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Resorts World Sentosa - Hard Rock Hotel Singapore

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Resorts World Sentosa - Hard Rock Hotel Singapore
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1,826 Reviews from our TripAdvisor Community

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Showing 1,578: English reviews
Singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

We were pleasantly delighted when we were upgraded to a beautiful room with sweeping views of the swimming pool. It is located on the top floor with expansive ceiling too. And that's not all. The hotel provided complimentary cake and fruit basket too to celebrate. Thank you so much for this fantastic staycation.

Helpful?
Thank Bellona08
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

Stayed here for a family staycation. Check in is smooth. Front desk Shah was very helpful with all my query regarding bed type, wifi and etc. Our deluxe room is pool facing. Not all room have walk out balcony. Swimming pool is perfect for kids. Partial area have sands to play with, jacuzzi and pool bars. I find that the... More 

Helpful?
Thank DinRevenge78
Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
Reviewed 4 days ago NEW via mobile

List of things which happened Staying for the night in Hard Rock Room 556 today 1 Dec 2016 1) Checked in at 330pm but had to wait again for room to be ready (????) initial time to check in was at 2pm 2) room was NOT in good condition - water dripping on the wall!!! See pic. 3) 2 used... More 

Helpful?
Thank falskfelle
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear falskfelle Thank you very much for taking the time to share your review on your recent stay with Hard Rock Hotel at Resorts World Sentosa. I have sent you a private message and would like to discuss your unpleasant experience with us and at the same time address these issues with the sections and individuals concerned. We will continue... More 

Travellers are raving about these Sentosa Island hotels

Chandler, Arizona
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

Traveled for my boy's birthday, there is complimentary birthday cake and bowl of fruits upon check in. Room is spacious with spectacular view. Room design is minimal but classy. Shower and toilet are separated, which is a plus for family travel together. Pool area is great, but it can be crowded in the weekend. One thing which disappoint us is... More 

Helpful?
Thank Jac L
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Jac L It gives us genuine pleasure knowing that you have enjoyed your overall stay with Hard Rock Hotel at Resorts World Sentosa and we truly appreciate your generous review. It is our ultimate aim to amplify your message to the world who appreciates our facilities and service levels. We will absolutely share your comments with our team and... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Great hotel with good concierge service. Room is decent and modern looking. I was given a low floor above the hotel driveway, so not much view. One minus point is having some ants here and there inside the room. It didn't bother me very much actually. Hotel's pool was great. It have different pool types (ie. children's pool, river shaped... More 

Helpful?
Thank Goh T
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Goh T Thank you so much for sharing your praiseworthy review. I am delighted to hear that we have provided you a comfortable accommodation with value added service by our team members from the Concierge. We have shared your kind comments with our staff and all of us look forward to welcoming you back soon to Hard Rock Hotel... More 

Edinburgh, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Good sized room, great pool and excellent location near to the Sentosa facilities. The hotel was undergoing some work when we were there so the restaurant was relocated out of the way. Amazing service from the Concierge guys, especially 'Mr Jegia' who was great with our daughter and very helpful! I felt the hotel was lacking the usual 'Hard Rock'... More 

Helpful?
Thank MD0n0van
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear MD0n0van It gives us genuine pleasure knowing that you have enjoyed your overall stay with Hard Rock Hotel at Resorts World Sentosa and we truly appreciate your generous review. We are strategically located for guests to enjoy all our attractions ranging from the famous Universal Studios Singapore, Sea Aquarium, Adventure cove and many more.. We are thrilled to hear... More 

singapore
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago via mobile

There's a pull out bed in one of the two super single beds which is a nice surprise. Free breakfast for kid makes the experience nice for us. There's a gym and kids play room in front of the pool entrance.

Helpful?
Thank thhwins
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear thhwins Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. I am delighted to hear that we have provided you a comfortable accommodation. We have shared your kind comments with our staff and all of us look forward to welcoming you back soon to Hard Rock Hotel Singapore for an authentic... More 

Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
Reviewed 1 week ago

Awesome stay in HRC Sentosa. My boys enjoyed the pools so very much. We did not try the breakfast so can't comment on food. Wifi are not included for a 5 star stay HRC Sentosa. Cool and engaging staffs. Check in needs improvement

Helpful?
Thank surinnah
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear surinnah Thank you very much for taking the time to share your passionate review on your recent stay with Hard Rock Hotel at Resorts World Sentosa. We are thrilled to hear you enjoyed the accommodations, our incredible pool, and what we like to call the "Hard Rock Vibe". We have shared your kind comments with our staff and all... More 

Gold Coast, Queensland, Australia
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 1 week ago

When one hears World Resort and sees the amazing facilities that Sentosa Island has then one would expect more from this hotel. The reception staff were friendly and on the whole the general areas all looked well maintained. The dated parts were in the rooms themselves. I expect that something like the Hard Rock would have state of the art... More 

Helpful?
Thank Bastian F
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Bastian F Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. I note your comment regarding our pest control as we aim to alleviate disturbance to our inhouse guests. As for the in room entertainment, we are in the midst of a negotiation with our service provider both on the IPTV... More 

Hertfordshire
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

Rude and aggressive check in staff. Slow wifi at £20 per day with no free lobby access. Noisy and intrusive renovations work around pool. Dirty and stained bedding and a duty manager who could not be less interested. Came from Hotel Micheal, wish we'd stayed there.

Helpful?
1 Thank Mark8768
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Mark8768 Thank you very much for taking the time to share your review on your recent stay with Hard Rock Hotel at Resorts World Sentosa. I have sent you a private message and would like to obtain more details about your stay in order to address these issues with the sections and individuals concerned. We will continue to share... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. All at the doorstep of Universal Studios Singapore®, and S.E.A. Aquarium™, as well as Asia's flagship of the world-renowned ESPA. ... more   less 

Additional Information about Resorts World Sentosa - Hard Rock Hotel Singapore

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Region: Singapore > Sentosa Island
Price Range: ₹ 13,843 - ₹ 46,509 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Hard Rock Hotel Singapore 5*
Number of rooms: 364
Reservation Options:
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Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island
Hotel Style:
#7 Spa Hotel in Sentosa Island
#8 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Resorts World Sentosa - Hard Rock Hotel Singapore staff and other travellers.
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Questions? Get answers from Resorts World Sentosa - Hard Rock Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor room view is spectacular”
 of 5 bubbles 366jacl, 29 Nov 2016 | Read review
“Don't come with too high hopes...no point paying extra for a deluxe pool view room”
 of 5 bubbles bastianf2013, 23 Nov 2016 | Read review
“Choose the rooms on the pool side”
 of 5 bubbles fdonea, 16 Nov 2016 | Read review
“Ask for pool view”
 of 5 bubbles avrilltann, 13 Nov 2016 | Read review
“Some rooms have a balcony, but certainly not all of them. If you like sitting outside, ask for this at time of booking.”
 of 5 bubbles DunjaG_12, 9 Nov 2016 | Read review
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