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Pan Pacific Orchard

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2,018 Reviews from our TripAdvisor Community

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Showing 1,871: English reviews
Brisbane, Australia
Reviewed yesterday NEWvia mobile

Thank you very much for great hospitality while I stayed in this hotel. And now I understand why this hotel has a good position on TripAdvisor. All staff are friendly an very helpful. They tried their best to help even though they wasn't sure but they ensure my question is answered. Name it all of them will help you from...

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2Thank simon7889
Cambridge, England
Reviewed yesterday NEW

The hotel is in an excellent location. You have a supermarket, Jason's, right beside the hotel where you can buy anything you need, you have an Irish pub, muddy Murphy s literally a 5 minute walk away AND you are a minutes walk away from all the shops on Orchard Road. The rooms here are really spacious and well equipped....

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1Thank GillMargo
New Delhi, India
Reviewed 2 days ago NEW

Me and my husband stayed at Pan Pacific hotel on Orchard road in November 2016. The hotel is quite good and it has good buffet layout. The rooms are quite comfortable and I can say with full confidence that it was one of the most amazing hotel stays that I have experienced. I have a little recommendation for the hotel...

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2Thank chhavisharmasingh
London, United Kingdom
Reviewed 2 days ago NEW

The room was clean and spacious, with a good table and office chair that allowed me to work in my room comfortably. The toilet was clean and spacious, with a great shower. Rooms are serviced efficiently. There is a large set of choice for breakfast, although I generally stick to fruits and toast and eggs. One or two occasions when...

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2Thank adaripa
New Zealand
Reviewed 2 days ago NEWvia mobile

The definition of luxury business hotel? This is the right choice. Why? Location,rooms,business centre, club,pool and spa facilities are completed for me. Breakfast was good and my room which I have living area and working table for me to do my work. Handy phone was complimentary and I can make certain international calls for free. First of all before entering...

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1Thank jasonronald65
Melbourne, Australia
Reviewed 2 days ago NEW

A bit pricey for the services given . Breakfast was ok . Staff was the most helpful i have found for a long time . The concierge are very helpful . Location is good as it is on Orchard road area , but far away from the hustle bustle of Orchard road.

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1Thank arshibarmare
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are pleased that you enjoyed the convenience of staying at our hotel, which is in the heart of Orchard Road and a very strategic location that brings our guests just a few steps away from must-see attractions and various entertainment options. We are also glad to hear...

Singapore
Reviewed 2 days ago NEWvia mobile

Me and my hubby stayed in hotel pan Pacific orchard for weekend trip. I cannot recommend this hotel enough! We were looked after the staff are so helpful and friendly. And the rooms are kept to a brilliant standard each day by my rooom maids . So much Included such as gym 24/7, Breakfast free mini bar,twg tea, nespresso, I...

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1Thank marissaherman
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard during your weekend trip and for recommending us to other travelers. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We look forward to your next visit with us and as always, continue to be at your service. Warmest regards,...

Western Australia, Australia
Reviewed 3 days ago NEWvia mobile

Thank you very much for greatly service's Fabulous suites room 613. Perfect food,perfect location and perfect staff . Breakfast to die for,nothing was too much trouble from the porter to the manager. We were treated like friends. Just 2 minutes walk to tube. Malls could not have been placed better. I will be back

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2Thank feeka44
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are pleased to hear that you like our hotel, and that you will return next time you are in Singapore. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We look forward to seeing you again and as always,...

Reviewed 3 days ago NEW

Loved this hotel! We booked 2 rooms for 2 nights our family of 5 and the staff accommodated every need of ours: extra water, amenities, late check out. We slept very comfortably in the super luxurious beds. The bathrooms were great too as they had sunken bathtubs ands separate showers. Every amenity was thought of carefully and you need not...

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1Thank BeeZ81
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We are glad that you found our rooms not only comfortable, but well-equipped with modern amenities. We are also pleased that you enjoyed the convenience of staying...

Metro Manila, Philippines
Reviewed 3 days ago NEW

Me and my kids stayed at Pan Pacific Orchard Hotel last December 2016 (after Christmas) for 1 week in a Studio Room. It was cozy and newly renovated but they have to replace some of the furniture. The beds were so comfortable and big enough for the three of us. The room was clean, the cleaning staff was very kind....

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1Thank MaCrisD
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and we are glad that you have experienced a memorable New Year with us. We are glad that you found our rooms not only clean, but well-equipped with modern amenities. We are also glad that you enjoyed the convenience of staying at our hotel, which is a mere...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
10 at Claymore
10 at Claymore
Cuisines: Chinese, Japanese, Seafood, International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: ₹ 11,438 - ₹ 20,765 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Hotels.com, Agoda, Priceline, Asiatravel.com Holdings and Travelocity so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#9 Family Hotel in Singapore
#9 Spa Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#21 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Orchard staff and other travellers.
23 questions
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See all questions (23)

Questions? Get answers from Pan Pacific Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Studio Rooms are large and enough for family stay”
 of 5 bubbles MaCrisD, 18 Jan 2017 | Read review
“Rooms on the pool side might be quieter, on weekends it can get a bit loud at night on the orchard road side”
 of 5 bubbles Markus403, 13 Jan 2017 | Read review
“Walk to the right of the lobby to Isetan Shaw towers, links to underground tunnels to many great shopping and train station.”
 of 5 bubbles CherylC668, 4 Jan 2017 | Read review
“Rooms are very quiet and very clean!”
 of 5 bubbles soldier1273, 4 Jan 2017 | Read review
“Executive rooms very spacious. Mid-range price refers to prices in Singapore which are HIGH!”
 of 5 bubbles Sweetpeas89, 30 Dec 2016 | Read review
5 of 5
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