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ibis Singapore Novena

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ibis Singapore Novena
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1,291 Reviews from our TripAdvisor Community

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Showing 1,083: English reviews
Singapore, Singapore
Reviewed 27 December 2014

I want to thank manager Chris Yang for his invaluable help when my wife and our 2 year old grandson were very sick with the flu. The hospitality of this hotel is outstanding. So are the great buffet breakfasts! Very good all around for families.

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Helpful?
Thank Lubkyburke
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Lubkyburke, thanks for taking the time to comment about your recent stay in Ibis Singapore Novena. We are always happy to hear that we succeeded in our goal of guest satisfaction. Hopefully your grandson is doing better and the whole team of Ibis Singapore Novena wishes you a Happy New Year. We hope we will be able to welcome...

Vancouver, Canada
Reviewed 26 December 2014

I found this hotel to be clean, comfortable and convenient. It has free shuttles to the famous Orchard Road shopping district and the Novena Rail Transit Station. they also have a very good breakfast buffet as well as a courteous and helpful staff. I would stay here again.

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Helpful?
1Thank Westcoasterman
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Westcoasterman, We very much appreciate your comments regarding your stay at the Ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Malaysia
Reviewed 22 December 2014

We booked our room at Accorhotels since we are a member and reasonable good rate. Checked in on 18th Dec 2014 for a night stay to celebrate birthday with my partner. We arrived in Spore from KL at 5.15am and as we reached Ibis Novena was around 7 plus in the morning. We could not check in early and we...

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Helpful?
Thank MissusAnsar
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear MissusAnsar, We very much appreciate your comments regarding your stay at the Ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Kolkata, India
Reviewed 19 December 2014

Neat and Clean Hotel. Do not kmow what stops thet staff from bearing smile and being more courteous.Hotel at world city wothout gym and swiming pool can not be thought off. Staff asking your room number before breakfast is insulting. The staff is more keen is setteling bills MRT is quite a distance. Based on my travels it is a...

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Helpful?
Thank SAPBAPI
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear SAPBAPI, Thank you for taking the time to tell us about your experience at the Ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Mandurah Western Autralia
Reviewed 19 December 2014

WE stayed here for 2 nights with the purpose of doing visas into Vietnam our next port of call via a river cruise from Cambodia. The staff were very friendly and helpful for all our questions including how to navigate the MRT .The room was small but ok and generally clean. The tv had limited channels and one wasnt working...

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Helpful?
2Thank pilot1950
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear pilot1950, thanks for taking the time to share your experience during your stay in Ibis Singapore Novena. My team and I are happy to read that you have enjoyed your stay. We hope we will be able to welcome you again in the near future. Merry Christmas and Happy New Year. Jessica Uekermann General Manager

Sydney, Australia
Reviewed 18 December 2014

This property is consistent with the standard of Ibis hotels in Asia. The room is clean with basic amenities. Breakfast is the best feature with a great coffee machine. Staff are friendly and can certainly help with basic questions. Email is complimentary. There is a shopping mall within walking distance and taxis come by the hotel frequently. The Mall has...

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Helpful?
1Thank Dan D
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Dan D, We very much appreciate your comments regarding your stay at the Ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

jakarta
Reviewed 11 December 2014

Stayed in this hotel on 9-11 December 2014. I was doing my medical check up at Mount Elizabeth Hospital @Novena and stayed here as it's just 5-10 minutes walk to the hospital. Nice and clean room with basics amenities and suits me just fine - simply functional. Staff are friendly and helpful but need to ask for bottled water. Breakfast...

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Helpful?
Thank edwinws
FOMIbisNovena, Front Office Manager at ibis Singapore Novena, responded to this review

Dear edwinws, We appreciate the time to share your review with us and it was great to see that the location suited your visit and make your stay enjoyable. We also thank you for your recognition to our friendly staff. We will discuss further on your comment about the water and look for better options for our guests. We hope...

Surat Thani, Thailand
Reviewed 11 December 2014 via mobile

Comfortable stay on a busy Weekend. Bathroom needs maintenance, but Ok. Breakfast was not good. Can walk to Novena MRT but it is quite a way. Good food and shopping at Novena MRT good. Long wait for Taxi from Novena to hotel each night after GP. Better to walk. Staff at this hotel were very nice as are all the...

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Helpful?
Thank Wheresit
FOMIbisNovena, Front Office Manager at ibis Singapore Novena, responded to this review

Dear Fun4couples2, Thank you for choosing to stay with us at ibis Singapore Novena and we appreciate your time to share your comment with us. We also thank you for your compliments to our friendly staffs. However, we are sorry to hear that the breakfast was not a enjoyable one. We take a note on your valuable feedback and will...

Woodbridge, Canada
Reviewed 10 December 2014

Review collected in partnership with Accorhotels.com
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Thank SQFFP
FOMIbisNovena, Front Office Manager at ibis Singapore Novena, responded to this review

Mumbai (Bombay), India
Reviewed 9 December 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Aliasgar22
FOMIbisNovena, Front Office Manager at ibis Singapore Novena, responded to this review

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
ibis Singapore Novena is located on the intersection of Irrawaddy and Balestier Road and 8mins walk to Novena MRT Station. Ideal for business, medical and leisure travelers, hotel offers complimentary WIFI, international power sockets, parking, handy phone with unlimited mobile internet and local & international calls for selected countries. Oopen Pasta and Grill serves international buffet breakfast and chef's delectable selection, hotel is a stone's throw from heritage sites and authentic local food trails. Hotel also do provide complimentary shuttle to Novena MRT Station. ... more   less 

Additional Information about ibis Singapore Novena

Address: 6 Irrawaddy Road Ibis Singapore Novena, Singapore 329543, Singapore
Region: Singapore > Singapore
Price Range: ₹ 5,899 - ₹ 8,881 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Singapore Novena 3*
Number of rooms: 241
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Also Known As:
Ibis Singapore Novena Hotel Singapore
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Questions & Answers

Here's what travellers have asked, with answers from ibis Singapore Novena staff and other travellers.
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Questions? Get answers from ibis Singapore Novena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for a short trip if you dont have too many bags. Else there will be a fight between you and the bag - who will stay in the room.”
vyasrajeshatyahoo, 20 Apr 2017 | Read review
“best services”
h6701fb4, 10 Apr 2017 | Read review
“Doesn't make any difference as all rooms are of the same size”
927tejasg, 6 Apr 2017 | Read review
“A little distance from local Metro. but decent property”
, 3 Apr 2017 | Read review
“better to walk from Novena MRT than use taxi.”
  • view from room on floor 10
kal77uk, 11 Mar 2017 | Read review
5 of 5