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ibis Singapore on Bencoolen Hotel

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Traveller (2062)
Room & Suite (1058)
Dining (235)

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About

#119 of 342 hotels in Singapore
Location
Cleanliness
Service
Value
Ideal hotel location in Singapore next to Singapore shopping & business centers with a 5 to 8 minute walk to Bugis, Bras Basah, Bencoolen and Rochor MRT stations. TASTE Restaurant serves international cuisine and local Singapore dishes daily. Best Economy Hotel in Asia Pacific by TTG in 2009-12. Certificate of Excellence awarded by TripAdvisor in 2011-18. FREE WiFi access, international adaptors, USB chargers, free use of a bamboo bicycle and Reloadable EZ-link card.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Kids stay free
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Modern
Languages Spoken
English, Chinese, Malay
7,418Reviews186Q+A100Room tips
Traveller rating
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Christine W wrote a review Yesterday
Louth, United Kingdom39 contributions4 helpful votes
My husband and I stayed at this hotel with our son for 3 nights, on the way back from our daughter’s wedding in Boracay. It was extremely good value for money - very clean and good sized rooms for Singapore. The air-con in the rooms was good and not noisy like other places we had stayed in, and the staff very accommodating. The hotel is very central to all the places we wanted to visit. There are 2 MTRs within a few minutes’ walk which serve different directions. We didn’t have breakfast but did have a meal in the restaurant on the afternoon that we flew home. It was very acceptable. Only one little grumble - the pillows were very large and quite hard, although one of mine was a little softer than the other. But that didn’t detract from the very good stay we had there. I would highly recommend as a budget hotel - central to all the places highlighted in the guidebooks.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Although the checkout time is midday, the staff very kindly stored our luggage until we left at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nm wrote a review Mar 2024
Tokyo, Japan21 contributions4 helpful votes
About 5 min from the nearest station: Bugis. Good access to the tourist spots nearby: namely Bugis street, Haji Ln, and Sultan Mosque. Room is quite standard. As is often the case in Singapore, the water pressure in the showers was quite weak.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bencoolen ibis, Other at ibis Singapore on Bencoolen Hotel
Responded 2 weeks ago
Dear mnaoto, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. We had taken note of your comment. Please be assured this feedback will be shared to the Manager concerned to look into these areas for improvement. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Sincerely, Audrey Loke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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M.Sh wrote a review Feb 2024
Gurugram (Gurgaon), India164 contributions30 helpful votes
It was an average experience, the staff at reception was not warm And welcoming, super casual approach and very cold behaviour. Housekeeping staff was very good and very warm. Our Ac was not working during our 4 days stay , person was sent but still it wasn’t corrected, moreover tone was so tired that didn’t had the strength to ask the hotel to send again. Rooms were okay, pillows were uncomfortable. Train station was slightly away..was not closer.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Stay where u hv MRT station very close
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Panddady wrote a review Jan 2024
Guam, Mariana Islands155 contributions47 helpful votes
I thought it was near perfect for business trip. Budgeted and great location. The Good I used taxi app to catch taxi to go anywhere or to get back and this location was very easy to call taxi. Nearby, there were great restaurants, also if you walk few minutes a big shopping mall. The area had both local and developed face of the country. So it was fun, just walking around the hotel was fun and felt safe about it. So locationwise and with the hotel price, I thought it was very good. Hotel alone, it was clean, simple, good internet and that was enough for this business trip. The only reason I couldn't give five star is because I had nearly zero communication with staff. And defenitely not a complain. Staff are nice, answers to question but that's it. The Bad (perhaps not "bad") As mentioned earlier, very useful and productive hotel. But felt no hospitality. If I am a manager, I'd be proud how staffs are not wasting time and being productive on their work but as a guest, I mean, it's not required but a greetings and few words are always better impression. Although, it's far more better than seeing hotel staff gigling and chatting.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rajat wrote a review Jan 2024
New Delhi, India2 contributions
It's a decent hotel but mostly its self-service. You can't expect too much from the staff. Even the front office is very direct and to the point, a bit cold to be honest. In hospitality you do expect better. Nonetheless, the rooms are fine, a bit small but adequate for 2 people. Bed is comfortable, and breakfast is fine. They had a strict time rule of 10AM and would just pull the plug off most items sharp at 10. Too many rules to follow when in Singapore. We shifted from here to another hotel after 3 nights and the second hotel was much much better.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Breakfast finishes at 10. So better to start early. Hotel is walking distance to Little India.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MFEO wrote a review Jan 2024
