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Grand Mercure Singapore Roxy

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#61 of 306 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Mercure Singapore Roxy
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4,502 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Singapore Roxy
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Showing 3,966: English reviews
Cairns
Reviewed 19 March 2014

My advice for this hotel- get managers who are able take responsibility and make decisions in maintaining good customer relations when things go wrong. My advice for travellers- be prepared for grief. After spending a trouble free 4 weeks travelling through Myanmar- a developing country- which included 4 internal flights, guides and drivers at each stop and 7 hotels, we...

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Helpful?
4Thank Erik_Sharon
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Erik_Sharon, Thank you very much for taking the time to write your review on Grand Mercure Roxy Singapore. Please accept our most sincere apologies as the level of services rendered during your recent stay did not meet with your expectations. It is with much regrets as your room reservation was mistakenly cancelled by the third party travel agent, thus...

Singapore
Reviewed 19 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank HaiYim88
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Mumbai (Bombay), India
Reviewed 17 March 2014

The stay was nice and the food and dessets at the restaurant by the pool as well as the one near the reception was delicious. Wish we could have stayed longer to be able to completely explore the property and area around this hotel. Overall pleasant experience!!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Raunica B
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Raunica B, Thank you very much for taking the time to write your review on Grand Mercure Roxy Singapore. It is a pleasure to know you have enjoyed your recent stay with us; and you are satisfied with our hotel location and dining options. Located in the eastern part of Singapore, the Grand Mercure Roxy Singapore is nested in...

Bangkok, Thailand
Reviewed 17 March 2014

Only stayed here one night due to having to come over for a conference but only took 20 minutes by taxi from Changi Airport. Didnt eat or use the leisure facilities but the reception staff were very friendly and helpful and the rooms clean.

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Helpful?
Thank Shelly74_21
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Shelly74_21, Thank you very much for taking the time to write your review on Grand Mercure Roxy Singapore. It is a pleasure to know you have enjoyed your recent stay with us; and you are satisfied with our hotel location, room cleanliness, and services rendered by our team. Located in the eastern part of Singapore, the Grand Mercure Roxy...

Brisbane, Australia
Reviewed 17 March 2014 via mobile

Upon check in many staff in training, was very polite and tried their best to assist everyone. King bed rooms are not actually king size beds (two singles joined) also not comfortable as they are very hard. Initial room requests not acknowledged using Accor's web site booking page. Mini bar prices more expensive than other five star properties I've stayed...

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Helpful?
2Thank followmefoodie
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Theblock5, Thank you very much for taking the time to write your review on Grand Mercure Roxy Singapore. It is a pleasure to read that you are satisfied with the services rendered by our team. We have well noted the elements of your review regarding our minibar charges. You can rest assured we constantly strive to maintain a competitive...

Sydney, Australia
Reviewed 17 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Adventurguy
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Sydney, Australia
Reviewed 17 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Thehappyidiot
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Perth
Reviewed 16 March 2014

Arrived at 1am to changi, free shuttle to hotel, checked in quickly, upgraded room with platinum accor membership. hotel staff sent a usb charger to my room at 2am to charge my phone, located across the road from a good mall, plenty of food outlets and shopping. slept through breakfast so cannot comment. was given a late checkout. 3pm. staff...

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Helpful?
1Thank Dwayne B
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Dwayne B, Thank you very much for taking the time to write your review on Grand Mercure Roxy Singapore. It is a pleasure to know you have enjoyed your recent stay with us; and you are satisfied with our hotel location, complimentary shuttle service, and services rendered by our team. Located in the eastern part of Singapore, the Grand...

derbyshire
Reviewed 16 March 2014

The hotel is about half way between the city and the airport. There is a free airport shuttle bus, and the bus stop into town is opposite the hotel. Check in was efficient, but we were given a room with an interconnecting door to the next room so it was noisy. I don't know why we would be given this...

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Helpful?
Thank stationmastershouse
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear stationmastershouse, Thank you very much for taking the time to write your review on Grand Mercure Roxy Singapore. It is a pleasure to know you and your partner have enjoyed your recent stay with us; and you are satisfied with our hotel location, complimentary shuttle service, and services rendered by our team. Located in the eastern part of Singapore,...

Hong Kong, China
Reviewed 16 March 2014

Review collected in partnership with Accorhotels.com
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Thank Norbert H
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

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Staying in Joo Chiat

Neighbourhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighbourhood is packed with colourful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Grand Mercure Singapore Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Changi Business Park, Singapore Expo, the Marina Bay area and Orchard Road. Enjoy fantastic shopping at Parkway Parade on the doorsteps of the hotel or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants. Only 10 minutes from Changi Airport with DAILY COMPLIMENTARY SHUTTLE SERVICE. ... more   less 

Additional Information about Grand Mercure Singapore Roxy

Address: 50 East Coast Road Roxy Square, Singapore 428769, Singapore
Region: Singapore > Singapore > Joo Chiat
Price Range: ₹ 4,732 - ₹ 11,409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Singapore Roxy 4*
Number of rooms: 576
Reservation Options:
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Also Known As:
Grand Mercure Roxy Singapore Hotel Singapore
Grand Accor Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Mercure Singapore
Grand Mercure Singapore Roxy
Hotel Style:
#42 Family Hotel in Singapore
#46 Romantic Hotel in Singapore
#50 Business Hotel in Singapore
#55 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Singapore Roxy staff and other travellers.
76 questions
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Questions? Get answers from Grand Mercure Singapore Roxy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water views are good if possible”
151wendyw, 21 Apr 2017 | Read review
“All rooms are ok. I prefer club rooms or rooms on higher floors.”
glburatowski, 20 Apr 2017 | Read review
“View is good. Rooms are quiet, well lit and spacious.”
197rayl, 19 Apr 2017 | Read review
“All rooms are good.”
H4628BWjennym, 16 Apr 2017 | Read review
“Rooms on the higher floors are quieter.”
OzLadyM, 5 Apr 2017 | Read review
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