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Citadines Mount Sophia Singapore

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Citadines Mount Sophia Singapore
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148 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Sydney, Australia
Reviewed 1 week ago

I had a wonderful stay! Very impressed with the room, facilities and staff who were kind enough to post my ring which I left behind back to me in Australia. I thoroughly recommend this hotel for anyone who wants a safe and comfortable stay in central Singapore

Review collected in partnership with this hotel
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Helpful?
Thank Alix K
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Alix K, Greetings! First and foremost, the team at Citadines Mount Sophia Singapore is truly happy we managed to recover your ring and you have since received it. Kindly be assured we embrace the highest standard of integrity and we highly value our residents’ trust as this is the most important factor in building loyalty. Additionally, we firmly believe...

Dammam, Saudi Arabia
Reviewed 1 week ago

This was my first trip to Singapore and I was amazed by the cleanliness of the Country. This location was centrally located and close to everything that you can imagine. If you visit here, you will have to take advantage of this location and visit the many sites. Little India offered great food and the shopping opportunities was excellent. Regardless...

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Helpful?
Thank Carl B
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Carl B, Greetings! The team at Citadines Mount Sophia Singapore sincerely thanks you for taking time to share your recent stay experience at our serviced residence on Tripadvisor and for choosing our residence for your first trip to Singapore. All of us are thrilled to learn you had enjoyed your stay with us and you have found our central...

Singapore, Singapore
Reviewed 1 week ago

The proximity to MRT stations, food shops, restaurants, coffee shops, and convenient stores, is what makes this place great for staying. Not to mention its free shuttle to CBD area helped me a lot. Breakfast is provided. Even though the selection is not as various as hotels', but it consider vegetarian, and halal kind of diets. In summary, I love...

Review collected in partnership with this hotel
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Helpful?
Thank Yusuf P
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Yusuf P, Greetings from your friendly team at Citadines Mount Sophia Singapore! First and foremost, we must say we miss hosting you at our serviced residence after your one-month stay with us. All of us are delighted you enjoyed all aspects of your stay with us and have found our central location convenient. We are elated to hear we...

London, United Kingdom
Reviewed 1 week ago

Exceptional service, comfortable accommodation and good value for money in a very convenient location. Great customer service from Stella Tan who made our stay even more enjoyable. Would have no hesitation in recommending Citadines.

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Helpful?
Thank Jamaludin48
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Jamaludin48, Greetings! The team at Citadines Mount Sophia Singapore is thrilled to learn your wife and you had an enjoyable and comfortable stay at our serviced residence and have found our location ideal for your recent holiday in Singapore. All of us are truly grateful and inspired by your heartwarming compliment for our service, especially from our team member...

Singapore, Singapore
Reviewed 2 weeks ago

I arrived just after 1 pm but there was no available room so I went for a walk after leaving my bags at Reception. Directly opposite the Citadines is the Wilkie Edge Mall where there are some restaurants and cafes. If you turn right outside the Citadines entrance and cross the main road, you will see many shops and eating...

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Helpful?
Thank Wanyi T
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Wanyi T, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for taking time away from your busy schedule to share your recent stay experience at our serviced residence on Tripadvisor. We are indeed happy to know you had a great stay at our serviced residence and have found our location convenient. We sincerely thank you...

Yongin, South Korea
Reviewed 2 weeks ago

It is clean and the staff is friendly. It's a little bit short to stay away from the main street.However, if use taxi mainly, there was not much inconvenience.Also, you can have quiet and comfortable rest during the evening, not just around the entertainment area.

Review collected in partnership with this hotel
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Helpful?
Thank cho0070
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear cho0070, Greetings! The team at Citadines Mount Sophia Singapore is delighted you had a quiet and comfortable stay at our serviced residence and have found our apartments and premises clean. We sincerely thank you for your heartwarming compliment for our service as your kind mention truly inspires us to always provide a service standard that makes our residents feel...

Gosford, Australia
Reviewed 3 weeks ago

The hotel has a great location with walking distance to Dhoby Gaut or Little India MRT. My wife and daughter were put in this hotel at last minutes notice due to a sister hotel no longer operating (will be contacting the head office to lodge more complaint about how it was handled but will not affect this review) and while...

