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Sur Beach Resort

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#28 of 150 Hotels in Boracay
Certificate of Excellence
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1 room 2 adults 0 children
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Sur Beach Resort
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361 Reviews from our TripAdvisor Community

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Showing 349: English reviews
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Reviewed 3 days ago NEW

Finding an excellent hotel that values money surely is hard to find. Luckily we found one, Sur Beach was one of few hotel's that are spacious, clean,and peaceful. Also front desk staff is accommodating and friendly (and very informative too, they answered all of the questions we've asked about the hotel) Sur Beach Resort will provide everything you need, no...

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Thank Dennis A
Reviewed 2 weeks ago via mobile

2nd time visiting Sur. It's always the best place for us to stay in Boracay. Location, room facility, staff and beach surrounding with Cabanas for relaxing and dining. My wife and my son are really enjoying the stay in Sur. 👍👍👍

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3Thank z0ngweil
Europe
Reviewed 3 weeks ago via mobile

We stayed at Sur's on our very first time ever in Boracay. The staff was very accommodating, helpful, super friendly, and gave us an easy and welcoming feeling. They were very flexible and the hotel rooms are clean and comfortable. Value for money is definitely on point. Sur is front beach, what most people prefer when they're on a holiday...

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4Thank mevrouwroxy
London, United Kingdom
Reviewed 2 February 2017

We went here for a week over New Year and had a very pleasant stay. Last time we were here, the school Batch Boracay holiday took over the hotel, but this time it was much quieter, even with all the rooms occupied. We had plenty of time in the beach bar, being able to enjoy the cabanas and sun loungers...

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7Thank Menasumo
surboracay, Manager at Sur Beach Resort, responded to this review

Dear Valued Guest, Thank you for the wonderful and inspiring feedback about your stay in Sur Boracay. It is so heartwarming to hear that all our preparations and efforts are appreciated especially from someone like you. We hope to see you again in your next visit. Best Regards, Management

Metro Manila, Philippines
Reviewed 18 January 2017 via mobile

Affordable, nice and friendly staff plus it is in station 1 beachfront so beach is just few meters away. Thou it's quite far from D'mall for dining but they have their own restaurant buy a bit pricey. Breakfast is ordinary but still ok.

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6Thank Cenen Carlo R
surboracay, Manager at Sur Beach Resort, responded to this review

Dear Sir Carlo, Thank you for taking the time to write a review regarding your stay with us. We appreciate your comments especially on our breakfast. Rest assured that your comments will be seriously noted. With guest like you, we try even harder. We hope to see you again. Best Regards, Management

Quezon City, Philippines
Reviewed 17 January 2017

i had an awesome stay at Sur from Jan 10-14. The staff was very accommodating and friendly; and they even helped coordinate with our transfer (My Boracay Guide) when our flight was moved. The guard near the beach was very friendly and attentive. The room was clean (toiletries were replenished delay even when not needed). The breakfast was great (tip:...

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5Thank brinielimuy
surboracay, Manager at Sur Beach Resort, responded to this review

Dear Valued Guest; Greetings! We sincerely appreciate your time in writing your review! We are glad to hear that you had an awesome experience during your stay with us. We are grateful that you appreciate the services of our security at the beachfront. Certainly, they will be informed of your positive feedback. Your kind words inspire us to do better...

Singapore
Reviewed 7 January 2017 via mobile

Awesome new year countdown experience at station 1. Not all hotels serve gala/countdown dinner and Sur is one of those hotels in station 1 that offered such. If you are a guest, you get to select your preferred seats (first come first serve). Sur also had its own fireworks display of almost 30mins. You will get to see the fireworks...

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4Thank Janice T
surboracay, Manager at Sur Beach Resort, responded to this review

Dear Ma'am Janice; Greetings! We would like to express our appreciation to the inspiring and positive reviews given to Sur . Be assured that we will continue to perform to meet your expectations and to undertake new ideas to make your stay in Sur more memorable and satisfying. We hope to see you again. Best Regards, Management

Manila, Philippines
Reviewed 29 December 2016

My husband and I decided to celebrate our 2nd Wedding Anniversary, (17 October 2016) at Sur Beach Resort. As early as August I was able to reserve our room for October 14-18, 2016 through the assistance of Mr. Ranny (Reservation/Reception Officer). Through email, I communicated to him all the questions I have as to the room we are going to...

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5Thank WilLesa17
surboracay, Manager at Sur Beach Resort, responded to this review

Dear Valued Guest; Greetings! Thank you for your feedback on the performance of our employees. We certainly enjoyed reading your review and would like to thank you for your kind words. A copy of your comment has been forwarded to the employees mentioned and they were happy to know that they were able to uphold our standards as they pride...

Reviewed 18 December 2016 via mobile

We stayed here for 2 days. The family room that we booked was prestine, very comfy and had everything we needed. The employees were very accomodating and warm throughout our stay. They even remembered my birthday -- complete with cake and candle -- for me which was, incidentally, the day that we stayed in this resort. With its chill-out ambience,...

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5Thank Edward G
surboracay, Quality Assurance Officer at Sur Beach Resort, responded to this review

Dear Valued Guest, Greetings! Thank you for your kind words and for taking the time to write a review. It is great to hear that you had a wonderful stay with us. The "very accommodating and warm" treatment that you have mentioned will be taken as a further encouragement within the team to ensure personalized service for your next visit....

Reviewed 11 December 2016 via mobile

Spent an afternoon here on their lounge chairs on the beach. Service was very spotty with most of the staff (5 or 6 people) choosing to hang out by their bar and socialize rather than attend to the patrons. Every second time we wanted a drink we had to go up and interrupt them and ask and were treated to...

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Thank Sean C
surboracay, Manager at Sur Beach Resort, responded to this review

Dear Mr. Sean C., Greetings! Thank you for having the time to provide us with your valuable feedback.We do appreciate hearing from our clients, as your comments are vital for us to continue improving our services. We apologize for the inconvenience you have encountered when you dined with us as a walk-in guest. Please allow me to answer each and...

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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Airport Transportation
  • Breakfast included
  • Room Service
Official Description (provided by the hotel)
Peaceful and personal, Sur lets you experience the gentle side of bustling Boracay. Airy open spaces and gardens. Clean, cozy rooms. Friendly service. And a premium beachfront location at Station One, the island's finest stretch of white beach. It's no wonder our guests tell their friends about us, and keep coming back themselves. ... more   less 

Additional Information about Sur Beach Resort

Address: Station 1, White Beach, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: ₹ 3,129 - ₹ 51,760 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sur Beach Resort 2*
Number of rooms: 21
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Also Known As:
Sur Beach Hotel Boracay
Sur Beach Boracay
Hotel Style:
#8 Top resorts Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Sur Beach Resort staff and other travellers.
4 questions
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Questions? Get answers from Sur Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the beach side block are noisier with the noise from the White House next door”
 of 5 bubbles Menasumo, 1 Feb 2017 | Read review
“Stayed at D4 and it was very quiet. :)”
 of 5 bubbles brinielimuy, 16 Jan 2017 | Read review
“Top floor overlooking the beach is just heavenly”
 of 5 bubbles WilLesa17, 28 Dec 2016 | Read review
“Rooms A1 & A2 face the beach and have beach-facing balconies. Rooms A4 & A5 are family rooms but share the same bathroom.”
 of 5 bubbles Dinod42, 1 Nov 2016 | Read review
“Get rooms on the new building”
 of 5 bubbles MakuArubin, 20 Oct 2016 | Read review
5 of 5