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ibis Singapore Novena

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1,223 Reviews from our TripAdvisor Community

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Showing 1,025: English reviews
Jakarta, Indonesia
Reviewed 28 October 2014

I stayed at Ibis Novena for 4 nights, generally i had a good stay there. The room was comfortable, but their pillows need to be changed into better ones. Food served at Oopen Restaurant was good, although my spaghetti was a bit too soupy. They claimed to have halal chicken and beef. The wifi connection was superb, and its available...

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Helpful?
Thank Putri_Satya
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Putri_Satya, Thank you for taking the time to tell us about your experience at Ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that...

Alexandria, Minnesota
Reviewed 27 October 2014

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Helpful?
Thank Brett B
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Singapore, Singapore
Reviewed 27 October 2014

i have been a guest for a couple of times and each time minimum stay more than a week. This hotel has given me great service and home felt feeling. Although there is no perfectness in any hotels at all, but i would rate ibis novena a 4 star service hotel. Especially this few staffs, i would like to specially...

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Helpful?
Thank obadiahlim7777
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear obadiahlim7777, thanks for taking the time to share your experience on tripadvisor. I have shared them with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope we will be able to welcome you again soon in Ibis...

Reviewed 25 October 2014 via mobile

Great place to stay if you're looking for somewhere tidy to sleep in. Wi-Fi was a bit slow on the 10th floor. And the rooms are bit cramped. It was okay for us because we were out and about all day. Good variety for breakfast too! Breakfast was also cheap enough at $15.

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Helpful?
1Thank Gertrude G
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Gertrude G, Thank you for taking the time to tell us about your experience at Ibis Singapore Novena. I am sorry that the size of our rooms did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to...

Sydney, Australia
Reviewed 24 October 2014

I was on a internship to Singapore just recently and i came back today. We stayed in the Ibis Novena with friends and our teacher tony was there too. The beds were very comfortable and i had a lovely time staying with this hotel.It was also very relaxing to stay in the rooms. The staff were also very friendly. They...

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Helpful?
Thank Jennifer K
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Jennifer K, it was a pleasure for my team and I to be able to welcome you in Singapore and serve you during your time here. Positive feedback serves as an encouragement and I have shared your comments with the team. We hope we will be able to welcome you again soon in Ibis Singapore Novena. Best regards Jessica...

Jakarta, Indonesia
Reviewed 23 October 2014

The room is a bit small but they are very clean The bed is nice, breakfast is good but need to have more variations from day to day. Give a complimentary drinking water, coz not everybody used to the tap water The service is super and worth the price if you are looking for a good hotel on a price...

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Helpful?
Thank Danang H
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Danang H, We very much appreciate your comments regarding your stay at Ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Surabaya, Indonesia
Reviewed 22 October 2014

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Thank Djunaryo
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Jakarta, Indonesia
Reviewed 22 October 2014

Room is clean with friendly and helpful staffs. The bed was comfortable and they provide bolster. Unfortunately they do not provide bottled water. 10 minutes walk to Novena MRT or you can take bus no.21 and 131 from the bus stop in front of the hotel to Novena MRT

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Helpful?
Thank icha3310
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear icha3310, We very much appreciate your comments regarding your stay at Ibis Singapore Novena. It is always a pleasure to receive positive feedback. Please be informed that we also provide a free shuttle to Novena MRT or Orchard Road and once a day to other tourist attractions like Marina Bay Sands. We hope we will be able to welcome...

Sydney
Reviewed 18 October 2014

Had two rooms booked and paid with request for rooms to be together or close to each other . We arrive SIN at hotel at 4am (which hotel was aware of arrival time as prev communicated this to them). Only to be told the hotel was a full and our rooms were on level 3 and level 10, also that...

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Helpful?
2Thank SydneyBigRed
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear SydneyBidRed, Thank you for taking the time to tell us about your experience at Ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately I cannot find any record of this incident. Could you kindly contact me directly under jessica.uekermann@accor.com for further details so I will...

Perth, Australia
Reviewed 17 October 2014

The front counter staff were helpful and efficient but seemed limited by the computer system. The room was clean and adequate for a brief stay. There are three lifts but their programming may require reprogramming to improve the delays. The location is not great due to the walk up the hill to Novena Square and MRT (train) station as well...

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Helpful?
1Thank Owl700
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Lindsay C, Thank you for taking the time to tell us about your experience at Ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are currently working on improving our breakfast buffet options. In regards to your comments about double charge, accordingly to our records...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
ibis Singapore Novena is located on the intersection of Irrawaddy and Balestier Road and 8mins walk to Novena MRT Station. Ideal for business, medical and leisure travelers, hotel offers complimentary WIFI, international power sockets, parking, handy phone with unlimited mobile internet and local & international calls for selected countries. Oopen Pasta and Grill serves international buffet breakfast and chef's delectable selection, hotel is a stone's throw from heritage sites and authentic local food trails. Hotel also do provide complimentary shuttle to Novena MRT Station. ... more   less 

Additional Information about ibis Singapore Novena

Address: 6 Irrawaddy Road Ibis Singapore Novena, Singapore 329543, Singapore
Region: Singapore > Singapore
Price Range: ₹ 5,864 - ₹ 8,155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Singapore Novena 3*
Number of rooms: 241
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Also Known As:
Ibis Singapore Novena Hotel Singapore
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Questions & Answers

Here's what travellers have asked, with answers from ibis Singapore Novena staff and other travellers.
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Questions? Get answers from ibis Singapore Novena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I will not select this hotel if i ll go again in Singapore”
 of 5 bubbles 78amanv, 9 Dec 2016 | Read review
“Ask for Road facing rooms and you can have a beautiful view and feel fresh !!”
 of 5 bubbles chitu103, 16 Nov 2016 | Read review
“View đẹp, phòng rộng, phòng nhiều giường...”
 of 5 bubbles SeoYoolQuynhNhu, 5 Sep 2016 | Read review
“Unfortunately no "good" room here. Either bad or worse.”
 of 5 bubbles sunprojetjm, 24 Aug 2016 | Read review
“Request for higher floors”
 of 5 bubbles awanderingeye, 23 Aug 2016 | Read review
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