ibis Singapore Novena

ibis Singapore Novena

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Traveller (430)
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Room & Suite (273)
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About

3.5
#145 of 345 hotels in Singapore
3.5 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.7 of 5 bubbles
Value
ibis Singapore Novena is located on the intersection of Irrawaddy and Balestier Road and 8mins walk to Novena MRT Station. Ideal for business, medical and leisure travelers, hotel offers complimentary WIFI, international power sockets, parking, handy phone with unlimited mobile internet and local & international calls for selected countries. Oopen Pasta and Grill serves international buffet breakfast and chef's delectable selection, hotel is a stone's throw from heritage sites and authentic local food trails. Hotel also do provide complimentary shuttle to Novena MRT Station.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Free shuttle or taxi services
24-hour security
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Shuttle bus service
Taxi service
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
3.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, Chinese, Filipino, Indonesian and 2 more

Location

6 Irrawaddy Road, Singapore 329543 Singapore
1,617Review79Q+A100Room tips
Traveller rating
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Detailed Reviews
Roger H wrote a review Apr 2023
3.0 of 5 bubbles
OK location a good 15.minutes walk to the MRT. . Breakfast buffet is good, but Cafe closes at 4.30 so if you are given a free drink voucher, don't expect to get a beer after 4.30. Staff were great but generally the place is pretty run down and needs renovation. Rooms a bit tired. I do like the idea of a water cooler on each floor, gets rid of some of the single use plastic.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibis Singapore Novena , Owner at ibis Singapore Novena
Responded 10 Apr 2023
Dear Roger, Thank you for your review and for filling out our closed survey. We appreciate your comments and rest assured we have taken this into consideration. I am pleased to let you know you know that we do intend to restore full F&B services in the near future and we sincerely hope that we are able to welcome you back to sample our new offering. Once again, thank you for you comments. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pravichandra wrote a review May 2024
Visakhapatnam, India
4.0 of 5 bubbles
Located just off Balestier Road in the central area of Singapore, this property is close to Zhangshan mall & a lot of eateries as well.
Water dispensers on every floor as part of the initiative to eliminate plastic and go green.
The laundry room with washing & drying facilities was extremely useful.
The staff was remarkably helpful & courteous.
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Date of stay: May 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KJH0363 wrote a review Nov 2022
Sydney, Australia
3.0 of 5 bubbles
This hotel is good. It’s clean, the staff are friendly and helpful, the breakfast is very good. We had an issue with our room which was resolved quickly and a new room was found for us.

The location is ok because the MRT is exceptional, although the walk (~600m) gets a bit old in the heat after a few days. We stayed as part of our vacation club, however I would not choose this hotel if I had to pay the advertised rate
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lynette L wrote a review Aug 2022
Singapore, Singapore
5.0 of 5 bubbles
I booked this SHN hotel for my helper whom we had to isolate due to to Covid. We did not have the sleeping arrangements to accommodate her at home as being my elderly mother's caregiver, she slept with her. The helper's room was occupied by our second helper who was also in isolation due to Covid.
Hence we had to find alternative arrangements urgently and we are so grateful to the Ibis Novena for taking our helper in.
The staff were super helpful with making sure our helper got her meals delivered up to her room. Someone from reception called in the check on her everyday to see if she was alright. I could not ask for more professional and sincere service.
Breakfast was varied and very generously proportioned!
We did have to pay a slight premium on the room on some nights - somehow during the isolation period, every mid-price ranged hotel was fully booked. There was one night the room rate was $400 plus when it normally is around $279. But it was important that our helper was not uncomfortable and we couldn't move her anyway since she was in isolation.
Thank you so much Ibis Novena for taking care of our helper, and for helping us out during a very challenging time. It's really much appreciated!

Tip: The hotel is well located in the Balestier area. There are plenty of food places to eat and Zhong Shan Mall is across the road. This helped reduce our Grab Express delivery costs because we could easily find food within a short distance from the hotel.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daniel Lai, General Manager at ibis Singapore Novena
Responded 31 Aug 2022
Dear Lynette, Thank you for taking the time to detail your maid’s experience. We understand that it’s not a pleasant experience to be isolated, so the least we could do was to ensure that she was comfortable. It was our pleasure to look after her during these testing times.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Royson Kwan wrote a review Dec 2023
Johor Bahru, Malaysia
5.0 of 5 bubbles
Accor Live Limitless Diamond Member. Repeat guest.

