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Crowne Plaza Changi Airport

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Crowne Plaza Changi Airport
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4,017 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Changi Airport
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Showing 3,503: English reviews
Sarasota
Reviewed 5 days ago NEWvia mobile

Very convenient located in Terminal 3 but also accessible from Terminal 2. Good floor layout. Nice rooms but noisy all night from a constant knocking. Concierge staff very helpful. Would stay again but would request different room

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Helpful?
1Thank Patrick J
Evesham, United Kingdom
Reviewed 5 days ago NEW

There's not a lot to say really - this is a very good hotel, let alone an airport hotel. The staff were all great, really friendly. The room was a really good size, clean and really comfortable. The breakfast was amazing, with lots of traditional 'Western' foods, and local too. With fruit and cereals too. It's easy to get to...

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Helpful?
1Thank DanFreeman
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear DanFreeman, Thank you for your five-star review of your stay at Crowne Plaza® Changi Airport. It's our pleasure to serve you and we are most delighted that you found everything seamless. It is truly rewarding to know that your stay with us was restful and enjoyable. Thank you for your kind words and it is truly encouraging for us...

Ultimo
Reviewed 6 days ago NEW

I was very disappointed in the room and its dirty condition. I arrived at 11pm and just wanted to sleep and pulled the sheets back to find poo on the sheets. The bed had obviously been remade in that condition leading only to what one would assume is that the sheets are not changed after each guest. I was moved...

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Helpful?
1Thank Lance E M
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Lance E M, Thank you so much for taking time to share your stay experience with us. We are deeply concerned about your experience and we are truly sorry for the discomfort and inconvenience caused due to the shortfalls in our service. These are below our usual standards and kindly allow us to assure you your valuable feedback will...

usa
Reviewed 6 days ago NEW

The airport offers day rooms for 6 hour stays; if you want to stay longer and do not want to go into the city, the Crowne Plaza is a convenient alternative. The rooms are small but adequate; this hotel is similar to many others from the same chain

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Helpful?
1Thank gsrs
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear gsrs, Thank you so much for taking time to leave us a review of your stay experience. My team and I are delighted that you found everything seamless and we will continue to work hard to present a great hotel our guests love. Thank you once again for your feedback. It's a great pleasure to have you with us....

Rochester, United Kingdom
Reviewed 6 days ago NEW

In short, fabulous! Staff were friendly and helpful, accommodation was excellent and on the second occasion I stayed here even managed to secure a smoking room, what a pleasant surprise. Highly recommended.

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Helpful?
1Thank Marc W
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Marc W, Thank you so much for the 5 star review of our hotel. We are really happy to know that you loved every part of your stay and would recommend us to other travellers. We take pride in providing our guests with seamless service and memorable stay experience. We are delighted to be of service to you and...

Sydney, Australia
Reviewed 6 days ago NEW

We chose to stay here due to early morning transit we had to make. Closely connected to T3 (about 5 mins walk from lobby) yet T2 is approx 15 mins walk (be aware the hotel says only 5 mins walk to T2 but this is not true). The room is spacious, bright, airy & beautiful. Shame that we stayed for...

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Helpful?
1Thank Lawrence C
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review

Dear Lawrence C, Thank you for choosing us as your choice of accommodation during your stopover in Singapore. We are delighted that you enjoyed the convenience of our hotel location and found our room spacious and beautiful. We strive to be your home away from home and we are glad that you were able to get quality rest during your...

San Diego, United States
Reviewed 1 week ago

Love this hotel being connected to the terminal for convenience. Great view of runway/tarmac if you can get it. Staff was pleasant but now forthcoming. Seemed like they were just getting the job done and not being as thoughtful as other hotels in the region. Rooms are very practical with plenty of space for luggage. Great space in the rooms...

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Helpful?
1Thank Ken P
SINCP, Manager at Crowne Plaza Changi Airport, responded to this review

Dear Ken P, Thank you so much for sharing your experience with us. We are happy to know you love the convenience of our location and enjoyed planespotting in your runway view room. It is also nice to know that you found our room quiet, spacious, comfortable and ideal for a good night's sleep. We value your feedback on our...

Howey in the Hills, Florida
Reviewed 1 week ago

Arrived very early am into Singapore changai airport. The hotel let me check-in at 6am😊 Room was dirty and bedding stained😩 Hotel gave me 20% discount and comp breakfast. The other reviews I read were so Good of this place. Room was re cleaned at lunch time. $300.00 for one night. Not happy.

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Helpful?
Thank Mark B
SINCP, Manager at Crowne Plaza Changi Airport, responded to this review

Dear Mark B, Thank you for sharing your feedback with us. We are truly sorry for our Housekeeping service lapse which admittedly is below our usual standards. Please be assured that we have shared your valuable feedback with our Housekeeping team to address this and seek improvements in the areas we lack. We sincerely apologise for the lacklustre experience and...

London, United Kingdom
Reviewed 1 week ago

For transit travellers, a good sleep is most important, and this crowne plaza offers just that. Well, to some extent, as I'll explain. First off, it is not exactly a transit hotel, as you would have to exit immigration to get to it, but it's close enough, located just a few minutes walk within terminal 3 (and a few more...

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Helpful?
Thank cachecacher
SINCP, Manager at Crowne Plaza Changi Airport, responded to this review

Dear cachecacher, Thank you so much for your review of our hotel. We are pleased to know that you liked the convenience of our location and found our room clean and comfortable. We are sorry that your sleep was disrupted by the sounds of the landing planes and we apologise for the inconvenience along the open-air walkways caused by the...

Jeddah, Saudi Arabia
Reviewed 1 week ago

Friendly people, very quit rooms, best swimming pool and views, you can see the runway from your room, best cafe available in this hotel, would recommend to anyone travelling or transiting Singapore, attached to terminal 3

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Helpful?
Thank I1456CMamira
SINCP, Manager at Crowne Plaza Changi Airport, responded to this review

Dear I1456CMamira, Thank you so much for the excellent review of our hotel. We are happy that you loved your stay with us and have named us the Best Hotel in Changi Airport. We are committed to providing our guests with a great experience and we are encouraged by your feedback and are delighted to know that we exceeded your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Named the World's Best Airport Hotel by Skytrax in 2015 and 2016, the Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We're 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. A top airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 

Additional Information about Crowne Plaza Changi Airport

Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Region: Singapore > Singapore
Price Range: ₹ 10,552 - ₹ 21,708 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#17 Spa Hotel in Singapore
#33 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Changi Airport staff and other travellers.
54 questions
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Questions? Get answers from Crowne Plaza Changi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to avoid”
 of 5 bubbles lanceem, 15 Feb 2017 | Read review
“If you are a smoker ask for one of their smoking rooms”
 of 5 bubbles 407marcw, 15 Feb 2017 | Read review
“very quit rooms”
 of 5 bubbles I1456CMamira, 13 Feb 2017 | Read review
“Splurge on the Pool Level ~”
 of 5 bubbles flyaarmy, 12 Feb 2017 | Read review
“Next to pool.”
 of 5 bubbles brnrd_h, 9 Feb 2017 | Read review
5 of 5