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Santa Grand Hotel East Coast

TripAdvisorUS$ 91*
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02/04/2017 03/04/2017
1 room 2 adults 0 children
US$ 91*
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Santa Grand Hotel East Coast
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704 Reviews from our TripAdvisor Community

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Showing 649: English reviews
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Singapore, Singapore
Reviewed yesterday NEW

Good customer service and front desk is friendly. My kids love the pool and bathtub in the toilet. But I find the toilet floor slippery and room stuffy as there is no window. Nearby 112 katong mall. But very hard to find halal food around. Need to walk further up to Parkway Parade.

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Helpful?
Thank dellamafia
Yangon
Reviewed 3 days ago NEW

Great little hotel, small rooms but adequately serviced, breakfast included and quite comfortable. Good restaurants nearby, friendly staff at the hotel, air conditioning worked well, and a comfortable bed.

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Helpful?
Thank 250geoffe
Lohja, Finland
Reviewed 1 week ago

Clean and tidy hotel with a lot of restaurants etc. close by. Breakfast is rather limited, but you won't starve. Was conveniently close to airport as well as the city and my visit targets. Somehow the air conditioning made the room feel humid.

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Helpful?
Thank 586ismo
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel East Coast, responded to this review

Dear 586ismo, First of all, thank you for choosing Santa Grand Hotel East Coast. We are sorry to learn that your recent stay with us had failed your expectations. Please be assured that your feedback will be highlighted to the management to ensure that improvements are made to our products' quality. Once again, thank you for your patronage and we...

Singapore, Singapore
Reviewed 2 weeks ago

The rooms are suitable for a short budget stay. Experiences on service levels can vary and cause moments of disappointment. Can't recommend it but in events of limited options it isn't too bad either.

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Helpful?
Thank PKM71
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel East Coast, responded to this review

Dear PKM71, Thank you for your support of Santa Grand Hotel East Coast. We are sorry to hear that your recent stay with us had failed to meet your expectations. Your feedback is very important to us and we will be highlighting them to the management to ensure that the quality of our product is in place. Once again, thank...

Pulloxhill, United Kingdom
Reviewed 2 weeks ago

A bus ride away from the centre, but very good value. Lots of eateries and a large shopping centre (Parkway parade) within walking distance. About a $16 taxi trip from the airport. And about the same to the city centre.

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Helpful?
Thank Graham Y
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel East Coast, responded to this review

Dear Graham Y, We are glad that you have enjoyed your recent stay with us and we do appreciate the time you have taken to write us a positive review to acknowledge that. It's our pleasure to have you and we are pleased that our team at the hotel was able to assist you. Once again, thank you for choosing...

Almaty, Kazakhstan
Reviewed 2 weeks ago

Very comfortable room. Helpful staff, always ready to help. Nice location of hotel (near bus stop) and few bus stoppes to nearest MRT station. I am highly recommend this hotel for stay, as for business so for family holidays.

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Helpful?
Thank vladtyo
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel East Coast, responded to this review

Dear vladtyo, Thank you for taking the time to write us a review. It's our pleasure to learn that you have enjoyed your recent stay with us and that our team at the hotel was able to assist you in any possible ways. Once again, thank you for choosing Santa Grand Hotel East Coast and we look forward to see...

Manila, Philippines
Reviewed 2 weeks ago

I had a great time in this hotel. For the 4th time of staying here, I prefer to stay in hotel again for the reason of no hassle, clean room. nice and approachable staff, peaceful and quiet place to stay with after a stressful whole day work.

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Helpful?
Thank annehuerta
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel East Coast, responded to this review

Dear annehuerta, Thank you so much for your continuous support of Santa Grand Hotel East Coast. it is a huge compliment to all of us at the hotel and we are glad to have met your expectations for each of your stay. It's our pleasure to have you and we would love to have you with us again when you...

Penang Island, Malaysia
Reviewed 3 weeks ago

The lobby looked fine, clean & brightly lit. But, the moment we got into the room, we couldn't wait to get out. Good thing was flight was early in the morning and we booked this hotel for its convenient location, easy access to airport. The room stink! We suspect it's the stench is from the aged carpet. The bed &...

