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Henann Regency Resort & Spa

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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Room Service
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free Internet
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Paid Wifi
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Outdoor pool
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Minibar
Good to know
HOTEL STYLE
Lake View
Centrally Located
HOTEL CLASS
Reviews & more
1,907Reviews
2,266Photos
69Q+A
100Room tips
Traveller rating
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  • 243
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  • 98
Time of year
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Show reviews that mention
The location of the hotel is great. The restaurant's buffet serves a variety of food to choose from. The staff are friendly and accomodating.
But it would be great to have some rooms renovated most especially the shared areas.
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The facility is better than most of the hotels in Boracay, I must say. Even the swimming pools are huge. Breakfast was okay. The best thing about it is the location which is right in the middle of the action. Overall, better than most hotels in the same price range in Boracay.
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Stunning resort. Staff are friendly and very attentive. Breakfast buffet is great with huge variety... rooms are a bit dated
really nice pools and right on the beach and excellent location to best restaurants in the area
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I don't know how this hotel gets a 5 star rating on hotel class. The rooms are rundown, not the cleanest, and in need of updating. Actually, the whole hotel is in need of an update apart from maybe the central pool.

The service was poor. Very disappointing when other places c
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very nice rooms and Staff very helpful. and a very nice breakfast and Buffet. i would go back again, very close to the beach and shops and restaurants. the staff on the check in desk were very good. if we had a problem the hotel duty manager was there to help.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHenann Regency Resort & Spa
The Presidential Suite at the Henann Regency Resort & Spa
Professional photo exclusively commissioned by TripAdvisorHenann Regency Resort & Spa
The Presidential Suite at the Henann Regency Resort & Spa
Professional photo exclusively commissioned by TripAdvisorHenann Regency Resort & Spa
The Presidential Suite at the Henann Regency Resort & Spa
Professional photo exclusively commissioned by TripAdvisorHenann Regency Resort & Spa
The Premier Room at the Henann Regency Resort & Spa
6 bedbug bites from this hotel. Photo taken the morning we checked-out.
Previous
Please can you advise the cost of meals please and soft drinks as I notice there is no half board of all inclusive options - thank you.
Please can you advise the cost of meals please and soft drinks as I notice there is no half board of all inclusive options - thank you.
Terrible customer service. Let me give you an example of how hotels DELIVER great customer service. I stayed at the Pyramid hotel in Bohol. When I arrived, they informed me that they were doing some building work in front of my room and they might be a bit of noise. Without me requesting anything, they gave me 30% discount in CASH straight away. I said thank you and I enjoyed my holiday. LEARN HOW TO TREAT YOUR CUSTOMERS IF YOU WANT TO STAY IN BUSINESS!
I booked to stay at this hotel from 23rd to 26th of April, 2018. The government of Philippines decided to shut down the island on 26th of April which impacted my booking. I couldn’t get to the island because Cebu Pacific cancelled the flight by refunding me. I contacted the hotel to request a refund. They denied multiple times without having any solid argument. I don’t care if they have the best facilities or rooms. Their customer service is unethical and disrespectful towards their clients. AVOID THIS HOTEL
0 votes
Hi I have reservation in this hotel unable to book transfer from the hotel . What is the contact number of hotel . Also what to do to take flight at 7:55 am . What’s the transport option
Hi durbad, Thank you for contacting us with your transportation concern. Kindly give us a call at 0063362886111 and we’ll help you plan a smooth transfers to and from the resort.
0 votes
Hi I have reservation in this hotel unable to book transfer from the hotel . What is the contact number of hotel . Also what to do to take flight at 7:55 am . What’s the transport option
Hi there Try emailing calling +639209054147 or +639177250714
1 vote
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Previous
"avoid this hotel"
"Stayed at the Main Wing, Rm 223. You can also request for a room at the North Wing, also near the beachfront."
"If travelling with a family get a family room like ours #125 or the last time superior room with direct pool access was also very nice"
"do not book any to save disappointment"
"Beware"garden view rooms" as these have no real view just onto small courtyard ,pool view better Quieter at back away from Beach"
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PRICE RANGE
US$ 20 - US$ 154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boracay regency hotel boracay
LOCATION
PhilippinesVisayasPanay IslandAklan ProvinceMalayBoracay
NUMBER OF ROOMS
302
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