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Novotel Singapore On Stevens

28 Stevens Road #01-01 Orchard District, Singapore 258891 Singapore
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Traveller (947)
Room & Suite (220)
Dining (143)
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#32 of 336 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Novotel Singapore on Stevens is about 5 minutes from Orchard Road, Asia's famous entertainment and shopping belt. Explore Singapore with our convenient public transport, from our hotel doorstep to Stevens MRT and Orchard MRT subway stations. Unlock your adventures from Singapore Botanic Gardens, a UNESCO Heritage Site, as well as cultural districts of Chinatown and Little India. Novotel Singapore on Stevens is part of a lush urban paradise equipped with facilities such as an infinity pool, lap pool, tennis court, 24-hour gym, 6 meeting spaces, 3 ballrooms and dining outlets. Relax and make the most of your stay in our modern and contemporary Novotel rooms. Enjoy full-service comfort and serenity set amongst lush greenery alongside high-speed Wi-Fi, web TV, and eco-friendly shower amenities. Novotel Singapore on Stevens has been certified by HAOKE, equipped with essential amenities and services tailored to fulfill the needs and preference of our Chinese speaking guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Secured parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Outdoor furniture
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
Chinese, Malay
1209Reviews24Q+A100Room tips
Traveller rating
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Peter B wrote a review Yesterday
2 contributions
Fantastic place to stay, the staff in the executive lounge are the best! Thank you to Glen, Gilbert and Sofia! We look forward to our next stay . Good location and the shuttle bus is a nice addition. Nice quiet location and our was was spotless.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded today
Dear Jet277399, We are delighted to hear that you enjoyed your two-day staycation at Novotel Singapore On Stevens. We thank you for the kind words about our team member's politeness and hospitality, i will share your commendation with Glenn, Gilbert and Sofia. We believe in providing a personalized experience for each and every one of our guests, and we are committed to delivering top-notch service with a smile. Your feedback is invaluable, and we thank you for taking the time to share your experience with us. Your continued loyalty is highly appreciated, and we look forward to welcoming you back soon! Sincerely, Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kuldip S wrote a review Feb 2024
1 contribution
Thank you for the home away from home feel. I'm back in spore after 40yrs. Special thanks to Shaz, Agnes and Ally for delighting me.Such a warm and comfortable stay. I just feel so welcome. Thank you for making my stay a wonderful one. I will always remember this stay and come back for sure.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded today
Dear 82kuldips, It is a delight to have had you at Novotel Singapore on Stevens! I am pleased to know that you had an overall positive experience and that you feel very comfortable during your stay. I will share your kind words about Sha and Deepika and I am sure that this will serve as an encouragement as we strive to continuously improve our products and the quality of our services. Thank you once more for your generous compliments and I look forward to the pleasure of welcoming you back to Novotel Singapore on Stevens! Warm Regards, Piotr Kupiec, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigate54236234766 wrote a review Feb 2024
Singapore2 contributions
Would highly recommend a visit or stay. On top of the first class service and warmth, Ms. Agnes made me feel that my experience at the hotel was personally important to her. I think she deserves most of the credit as i was received with warmth and made to feel welcome as a city guest, even though i was there to have a meal with my colleagues. The lunch recommended by Agnes was good at Wine Stone as well and serviced by an attentive team of staff. Thanks for the experience and will come back for a staycation with family.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded today
Dear Navigate54236234766, Thank you for taking the time to share your feedback about your recent visit at Novotel Singapore On Stevens. It is heartwarming to know that our team member, Agnes, made a positive impression on you with her friendliness and hospitality. At Novotel Singapore On Stevens, we strive to provide excellent service and memorable experiences for all of our guests. We look forward to welcoming you back in the future! Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Seaside47413743595 wrote a review Feb 2024
1 contribution
Overall fantastic experience. Will highly recommend and come back too.. great amenities they even have a tennis court. Enjoyed the breakfast. The staff, specially Deepika at the Reception assisted and guided very well. She ensured it was a pleasant start for the trip.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded today
