So nice hotel nice Ambience very supportive staff especially Robin and Akhilesh help me a lot in every situation Best Amenities Great Experience must visit in this hotel have A great Stay...👍👍Nice place to visit and stay with family friends
Hotel stay was good. Location was perfect also. Staff are good and very friendly! Room was big! Only complain was there was molds on the shower enclosure and i cant seem to understand why as early as 7:15 there were drum beats and beats from the outside but over all still good! Check-in was a breeze and also check out was very fast! concierge staff was superb! Great stay!
Got caught in the rain after we checked out. Lynette and team were very accommodating and made arrangements to get us a nice warm bath! Really made our day and stay that much better. 10/10 customer service!
Staffs were helpful, friendly and accommodating. Special thanks to Yadi the manager who took his time to check us in and helped with our requests. Room was clean and well maintained felt luxurious. Thanks!
Anthony from the Front desk is very accomodating always ready to assist us in our needs, his a job well done and and beyond, commendable workmanship. We are truly satisfied with he does more than what we expect to.
Stay here for 3 nights with my family. The hotel is nice, clean and the room is big. Just steps away from Universal Studios, Sea Aquarium, Adventure cove and other attractions in Sentosa. You can go to other places in Sentosa including Vivo City for free using train.
Thank you to the team who managed to take care of my little one since we lost her when she walk through the stairs instead the escalator. Im so blessed by their support and caring given my 4 yrs still not able to communicate properly
The family spent two days (weekdays) staycationing at this hotel. Check in was fast with automation. Check out can simply drop key cards. Room was well appointed and especially loved the big super single beds and tiled bathroom. It took about 10 minutes to walk from the hotel to the main public carpark and casino. Clean and neat linens. Swimming pool was a bit small though.
Very enjoy the hospitality and the room is nicee also we got help with gayu she help me wich one the good place in near hotel . Very nice person miss gayu thank youu 🫶🏻 and the hygiene in hotel is amazing nica place too also the reception too help me 🫶🏻
The front desk staff, Lynnette, was very helpful. She was very observant and tended to our needs by letting us check-in as soon as the room was ready as my toddler passed her nap time and was sleeping on me. We were all pleasantly surprised by the 'happy birthday' cards and balloons laid out on the bed for my husband. The JW chocolates and birthday card and the big spacious room definitely made our day. We wish those chocolates were on sale in the hotel 😆 Yik Shan from the front desk was also very helpful when we asked her for the directions around Sentosa. Overall, the staffs whom we have encountered (including the housekeeping staffs) at Hotel Michael have been very friendly and professional.
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