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Azalea Hotels and Residences Boracay

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Station 2 Sitio Manggayad Brgy Balabag, Malay, Aklan Province 5608 Philippines
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Free cancellation until 17/12/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About

#69 of 195 hotels in Boracay
Location
Cleanliness
Service
Value
Finding an ideal charming hotel in Boracay does not have to be difficult. Welcome to Azalea Hotels and Residences Boracay, a nice option for travelers like you. As your “home away from home,” the hotel rooms offer air conditioning and a kitchenette, and getting online is easy, with free wifi available. Guests have access to a 24 hour front desk, room service, and a concierge while staying at Azalea Hotels and Residences Boracay. In addition, Azalea Hotels and Residences Boracay offers a rooftop pool and free breakfast, which will help make your Boracay trip additionally gratifyin. For those interested in checking out popular landmarks while visiting Boracay, Azalea Hotels and Residences Boracay is located a short distance from Willy's Rock (0.8 mi) and Our Lady of the Most Holy Rosary Catholic Church (0.8 mi). While visiting Boracay, you may want to try some falafel at one of the nearby restaurants, such as Kasbah or True Food. If you are interested in exploring Boracay, check out a garden, such as Boracay Butterfly Garden. Azalea Hotels and Residences Boracay puts the best of Boracay at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Concierge
Non-smoking hotel
Wifi
Rooftop pool
Restaurant
Breakfast buffet
Shuttle bus service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Charming
Languages Spoken
English, Filipino
193Reviews5Q+A30Room tips
Traveller rating
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Samir M wrote a review May 2022
Quezon City, Philippines32 contributions5 helpful votes
It was not my first time with Azalea- Boracay. I stayed here back in 2019 with my family. I was with my mom who had fever the first time we stayed here. The front desk gave us medicine and I really thanked the hotel for it. I was also with my father and my sister at that time. For 2022, our room was small. No separate room. Just a room with bed. Although is has a kitchen. There was no WIFI at Azalea. Imagine, a room with almost to zero signal plus no WIFI. There is no TV since cable is not available as well. The hotel is not as clean and fresh the last time I was there. Before, I love their lobby. There was music, the lighting is perfect for welcoming guests. But the last time was different. no music, some bulbs aren't working too. In terms of the hotel staff, I don't think I was really satisfied with their service. Two incidents which I was really disappointed. First, since their check in time is at 3 pm, so we just left our staff at the lobby. I told the attendant that I will leave my bday cake since my friends and I have to go out to eat lunch. They didn't offer to place the cake in their fridge that's why we just left it there although I told them that it was my birthday cake inside the brown bag. When we came back, my birthday cake was flipped over. I told them who did flip it, they said it's not them. I was just so disappointed. Instead of saying sorry or investigate, the hotel crew at the lobby quickly responded that it's not them. Second incident, since there is no available free water as compared with other hotels which offer free water. Since it was really hot at that time, we want to make fruit juices. We asked for a pitcher. but ended up arguing with the attendant since they cannot provide one. I think, I was not just really impressed with their hotel service. I just don't think it's worth staying again with Azalea- Boracay.
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: They don't really accommodate requests
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Globetrotterria wrote a review Dec 2021
7 contributions8 helpful votes
Clean and modern vibe; EXCELLENT and efficient staff; top-notch location! The 3-bedroom and 2-bedroom suites we booked were very comfortable, with a well-appointed kitchenette and ample living/dining spaces. Special thanks to Luigi; ROXANNE; Ronnah; Bryan, Jofrence and the many other gracious staff members who made our short holiday relaxing and memorable!