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Helpful?
Thank Billiam1982
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Billiam1982, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for taking time to review your stay at our serviced residence and for your candid feedback. All of us sincerely apologise for the initial disappointment caused to your family and you by the relocation of your stay to our residence. We sincerely hope our earlier explanation...

Reviewed 12 February 2017 via mobile

I stayed for work and it's only a 5 min walk to the Little India MRT station but another 5 once you are there to the platform. Room great size with lots of room, a proper home from home. No complaints re Breakfast (apart from it's not served at the weekend) it has good selection but not for those that...

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Helpful?
Thank Opalcallin
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Opalcallin, Greetings! The team at Citadines Mount Sophia Singapore is thrilled to learn you had a wholly enjoyable and comfortable stay at our serviced residence and we sincerely thank you for letting us know. All of us are heartened to learn you liked our spacious apartment and have been impressed with our cleaning standards. Kindly allow us to assure...

Singapore
Reviewed 12 February 2017

I had an excellent stay here. Staff was very helpful and courteous. I highly recommend this hotel for long stayers. Location is very good. Breakfast spread is limited but is definetely good enough. Overall excellent!

Review collected in partnership with this hotel
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Helpful?
Thank Satheesh S
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Satheesh S, Greetings! Thank you for taking time to share your recent stay experience at our serviced residence on Tripadvisor. Your family at Citadines Mount Sophia Singapore truly enjoyed being of service to your lovely wife and you, and we sincerely miss you as we have come to regard you as our family during your 1 month stay with...

Reviewed 11 February 2017 via mobile

We arrived exhausted after a long journey from the UK and couldn't check into our room yet - the reception staff took such good care of us, found us a quiet spot on some loungers and brought me a pillow and blanket for me to sleep whilst my daughter and husband explored + they got our room ready 3 hours...

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Helpful?
Thank Sabrina R
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Sabrina R, Greetings from your friendly team at Citadines Mount Sophia Singapore! We are delighted your family and you had a great stay at our serviced residence and that our service has impressed you. We do take pride in catering to our residents’ needs the best way we can and we are indeed heartened to learn to assist you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Stylish, modern and compatible with the fashionable lifestyle of the international traveller, Citadines Mount Sophia is ideal for those who want to have a unique blend of prime serviced residence. The apartments are designed with space to work and live comfortably while being close to the excitement of the city. Enjoy the proximity of shopping and business on Orchard Road, the central business district, the Singapore MRT train stations like Dhoby Ghaut and Little India are both close at hand for travel throughout the country. At Citadines Mount Sophia you can choose the apartment that suits your needs along with the services that suit your lifestyle and budget. Customize your stay and enjoy Singapore like never before. ... more   less 

Additional Information about Citadines Mount Sophia Singapore

Address: 8 Wilkie Road Wilkie Edge | #01-26 Wilkie Edge, Singapore 228095, Singapore
Region: Singapore > Singapore
Price Range: ₹ 8,778 - ₹ 14,149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citadines Mount Sophia Singapore 3.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Citadines Hotel Singapore
Citadines Mount Sophia Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Mount Sophia Singapore staff and other travellers.
2 questions
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Bangkok, Thailand
2 days ago

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Questions? Get answers from Citadines Mount Sophia Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take advantage of the rooms and get a Self Catering room.”
 of 5 bubbles CarlB928, 15 Mar 2017 | Read review
“take a floor connected to smoking area as this is the only airy place”
 of 5 bubbles shriramji2017, 29 Jan 2017 | Read review
“Get higher floor rooms with views”
 of 5 bubbles unmaad, 19 Sep 2016 | Read review
“They respond to requests on room repairs quite fast. (I had an experience where the light in the cabinet is not working and they responded at that instant) ”
 of 5 bubbles Aljolar, 14 Jun 2016 | Read review
“Studio rooms have a queen bed and a sofa bed. Go for higher floors and away from elevator.”
 of 5 bubbles Vicchuah, 1 Mar 2016 | Read review
5 of 5