Many thanks to Damien for accommodating each of my requests from early check in to late checkout.

Together with Mercure Bugis Singapore, this property is a gem in terms of value, and amazing attention to detail and proactive service rendered.

Many thanks to Esh and Yanwei for remembering me from my last visit.

Special mention to Yenwei for proactively sending me a chilled mug for my Welcome Drink(beer), when I was offered a paper cup initially. Esh remembered me since the last stay and that’s heartening to know.

Thanks Damien for arranging for a King Configuration despite my booking being a Twin Bed, and for graciously allowing a 10.30am check-in and a 6pm checkout.

Thanks to GM Daniel Lai for graciously taking time off his schedule to catch up over coffee.

Loving the feel of being back home here. Will definitely stay again on Accor Plus Red Hot Room rates.
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Date of stay: December 2023Trip type: Travelled solo
Room Tip: The property has a self service laundry station. Purchase the tokens from Front Desk. Water...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibis Singapore Novena , Owner at ibis Singapore Novena
Responded 6 Feb 2024
Dear Royson, Thank you for your kind words and its always a pleasure to welcome you to Singapore. We look forward to seeing you again on your next travels. Kind regards, Daniel
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concertoitaliano wrote a review Feb 2020
Kiel, Germany
4.0 of 5 bubbles
After three months spent in rural areas in Papua New Guinea, this hotel was just what I needed. The bed was very comfortable and the room quiet. I had all of what I needed in the room. The room was just spacious enough for Southern Asia standards, but I have seen even smaller rooms and bathrooms. I really loved the breakfast. On the down side, the hotel is not so close to Singapore downtown, and closest metro is a 10 minute walk away. Staff is helpful and friendly.
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Date of stay: September 2019
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ibis Singapore N, Manager at ibis Singapore Novena
Responded 2 Mar 2020
Dear concertoitaliano, Thank you very much for your valuable feedback! We are glad that your stay with us was a pleasant one and next time you are back with us, explore the rich heritage of Balestier Road with us! Warmest Regards, Michelle Ang Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ausielad2014 wrote a review Jul 2022
Perth, Australia
1.0 of 5 bubbles
Sadly, this hotel has had a huge change, all downwards.
The website promises all sorts of services that are no longer provided - a fact that would be illegal in most countries, perhaps even in Singapore. The major one for me is the shuttle bus to the MRT station. Advertised but no longer provided, and the management at the hotel are aware of this!!!! So, an 81 year old faces a 800 metre walk up a steep hill to the station. Impossible for me. I would never have booked this hotel if I had been aware. Other services have also vanished. What was a 3 star hotel offering 4 star service has become a two star dump with surly staff and a devil may care attitude. Rooms are still adequate, beds are comfortable, service is crap. Do not use this hotel unless you have a car or your business and interests are confined to Belestier. Overpriced second class budget??? hotel
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Date of stay: July 2022
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibis Singapore Novena , Owner at ibis Singapore Novena
Responded 31 Aug 2022
Dear ausielad2014, Thank you for taking the time to detail your most recent stay at the hotel and please accept our apologies for the shortfalls. We would like to take this opportunity to also clarify a few points. You are correct that at this stage we do not have the shuttle service, however please this was never intentional. Unfortunately, we encountered a system glitch which trigger previous hotel descriptions stating this service was available. Other than this, all other services have been restored. Please rest assured we will also look into your comments relating to the staff. This is surprising as normally we received positive feedback relating to this facet of the business. That being said, our biggest regret was the challenges you faced were not highlighted to me during your stay so that reasonable solutions could be found for the inconvenience cause. I do hope that we have another opportunity to engage and please do feel free to reach our directly to the hotel to discuss this matter further. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LiChen23 wrote a review Dec 2023
Arlington, Virginia
5.0 of 5 bubbles
This has become my ‘go-to’ hotel for my trips to Singapore. The location is excellent, near a mall and with many food options close by.

After a very long trip yesterday, it was such a joy to get the best check-in experience of all my stays here.

