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Resorts World Sentosa - Crockfords Tower

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Resorts World Sentosa - Crockfords Tower
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45 Reviews from our TripAdvisor Community

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Showing 42: English reviews
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Singapore, Singapore
Reviewed 2 weeks ago

I write to commend Nicholas's excellent service during our stay over the weekend of 11th March. My wife and I celebrated our wedding anniversary at Crockfords Tower. We were first welcomed by a pair of beautiful swans made with towels as well as beautiful flowers and fruits. What's even more thoughtful was a handwritten card by Nicholas. He gave a...

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Thank fdonea
Singapore, Singapore
Reviewed 19 February 2017 via mobile

Stay at this hotel for my boyfriend's birthday. Was rather pleased with the room. The room was quite big and I loved the bathtub! The butler service was really good as well. Would like to compliment room service and the and service crew! Loved our stay but I felt that the pool was quite small for how much the price...

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Thank jovia98
Reviewed 6 January 2017 via mobile

Beautifully luxurious suite style room. We were on the third floor with sliding doors that opened out onto the garden - then short walk to the pool. Comfortable beds (pillows too soft though). Excellent facilities with TWG tea and Nespresso coffee pods. Loved the bathroom. Separate toilet. Beautifully bathtub - you can order a spa experience with an oil hot...

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3Thank Journeyfamily
Singapore, Singapore
Reviewed 8 October 2016 via mobile

The rooms are big, probably because they are all suite room. Check in is fast and service is good. The swimming pool is at the 3rd floor. Consider big as compare to the other 2 (Festive and Michael) It has a big bathtub and also steamroom which make it great.

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1Thank Ericsky21
Singapore, Singapore
Reviewed 5 October 2016

Finally, we get to stay for one night only at Crockfords Tower. I must say this should be the best hotel among the hotels in Resort World Sentosa. We were given a suite with a living room and a bedroom on the fifth floor. The living room setting, deco and displays were impressive. The bedroom was very clean, very spacious...

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1Thank Roderick88
Singapore
Reviewed 3 August 2016

Comparing to other RWS hotels i stayed, this hotel is definitely more glamorous and bigger in suite room, but only thing is the HOUSE-Keeping. I stayed on two occasion; check in after 3pm on a sunday afternoon and once on friday after 5pm, both times I have to wait for at least 30 minutes before i can have the check-in...

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1Thank kovac17
Victoria_Oon, Front Office Manager at Resorts World Sentosa - Crockfords Tower, responded to this review

Dear Kovac17 Thank you for sharing a review of your recent experience with us. I am truly sorry to hear of the disappointment caused during your stay, as this is not reflective of the standards that we wish to uphold in Crockfords Tower. Please know that this has been brought up to the department concerned to ensure that we consistently...

Singapore, Singapore
Reviewed 12 July 2016 via mobile

Third time staying here and we have been impressed every time but this time they really knocked it out of the park. The last time I left my shirt in the cupboard and they took the effort to contact me. This time round, my wife forgot to bring her mouse for her laptop. Called the butler service and they showed...

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1Thank MHTing
Management response:

Dear MHTing I am delighted that you enjoyed your recent stay at Crockfords Tower and I sincerely appreciate that you have taken the time to post a review of your experience on TripAdvisor. Thank you for acknowledging so many positive elements of your stay; from the attentive butler service, to the comfort of our guestroom and the amenities within, and...

Singapore, Singapore
Reviewed 30 May 2016 via mobile

First of all, I must say the butler service is excellent. I absent mindedly forgot to bring my child's eating utensils and the butler went to borrow a set for me! He even offered to wash it for me and place it in the room for later use. Such great service. Secondly, I was craving for the Malaysian food street...

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2Thank xmEex
Management response:

Dear xmEex Thank you for taking the time to share your feedback with us regarding your stay at Crockfords Tower. We apologize for the disappointment you have encountered during your stay, and would like you to know that this is not reflective of the service standard that our team strives to achieve. Nevertheless, I am pleased to know that the...

Melbourne, Australia
Reviewed 30 April 2016

- stay at level 4. Surprise to see good wine chiller & kitchenette in the room. However the wine glass provided inside the cabinet was dirty. Obviously the housekeepers did not clean it properly. Please check the cleanliness before use. Room light is dimming so it is not easy to spot the dirtiness. - stay for 2 days but housekeeper...

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1Thank kstocksnsw
Management response:

Dear kstrocksnsw Thank you for sharing a review of your recent experience with us. I am truly sorry to hear of the disappointment caused due to Housekeeping issues, as this is not reflective of the standards that we wish to uphold in Crockfords Tower. Please know that this has been brought up to the department concerned to ensure that we...

Singapore, Singapore
Reviewed 25 April 2016 via mobile

I was impressed with the hotel quality and service. My room was 707. The room was very spacious, decoration was nice & cosy equipped with in-suite steam room, big spa tub and 3 big TV (including one mirror-image TV inside the dressing room). Fresh & nice local fruits was provided complimentary. Imaging how the body and mind relax when indulging...

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1Thank FairyMantra
Management response:

Dear FairyMantra Thank you for sharing your review on TripAdvisor and I am truly delighted that you have a wonderful experience during your stay, that you enjoyed the quality of our guestroom and services. We make every effort to ensure your expectations are exceeded and that your stay is memorable. I truly appreciate your recommending our property and look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Crockfords Tower is a by invitation only all-suite hotel with 24-hour butler service and extensive amenities. Each suite is luxuriously fitted out in master architect Michael Graves’ signature style. Resplendent in rich reds and gold fabrics, the interior of the rooms is classy and spacious.The bath area with classic marble flooring comes replete with a personal steam room and a “magic TV”- a television screen that doubles as a mirror when it is not in use. An array of personalised services is available exclusively to Crockfords guests.Crockfords Tower is also home to the Casino, where guests can access 24-hour entertainment and the Resort’s finest restaurants. ... more   less 

Additional Information about Resorts World Sentosa - Crockfords Tower

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Region: Singapore > Sentosa Island
Price Range: ₹ 33,181 - ₹ 55,541 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Crockfords Tower 5*
Number of rooms: 110
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Also Known As:
Crockfords Tower Hotel Sentosa Island
Hotel Style:
#11 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travellers have asked, with answers from Resorts World Sentosa - Crockfords Tower staff and other travellers.
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Questions? Get answers from Resorts World Sentosa - Crockfords Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a king size suite as it'll give you a separate living room&bedroom suite.”
  • Big tub with steam bath
  • Twin bed with joint living hall_#11
  • living hall
  • twin bed size with 2 doors bathroom
  • steam bath cubicle with rainfall showers
  • King size suite_#8
 of 5 bubbles kovac17, 2 Aug 2016 | Read review
“Ask for room with (actual) view - mine has a monorail view and nothing else.”
 of 5 bubbles Sagitarius2015, 8 Nov 2015 | Read review
“No choice really when its invite only”
 of 5 bubbles Matt7722, 16 Jun 2014 | Read review
“Try to get a Twin Room facing the Lake”
 of 5 bubbles khfarooq, 12 May 2012 | Read review
“If you have kids, I will suggest you to stay in Festive Hotel. Kids will love it there. This hotel is more suitable for business and couples.”
 of 5 bubbles Batam-DE, 4 Nov 2011 | Read review
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