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Grand Mercure Singapore Roxy

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#65 of 309 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Mercure Singapore Roxy
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4,403 Reviews from our TripAdvisor Community

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Showing 3,881: English reviews
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Bengaluru, India
Reviewed yesterday NEW

Nothing extraordinary about the stay here as it was a short overnight stay which Singapore Airlines had arranged when we missed our connecting flight while flying from Auckland to Bangalore. The hotel had a lavish buffet which had an amazing range of options although it was pretty seafood heavy. The room was quite spacious and furnished well. Comfortable bed and...

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Helpful?
Thank James T
Perth
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I have stay in Grand Mercure Singapore Roxy previous occasions and have always find my stays there most comfortable. This time we decided to bring our son, daughter in law and granddaughter with us for a Chinese New Year visit. From the time we make our booking the hotel was in contact with us to make sure our request for...

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Helpful?
1Thank Work2play366
About Hotel's Favourite Review
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Work2play366, thank you very much for sharing this wonderful review of your return stay at the Grand Mercure Singapore Roxy. It is great to note that you and your family had such a good time and enjoyed the facilities and friendly service provided - on the special occasion of the Chinese New Year celebration! It is always a pleasure...

Singapore
Reviewed 3 days ago NEWvia mobile

There is a shopping mall opposite the hotel. There are many cafes and restaurants at the mall. The room is spacious. We were allocated a room with double bed. The bed is actually made up of two single beds. It is uncomfortable for us as we shared the bed with our child.

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Helpful?
Thank HPJSingapore
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear HPJSingapore, We very much appreciate your kind comments regarding your stay at the Grand Mercure Roxy, here in the vibrant and historic Katong district of Singapore! It is nice to note that you enjoyed the handy location of the hotel as well as our spacious rooms. It is always a pleasure to receive positive and constructive feedback. I will...

Sydney
Reviewed 3 days ago NEWvia mobile

The rooms are average, good facilities but no value for money to pricy for what you get you can stay in a Parkroyal or a Sheraton for the money and get 5 Star rooms and service - this is 3 star rooms with 4 star hotel at 5 star prices....

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Helpful?
1Thank Dean E
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Dean E, Thank you for taking the time to post a review of your recent stay at the Grand Mercure Singapore Roxy. I am sorry to note that your experience did not meet your expectations. At Grand Mercure, we strive to provide a superior service experience for every customer as well as an excellent value for money product -...

London, United Kingdom
Reviewed 3 days ago NEW

This is such a lovely hotel - and now the third time I have stayed here and each time I stay I love the hotel even more. It has such friendly and welcoming staff - an amazing pool where I can just relax, swim every so often and just forget about all my worries and really enjoy my holiday in...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Adam D
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Adam D, thank you so much for taking the time to post this fantastic review with a perfect score, following your return-stay at the Grand Mercure Singapore Roxy, here in the vibrant and historic Katong district on Singapore's East Coast. It is great to note that you once again enjoyed the location, the facilities and friendly service provided. It...

Singapore, null, Singapore
Reviewed 5 days ago NEW

Booked the Business Suite for a staycation with my family for my Anniversary. I booked this room cause I read about the rooms online, and I thought it would be a pleasant surprise to book a suite for our Anniversary for my Husband. The check-in process was quite fast, but I was expecting the receptionist to tell me more about...

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Helpful?
Thank Shirloves
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Shirloves, We very much appreciate your detailed comments regarding your stay at the Grand Mercure Singapore Roxy. It is nice to note that you and your family enjoyed the stay in one of our suites and found the hotel cozy and neat. It is always a pleasure to receive positive and constructive feedback - in particular relating to areas...

Thailand
Reviewed 6 days ago NEW

Mercure Stayed in the Mercure for a 2 night Business Trip last week, checked in around 5.30 PM, reasonably decent check in, new staff and staff training going on for reception, seems to be pretty common in Singapore Hotels, wonder if they have a high turn over ? Asked for the 4th Floor so had access to the pool smoking...

