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Pan Pacific Orchard

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Pan Pacific Orchard
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2,008 Reviews from our TripAdvisor Community

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Showing 1,861: English reviews
New Zealand
Reviewed yesterday NEWvia mobile

Very helpful and polite staff with a disabled person. Supplied a wheelchair and assisted us with everything we required. Would recommend the hotel to all and will certainly stay here again lived the pool and spa. Good food variety to choose from and would suggest the Club rooms as Happy Hour is included and the canapes are enough for a...

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Helpful?
Thank broklyn56
Australia
Reviewed yesterday NEWvia mobile

Staying in pan Pacific orchard was very pleasant to us. We liked the location very much. The service was professional from mrganasan and msmarilyn were very nice and polite. We like the breakfast and club cocktail as well. Happy I found this place where all staff are super friendly and helpful. We will be back

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Helpful?
Thank smithjohn72
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We are glad to hear that you will return to our hotel next time you are in Singapore. We look forward to seeing you again and as always, continue to be...

Chandigarh, India
Reviewed 2 days ago NEWvia mobile

I visited this hotel in December 2016 and I must say that I was very happy with the overall experience. Initially I was little unhappy with the room size but then I was guided by two gentlemen Arjun and Jatin who were so cooperative and changed my room without any hesitation. They also guided me on what I should do...

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Helpful?
Thank Ramesh1498
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are pleased to hear that you like our hotel, and that you will return next time you are in Singapore. Our associates have evidently embraced the Pan Pacific signature style of personalized care and we believe your kind words will encourage our associates in their commitment in...

Singapore
Reviewed 2 days ago NEW

This hotel is very aesthetically pleasing, the staff are very helpful and friendly and the services are of a large variety. The deluxe room was very comfortable and although not a big room, the space was nice. The bathroom was clean. Overall i would recommend to anyone staying near Orchard avenue, to stay at the Pan Pacific Orchard.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank kirstieh745
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and for recommending to other travelers. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We hope that you will return to Pan Pacific Orchard, as we will certainly welcome the chance to impress you again! Warmest regards, Craig Syphers...

Indonesia
Reviewed 2 days ago NEWvia mobile

This is an excellent hotel,close to meet,malls and making it convenient to get around Singapore. The restaurant and bar was good. The jazz mjg was great too. Handy was helpful. The service from Irene from operator and Marilyn at concierge willing help us. Will definitely come back o this hotel when we return.

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Helpful?
Thank iamroxy88
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are pleased to hear that you like our hotel, and that you will return next time you are in Singapore. We are pleased that you enjoyed the convenience of staying at our hotel, which is in the heart of Orchard Road and a very strategic location that...

Singapore, Singapore
Reviewed 2 days ago NEW

Just celebrated my daughter's birthday with the whole family...and i chose the right place. It's very accessible. Clean rooms, nice amenities, great food and very accomodating staff. Will surely be back.

Review collected in partnership with this hotel
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Thank chichay2017
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are glad that you found our rooms not only clean, but well-equipped with modern amenities. We are also glad that our hotel and associates were instrumental to make your celebration memorable. We hope to have you back in the near future and take part in more of...

Reviewed 2 days ago NEWvia mobile

The service here is excellent.staff are nice and helpful.i love the food here.special thanks to Roxanne who help me a lot showing direction and fixing my booking.Pauline from lobby lounge so sweet and accommodating.

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Helpful?
Thank Golda S
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We hope that you will return to Pan Pacific Orchard, as we will certainly welcome the chance to impress you again! Warmest regards, Craig Syphers General Manager

Perth, Australia
Reviewed 2 days ago NEWvia mobile

Recently stayed at the hotel first time I have ever stayed at the Pan Pacific hotel chain, and this hotel with its staff blew us away. The lounge access and food amazing breakfast was a great selection and had the option to have a nice hot cooked breakfast. Afternoon drinks and food also great. Thanks for the friendly service see...

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Helpful?
Thank Ryno86709
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations and that you had the opportunity to try the delectable cuisine and drinks at the club lounge. We look forward...

Reviewed 3 days ago NEWvia mobile

It was a fantastic experience! A special mention about Mr. Arjun- the F&B Manager. He was so helpful n accommodating. The entire staff was very warm n courteous. This hotel is the best example for the hospitality industry. The premier rooms were quiet spacious. This was the perfect choice for our stay in Singapore.

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Helpful?
Thank Prashantt J
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and for giving us a perfect rating. Our associates have evidently embraced the Pan Pacific signature style of personalized care and we believe your kind words will encourage our associates in their commitment in serving guests better. We look forward to seeing you again and as always, continue...

Singapore, Singapore
Reviewed 3 days ago NEW

it's one of the best 5 star hotel to stay in Singapore and is centrally located All The Staff does Excellent Service The Food Of The Hotel Is Also Excellent Like Home overall A Excellent Hotel To Stay In Singapore With All Facilities. Which A 5 Star Hotel Should Have

Review collected in partnership with handy
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Helpful?
Thank anildubey1198
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope that you will return to Pan Pacific Orchard, as we will certainly welcome the chance to impress you again! Warmest regards, Craig Syphers General Manager

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
10 at Claymore
10 at Claymore
Cuisines: Chinese, Japanese, Seafood, International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: ₹ 11,392 - ₹ 20,602 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Pan Pacific Hotels Group, Travelocity, Priceline and Agoda so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#9 Family Hotel in Singapore
#10 Spa Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#22 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Orchard staff and other travellers.
23 questions
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Questions? Get answers from Pan Pacific Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the pool side might be quieter, on weekends it can get a bit loud at night on the orchard road side”
 of 5 bubbles Markus403, 13 Jan 2017 | Read review
“Walk to the right of the lobby to Isetan Shaw towers, links to underground tunnels to many great shopping and train station.”
 of 5 bubbles CherylC668, 4 Jan 2017 | Read review
“Rooms are very quiet and very clean!”
 of 5 bubbles soldier1273, 4 Jan 2017 | Read review
“Executive rooms very spacious. Mid-range price refers to prices in Singapore which are HIGH!”
 of 5 bubbles Sweetpeas89, 30 Dec 2016 | Read review
“Take a Club room to enjoy the privileges in the Lounge”
 of 5 bubbles 660markusl, 20 Dec 2016 | Read review
5 of 5
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