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Santa Grand Hotel Bugis

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979 Reviews from our TripAdvisor Community

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Showing 831: English reviews
Ho Chi Minh City, Vietnam
Reviewed 27 February 2017

My family left some toys of my children at the hotel when coming back to Vietnam. But the hotel had posted all items to us in VN and got totally fee charged. My children is so happy. That is the best service ever seen. My family will definitely come back to SG and stay at the hotel. #SantaGrandHotelBugis

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Helpful?
Thank jetleehung
SantaGrandHotels, Public Relations Manager at Santa Grand Hotel Bugis, responded to this review

Dear jetleehung, Thank you so much for your kind review of our hotel. We are happy to hear that the toys made it back to Vietnam safely! Glad to know that our team was able to help your little ones. It's our pleasure to have you and we would certainly love to have you stay with us again. Thank you...

Makati, Philippines
Reviewed 22 February 2017

We got 2 standard basement rooms (no window). This is the cheapest room (USD175 per room for 2 nights) with breakfast, which I booked directly at the hotel website. At first, I was worried since the price was really low compared to other hotels and I can't help thinking that we'll get a crappy room and service from the hotel....

Review collected in partnership with this hotel
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Helpful?
Thank Chepew
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear CheIpe388, Thank you so much for your kind and detailed review of our hotel. It's a pleasure for us to read about your experiences at the hotel and we are glad that the amenities and breakfast were able to meet your expectations. We would certainly love to have you with us again when you are back to Singapore. Thank...

Hervey Bay, Australia
Reviewed 21 February 2017

friendly, helpful staff, enjoyed the pool ina interesting position for sighyseeing,close tto the metro and not too fahre from the airport.The breakfast menu didn'tcater enough for Europian or american gests

Review collected in partnership with this hotel
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Helpful?
Thank Milada N
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Milada N, Thank you so much for your kind compliments! We are happy to read about your experiences at our hotel and it's heartening to know that our team at the hotel were able to assist you in any possible ways. Once again, thank you for choosing Santa Grand Hotel Bugis, and we look forward to have you with...

Jakarta, Indonesia
Reviewed 21 February 2017

It is a good place and very good for the services. Near to the albert center for the hawker place and near to MRT station. For the wifi services they should increase the connection, because it cannot be reach from my room at the 3rd floor

Review collected in partnership with this hotel
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Helpful?
Thank chalice_rider
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for your kind review. It's a pleasure for us to read about your experiences at our boutique hotel. We are glad that you have enjoyed your recent stay with us and that our amenities were able to meet your expectations. Once again, thank you for choosing Santa Grand Hotel Bugis, and we look forward to...

Hong Kong, China
Reviewed 21 February 2017

I was upgraded to the 4th floor rooms and I have to say the room, staff and service was fantastic. Definitely would return to stay in Santa Grand Hotel when I return to Singapore. Great location great place to stay very close to MRT. Very Happy with my 16 days stay in Santa Grand Hotel.

Review collected in partnership with this hotel
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Helpful?
Thank MAW007
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you so much for your support of our hotel. We are happy to read that you have enjoyed your stays with us and that our amenities were able to meet your expectations. Once again, thank you for choosing Santa Grand Hotel Bugis and we look forward to see you again soon. Sincerely, Magdeline Lew

Osaka Prefecture, Japan
Reviewed 20 February 2017

I just came back from my vacation in Singapore and I stayed at this hotel. The hotel offered a good location that is close to MRT station, bus stops, cafes, and convenience stores. I arrived before 2 PM and they told me my room was not ready yet. I asked the lady if I could keep my bags when I...

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Helpful?
Thank moekare80
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear moekare80, First of all, thank you for taking the time to write us a review. We are sorry to learn that your recent stay with us had been unsatisfactory. We have taken note on the areas in which we lack in and will be highlighting to the team to ensure that the quality of our products and services are...

Jakarta
Reviewed 17 February 2017

The room was big enough for the budget hotel. We love the bathroom, but the bathtub button didn't work, so we couldn't soak in the bathtub. WiFi doesn't work when we stay there. We just loved the neighborhood, the location is near enough to MRT station. Sure, be back !