singapore10 contributions5 helpful votes
Dear Mr.David Lane, I trust this message finds you well. I am writing to express my sincere appreciation for your outstanding contributions and exemplary performance at Taste Restaurant by Mr Prabhu. Mr Prabhu your dedication to maintaining high standards of service has not gone unnoticed. Your commitment to excellence has greatly contributed to the success of the restaurant, and your efforts have truly set a positive example for the entire team. I would like to personally commend you Mr Prabhu for your hard work, attention to detail, and the positive attitude you bring to your role. Your professionalism and customer-focused approach have not only elevated the dining experience for our patrons but have also enhanced the overall reputation of Taste Restaurant.Your personalised service is outstanding. Thank you for your continued dedication and outstanding service. We are fortunate to be served by you. Your contributions are integral to the success and growth of Taste Restaurant. Once again, thank you for your exceptional efforts and outstanding service We look forward to seeing your continued success at Taste Restaurant. Best regards, Mohamed feroz Accorplus Diamond # 3084091008767263
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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777sunilm777 wrote a review Dec 2023
Dubai, United Arab Emirates2 contributions
VFM in Singapore terms :) ... Excellent Location ... walking distance to MRT stations... Bus stop just outside hotel ... taxi's available conveniently ... 7eleven store adjacent to the hotel open 24x7 ... clean & cozy rooms ... very comfortable bed ... great breakfast ... many food options, malls & markets just within walking distance.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Romeo S wrote a review Nov 2023
8 contributions2 helpful votes
I booked this hotel through hotel.com for reasonable room rate. Very good excellent breakfast, 10 min walk to Rocher MRT, 20 min walk to little India by MRT can reach any attractions in minutes. Room service and front desk staff very helpful and good. Room very tight small not enough room for your luggage. Bed sheets and pillow cases not very clean. Stayed 3 nights served the purposes. Have to get water from common cooler on floors no water bottles provided.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Serves the purpose if you are touring Singapore
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MalaysiaMinky wrote a review Oct 2023
Malaysia580 contributions133 helpful votes
From the sales director Linda to front desk personnel Shazilla, everyone made me feel so welcome each time I check in. There is even a nice gym with great view. Upgrade to premium floor you get free use of smart phone, welcome fruits, cookies, soft drink and even a beer. Room has everything even a king size bed They are so dedicated to customer service there is postal everywhere to answer to your needs within 15 mins! and we are talking about IBIS, not Sofitel or Swissotel category. They made all efforts to be environment friendly but does not compromise comfort of the guests Location is absolutely unbeatable with the MRT line direct to airport and being a foodie, there is no end to choice of great food all within walking distance.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bencoolen ibis, Other at ibis Singapore on Bencoolen Hotel
Responded 30 Oct 2023
Dear Guest, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. We will also share your other comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Audrey Loke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter F wrote a review Oct 2023
Perth, Australia41 contributions7 helpful votes
Great location, bed and breakfast. Staff helpful, but need some Singapore maps in English. Close to Bugis street's plentiful shops and underground train stop. Bus stops right in front of hotel. Great 7 Eleven shop next door. Beware of the road works at this time, near the hotel.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹11,271 - ₹13,107 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis singapore on bencoolen hotel singapore, accor singapore on bencoolen
LOCATION
SingaporeSingaporeVictoria / Rochor / Central Area/City Area
NUMBER OF ROOMS
538
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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IBIS SINGAPORE ON BENCOOLEN HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about ibis Singapore on Bencoolen Hotel
Which popular attractions are close to ibis Singapore on Bencoolen Hotel?
Nearby attractions include Xcape Singapore (0.3 km), The Mind Cafe Mega (0.4 km), and Wildflower Studio- Cat Cafe x Art Jamming (0.4 km).
What are some of the property amenities at ibis Singapore on Bencoolen Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at ibis Singapore on Bencoolen Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ibis Singapore on Bencoolen Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at ibis Singapore on Bencoolen Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to ibis Singapore on Bencoolen Hotel?
Conveniently located restaurants include The Mind Cafe - Mega Outlet, Man Fu Yuan, and The Lobby Lounge at InterContinental Singapore.
Are any cleaning services offered at ibis Singapore on Bencoolen Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ibis Singapore on Bencoolen Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at ibis Singapore on Bencoolen Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to ibis Singapore on Bencoolen Hotel?
Many travellers enjoy visiting Fort Siloso (6.4 km), Emerald Hill (2.5 km), and Chijmes (0.7 km).
Is ibis Singapore on Bencoolen Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.