile

Execllent hotel with 5 star services. Especially the front desk guy Mr jatin he is superb. Also, pertinent to mention the cake for my parents 25th anniversary was a great surprise. Thabks pan pacific and Mr Jatin

 Report
Helpful?
1Thank Akash M
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying at the Pan Pacific Orchard, Singapore and for leaving our associate, Jatin such kind and complimentary comments. You have my assurance the associates have been recognized for providing you with exceptional service. We are heartened by your wonderful review which will go a long way in inspiring our associates. We remain at your service and look...

Reviewed 2 days ago NEW

I would like to sincerely thank the Staff at Pan Pacific Orchard for their hospitality, attention to detail and making our mini holiday feel like a refreshing break. For those reading this, I would certainly recommend; - You purchase an upgrade to the club lounge it is well worth it. - Talk to the Staff at the restaurant about the...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank lindayoung2017
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your choice of stay and for your recommendation of our hotel. We truly appreciate the great review that you have given and we are delighted to hear that our associates were instrumental in making your stay a memorable one. You have my assurance they have been recognized for providing you with exceptional...

Reviewed 2 days ago NEW

Recommend the upgrade to Executive Suits ad Lounge ... Hotel Location is great with the bars and Eating facilities easy to acess also go to the Jazz Bar attaced to the Hotel ... Recption Staff are extremly helpful

Review collected in partnership with this hotel
 Report
Helpful?
1Thank darwintravel
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard, Singapore. We are glad that you enjoyed your stay and we look forward to welcoming you back again soon. Sincerely, Craig Syphers General Manager

1,229 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (658)
Viewed
Dining (59)
Viewed
Bathroom (80)
Viewed
Pool/Beach Area (26)
Viewed
Room/Suite (162)
Viewed
View from Room (14)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (58)
Viewed
Other (257)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (551)
Viewed
Amenities (107)
Viewed
Executive King Room (80)
Viewed
Pacific Club King Suite (104)
Viewed
Pacific Club Studio King Room (93)
Viewed
Pool (22)
Viewed
Premium King Room (75)
Viewed
Dining (36)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (4)
Viewed
Dining (1)
Viewed
Room/Suite (8)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (2)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Singapore hotels
Marina Bay
Pan Pacific Singapore
Pan Pacific Singapore
#13 of 306 in Singapore
6,865 reviews
Orchard Road
Holiday Inn Singapore Orchard City Centre
Orchard Road
Mandarin Orchard Singapore
Mandarin Orchard Singapore
#74 of 306 in Singapore
9,308 reviews
Show Prices
Show Prices
Show Prices
Orchard Road
Four Seasons Hotel Singapore
Show Prices
Show Prices
Show Prices

Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
10 at Claymore
10 at Claymore
Cuisines: Seafood, International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: ₹ 11,213 - ₹ 20,299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Agoda, Hotwire, Travelocity, Priceline, Pan Pacific Hotels Group, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#9 Spa Hotel in Singapore
#9 Family Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#20 Luxury Hotel in Singapore
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Orchard staff and other travellers.
31 questions
Ask a question

See all questions (31)

Questions? Get answers from Pan Pacific Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer an odd-numbered room, facing the pool. I like the room layout, and the pool side is quieter.”
JohnSturtevant, 26 Apr 2017 | Read review
“Corner Studio room may be a good choice for a couple with a little kid.”
sotoaka, 21 Apr 2017 | Read review
“Best Service”
mervinsong, 19 Apr 2017 | Read review
“Higher floor rooms have better views and are quieter.”
524Solo, 19 Apr 2017 | Read review
“Quiet & Safe”
  • room photo
手牽手的幸福, 19 Apr 2017 | Read review
5 of 5
Hotels.com
US$ 170* /night
View Deal
TripAdvisorUS$ 177
HotelQuicklyUS$ 202
Booking.comUS$ 177
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates