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ibis Singapore on Bencoolen Hotel

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170 Bencoolen Street, Singapore 189657 Singapore
Lowest prices for your stay
Booking.com
$153
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Hotels.com
ibis
$140
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Expedia.com$153
Travelocity$153
Etrip$168
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (2001)
Room & Suite (1058)
Dining (221)

About

#98 of 383 hotels in Singapore
Location
Cleanliness
Service
Value
Ideal hotel location in Singapore next to Singapore shopping & business centers with a 5 to 8 minute walk to Bugis, Bras Basah, Bencoolen and Rochor MRT stations. TASTE Restaurant serves international cuisine and local Singapore dishes daily. Best Economy Hotel in Asia Pacific by TTG in 2009-12. Certificate of Excellence awarded by TripAdvisor in 2011-18. FREE WiFi access, international adaptors, USB chargers, free use of a bamboo bicycle and Reloadable EZ-link card.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Kids stay free
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Chinese, Malay
7361Reviews184Q+A100Room tips
Traveller rating
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Most Recent
Michael L wrote a review Nov 2022
Perth, Australia529 contributions50 helpful votes
+1
Stayed two nights at the hotel with a bed and breakfast package. On arrival hotel was rather busy (around midday) at the reception area but staff at check in were doing the best they could to accommodate the needs of guests either check in or check out. Rooms were clean and had the basic necessities for a comfortable stay. Air con worked well and the hot water system was consistent with good water pressure. The buffet breakfast spread was one of the highlights with plenty to choose from including western and Asian mains. There was plenty of seating for those taking breakast. Over all a very satisfactory stay which I felt was good value for money. Lastly the staff did what they could to show they appreciated my business. Thank you Ibis Singapore on Bencoolen.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: There are several foods centers at the area behind the hotel for a meal close to home.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tan Sherlyn, Other at ibis Singapore on Bencoolen Hotel
Responded 1 week ago
Dear I3106Jlmichaell, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased that your overall experience with us was satisfying and that you enjoyed our services and breakfast. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MalaysiaMinky wrote a review Nov 2022
Malaysia553 contributions118 helpful votes
We had the unfortunate experience of being checked in by a new staff and spoil our night however, we were pleasantly surprise when our feedback were being taken very seriously. The very next day, we were being told our floor is an upgraded floor with free snacks, beer and soft drinks in the mini bar that will be replenish every day. Not only that, we had a smart phone we can use to make unlimited local and overseas call and it also include wifi hotspot all for free. We were also given welcome drinks, fruit platter as well as expensive milk chocolates truffles. How's that for customer service : ) I still hope the hotel will look into fitting extra towel rack so we can hang our used towels to dry properly so we can reuse them as well as a additional small amenities rack in the bath room. Then this hotel will be perfect!!! Thank you Linda, Jordon and the rest who have help to turn things around and make it another great stay. Will continue to recommend friends to this hotel
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Date of stay: November 2022
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: if you prefer quiet room, as for the rooms that faces the temple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tan Sherlyn, Other at ibis Singapore on Bencoolen Hotel
Responded 1 week ago
Dear MalaysiaMinky, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased that your overall experience with us was satisfying and that you enjoyed the upgrade to our room with benefits. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sachin B wrote a review Nov 2022
Ghaziabad District, India1 contribution
I have just booked the hotel for March 2023 and actually seeking help to upgrade my reservation with breakfast option but the response is very very poor and not at all helpful. My booking confirmation number is 3421897663
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Date of stay: November 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tan Sherlyn, Other at ibis Singapore on Bencoolen Hotel
Responded 2 weeks ago
Dear Pathfinder585876, Thank you for choosing to stay in ibis Bencoolen. Please do check with your booking via booking,com as our Reservations Team had responded with 24hours. Your may email direct to H6657@accor.com and our Team would assist you. Thank you again for sharing your experience, and we hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
travelmoreBrisbane wrote a review Oct 2022
Victoria Point, Australia251 contributions128 helpful votes
We have stayed at Ibis on Bencoolen a number of times over the years and it is our preferred hotel stay in Singapore. Ibis provide a clean comfortable room at a reasonable price, and the hotel restaurant is convenient in catering special dietary requirements. Friendly helpful staff. Although there was an annoying glitch with our booked upgrade, we were very pleased to be advised that on our arrival from an overnight flight, there was no need to store our luggage, as our room was available for immediate use at 07:00am at no extra cost - being many hours before official check-in time, thank you. Unfortunately our upgraded reservation which included buffet breakfast arranged some four months earlier did not appear to have been registered, and we had to pay for our first mornings breakfast. On balance, we had access to our room many hours before official check-in time which value probably exceeded breakfast cost and was most appreciated.
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Date of stay: October 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tan Sherlyn, Other at ibis Singapore on Bencoolen Hotel
Responded 2 weeks ago
Dear travelmoreBrisbane, Thank you for choosing to stay in ibis Bencoolen. We are delighted to that you felt our staffs are friendly and approachable and pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MU67 wrote a review Oct 2022
Surfers Paradise, Australia989 contributions274 helpful votes
A nice hotel in a very good location. The staff were all very nice and efficient. The rooms were a good size for Singapore but very basic. The bar downstairs is ok but has very limited drinks available. Like most hotels in Singapore it is very overpriced for what you get.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Tan Sherlyn, Other at ibis Singapore on Bencoolen Hotel
Responded 2 weeks ago
Dear MU_67_02 Thank you for choosing to stay in ibis Bencoolen. We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back to ibis Bencoolen soon. Sincerely, Sherlyn Tan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rciccan wrote a review Oct 2022
Calgary, Canada1 contribution
like it but it was raining much however i am happy at ibis except the cost is a bit high not very impressed! I hope we can get a better deal next time we visit and appreciate the service provided by some of the front desk humans
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tan Sherlyn, Other at ibis Singapore on Bencoolen Hotel
Responded 1 week ago
Dear rciccan, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Devid Sophornprak wrote a review Oct 2022
Phnom Penh, Cambodia4 contributions2 helpful votes
First Arrival the reception couldn’t find our reservation which we booked and paid to trip.com , after arrived the room There is nothing no water bottle , restaurant service lunch time are not good , we need to walk to find staffs to order food
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Parthasarathy R wrote a review Oct 2022
Chennai District, India50 contributions16 helpful votes
Very accessible location, friendly staff and good environment for a short stay. Rooms are very small sized and too compact. Was quite pricy during the F1 weekend, which was understandable. Otherwise, we had a great stay
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tan Sherlyn, Other at ibis Singapore on Bencoolen Hotel
Responded 1 week ago
Dear Parthasarathy R, Thank you for choosing to stay in ibis Bencoolen. We are delighted to that you felt our staffs are friendly and approachable, and pleased to hear that you enjoyed the convenient location of the hotel and found our guest rooms are clean. Thank you for your review to provide us with a great rating. Yours sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AngelaMathew wrote a review Oct 2022
Kochi (Cochin), India16 contributions1 helpful vote
Good place to stay. Comfortable room. Good service and stable wi-fi. Access to all major points, by bus or taxi. Breakfast menu can get boring after two or three days - its the same every day of the week :)
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Date of stay: June 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Tan Sherlyn, Other at ibis Singapore on Bencoolen Hotel
Responded 1 week ago
Thank you for choosing to stay in ibis Bencoolen. We are delighted to that you felt our staffs are friendly and approachable, and pleased to hear that you enjoyed the convenient location of the hotel and found our guest rooms are clean. We have taken note on your feedback on the breakfast menu and we will review the menu options with our Executive Chef and Restaurant Manager for better experience. Thank you for your review to provide us with a great rating. Yours sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adrian P wrote a review Sep 2022
Noosa, Australia1024 contributions235 helpful votes
We've stayed at Ibis Bencoolen several times and it still offers the same reliable accommodation. The location is great, the rooms are snug but well designed, the bed is comfortable and the staff are very helpful. When we stayed there on our first post-Covid trip in July, the price was also very good.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tan Sherlyn, Other at ibis Singapore on Bencoolen Hotel
Responded 1 week ago
Dear AdrianP, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Yours sincerely, Sherlyn Tan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$127 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis singapore on bencoolen hotel singapore, accor singapore on bencoolen
LOCATION
SingaporeSingaporeVictoria / Rochor / Central Area/City Area
NUMBER OF ROOMS
538
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IBIS SINGAPORE ON BENCOOLEN HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about ibis Singapore on Bencoolen Hotel
Which popular attractions are close to ibis Singapore on Bencoolen Hotel?
Nearby attractions include Xcape Singapore (0.3 km), Bugis Junction (0.4 km), and Kuan Yin Thong Hood Cho Temple (0.04 km).
What are some of the property amenities at ibis Singapore on Bencoolen Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at ibis Singapore on Bencoolen Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ibis Singapore on Bencoolen Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at ibis Singapore on Bencoolen Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to ibis Singapore on Bencoolen Hotel?
Conveniently located restaurants include The Mind Cafe, Man Fu Yuan, and 25 Degrees.
Are any cleaning services offered at ibis Singapore on Bencoolen Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ibis Singapore on Bencoolen Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ibis Singapore on Bencoolen Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to ibis Singapore on Bencoolen Hotel?
Many travellers enjoy visiting Battlebox (0.9 km), Fort Siloso (6.4 km), and Emerald Hill (2.5 km).
Is ibis Singapore on Bencoolen Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.