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Park Hotel Clarke Quay

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#46 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Park Hotel Clarke Quay
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3,554 Reviews from our TripAdvisor Community

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There are newer reviews for Park Hotel Clarke Quay
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Showing 3,205: English reviews
Aberdeen
Reviewed 27 January 2016

Although a concierge admitted that the rooms in this hotel are smaller than in its sister hotels - except for the suites, overall it's standard four star hotel. You are only, generally, sleeping in them so that shouldn't really be seen as a discouragement. The restaurant on the ground floor is always very busy at breakfast time and queuing can...

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Helpful?
3Thank Hoanui
DinoLim, Manager at Park Hotel Clarke Quay, responded to this review

Dear Hoanui Great to know that you have enjoyed your stay. Room size is suitable for 2 persons at 24 SQM. Meantime, we do hope that you will continue to stay with us and looking forward towards that. Thank you. Dino Lim Hotel Manager

Somerset, United Kingdom
Reviewed 26 January 2016

Having travelled from Australia, I was concerned that when we arrived at the hotel and read my emails, there was one from the hotel saying that they had been unable to take a one night charge from my credit card and they might reassign our room without notice. I booked the room months before and would happily have paid this...

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Helpful?
Thank Woodstock2016
DinoLim, Manager at Park Hotel Clarke Quay, responded to this review

Dear Woodstock2016 It is disturbing to the negative feedback and we sincerely apologize for them. It is unacceptable that our staff did not portrayed a professional altitude and unhelpful at all. We are currently addressing these issues and rest assured we are taking matters seriously. May we ask that you contact us to further discuss matter as we really want...

Reviewed 25 January 2016 via mobile

We have just left this hotel after a stopover in Singapore on our way to Australia and would recommend this hotel on its location for getting to places like the quayside, boat rides and other amenities. The rooms are very clean and well equipped with everything one needs while in stopover or vacation. We only had breakfast in the morning...

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Helpful?
Thank Patricia M
DinoLim, Manager at Park Hotel Clarke Quay, responded to this review

Dear Patricia M We cannot thank you more for the great compliments. Meantime, we look forward for next your return to our hotel again. Thank you. Dino Lim Hotel Manager

Oxford, United Kingdom
Reviewed 25 January 2016

Great location a few minutes walk from Clarks Quay with is bustling nightlife, bars and restaurants. Close enough to walk to the train station, China Town, Raffles and Gardens by the Bay. Our room was compact and very clean with a well equipped bathroom but rather short on storage. We found the bed rather uncomfortable and there was no ventilation...

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Helpful?
1Thank Hilary N
DinoLim, Manager at Park Hotel Clarke Quay, responded to this review

Dear Hilary N Hotel could have done more for your stay like offering you a mobile wardrobe and laying a soft top on the bed to make it more comfortable to your preference. It would be helpful if you could contact us to further discuss matter. Thank you. Dino Lim Hotel Manager

Singapore
Reviewed 25 January 2016 via mobile

This hotel is centrally located and surrounded by eateries so there should not be any excuse that you are not able to find something suited to your tastebuds. Check in was smooth but lacked warmth and did not feel welcoming but the checkout process was far better. The room assigned was of a size that is small compared to some...

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Helpful?
Thank CCHSingapore
DinoLim, Manager at Park Hotel Clarke Quay, responded to this review

Dear CCHSingapore Thank you for the feedback. It is disturbing to see that our staff is not providing excellent service to the guest. This is not acceptable and we are dealing with the matter as we speak. It would be helpful if you could contact is to further discuss the feedback. Thank you. Dino Lim Hotel Manager

London, United Kingdom
Reviewed 23 January 2016

Excellent hotel. I only stayed one night here on the way back to England but the highlight for me was the gorgeous rooftop outdoor pool and bar with views over Singapore. The evening meal was good quality but cannot comment on the breakfast as I had to leave very early. I would definitely stay in this hotel again. It is...

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Helpful?
3Thank Wonderful270
DinoLim, Manager at Park Hotel Clarke Quay, responded to this review

Dear Wonderful270 Thank you for the great compliments and we look forward to your next return to the hotel. Dino Lim Hotel Manager

Rangiora, New Zealand
Reviewed 23 January 2016 via mobile

My partner and I stayed at the Park Hotel Clarke Quay over Christmas and New Years and it was in the best location we could have asked for. A 2 minute stroll to the main dining part of Clarke Quay and a cheap taxi fare anywhere else, you couldn't really ask for a better location. Staff were friendly and very...

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2Thank pixiepants21
DinoLim, Manager at Park Hotel Clarke Quay, responded to this review

Dear pixiepants21 Hotel’s location has always been well received by the guests and we are glad you felt the same way. It is always good to see guests enjoying themselves while staying at our hotel. Thank you once again for the great feedback and we look forward to seeing you at our hotel soon. Dino Lim Hotel Manager

Luton, United Kingdom
Reviewed 22 January 2016

Booked a club room. Whereas the location is good. Rooms are small and club lounge is so busy. You will not find a seat and food is limited and runs out quickly. Just book a normal room. Club lounge is a rip off. I complained to the management who admitted that they over book, which was most annoying. Breakfast and...

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Helpful?
Thank 38Sanj
DinoLim, Manager at Park Hotel Clarke Quay, responded to this review

Dear 38Sanj We would like to further clarify matter to you. Regards to the over-booking of Club Rooms, it is most unfortunate that due to the heavy rain that many guests stayed in the club lounge longer than usual. Thus, the club lounge was full. Our management staff has explained matter to you and we do seek your kind understanding...

London, United Kingdom
Reviewed 21 January 2016

Three night stay in a Crystal Club room, which allows access to a top floor lounge for breakfast and evening drinks in a peaceful atmosphere. These rooms are good value when you consider breakfast and a two hour "free" bar plus hors d'hoerves is included. There is currently building work going on by the river between the hotel and Clarke...

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Helpful?
2Thank Debbie T
DinoLim, Manager at Park Hotel Clarke Quay, responded to this review

Dear Debbie T We are glad that you have chosen to stay at our club rooms. The perks that come with the rooms are value for money. Meantime, thank you for the compliments. Dino Lim Hotel Manager

Essex, United Kingdom
Reviewed 21 January 2016

This was my best experience I have had in a hotel,everything was perfect,the staff were all fantastic and so helpful it was such a pleasure.A special thankyou to Ruby working in the crystal club who made me feel so important,relaxed and happy especially as I was alone.this hotel and service was a pleasure to experience I cannot wait to come...

Review collected in partnership with this hotel
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2Thank jennings01841
DinoLim, Manager at Park Hotel Clarke Quay, responded to this review

Dear jennings01841 Indeed great to see great compliments from a guest who enjoyed the stay. We have informed Ruby of your kind words on her and this has motivated her greatly to perform even better. Thank you once again for the great compliments and we look forward to welcoming you back at the hotel again. Dino Lim Hotel Manager

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Staying in The Quays

Neighbourhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With classic architecture inspired by Singapore’s colonial past, Park Hotel Clarke Quay is a tropical retreat in the heart of the city, conveniently located next to the entertainment and dining hub of Clarke Quay and the iconic Singapore River. Enjoy sweeping views of the city skyline and the river from the hotel’s 336 rooms and suites. Pampering facilities including a 25m outdoor pool and adjoining Jacuzzi, a spectacular deck and bar and cabana style spa pavilions – perfect additions to an ideal getaway. ... more   less 

Additional Information about Park Hotel Clarke Quay

Address: 1 Unity Street, Singapore 237983, Singapore
Region: Singapore > Singapore > The Quays
Price Range: ₹ 9,162 - ₹ 17,474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Clarke Quay 4*
Number of rooms: 336
Reservation Options:
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Also Known As:
Park Hotel Singapore
Park Hotel Clarke Quay Singapore
Hotel Style:
#35 Romantic Hotel in Singapore
#42 Business Hotel in Singapore
#46 Luxury Hotel in Singapore
#68 Family Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Park Hotel Clarke Quay staff and other travellers.
52 questions
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Questions? Get answers from Park Hotel Clarke Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Level”
 of 5 bubbles , 26 Mar 2017 | Read review
“10th floor with the lounge access and views”
 of 5 bubbles JohnMSto, 22 Mar 2017 | Read review
“Ask for a room overlooking the pool higher the better brilliant view you can see the river”
 of 5 bubbles dai2m, 21 Mar 2017 | Read review
“pay the extra and go on the club floor, 10th it's worth it”
 of 5 bubbles Jfishwick, 19 Mar 2017 | Read review
“I think the "superior" rooms overlook pool/river frontage - rooms at the back will overlook a quiet but slightly nondescript street.”
 of 5 bubbles RichardH817, 16 Mar 2017 | Read review
5 of 5