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Resorts World Sentosa - Hard Rock Hotel Singapore

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Resorts World Sentosa - Hard Rock Hotel Singapore
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1,835 Reviews from our TripAdvisor Community

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Showing 1,587: English reviews
Reviewed yesterday NEWvia mobile

Nice room, with big bed, and big bath room, also very clean. I'm going with my familly to enjoy universall studio at hollowen event. very near with the atraction, and arround hotel you can find very much restaurant.

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Helpful?
Thank NewmoonS100
Reviewed 2 days ago NEWvia mobile

4 night fantastic stay. Spacious room, neat and clean. Staff were helpful and always there to help anytime you approach them. We have booked from them for the "sea aquarium" and found out that it was cheaper 3 Singapore dollars compared to booth.

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Helpful?
Thank Jenny H
Perth
Reviewed 3 days ago NEW

4 nights at Hard Rock, we informed when booking we would not get in till 12pm that night but as it happens we were delayed and arrived at 5am 5 hours later. Our room not ready took 45mins to check in not happy. We were given another room and told to move out later that day, room still not ready...

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Helpful?
Thank Debbie C
Reviewed 3 days ago NEW

This hotel is great for family vacation. Upon checking in, we were offered free wifi as we had booked online with resort world directly. We were also given free passes to take the monorail between Sentosa and Vivo. Service staff is friendly right at the point when they received us at the entrance. Of course,we would be happier if they...

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Helpful?
Thank Tan T
Singapore, Singapore
Reviewed 4 days ago NEW

On 7 Dec 2016, my sons were playing their little copter toy and one of the copters got stuck somewhere in the ceiling. We approached Mr. Jega for assistance but he was very busy then. After a short wait, when he finally find some time, he immediately went to hep my sons retrieve the toy from it's stuck position. The...

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Thank i018841
Reviewed 4 days ago NEWvia mobile

Stayed here with my family. Wasn't happy, the service is bad, had to line up just to check in, staff aren't friendly at all, difficult to find taxi, room is bad, tv remote was broken, the key sensors at the door doesn't work, wifi is not free, kids playground also not free, breakfast was bad and not much options, etc....

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Thank Malvin L
Albion Park, New South Wales, Australia
Reviewed 6 days ago NEWvia mobile

My 19yo niece and I stayed here for 2 nights to be close to all of the fun that Sentosa has to offer and we weren't disappointed. Great staff, attentiveness to the room and located amongst all the fun of the island. The only irritant was the lack of sun lounges beside the pool - nowhere near as many as...

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Helpful?
Thank Suziree
Greater London, United Kingdom
Reviewed 1 week ago NEW

Stayed here with mum and dad during our short visit to Sentosa, the amount of time wasting on the reception just to check in is absolutely frustrating, i like the room and the swimming pool, if the front desk service can improve yes i will definitely return again in future

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Thank ott e
Reviewed 1 week ago NEWvia mobile

I booked a staycation on 26th October 2016 for my wife's birthday celebration. We went there with quite a high expectation but end day, the service was very moderate. Definitely not worth the money spent. Hotel staffs were just fulfilling their own job scope, forgetting that it will be good to go extra mile for their guests. It was quite...

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Thank Shanelee86
Singapore
Reviewed 1 week ago via mobile

We were pleasantly delighted when we were upgraded to a beautiful room with sweeping views of the swimming pool. It is located on the top floor with expansive ceiling too. And that's not all. The hotel provided complimentary cake and fruit basket too to celebrate. Thank you so much for this fantastic staycation.

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Helpful?
Thank Bellona08
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Bellona08 Thank you for sharing the amazing experience you and your better half had at Hard Rock Hotel during your stay with us. At the Hard Rock Hotel, we endeavor to deliver the Rock Star experience to our guest and we seek to do our utmost to “Create An Authentic Experience That Rock” for each of our guest. Your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. All at the doorstep of Universal Studios Singapore®, and S.E.A. Aquarium™, as well as Asia's flagship of the world-renowned ESPA. ... more   less 

Additional Information about Resorts World Sentosa - Hard Rock Hotel Singapore

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Region: Singapore > Sentosa Island
Price Range: ₹ 13,721 - ₹ 42,252 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Hard Rock Hotel Singapore 5*
Number of rooms: 364
Reservation Options:
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Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island
Hotel Style:
#7 Spa Hotel in Sentosa Island
#8 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Resorts World Sentosa - Hard Rock Hotel Singapore staff and other travellers.
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Questions? Get answers from Resorts World Sentosa - Hard Rock Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont book best advise”
 of 5 bubbles debbiecC5079OM, 8 Dec 2016 | Read review
“Rooms are large and comfortable. Concierge staff are super friendly and supportive. Just need to ask and they always help!”
 of 5 bubbles i018841, 7 Dec 2016 | Read review
“6th floor room view is spectacular”
 of 5 bubbles 366jacl, 29 Nov 2016 | Read review
“Don't come with too high hopes...no point paying extra for a deluxe pool view room”
 of 5 bubbles bastianf2013, 23 Nov 2016 | Read review
“Choose the rooms on the pool side”
 of 5 bubbles fdonea, 16 Nov 2016 | Read review
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