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Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aj S wrote a review Mar 2020
10 contributions
It was a nice hotel to stay at. Staff were accommodating, and the room is clean and decently sized. Although the hotel is not directly by the beach, it is easily walkable. It's also nice since it's near McDo and you can also walk to D-Mall and also pass by numerous restaurants and shops as you walk by the beach to D-Mall.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dr Utanes Godofredo Cristobal wrote a review Mar 2020
Singapore, Singapore6 contributions15 helpful votes
Hotel facilities are good and comfortable. Breakfast however can improve. We always look forward to real Filipino dishes like boneless bangus, daing, tinapa, and the like. When they started outsourcing to Kuya Rudy (not sure if that’s the exact name), breakfast did not reCh my minimum expectations. Hope you can improve. Thank you. Dr Utanes Godofredo Cristobal Singapore
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tony U wrote a review Jan 2020
5 contributions2 helpful votes
We had the unfortunate experience of being in Boracay during the Xmas Day typhoon Ursula. The hotel help up well although we had to move rooms as our 2 bedrooms kept flooding. Staff were great but unfortunately laundry facilities seemed to be unavailable throughout the area of station 2. Pool area nice although I didn't really appreciate the Chinese hoardes smoking in the roofed area between the pools. There must be a better place for this to occur away from other guests. Restaurant staff great but the limited menu meant we ate out as soon as ATMs came back online. I would definitely stay there again but will wait until Boracay is further developed.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Room Tip: the higher you go the quicker it is to the pools
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from AzaleaHotels, Manager at Azalea Hotels and Residences Boracay
Responded 14 Jan 2020
Dear Tony, Thank you for taking time to review your recent stay and for giving us a 5-star rating. It is heartwarming to know that we were able to make your stay a great one despite the difficult situation. We always ensure everyone's safety and satisfaction and we are grateful that we did not disappoint you. Our team is looking forward to welcome you back the soonest!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenna wrote a review Jan 2020
4 contributions
5박했는데 (디럭스로 키친있는)아고다로 했고 투숙일기준 130달러 가량 내리더군요 아고다측에 최저가 보상으로 환불 받았구요 혹시 호텔측에서 더 괜찮은 룸주면 그냥 넘어가려고 했는데 검은 정장입은 매니저 여자가 샌딩 서비스도 요청해서 다 알아보고 부르겠다고 잠시 앉아 있으랬는데(로비 앉을곳 엄청 없음) 한시간 기다리게 하고 직원시켜 룸 업글 안된다면서 안내해준 방은 새똥 벽 뷰에 창문열면 개 냄새가 역하게 올라왔어요 샌딩서비스는 호텔 자체도 아니고 사우스 웨스턴 커미션 받고 불러주고(알았음 크룩에서 했겠죠) 레이트 체크아웃 하루 숙박비 받고 딱 저녁7시까지라고 너무 화나서 환불불가인데 그냥 첫 숙소 돌아가려니 매진이더라구요 방바꿔달랬더니 개미테러방 ㅋ 방 없어서 방역만 해주고 계속 그 방에 있으라더군요 이번엔 창문에서 가스냄새 진동 발전기 돌아가는 곳을 줬어요. 냄비도 없고. 초록색 상의 입은 컨시어지 남자들은 그나마 친절했구요 서양인들위주로 좋은 방 주는것 같더라구요 왜 저 건물 좋은곳 안주고 방없다면서 이런곳 주지 이렇게 말해주더라구요 제가 영어가 안됐으면 더 최악의 서비스를 받았겠죠 다른곳 가세요.바다가는 길도 최악입니다.ㅋ Well, if you are western not Asian you could get pretty good service but in my case the black suit woman manager treated me spending lots of my momey and providind bad room such as late check out for 7:00pm she charge 1 day room rent fee , airport sending service(south western ; if i knew it i can book at Klook with less money) I paid over 120usd(Luckily, i got refund the difference from agoda)for the room compared other hotel reservations website so i asked manager to get room upgrade;one step better room was even cheaper that i paid but the manager asked one of another staff to talk to me and provided worst room i've ever seen you could see lots mutes close opposite wall and yucky animal smell then i changed room but the room was full of ants without pot. But in a good way, the men staff wearing green shirts were nice and bathroom was clean. Just wanna say to manager don't have service like facing smile face hiding sword. Just tell what you can provide or not with honesty.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from AzaleaHotels, Manager at Azalea Hotels and Residences Boracay
Responded 12 Feb 2020
Dear Valued Guest, Thank you for your honest and valuable feedback, we appreciate that you took time to detail the pros and cons of your stay at the hotel. We are glad that overall, you had a great experience with us. As for the negatives, we’ll make sure to bring these up to the team as points for improvement. Your feedback is very important on how we can further improve our services. We hope there is another opportunity for you to come back and stay at the hotel on your next beach holiday.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kar wrote a review Nov 2019
1 contribution
Very good hotel with accommodating and approachable staffs. Thankful for their quick assistance when we had an emergency during our last day in Boracay. Near the beach but the road going there is quite hassle due to some construction area.
