Stayed at Lime El Nido before this one and I must say I am very disappointed. Love: - Location - Polite and amazing staff - Infinity pool Hate: - Dirty head board - Dusty aircon - Mouldy showers -Noisy rooms - They had a storage room above our room and they would keep leaving the door open and it would creak all day and night! - Booked and paid for a twin room and when we got there they didn’t have any available? Didn’t have a choice but to say yes to a queen bed room which made my friends very uncomfortable. During check in I asked what room they have left and said they only had a Queen bed? So what choice do I have? They said they will give us a foam mattress but it never came
The property is accessible to the beach front. Very clean and neat rooms. Breakfast is fine. Propert staff were accomodating and kind. The pool is just the right size with a great sky view. Highly recommended on your next stay in Boracay Island.
We stayed last June 10 for one night and can I just say that their excellent customer service “wow-ed” me! I too is from hospitality industry and they have exceeded my expectations fron front desk, f&b and of course housekeeping team! Too bad I didnt get the name of the kind gentleman who helped me bring my luggage upstairs when I just got off from the e-bike for check in and I think he wa about to go home and done for the day but still he managed to assist me and gave me the warmest welcome. That itself speaks so highly of their service! No wonder there’s a 10/10 review about their hotel on TikTok too. Kuddos and keep up the awesome work, Lime Hotel! You made our trip easy and light as it’s my first time in Boracay. 11/10 is my rating!
We stayed at Lime hotel last December 26-30, 2021. We booked through a phone call and Nica who answered our inquiries was very accommodating and kind. We got upgraded to a better room, and it was a well-appreciated treat! We stayed in room 705 which is nearest to the pool. This hotel is on the main road and just a short and easy walk to the shore. The room was clean and had basic amenities, for its rate, you get what you pay for. The staff was pleasant and helpful. There is a laundry shop on the ground floor, convenient for those who will stay longer on the island. The pool was quite small but since there were not many users, we always had it to ourselves. My only peeve during the stay was the breakfasts were not served on time We had to call the front desk first despite an earlier instruction on the time of service.…
My expectations were totally met when I stayed in this hotel. They have spacious and quiet rooms. They have helpful and approachable concierge when we had some troubles in our room. Above all, it's very close to the beach.
We had a short involvement with Aklan and it was amazing. To an astounding degree striking! The view, the sustenance, the staff and lodge comforts are with everything thought about remarkable. It is moreover a family sorted out spot. The youngsters will respect the play a locale, it has an indoor and outside one. The pool is going toward the harbor which is splendid, superbly set. I respect remaining in this lodging, a magnificent spot. shouldn't something be said concerning the sustenance? You could have verifiable alternatives that are all mouth-watering. Chipper to remain in this retreat. Looking forward of returning in the end on!
From the time that we arrived the service was excellent. Check in was excellant and we were greeted with a very much needed complentry cold drink. A couple of days later they did some extras with our room which was so awesome. When it was time to leave they had arranged all our transport to the airport. It took half the time leaving as what it did arriving. They did so many little extra things that we have not had at much more expensive hotels that we highly recommend them.
We checked-in yesterday and we're satisfied with the level of service they gave. Thanks to Nica and Chel for taking care of us during our check-in and for giving the effort to have our packed breakfast since we left at 4 am. Keep up the good work! :)
Good customer service was given by all of the staffs from front office, housekeeping to F&B. Special mention to JEROE from sky lounge who’s very accommodating and always smiling keep it up! Location, CUSTOMER SERVICE was very good! Definitely gonna recommend to my friends! Very accessible to front beach.
I checked in again at Lime Hotel for the second time since I really liked my stay with Lime last April 2019. I booked via their Cebu Lime Lifestyle Center for a family vacation of 13. Upon arriving at the hotel yesterday, I was informed differently from what I was informed at the Lime Lifestyle Center. They told me that my accommodation didn't include breakfast, that they will only provide toiletries & new sheets every 2 days, can't provide additional towels and pillows since they said they ran out of extra, the pool wasn't cleaned and freaking cold, and worst, wifi wasn't working at all. I booked for 3 nights for 3 rooms and the payment I've made is not worth it.