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Mandarin Orchard Singapore

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333 Orchard Road, Singapore 238867 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (2295)
360
Panoramas (20)
Room & Suite (977)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Orchard Singapore
Updated 20/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#86 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Mandarin Orchard Singapore has been a landmark of Asian hospitality on world-renowned Orchard Road since 1971. The Hotel is preferred by discerning international travellers for its service excellence and prime location in the heart of Singapore’s most prominent shopping district. The hotel boasts some 1077 spacious guestrooms and suites that offer views of the city skyline from higher floors, and are designed with modern conveniences that cater to business travellers. Awaiting guests of the Meritus Club are bespoke amenities and privileged offerings—from detailed attention and personalised service by Meritus Ambassadors, to all-day refreshments served in the exclusive environment of the Meritus Club Lounge at Top of the M. Starring in the hotel’s vibrant lineup of restaurants is the all-time favourite Chatterbox, home of the legendary Mandarin Chicken Rice; Triple Three, a Japanese-inspired international buffet restaurant; and the highest Michelin-rated Chinese restaurant in Singapore since 2016, Shisen Hanten by Chen Kentaro. Right on the doorstep of Mandarin Orchard Singapore is Mandarin Gallery—a unique shopping destination featuring an exciting variety of luxury brands and boutique eateries. Mandarin Orchard Singapore offers over 30000 square feet of versatile meeting and function spaces backed by the dedicated service of Meeting and Event Specialists. The iconic hotel scored its eighth win as Best City Hotel-Singapore at the 30th Annual TTG Travel Awards and was also named Best Upscale Hotel-Singapore at the Travel Weekly Asia Readers' Choice Awards 2017-2019. Mandarin Orchard Singapore and its restaurants have been awarded the SG Clean quality mark by Singapore Tourism Board and Enterprise Singapore. The mark is given after an assessment by a third-party auditor based on a sector-specific checklist of requirements for sanitation and hygiene standards within the premises.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Chinese, Indonesian, Malay
12678Reviews82Q+A100Room tips
Traveller rating
  • 4,880
  • 4,884
  • 1,854
  • 665
  • 395
Time of year
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Popular mentions
Faez B. wrote a review 21 Oct
Singapore, Singapore641 contributions76 helpful votes
Getting to the lobby is a hassle as you will have to go through level 5 then level 8 where check in is. Arrived about 2plus with at least 10 others waiting. Malay guy who attended to me was really nice but could not remember his name. Took about an hour before we are cleared from the line. Decided to grab some food then went up to get our room as it was not ready at the check in time..came back about 6pm and was told that they gave me another lower room as the previous one had some problems. Told Ricky at the counter that our room was changed twice previously and i had wanted a higher floor and dont mind about the bathtub. Reluctantly Ricky upgraded us but told us by right we have to accept whichever room that was being assigned to us. Well, a little bit harsh to informed your guest in that manner, could have been better though. But nonetheless, the rest of the staff was very nice and friendly. We got a room on the 32nd floor. The bed was really perfect for us,love the bed! View was stunning! There is no bidet though in the toilet but the 2 sinks was good. Would definitely return for the bed and view!😊
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Big bucket of ice cost SGD6 and smaller one is SGD3. When arrived,ask where to take the lift to...
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doriscrossleyn wrote a review 15 Oct
1 contribution
Excellent stay. Booked true Trip.Com hassle free 3 Pty booking platform . Checking in and Out was very fast and the Team Jasmine from Reservation, Jolie from Reception and not forgetting Ryan the Snr Duty Manager very helpful and efficient . Mandarin Orchard has always been my favourite , room is very clean , the bed is sturdy and the 5 star Hotel Standard is all well maintained . Good job Meritus Mandarin Team !