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Helpful?
Thank Pohim
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Pohim, We are sorry to hear that your latest experience at our hotel had been unsatisfactory. It's disappointing for us to learn about the carpet stench as we had just scheduled carpet shampooing services in February. We are also currently in the midst of arranging all the carpets in the hotel to be replaced with new once in the...

Metro Manila, Philippines
Reviewed 3 weeks ago

Family room has 1 king bed and 1 double bed ensuite toilet & bath. Bathroom door was a swing door that did not have locks. A leak either from the bidet or the shower kept the floor wet. No porters/bellhops. Generally a good place. Location is perfect. Friendly staff. They lent us umbrellas as it had started to rain. Not...

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Helpful?
Thank yokow2017
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear yokow2017, Thank you for taking the time to write us a review. We are sorry to learn about the wet floor, we will highlight this to the maintenance team to look into this matter during their next scheduled maintaining services. We are glad to learn that our front desk officers were able to assist you in any possible ways....

Joensuu, Finland
Reviewed 4 weeks ago

we were this hotel only one night. hotel was nice and clean, room ok. . NEARBY AIRPORT, Good eating places nearly. KIVA JA SIISTI HOTELLI LÄHELLÄ LENTOKENTTÄÄ. Hyviä ruokapaikkoja lähellä. Olimme yhden yön matkallamme Langkawille. Huoneessamme oli myös jääkaappi. Suosittelen.

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Helpful?
Thank a_pietari

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02/04/2017 03/04/2017
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Staying in Joo Chiat

Neighbourhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighbourhood is packed with colourful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located in the East Coast area, Santa Grand Hotel East Coast is nestled at the heart of Katong, well known for its Peranakan heritage and culture. The hotel is also within the larger Joo Chiat area, which was designated as the national heritage conservation area by the Singapore Government with the intention of preserving its rich history, culture and architecture. This Peranakan themed boutique hotel aims to introduce Singapore's unique culture and tradition to visitors, just like its predecessors at Santa Grand Hotel Bugis, Santa Grand Hotel Little India and Santa Grand Hotel Chinatown. Santa Grand Hotel East Coast is built on a 2-storey conservation frontage backed by a 5-storey building. Guests will feel welcomed in the lobby, decorated in bright Peranakan colors, that comes with comfortable seating areas and a business center. Rooms come in four different designs, themes and colors that guests will feel the freshness and variety each time they stay with us. A roof top swimming pool and Jacuzzi offer guests a chance to relax in a tranquil environment with a bird's eye view of the low-lying housing architecture symbolic of the Joo Chiat heritage. Bright colors are used on design of the hotel, similar to the patented sophistication seen in the homes of the Peranakans, creating a warm and inviting ambience and leaving guests with fond memories of the stay. Be it for leisure travelers or travelers on business trip, Santa Grand Hotel East Coast is the place you want to stay in to immerse in a uniquely Singapore culture. Take a walk around the area and you will be amazed by the large variety of food to choose from. A definite must-try would have to be the famous Katong laska, well-liked by Singaporeans and visitors alike, this signature dish can be counted as one of the most popular favorites in Singapore! For outdoors, the hotel is near the popular East Coast Parkway where guests can exercise or just relax amidst the cooling breeze along the Singapore coastline. ... more   less 

Additional Information about Santa Grand Hotel East Coast

Address: 171 East Coast Road, Singapore 428877, Singapore
Region: Singapore > Singapore > Joo Chiat
Price Range: ₹ 5,241 - ₹ 8,657 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Santa Grand Hotel East Coast 3.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Santa Grand Hotel East Coast Singapore
Hotel Style:
#78 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Santa Grand Hotel East Coast staff and other travellers.
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Questions? Get answers from Santa Grand Hotel East Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a single room which was very small. It was extremely smelly - a rancid smell.”
 of 5 bubbles Lonescot, 8 Feb 2017 | Read review
“Has everything you need. ”
 of 5 bubbles hyroton2013, 3 Feb 2017 | Read review
“Not sure what the differences between rooms are”
 of 5 bubbles hawthorn3122, 1 Feb 2017 | Read review
“The rooms are outdated but clean. Beds are spacious. ”
 of 5 bubbles ReneR_13, 15 Jan 2017 | Read review
“Family room ”
 of 5 bubbles mirkomasca, 4 Jan 2017 | Read review
5 of 5
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US$ 91* /night
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Prices are for 1 room, 2 adults
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