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Sofitel Singapore Sentosa Resort & Spa

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Sofitel Singapore Sentosa Resort & Spa
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1,404 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Singapore Sentosa Resort & Spa
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Showing 1,223: English reviews
Singapore, Singapore
Reviewed 15 June 2016

This was my first time staying at Sofitel Sentosa. Very upset that my stay was a terribly bad one. I was staying at the Villa Du Jardin. It was raining heavily when we arrived. So my husband stopped our car at the shelter, dropped our luggages at the front lobby and hoping someone would assist us. There were 3 staff...

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Helpful?
4Thank Chewyy2016
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us. We appreciate it. Firstly we would like to apologise for the inconvenience caused and the service lapse. I took all your comments and shared it the departments concerned. Rest assured that we will follow-up and will put in place preventive measures to avoid these unnecessary incidents not to happened again. With...

Sydney, Australia
Reviewed 14 June 2016

We stayed in one of the suites and would rate as one of the best rooms I have ever stayed in. The rain head showers are simply to die for. The attention to detail shown by the staff from the cleaners to the upper echelons of management are a credit to the brand of this hotel. The amenities such as...

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Helpful?
Thank amusico
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing with us your wonderful experience with us. We truly appreciate it. I am delighted you love every detail of the Hotel and will definitely convey your compliments to Chef Simone. I am sure he will be very grateful. Once again thank you and look forward to see you here again soon. With very best regards,...

Singapore, Singapore
Reviewed 14 June 2016

this hotel has been our home away home for as long as i can remember ... notwithstanding it's many imperfections , i don't see us choosing any other hotel (at this price range) for our family quarterly / semi-annual staycations , ever ! ====== p.s. if i am to be unbiased and honest , i must however advise my fellow...

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Helpful?
Thank BullishBear
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us and we truly appreciate it. We also like to thank you again specifically for choosing us as your home away from home. I am thoroughly humbled yet delighted to know. With that being said, we look forward as always (for all our guests) to welcome you again soon. With very best...

Reviewed 13 June 2016 via mobile

I would rate it as the best hotel in sentosa. Very good staff , excellent Conceirge service. Rooms are great and breakfast is superb for a leisure traveller. I would like to make special mention of their Italian restaurant where manager waiters and chef really took great care of us. Being vegetarian it's difficult to get great food there but...

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Helpful?
Thank Amitmodi4
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for your generous comments and sharing it with us in TripAdvisor. It really validates that we have done it good and done it right. As always we will do all the way for our guests and I am glad you enjoy every minute of it. All I can say is, see you soon! With very best regards,...

Singapore, Singapore
Reviewed 13 June 2016 via mobile

Had a great brunch buffet on the Sunday and Im very happy with the service and food!the quality of food was great!staffs were attentive. The resort rooms were cozy and comfy,make you feel relaxed. The overall surroundings was great. It had made my visit awesome!will come again.

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Helpful?
Thank Sabrina L
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for your comments and we are very pleased that you enjoy our Sunday brunch and stay with us. We cannot wait to welcome you again soon. With very best regards, Frederik Deman General Manager

Sydney, Australia
Reviewed 13 June 2016

Luxurious showers, friendly and helpful staff. The rooms are very clean and spacious. They also provided free shuttle to Vivo City which takes you everywhere in Singapore via the MRT. A bit pricey but definitely worth it.

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Helpful?
Thank Gilbert P
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your experience with us and looking forward to welcome you back here again soon. We will all be waiting.... With very best regards, Frederik Deman General Manager

Reviewed 12 June 2016 via mobile

One of the vest hotel in Sentosa. Good relaxing ambience, clear large room, huge swimming pool, 5mins walk to tanJong beach, Spa and Villa de Enfants(Children's play area). After all great service. There's alot of Peacocks in the Hotel. I will surely return if I will need another Staycation.

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Helpful?
Thank Mavis T
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for your feedback on us. We truly appreciate it and excited to welcome you back for your next staycation with us. See you soon! With very best regards, Frederik Deman General Manager

San Francisco, California
Reviewed 10 June 2016

Had an AMAZING visit here! The resort was gorgeous with well appointed accommodations, gracefully decorated property and my favorite part, the beautiful & relaxing pool, which I enjoyed every day without fail! My other favorite feature was the world class staff at "LeBar"! The afternoon tea service at LeBar was very charming (and recommended) but the LeBar afternoon/evening staff with...

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Helpful?
Thank ZhaoZilong
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us. What a delightful and generous headline. We are indeed grateful. I will definitely convey your compliments to the LeBar team and look forward to see you again. With very best regards, Frederik Deman General Manager

Seoul, South Korea
Reviewed 9 June 2016

Review collected in partnership with Accorhotels.com
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Thank joonwon
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

harpenden
Reviewed 9 June 2016

Stayed here for one night in December last.Beautiful experience.Wonderful Hotel.Lovely Gardens.Excellently trained staff.Nothing troubled them. Fine food.We arrived early from a cruise and were allowed to book in early and immediately.We had a late flight home next day and we were given a "fresh up" room early evening with no extra charge.Tremendous value.This allowed us to get such much from...

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Helpful?
Thank ditchburn2014
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us. It is a pleasure to host you and looking forward for more. See you soon! With very best regards, Frederik Deman General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sofitel Singapore Sentosa Resort & Spa is the newest French luxury 5-star resort hotel on Singapore's favourite island. Situated at the top of a cliff rising above Tanjong Beach, it is a haven of tranquility and relaxation blessed with stunning views of sunsets over the horizon. Greeting guests upon arrival in the lobby is a dazzling bespoke lighting installation inspired by the Milky Way hanging from the lofty ceiling. The entire property is cosseted in lush tropical greenery and overlooks the South China Sea. The 215-room hotel includes luxury rooms, suites and villas, and offers an array of delectable cuisines from around the world at its various F&B establishments. Facilities include indoor and outdoor event spaces, a state-of-the-art gym, children's playroom, complimentary internet access and shuttle services. Completing the experience for guests is a spacious swimming pool deck and the world's largest Sofitel Signature So SPA. ... more   less 

Additional Information about Sofitel Singapore Sentosa Resort & Spa

Address: 2 Bukit Manis Road, Sentosa Island 099891, Singapore (Formerly The Singapore Resort & Spa Sentosa, Managed by Accor)
Region: Singapore > Sentosa Island
Price Range: ₹ 13,927 - ₹ 32,841 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Singapore Sentosa Resort & Spa 5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Sentosa Resort And Spa
The Sentosa Hotel Sentosa Island
The Sentosa Island Hotel
The Hotel Sentosa Island
Hotel Style:
#1 On the Beach Hotel in Sentosa Island
#1 Spa Hotel in Sentosa Island
#1 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Singapore Sentosa Resort & Spa staff and other travellers.
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Questions? Get answers from Sofitel Singapore Sentosa Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pre-pay for breakfast at Kwee Zeen.”
380grahamj, 13 Apr 2017 | Read review
“It is worth upgrading to a Junior Suite”
Kotuku123, 13 Apr 2017 | Read review
“Request roll-away beds, not the sofa bed, for a Prestige Family Suite”
TheTateFamily, 9 Apr 2017 | Read review
“Get a room that faces garden view from PEACE WING or TRANQUILITY WING”
JLIM123, 20 Mar 2017 | Read review
“We had a suite in the Tranquility wing which was very convenient.”
180susant, 12 Mar 2017 | Read review
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