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2 Bukit Manis Road, Sentosa Island 099891 Singapore
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Sofitel
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (5274)
Room & Suite (876)
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What is Travellers’ Choice Best of the Best?
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About

#4 of 17 hotels in Sentosa Island
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Sofitel Singapore Sentosa Resort & Spa is the newest French luxury 5-star resort hotel on Singapore's favourite island. Situated at the top of a cliff rising above Tanjong Beach, it is a haven of tranquility and relaxation blessed with stunning views of sunsets over the horizon. Greeting guests upon arrival in the lobby is a dazzling bespoke lighting installation inspired by the Milky Way hanging from the lofty ceiling. The entire property is cosseted in lush tropical greenery and overlooks the South China Sea. The 215-room hotel includes luxury rooms, suites and villas, and offers an array of delectable cuisines from around the world at its various F&B establishments. Facilities include indoor and outdoor event spaces, a state-of-the-art gym, children's playroom, complimentary internet access and shuttle services. Completing the experience for guests is a spacious swimming pool deck and the world's largest Sofitel Signature Sofitel SPA.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Valet parking
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Private pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Patio
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
English, Chinese, Malay, Tamil
Hotel links
Special Offer:Infinite Family Experiences

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
12Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
5187Reviews78Q+A100Room tips
Traveller rating
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Most Recent
Ignace Van Meenen wrote a review Yesterday
26 contributions3 helpful votes
+1
The Sofitel Team has again exceeded our expectations and has made us happy campers for the last 2 weeks. The service mentality, their friendliness and willingness to go „the last mile“ always make us come back. And you will find this service and commitment mentality in many details. We have reason to thank many of the Sofitel team, and as pars pro toto here we mention a few: Marcus, „our“ pool manager, always attentive, always caring and a heart for children, is a steal, Joshi as well. Rhamman, Steven, Jerry & Jack, the concierge team, do everything they can to organise your logistics, always manage to get a booking somewhere (especially Jack…). Fish is the friendly organiser of the Kweezeen in the morning and has here eyes everywhere. Kim Huat makes the best omelettes since many many years. You see the focus in his eyes and his service mentality I truely like (as I do my spicy omelettes…!). Emma has the Cliff bar under control while ensuring to seat everyone where you like. Many of the faces become familiar over the years, and is telling that you see them again and again. A great team is a team that stays and builds the backbone of the Hotel. And this is the case here. See you all again next year…! And thank you …!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chia Kok Koon wrote a review Aug 2022
Singapore, Singapore90 contributions28 helpful votes
+1
Hotel's Favourite
My wife and I just back from 5 days staycation. We wish to share our Appreciation to Sofitel Sentosa Team!!! Celebrated my 55th Birthday from 26-29 Aug. Although we had been visited Sofitel 30 years+. But this is the first time we met the new Management Team. And we were so happy to see familiar faces like Mr Giovanni, Justin, Anne, Sheryln, Fabian, Alson, Emma..etc :) Every day was exciting, the new Team maintained the excellent services and always gave me surprises. Marcus created my Birthday video was Touching, Edill mixing cocktail always Great, Alson prepared the Birthday cake was Nice. Mani, Sherlyn, Fabian, Justin, Anne always taking good care of us daily! Also i won’t forget the Concierge team Rahman, Romano, Hafiz, Steven must give them a ‘Thumbs up’! Again, it always feel like 'Home' to stay here because of meeting ‘Professional Services Peoples’! At Sofitel, we admire the beautiful and relax environment. Unforgettable craving The Cliff and Kwee Zeen food and wine. Relaxing in front of the swimming pool is wonderful. Enjoying The Cliff ambience and looking at the sunset was extremely beautiful! Sincerely, you guys are having the Best Managers and Team. How can we don't support this resort!!! We also wish to give our 'Big' thanks to more Services Peoples (sorry might missed some names) Hopefully we are able to back soon…Will miss you guys :) Mr/Mrs Chia FO: Charisma, Clara Gro: Anne, Jessica, Sue The Cliff: Chef Peter, Emma, Nataliya, Glenn, Angela, Yohan, Sagar, Dhruv, Joshi, KweeZeen: JiaHui, Aini, Charmaine Lebar: Mildra Housekeeping: Jamal, Li Ming, Roger
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cavaliere Giovanni Viterale, General Manager at Sofitel Singapore Sentosa Resort & Spa
Responded 15 Sep 2022
Bonjour Mr and Mrs Chia, Tropical Greetings from Sofitel Singapore Sentosa Resort & Spa! It was amazing to meet you once again. Thank you so much for your much-appreciated rating during your recent visit to Sofitel Sentosa, and for highlighting the ambience, food quality and service. Your gracious feedback has been shared with our entire team. They are certainly delighted to have been given the opportunity to create everlasting memories that you can cherish. We look forward to welcoming you back in the near future to create more Magnifique memories! Sincerely, Cavaliere Giovanni Viterale Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TPS1125 wrote a review Yesterday
Singapore, Singapore9 contributions3 helpful votes