Dear Seaside47413743595, Thank you for taking the time to share your feedback about your recent stay at Novotel Singapore On Stevens. We are delighted to hear that you enjoyed our hotel facilities. It is heartwarming to know that our team member, Deepika made a positive impression on you with her friendliness and hospitality. At Novotel Singapore On Stevens, we strive to provide excellent service and memorable experiences for all of our guests. We look forward to welcoming you back in the future! Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paz C wrote a review Feb 2024
1 contribution
We have already stayed at Novotel Singapore on Stevens in the past but this is the first time that we booked Premier Suite rooms, and that made all the difference. With the Suite rooms, we had access to the premier lounge. And the highlight of our stay at Novotel was the experience we had at the lounge. Glenn and Thava really made us feel like VIPs. They were very welcoming, friendly and anticipated our needs. They made special drinks for us during the cocktail hour and shared tips and anecdotes on Singapore culture and tourist attractions. We really enjoyed our stay at the hotel because of them.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded today
Dear Paz C, Thank you so much for taking the time to share your experience with us. It is great to hear that you had an enjoyable and comfortable stay with us here at the Novotel Singapore On Stevens. We are delighted that you enjoyed your experience at the Privilege Lounge and the excellent service provided by Glenn and Thava. At Novotel Singapore On Stevens, we strive to provide each and every guest with an unforgettable experience. We look forward to welcoming you back soon for another memorable visit. Kind regards, Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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murtaza l wrote a review Feb 2024
2 contributions
We were fortunate enough to be welcomed by miss shaz who was the duty manager at that time .. she is very professional and at the same time very cooperative , understanding , welcoming and humorous too , which made us feel very welcoming . It made our 4 star stay feel like a 7 star stay . And also mentioning Nasir @the concierge under the leadership of miss shaz he was very helpful too .. Thank you so much for the great hospitality provided for our stay at the Novotel on Stevens . -SG Murtaza . L
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded today
Dear Mertaal12, Thank you very much for your positive feedback regarding your stay at Novotel Singapore On Stevens! We are glad that you had an amazing stay. Here at Novotel, we strive to make sure that our guests have the best experience possible. We are delighted to hear that Shaz and Nasir was able to provide the warm and friendly service that we pride ourselves on. We hope that you will return to Novotel Singapore On Stevens for future stays. Kind regards, Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chanel T wrote a review Feb 2024
1 contribution
WARNING: IT'S POSSIBLE TO NOT RECEIVE THE ROOM YOU BOOKED AND THE CONCIERGE MORNING/EVENING SHIFT DON'T COMMUNICATE. We booked a 2 bed deluxe and upon arrival were told that only a 1 bed was available, but that a new room would be ready for us the next day. After packing and bringing all of our luggage downstairs the next day, we were again told by a different concierge that a 2 bed was not available. After asking for an explanation, the exasperated concierge said that "all rooms are subject to availability." We resigned to sticking with the original 1 bed room, and the concierge offered us a late check out. Lo and behold the evening before the day we check out, we tried to confirm a late check out, and the concierge on duty tried to tell us "oh no we're very busy tomorrow and can't offer late check out." I tried to explain our situation and they interrupted me by telling us fine we could have a late check out. Great, lovely front desk service, Novotel. If I had to rate the hotel on cleanliness and room layout alone it would be a 4-star. But the rude and unhelpful concierge service - and just complete disorganization with hotel booking puts Novotel Stevens on a blacklist for me. If you're a gambler, best to go to the MBS Casino instead of trying it out with your hotel booking.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded yesterday
Dear ChanelT63, Thank you for bringing this issue to our attention and for taking the time to leave us a review. We assure you this is not the level of service we strive to provide our guests. We’ve read through your review and we would like to find out your stay dates in a able for us to conduct our internal check. Kindly email our Quality and Compliance Manager at elenita.alfaro@accor.com. We look forward to speaking with you and thank you again for leaving us this feedback. Warm regards, Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ling quan G wrote a review Feb 2024
1 contribution