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Date of stay: November 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from AzaleaHotels, Manager at Azalea Hotels and Residences Boracay
Responded 19 Nov 2019
Dear Ms. Karinapotane, Thank you for taking the time to review your stay with us. We are very pleased to hear that we made your stay pleasant. Looking forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ruby Ann R wrote a review Nov 2019
George Town, Grand Cayman25 contributions11 helpful votes
Good hotel near beach area. 10 mins walking. Staff are courteous except for Kuya J’s staff. They have good amenities like umbrella, towels etc. but they could have a concierge to fix guest activities; they could enjoy boracay more. They could have a souvenir shop. Kids club. Every night different theme for the restaurant. Just my suggestion.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from AzaleaHotels, Manager at Azalea Hotels and Residences Boracay
Responded 19 Nov 2019
Dear Ms. Ruby Ann R, Thank you for your honest and valuable feedback, we appreciate that you took time to detail the pros and cons of your stay at the hotel. We are glad that overall, you had a great experience with us. As for the negatives, we’ll make sure to bring these up to the team as points for improvement. Your feedback is very important on how we can further improve our services. We hope there is another opportunity for you to come back and stay at the hotel on your next beach holiday.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FeytishLubiano wrote a review Nov 2019
Bacoor, Philippines9 contributions1 helpful vote
After an exhausting trip from Kalibo airport to Jetty Port to Boracay Island, finally we arrived at Azalea Residences Boracay. The lobby is very clean and spacious, it can accommodate large groups and has enough couches for the guests. Check in process is also swift and the Guest Service personnel is very accommodating as well as the Concierge Team. Thanks also to the Property Manager, Luigi for helping me arrange our packed breakfast for our very early departure (4am). The resto opens between 5am to 5:30 am but we are able to get our packed bfast by 4am. They even sent me a reminder for my early pick up for my departure. The Deluxe room is also very clean. It has a kitchenette (this is ideal if you want to cook own meals and if you are on a budget too) and a dining / receiving area. Beds are cozy and comfy. The swimming pool is also very nice. My daughter enjoyed swimming. There is also a stand by pool attendant and life guard. We had a hearty breakfast at Kuya Jay's restaurant (resto is inside the hotel). They offer filipino and western menu for the buffet. We really enjoyed our stay at Azalea Boracay! We will surely recommend this property to our family and friends. 2 Thumbs up for Azalea Residences Boracay! 👍👍
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from AzaleaHotels, Manager at Azalea Hotels and Residences Boracay
Responded 6 Dec 2019
Dear Ms. Fey, Thank you for taking the time to give your feedback and allow us to apologize that it took us time to respond to you. We are grateful that you are happy with our customer service. We appreciate that you mentioned every details of our service; from the simple things we've done to make your stay memorable to the warm assistance of our Property Manager. We are also pleased with the wonderful words that you have for our room, the food and amenities we're providing. Your positive comments, especially about our service and staff inspire us to continue carrying out quality service that our guest expect. We are glad you made great memories while at the hotel, and we look forward to having you again on your next beach holiday.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
blingsandpieces wrote a review Oct 2019
1 contribution
Duty Manager Rhoda [--] had me delete the videos I took, was told that I cannot film without their permission. First time I’ve heard of this in this cyber world we live in. They also had us pay additional fee for some henna stains on the sheets when none of us had any henna tattoos done. They couldn’t handle busy days, very disorganized and poor customer experience. They are not comparable to the other hotels I have stayed in like Henan, Discovery Shores and The Lind.
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from AzaleaHotels, Manager at Azalea Hotels and Residences Boracay
Responded 6 Dec 2019
Dear Ms. Montes, Thank you so much for taking time to share your feedback. We appreciate your comment, and we are very sorry to read about your disappointment. Please know that the team always strive to create a highly engaging experience for every guest and we’re saddened that this expectation had not been met. As for the videos you took, our Duty Manager has already explained to you the reason why we don't allow taking photos or videos of our staff without their permission. We would like to have a chance to communicate directly with you regarding this matter. Please do not hesitate to email us as we would love to hear from you and have the opportunity to win your complete confidence back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$68 - $111 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasPanay IslandAklan ProvinceMalayBoracay
NUMBER OF ROOMS
285
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AZALEA HOTELS AND RESIDENCES BORACAY - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Azalea Hotels and Residences Boracay
Which popular attractions are close to Azalea Hotels and Residences Boracay?
Nearby attractions include Boracay Eclipse Dive Center (0.3 km), Exit Bar (0.4 km), and D'Mall (0.4 km).
What are some of the property amenities at Azalea Hotels and Residences Boracay?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Azalea Hotels and Residences Boracay?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Azalea Hotels and Residences Boracay?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Azalea Hotels and Residences Boracay?
Conveniently located restaurants include Wave at Henann Regency Resort & Spa, Don Vito Boracay, and Balai Seafood Restaurant.
Are there opportunities to exercise at Azalea Hotels and Residences Boracay?
Yes, guests have access to a pool during their stay.
Does Azalea Hotels and Residences Boracay have an airport shuttle?
Yes, Azalea Hotels and Residences Boracay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Azalea Hotels and Residences Boracay have airport transportation?
Yes, Azalea Hotels and Residences Boracay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Azalea Hotels and Residences Boracay?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Azalea Hotels and Residences Boracay?
The staff speaks multiple languages, including English and Filipino.
Is Azalea Hotels and Residences Boracay accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.