Dear Sofitel I would like to ask for an explanation of why my room was not ready by 3pm on the check in date? We reached at 4 plus and wanting to check in and rest, but was told our room was not ready?! We even upgraded our room to a junior suite and this is the kind of service rendered to us? The service of the staff at the check in counter was friendly and nice to offer us free drinks for the delay though, but we just wanted to rest and shower after a long day at work earlier . Secondly, I already emailed you guys about my partner’s birthday and you guys told me there will be a complimentary cake given, when we reach the room, there was no cake at all?! I have to call the concierge and each call took at least 30 seconds before someone answer? I stayed at other hotels in Singapore and it always took like only less than 5 seconds for someone to pick up the calls, this is disappointing. Then, we have to call 3 times before the cake appeared in our room at 9.30pm?! Is this a joke? Then when we go the restaurant Kwee Zeen wanting to have our dinner there, we asked whether is there ala carte dinner serve instead of buffet, the waitress told us no ala carte dinner, so we skip it. Then i checked online and realized they do serve ala carte dinner too? Hello? What is this service standard? So the next day, I requested for a late check out, I called TWO times to check for the status of the late check out, they only get back to me after 1 hour at 11am, and I appreciate that you guys acceded my late check our request to be at 1.30pm, thank you! But horror of all horror? One of your hotel staff came straight in to our room without knocking on our door at 11am plus with a fruits basket and macarons, we were sleeping and got a shock to have someone coming in?!?! He told us it’s a arrangement from your management by the name of Govianni? We thought it’s a sweet gesture from you guys to end off our staycation or as a belated birthday surprise, then when we were packing up and preparing to leave, we saw the card that were delivered together, it’s for the next check in guest?! It’s for mr and Mrs wong?! Why would you guys come in to disturb us during our stay to place the gifts for your next guest when we are not even check out yet?!?!?!Is it to remind us to check out at 11am even though my check out time was supposed to be at 1.30pm?! I booked a suite at a 5 stars Sofitel Luxury Sentosa and not just a normal hotel room at some 2 or 3 stars hotel!! And oohhh, no one greeted us at the lobby or offered to take our luggages to our room too unlike some hotels that we have visited when the bellboy would greet us and offer to take our things to our room. I am not being a self entitled guest here but I guess it’s basic standard to offer to take our things to our room. The only pple who greeted us are your staff who was trimming the trees. The service and hospitality of your concierge staff at night was really sub standard with no smile on their faces, I have much much better stay experience in other hotels like Sofitel city Centre and Capitol kempinski and Hilton! The only saving grace was the super friendly and helpful staff by the name of Marcus at the Cliff restaurant and the whole service crew there!they were so friendly and so welcoming!!if only your staff at the counter and lobby was as nice and helpful as them! Totally totally utterly disappointed with this birthday staycation at Sofitel sentosa and I did not expect such an experience and service standard with a luxury hotel. It did not turn out well as I expected and what a bummer for my partner’s birthday! Please do not reply me with a standard template for the bad service rendered and i would want an explanation for the late check in time, the missing cake and your staff walking straight into our room to place the gifts for your next guest when we are not even check out!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bryan L wrote a review 26 Nov
1 contribution
Visited Sofitel with my fiancé to get away from the hustle of the city. Extremely pleased with the pool team hospitality comprising Joshi, Marcus and Eidil for their attentive service while my fiancé and myself lounged at the pool. Food and drink at the pool was immaculate. Keep up the good work!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cavaliere Giovanni Viterale, General Manager at Sofitel Singapore Sentosa Resort & Spa
Responded yesterday
Bonjour BryanL1216, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa. We always strive for a positive lasting impression for each and every guest and it is indeed heartwarming to hear of your pleasant experience. We have shared your feedback to Joshi, Marcus and Eidil. Our dedicated ambassadors look forward to seeing you again in the near future for another amazing experience. Sincerely, Cavaliere Giovanni Viterale Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LT wrote a review 25 Nov
1 contribution
Was here over the weekend for a friend’s wedding lunch. The ballroom is beautiful and the food is tasty. The service staff are friendly too! Special thanks to Manjit for making sure everything runs smoothly!
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cavaliere Giovanni Viterale, General Manager at Sofitel Singapore Sentosa Resort & Spa
Responded yesterday
Bonjour LeeTing1405, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa. Thank you for taking the time to leave us with this fantastic review. We will convey your appreciation to our ambassadors, especially Manjit and thank you once again for the kind words of encouragement. Our ambassadors look forward to having you again soon. Sincerely, Cavaliere Giovanni Viterale Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Taylor wrote a review 25 Nov
2 contributions
Amazing :) nataliya gave me fantastic reccomendations. Both the pork pluma and the lamb chops were really good and definitely worth getting! Will come back in the near future for them again! Cheers and thank you for the great service!