Esh not only let me check in when a room was available, despite guest interruptions, she remained focus and attentive to let me have my time with her.
Front desks should just have staff like her: good, professional service that made the guests feel truly welcomed. Thank you Esh!
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ibis Singapore Novena , Owner at ibis Singapore Novena
Responded 26 Dec 2023
Dear Lay, Thank you for your wonderful comments and it's always a pleasure to welcome you back, we look forward to next time !!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew S wrote a review Jan 2020
4.0 of 5 bubbles
The service was excellent, and we have pleasant stay and comfortable sleep. Room design is slightly dated, although very high quality. Windows are big, but the view is on neighbor's windows. Great breakfast. Great overall value of stay.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ibis Singapore N, Manager at ibis Singapore Novena
Responded 5 Feb 2020
Dear Andrew S, Thank you very much for your review! We hope to see you again! Warmest Regards, Michelle Ang Guest Experience
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pang42 wrote a review May 2024
Purley, United Kingdom
3.0 of 5 bubbles
When we came to shower, there was no shower wash left in the bathroom. We rang reception who said they will arrange for the shower wash supply to be filled up. This did not happen as when I took a shower the next morning, there was still no shower wash.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Mukul V
New Delhi, India34 contributions25 helpful votes
MRT is at a walk-able distance from Ibis, 500 meters appx.
Julian F asked a question May 2019
Bandar Seri Begawan, Brunei Darussalam1,317 contribution573 helpful votes
Are there any places to have breakfast nearby the hotel?
Answer from Getaway05857656109
Emirate of Dubai, United Arab Emirates1 contribution1 helpful vote
There is a mall full of food outlets and many asian restaurants on the street nearby. Singapore is the place for shopping and eating.
Answer from David Lane
Singapore, Singapore
Good morning, Yes our House Guests can store luggage with us. There is some limitation to space, so we ask that not a lot be stored if it is not necessary. Looking forward to welcoming you to our Hotel. Sincerely, David Lane General Manager
R M wrote a tip 1 Jul
Peterborough, United Kingdom47 contributions24 helpful votes
3.0 of 5 bubbles
"Go for a 4 star hotel or higher if you want to avoid cockroaches during your stay. Keep bags and luggages zipped or closed up all the time to stop cockroaches getting in."
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Siddhant Sharma wrote a tip Mar 2024
Gurgaon District, India14 contributions
1.0 of 5 bubbles
"The location is fine but you can try some other hotel Definitely not this one"
Read full review
DayTrip35204678876 wrote a tip Feb 2024
2 contributions
4.0 of 5 bubbles
"Location near zhongshan mall and all medical treatment around."
Read full review
Royson Kwan wrote a tip Dec 2023
Johor Bahru, Malaysia241 contributions38 helpful votes
5.0 of 5 bubbles
"The property has a self service laundry station. Purchase the tokens from Front Desk. Water dispenser at the common area. BYO Bottle."
Read full review
prestontan wrote a tip Nov 2023
Singapore722 contributions137 helpful votes
5.0 of 5 bubbles
"Eat your dinner outside as the hotel restaurant, Oopen, take its last order at 4.30 pm!"
Read full review
Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
₹9,855 - ₹11,525 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis singapore novena hotel singapore
LOCATION
SingaporeSingaporeBalestier / Novena
NUMBER OF ROOMS
241
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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IBIS SINGAPORE NOVENA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about ibis Singapore Novena
Which popular attractions are close to ibis Singapore Novena?
Nearby attractions include Sun Yat Sen Nanyang Memorial Hall (0.3 km), Sasanaransi Buddhist Temple (0.3 km), and Zhongshan Mall (0.1 km).
What are some of the property amenities at ibis Singapore Novena?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at ibis Singapore Novena?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ibis Singapore Novena?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at ibis Singapore Novena?
Yes, parking is available to guests.
What are some restaurants close to ibis Singapore Novena?
Conveniently located restaurants include 21 on Rajah, Yuè @ Aloft, and Boon Tong Kee at Balestier.
Are any cleaning services offered at ibis Singapore Novena?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at ibis Singapore Novena?
The staff speaks multiple languages, including English, Chinese, Indonesian, Korean, Malay, and Filipino.
Are there any historical sites close to ibis Singapore Novena?
Many travellers enjoy visiting Chijmes (3.5 km), Lau Pa Sat (5.1 km), and NUS Baba House (5.5 km).
Is ibis Singapore Novena accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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