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Date of stay: October 2021Trip type: Travelled as a couple
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LailaRosy wrote a review 10 Oct
Jurong East, Singapore20 contributions44 helpful votes
Everything is fine, except the families. We get it due to the restriction. The real reason we went here because of the swimming. But we were disappointed that we cant be able to go for a swim and we get to know that the pool closes at 7pm. We call the reception to book a slot but to no avail. They promise to call us back but nope. This is our fifth visit but this time round was such a disappointment. Other services are on par.
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Date of stay: October 2021Trip type: Travelled with family
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Wei Min N wrote a review 9 Oct
Singapore, Singapore1647 contributions289 helpful votes
The hotel is under major renovations, good thing I requested for a quiet room so they gave us one at the upper floors. Access from the carpark to the lobby is a maze, Room is clean and comfortable. Location is good as its in the heart of Orchard. Carpark is free
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Get a high floor away from the noise.
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Kelvin Lee wrote a review Sep 2021
Singapore, Singapore6 contributions11 helpful votes
My fears of having to stay in a hotel undergoing extensive renovations were first allayed by a pre-check-in call (never had that before!) and then by the friendly staff at check-in. I was assured that my request for a room with a bathtub would be met and that they've notes that our 4D3N stay was to celebrate my wife's birthday and our wedding anniversary. Ms Kana Narai made check-in a breeze and I certainly enjoyed the pleasant conversation as she completed the documentation and handed us our keys very quickly. Having read earlier reviews, we were prepared to "get lost" or wait a while for check-in. While both were unfounded, hotel guests will have to walk some way to get to the lobby or rooms. We were very happy with our room on the high floor and found it a quiet sanctuary from the hustle of traffic or the noise of the renovation. While it's an older hotel, the room looked newly renovated, clean and spacious, with a king bed, writing desk and a 2-seater couch. Enjoyed our soaks in the tub and also the strong water pressure from the shower. Our request for firmer pillows was promptly addressed and kudos to the staff who had the room well cleaned and done up each morning. While we did appreciate the hotel's gift of a cake to celebrate my wife's birthday, it was handed to us soon after we got the room, and not on the actual day two days later, a fact I had actually highlighted during the pre-check-in call and at check-in. The other features we would have appreciated are powerpoints and usb ports by the bed. They were only located at the desk and along the wall further from the bed. All in all, we enjoyed our short break at Mandarin Orchard.
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Date of stay: September 2021
Location
Service
Sleep Quality
Room Tip: High floor for a great view and away from the renovation.
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Response from Danny Wong, General Manager at Mandarin Orchard Singapore
Responded 3 weeks ago
Dear EliadaKelvinLee, Thank you for taking the time to write your review of the hotel. We are pleased to hear you find fond of our rooms and the amenities offered in and around the hotel; Mandarin Orchard Singapore wishes your wife a very Happy Belated Birthday. I agreed paying attention to detail makes a difference, we are sorry to send the birthday cake on the wrong date. Through listening to guests’ feedback like yours, we have recently refurbished many rooms with powerpoints and USB ports nearby the bed. We look forward to your next visit; perhaps on your anniversary. Thank you and stay safe EliadaKelvinLee. Yours sincerely Danny Wong - Hotel Manager
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PRICE RANGE
US$140 - US$256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin orchard singapore hotel singapore, mandarin singapore, meritus mandarin singapore, meritus mandarin hotel, singapore mandarin
LOCATION
SingaporeSingaporeSomerset / Orchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
1077
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Frequently Asked Questions about Mandarin Orchard Singapore
Which popular attractions are close to Mandarin Orchard Singapore?
Nearby attractions include Trapped Escape Room Singapore (0.1 km), Orchard Road (0.3 km), and Sandbox VR (0.4 km).
What are some of the property amenities at Mandarin Orchard Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Orchard Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Orchard Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Orchard Singapore?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Orchard Singapore?
Conveniently located restaurants include Lawry's The Prime Rib, Joie by Dozo, and The Curry Culture.
Are there opportunities to exercise at Mandarin Orchard Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mandarin Orchard Singapore have an airport shuttle?
Yes, Mandarin Orchard Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Orchard Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Orchard Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Orchard Singapore?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.