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cavaliere Giovanni Viterale, General Manager at Sofitel Singapore Sentosa Resort & Spa
Responded yesterday
Bonjour Taylor123swift, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa. Thank you for taking the time to leave us with this fantastic review. We will convey your appreciation to our ambassadors and thank you once again for the kind words of encouragement. Our ambassadors look forward to having you again soon. Sincerely, Cavaliere Giovanni Viterale Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nita_f404 wrote a review 23 Nov
6 contributions2 helpful votes
My husband and I really enjoyed our vacation at the Sofitel Santosa. Joshi and Marcus who assisted us at the poolside bar and dining were great and made our trip even better! I would recommend to any couple or family going to visit Singapore.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cavaliere Giovanni Viterale, General Manager at Sofitel Singapore Sentosa Resort & Spa
Responded yesterday
Bonjour Nita_f404, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa. Thank you for taking the time to leave us with this fantastic review. We will convey your appreciation to our ambassadors, especially Joshi and Marcus. Thank you once again for the kind words of encouragement. Our ambassadors look forward to having you again soon. Sincerely, Cavaliere Giovanni Viterale Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen Lew wrote a review 23 Nov
Singapore, Singapore3 contributions1 helpful vote
+1
Our almost weeklong stay at the Sofitel was wonderful. As an example of the excellent service we received, we would like to single out Anne, who helped us with the check-in process. Her efforts to make everyone feel at home at the Sofitel were greatly appreciated. We had a wonderful morning since Justin made sure we were all doing okay while we ate breakfast. At check-out, Wywy and Ezzy were xtremely helpful and friendly, Wywy even showed us back to our room after answering our questions concerning the bill. When my wife sustained a small cut on her ankle, the attentive Emma from the Cliff restaurant not only provided her with a band-aid but also assisted us in getting a last-minute Spa appointment at So Spa. Thank you! And + Shalini, Julie and Rodel at So Spa were incredible too. We stayed three nights at the suite and had four nights in the luxury room. The only inconsistency we experienced was the small water pressure in the shower of the luxury room, the only improvement needed. Above all, we had a terrific time staying over at Sofitel, and we will be back for our next staycation in February. Excellent teamwork, Sofitel.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Do check out the pizzas at the Cliff !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cavaliere Giovanni Viterale, General Manager at Sofitel Singapore Sentosa Resort & Spa
Responded yesterday
Bonjour Stephen L, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa. We always strive for a positive lasting impression for each and every guest and it is indeed heartwarming to hear of your pleasant experience. We have shared your feedback to the staffs as well. Our dedicated ambassadors look forward to seeing you again in the near future for another amazing experience. Sincerely, Cavaliere Giovanni Viterale Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
natty243 wrote a review 20 Nov
Singapore, Singapore21 contributions2 helpful votes
+1
Family vacation for 4N in a pleasant well-appointed room. Clean and efficient housekeeping services provided. Welcome drink was given to only 2 adults despite being written on card 2A2C. Lots of activities around the location snd the pool was a major draw for the children. Front desk duty manager , Justin made the check-in fuss-free and pleasant thumbs up for overall stay.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cavaliere Giovanni Viterale, General Manager at Sofitel Singapore Sentosa Resort & Spa
Responded 1 week ago
Bonjour Natty243, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa. We always strive for a positive lasting impression for each and every guest and it is indeed heartwarming to hear of your pleasant experience. We have shared your feedback to the team as well and will make improvements in our processes. Our dedicated ambassadors look forward to seeing you again in the near future for another amazing experience. Sincerely, Cavaliere Giovanni Viterale Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MFEO wrote a review 20 Nov
singapore3 contributions1 helpful vote
Outstanding service, warm welcome by Mr Justin Phua, Ms Anne & Ms Ezzah Thank you so much for the assistance for the efficient points accrual and outstanding service Mr Justin you did it in less than 3 minutes where I have waited for nearly 2 weeks for the non stay points accrual. Thank you
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cavaliere Giovanni Viterale, General Manager at Sofitel Singapore Sentosa Resort & Spa
Responded 1 week ago
Bonjour QTT68, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa. Thank you for taking the time to leave us with this fantastic review. We will convey your appreciation to our ambassadors, especially Justin, Anne and Ezzah. Thank you once again for the kind words of encouragement. Our ambassadors look forward to having you again soon. Sincerely, Cavaliere Giovanni Viterale Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$322 - $435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sentosa hotel sentosa island, the sentosa resort and spa, the sentosa island hotel, the hotel sentosa island
FORMERLY KNOWN AS
The Singapore Resort & Spa Sentosa, Managed by Accor
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
215
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SOFITEL SINGAPORE SENTOSA RESORT & SPA (Sentosa Island) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Sofitel Singapore Sentosa Resort & Spa
Which popular attractions are close to Sofitel Singapore Sentosa Resort & Spa?
Nearby attractions include Fort Siloso (0.3 km).
What are some of the property amenities at Sofitel Singapore Sentosa Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Singapore Sentosa Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Singapore Sentosa Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Singapore Sentosa Resort & Spa?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Sofitel Singapore Sentosa Resort & Spa?
Conveniently located restaurants include The Garden, LeBar, and Kwee Zeen.
Are there opportunities to exercise at Sofitel Singapore Sentosa Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sofitel Singapore Sentosa Resort & Spa have an airport shuttle?
Yes, Sofitel Singapore Sentosa Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sofitel Singapore Sentosa Resort & Spa have airport transportation?
Yes, Sofitel Singapore Sentosa Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Singapore Sentosa Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.