Review collected in partnership with this hotel
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Helpful?
Thank adindacynantia
Cebu City, Philippines
Reviewed 16 February 2017

Great location. It's in the heart of Bugis. It's only 3-5 minutes walk to Bugis station and Bugis market. The room was okay. Breakfast is pretty decent but I find the restaurant staff a bit rude. It's only 15 minutes past 9am and we're the last one eating but they made us feel hurried so they can close already. They're...

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Helpful?
Thank savingsaturdays
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We are sorry to hear that your recent experience at our hotel had not met your expectations. We have taken note of your feedback with regards to our product and we will be highlighting them to the management to ensure that the quality of our services...

Singapore, Singapore
Reviewed 16 February 2017

Santa Grand Hotel is a good choice for a budget short stay, its conveniently placed nearby bugis MRT, bugis junction and some hip cafes. Checking in and checking out are simple and fast, they also provide you with a phone to ease your travels. the only few downsides are the lack of bright lighting in the rooms and in the...

Review collected in partnership with this hotel
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Helpful?
Thank alexandra_talissa
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear alexandra_talissa, Thank you for choosing Santa Grand Hotel Bugis. We are sorry to hear that your recent stay with us had failed to meet your expectations. Rest assured that we will be highlighting to the management to ensure that the quality of the product have been met. We hope that you would give us another chance in the future....

Chennai, India
Reviewed 15 February 2017

I stayed at a room with balcony. I loved the stay of my 6 days. Easy connect to little India, China Town, Mustafa market by walk :) Halal food is prevailed everywhere. Nearby mosques, churches and temples. Pretty decent breakfast in the morning. Very humble Reception people. We will repeat my stay for sure.

Review collected in partnership with this hotel
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Helpful?
Thank Faazil A
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. It's our pleasure to learn that you have had an enjoyable stay with us and that our amenities were able to meet your expectations. We're happy to have you and we hope to see you again when you return to Singapore. Thank you for choosing Santa...

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Staying in Kampong Glam

Neighbourhood Profile
Kampong Glam
This traditionally Malay enclave of Singapore offers an alluring array of shops, cafes, and bars. A walk down Haji Lane offers quirky shopping, while one block over, Arab Street is a treasure trove of brightly coloured fabrics, clothing, and Turkish rugs. Stop for a leisurely coffee or cocktail and watch local kids play traditional games along the lane. Also home to the Malay Heritage Centre and one of Singapore’s most prominent mosques (Sultan Mosque), Kampong Glam is a must-visit for a tantalizing taste of Malay life in this city.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Santa Grand Hotel Bugis, operating since November 2009, has a swimming pool, jacuzzi, gym, cafe and business centre. Located on the fringes of the Little India District and a few hundred metres from the Malay Heritage Centre this hotel makes the most of an area rich in history. Just down the road is Bugis Street, now featuring a teeming street market and collection of roadside stalls which is a must see for leisure or shopping guest visiting Singapore. Also, conveniently nearby are an Indian temple and one of Singapore's best known Buddhist Temples. Besides sightseeing, guest can visit Sim Lim Square, which is only 10-minutes stroll away and it houses Singapore's biggest collection of IT and computer stores. Completing the attractiveness of Santa Grand Hotel Bugis is its accessibility to public transport such as taxis, buses, and Mass Rapid Transit (MRT) to various places in Singapore. ... more   less 

Additional Information about Santa Grand Hotel Bugis

Address: No. 8 Jalan Kubor Santa Grand Hotel Bugis, Singapore 199207, Singapore
Region: Singapore > Singapore > Kampong Glam
Price Range: ₹ 4,546 - ₹ 8,906 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Santa Grand Hotel Bugis 3.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Santa Grand Hotel Bugis Singapore
Hotel Style:
#30 Best Value Hotel in Singapore
#77 Business Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Santa Grand Hotel Bugis staff and other travellers.
41 questions
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Questions? Get answers from Santa Grand Hotel Bugis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at underground water heater is cold.”
efinddih, 11 Apr 2017 | Read review
“Request for rooms away from the elevators and service rooms, walls are thin and you can hear everything.”
earth-trekker-x2, 3 Apr 2017 | Read review
“ask for a room with a window!!!!!”
H3216OQjamesa, 22 Mar 2017 | Read review
“Please provide a showercap in the room”
Marceliahar, 21 Mar 2017 | Read review
“Ask for a windows-less room.”
Zoula, 19 Mar 2017 | Read review
5 of 5