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Helpful?
Thank philctay
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear philctay, thank you very much for posting this great review of your stay at the Grand Mercure Singapore Roxy. We are very happy to note that you enjoyed the facilities, handy location and friendly services provided and that you are planning to stay with us again during your next visit to Singapore. Please do not hesitate to contact me...

qingdao
Reviewed 6 days ago NEWvia mobile

Located between airport and downtown with very good connection to city centre mainly by bus. Bus stop located in 5 min from hotel. Very good breakfast in different choices. Pool outside does not matter re which weather as it is warm all the time. 4 member family with small kids we were comfortable in one room with extra bed

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Helpful?
Thank Sokolik73
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Sokolik73 thank you very much for posting this fabulous review of your stay at the Grand Mercure Singapore Roxy. It is wonderful to note that you and your family had such a good time and enjoyed the handy location, the facilities and friendly service provided! It is always a pleasure to receive positive feedback. I will share your comments...

Valencia, Spain
Reviewed 1 week ago

This hotel is located between Changi Airport and Singapore down town. It is next to Kaplang so it also has something to do at night, if you don't want to go down town. Which takes only 10 minutes. It has shuttle service to/from the airport. Nice pool. Good restaurant for standard dinner. The Lounge has excellent and relaxing view.

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Helpful?
Thank WAB106
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear WAB106, many thank for sharing this wonderful review of your recent stay at the Grand Mercure Singapore Roxy! It is great to note that you enjoyed the handy location of the hotel, the facilities as well as the services provided and found everything to be of good value for your money! It is always a pleasure to receive positive...

Sydney, Australia
Reviewed 1 week ago

My husband and I had a pleasant stay at Grand Mercure-Roxy. We enjoyed the hospitality that was extended to us, the hotel staff were always available to attend to our countless queries and needs. Communication was never an issue. Room space was generous and clean, WiFi was excellent. For travellers like us who prefer using public transportation to go around,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Violeta M
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Violeta M, thank you very much for posting this wonderful review of your stay at the Grand Mercure Roxy, here in the vibrant and historic Katong district on Singapore's beautiful East Coast. It is great to note that you had such a good time and enjoyed the handy location. the hotel's facilities and friendly services - including our free...

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Staying in Joo Chiat

Neighbourhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighbourhood is packed with colourful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Grand Mercure Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Changi Business Park, Singapore Expo, the Marina Bay area and Orchard Road. Enjoy fantastic shopping at Parkway Parade on the doorsteps of the hotel or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants. Only 10 minutes from Changi Airport with COMPLIMENTARY SHUTTLE SERVICE. ... more   less 

Additional Information about Grand Mercure Singapore Roxy

Address: 50 East Coast Road Roxy Square, Singapore 428769, Singapore
Region: Singapore > Singapore > Joo Chiat
Price Range: ₹ 6,842 - ₹ 12,611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Singapore Roxy 4*
Number of rooms: 576
Reservation Options:
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Also Known As:
Grand Mercure Roxy Singapore Hotel Singapore
Grand Accor Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Mercure Singapore
Grand Mercure Singapore Roxy
Hotel Style:
#42 Family Hotel in Singapore
#46 Romantic Hotel in Singapore
#50 Business Hotel in Singapore
#59 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Singapore Roxy staff and other travellers.
76 questions
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Questions? Get answers from Grand Mercure Singapore Roxy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor if you are a smoker :)”
 of 5 bubbles philctay, 18 Feb 2017 | Read review
“Suggest to request high room during next month due to works on metro line near hotel.”
 of 5 bubbles WAB106, 16 Feb 2017 | Read review
“Make sure that you're not on the 4th floor next to the gym as there is no view unless you're out for most of the time.”
 of 5 bubbles Kat1566, 15 Feb 2017 | Read review
“Maybe choose a room on lower floors.”
 of 5 bubbles FullTime_traveller9, 12 Feb 2017 | Read review
“The room we had overlooked the pool. It was quiet and very comfortable. No problems.”
 of 5 bubbles DonaldW998, 6 Feb 2017 | Read review
5 of 5