I had the pleasure of meeting Saravanan Ramasamy during my best friend's wedding yesterday. He was the operations manager running the event that liaised with the Groom's entourage. Saravanan is clearly a very sharp man who is able to quickly internalize the flow of the event. He worked very quickly and give good advices in a respectful manner, demostrating 20 years of experience under his belt. The banquet was a resounding success thanks to his management. He was present on the ground and coordinating his team of what i could see is more than 40 people and us. I later found out that he was running back to back banquets and he did not show any signs of tiredness. Extremely professional person and in my opinion represented Novotel well.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded today
Dear Lingquang, We are very pleased to hear that you had such a pleasant and memorable wedding banquet experience for your best friend with Novotel Singapore on Stevens. We are so grateful to have received your positive feedback about Saravanan. We would like to thank you for giving us the opportunity to be a part of this special day and we hope that you will keep us in mind if you ever need another venue for an upcoming event or celebration. We are looking forward to welcoming you back the near the future. Sincerely, Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lovejacq wrote a review Feb 2024
London, United Kingdom27 contributions7 helpful votes
We threw a party for our daughters and Ally and her team from L'Aperitif were so kind and helpful. Ally went above and beyond helping the children and parents. We really enjoy coming to this Novotel as it is very family friendly and welcoming. Thank you Ally and team, and Adrian H for making our girls special day so happy and memorable :)
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded 1 week ago
Dear Lovejacq, Thank you for taking the time to review your experience with us at Novotel Singapore On Stevens. We are delighted to hear that you had such a wonderful experience and we are grateful for your kind words on the excellent service provided by Ally , and Adrian H for the birthday celebration of your daughter. At Novotel Singapore On Stevens, we strive to provide the best stay experience possible for all our guests, and it is extremely encouraging to receive feedback such as yours. We look forward to welcoming you back soon! Kind regards, Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PJ2727 wrote a review Feb 2024
Newcastle, Australia205 contributions114 helpful votes
From the moment we arrived after a long flight we were greeted at reception and treated like absolute A grade clients until we left. Baggage to the room - straight to the privilege room for some cocktails and canapés then back to the quality room for a long nights sleeps. The rooms are beautifully furnished and spacious. The breakfast has so many varieties - a tip is to forgo the privilege lounge for the buffet style as the options are sensational. Nothing was a problem and the meal we enjoyed at Winestone was sensational - what an amazing Novotel and a credit to all staff. Thank you.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Novotel Singapore On Stevens
Responded 1 week ago
Dear PJ2727, Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you enjoyed your stay with amazing service and that our room gave you a good ambience. We strive to provide our guests with top-notch service and it’s heartening to know that we have met your expectations. Your positive feedback about the breakfast buffet is also greatly appreciated as we want our guests to enjoy their meals with us. We are thrilled that you enjoyed your stay with us here at Novotel Singapore On Stevens and highly recommend it! We look forward to welcoming you again in the near future. Kind regards, Piotr Kupiec General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹13,841 - ₹18,482 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeNassim / Tanglin
NUMBER OF ROOMS
254
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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NOVOTEL SINGAPORE ON STEVENS - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Novotel Singapore On Stevens
Which popular attractions are close to Novotel Singapore On Stevens?
Nearby attractions include Origin Bar (0.3 km), Mohan's Custom Tailors (0.8 km), and Rachel P Jewels (1.2 km).
What are some of the property amenities at Novotel Singapore On Stevens?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Singapore On Stevens?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Singapore On Stevens?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Singapore On Stevens?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Novotel Singapore On Stevens?
Conveniently located restaurants include Waterfall Ristorante Italiano, Origin Grill, and Dolcetto.
Are there opportunities to exercise at Novotel Singapore On Stevens?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Singapore On Stevens have airport transportation?
Yes, Novotel Singapore On Stevens offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Singapore On Stevens?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Singapore On Stevens offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Singapore On Stevens?
The staff speaks multiple languages, including Chinese, Malay, and Filipino.