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Cheaper
Average
Higher
About
4.5
#27 of 170 hotels in Boracay
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
See why so many travellers make Henann Regency Resort & Spa their hotel of choice when visiting Boracay. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
Henann Regency Resort & Spa offers guests an array of room amenities including a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free internet access is available.
The hotel offers a concierge and room service, to make your visit even more pleasant. The property also features a pool and free breakfast.
While staying at Henann Regency Resort & Spa, visitors can check out Our Lady of the Most Holy Rosary Catholic Church (0.7 mi) and Willy's Rock (0.7 mi), some of Boracay's top attractions.
While you’re here, be sure to check out some of the cafes, including The Sunny Side Cafe, Lemon Cafe and Restaurant, and Real Coffee & Tea Cafe, all of which are a short distance from Boracay Regency Hotel.
If you are interested in exploring Boracay, check out a garden, such as Boracay Butterfly Garden.
We’re sure you’ll enjoy your stay at Henann Regency Resort & Spa as you experience all of the things Boracay has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Marina View
Centrally Located
Languages Spoken
English, Filipino
Location
Sunset Rd Beachfront, Station 2, Malay, Aklan Province 5608 Philippines
Henann Regency Resort & Spa
3,373 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Henann Regency Resort & Spa is celebrated for its exceptional location right on the beach and within easy reach of local attractions, though it comes with occasional noise complaints. While some guests feel the hotel offers good value and is well worth the expense, others consider it pricey given the perceived shortcomings in service and facilities. The rooms receive mixed reviews, with guests describing them as either spacious and clean or somewhat outdated and noisy. Cleanliness is a strong suit, with numerous travelers commending the well-kept premises and pristine beach.
The service is generally good, noted for its attentive and friendly staff, but a few guests have encountered rudeness and inconsistency. The atmosphere strikes different chords, as some guests enjoy the charming vibe and entertainment, whereas others are put off by the less inviting rooms. Amenities, including the variety of food and pools, are a highlight, contributing to the resort's overall relaxing ambiance.
Location
Central
Atmosphere
Charming
Rooms
Dated
Value
Mixed
Cleanliness
Pristine
Service
Inconsistent
Amenities
Well-appointed
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We had been in Boracay for a few nights at a hotel up near Punta Bunga beach but were not happy. We we fortunate enough to manage to find a room at the Henaan Regency for our last night. What a difference! This hotel has very friendly staff (Kathy) who remembered us from the previous day. We arrived before check in time, left our bags, and went for lunch. When we came back we were give towel cards so we could relax and swim in one of their three beautiful pools while we waited for our room. The front desk staff offered us a choice of location and we were shown to our room. The room was spacious, beautiful and even had a balcony with a peek-a-boo beach view. There are drinking water stations throughout the resort and a glass pitcher to fill for your room fridge. It was Chinese New Year and the hotel had a special buffet dinner at their Breeze restaurant which was included. The food choices were plentiful and delicious. I thought the night couldn’t get any better as they had a halo halo station but then we saw the dancing chef show just outside the front door as we were leaving. What a wonderful night. I’m not sure if this happens every night. The hotel offers breakfast at both a beach front buffet restaurant or a made to order breakfast restaurant. We chose the buffet and were very impressed with the selections, the quality of food and staff. They even have an air conditioned room to enjoy your meal in. I was sad we only stayed here the one night and didn’t want to leave. We had the hotel arrange our transport back to the Caticlan airport for convenience. It was truly door to door service. Air conditioned van to the pier, their own boat, and then an air conditioned van to the airport door. Amazing service all around and would highly recommend it to everybody.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BRBR1998, Manager at Henann Regency Resort & Spa
Responded 30 Jan 2020
Dear 246michellet, Thank you so much for spending time to write about your recent experience here at Henann Regency Resort and Spa. We are pleased to read of your wonderful feedback and that our impeccable service, convenient location, delicious dining outlets and friendly staff made such a fantastic impression on you. Also, we appreciate your compliments to Kathy for her courteousness. Our constant goal is to create memorable resort experiences and your words give us validation that we have lived up to our promise. Lastly, we hope we could have another opportunity to be of service to you and your family in the near future
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I enjoyed every second in Hennan Regency Resort and Spa. Upon arriving the hotel, my family and I were greeted with a warm welcome from the staff and front desk. Checking in wasn't a hassle at all. We booked two family rooms and it exceeded our expectations, it was so spacious and well maintained, making every penny spent worth it. If you're looking for a large room that can accommodate up to 4 people, Hennan's family room is the best option. Our room had 4 beds, three of which were single beds and one queen size bed. The room is inclusive of a free breakfast managed buffet in their SeaBreeze Cafe, which is about a 2 minutes walk away from the hotel..Food was great, lots of options to choose from. Service was excellent, the staff were so friendly and they always made sure that our requests were met. The hotel also provides beach towels and "banigs" that can be brought to the beach for sunbathing etc.
If you're looking to celebrate a special occasion, I highly recommend that you do it in Hennan. We celebrated my dad's surprise birthday there and we have zero regrets. Hennan offers a birthday package that is inclusive of a dinner set-up with a special set menu, birthday cake, bottle of wine, and a personalized wait staff. Due to space constraints, the celebration was held at Henann Palm Beach Resort Premium Sky Pool Area which we had no problem with since the place was beyond amazing. The dinner set-up was so well-organized and lovely and the food was sooo delicious. None of this would've been possible without the help of MS. MICHELLE. We are more than grateful for her as she assisted us every step of the way..making both our stay and the celebration memorable. She even went out of her way to print out a tarpaulin for the birthday..Hennan and Ms Michelle truly went above and beyond to make the birthday surprise a success. Will definitely check in at Hennan again when we go to back to Boracay.
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Date of stay: February 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DMM Salazar, General Manager at Henann Regency Resort & Spa
Responded 28 Mar 2021
Dear kyla, Belated Happy Birthday to your Dad! It is always our pleasure to be a part of our guest's cherished moments. We are glad that our ever reliable team led by Ms. Michelle flawlessly carried out the birthday surprise for your Dad. Henann Regency Resort and Spa is indeed the ultimate place to celebrate any occasions; may it be intimate dates, group events or family gatherings. The resort's diversity and flexibility, along with our stellar beach view and unreserved service, we have everything the resort could offer for perfect a and momentous family holiday. Also, your very detailed review about your recent experience delighted us the whole day after reading it. We are grateful that you shared so many best part of your visit and what really caught our attention is on how you highlighted our service. It is heartwarming to know that you appreciate the efforts we do to make your holiday extraordinary and even took notice the very fine details of our service most especially with the personalized service rendered by Ms. Michelle and the entire team. We love to welcome you back again! We promise to give you a better premium Henann experience on your next visit!
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Me and my girlfriend booked a month and a half stay in Boracay Hennan Regency during the pandemic. We chose this resort because of its excellent service, amenities and safety measures. Every staff wears a mask and a faceshield and our room was UV disinfected. If you’re looking for a fun, relaxing, safe experience in this pandemic Hennan Regency is a great choice. 5 stars
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DMM Salazar, General Manager at Henann Regency Resort & Spa
Responded 3 Sept 2020
Dear JP_G2000, Thank you so much for sharing your wonderful experience here at Henann Regency Resort and Spa! We are greatly delighted to learn that, despite the current pandemic, we have managed to create memorable experiences through our impeccable service, genuine hospitality and the safety measures we have implemented. Your observation to our new normal here at Henann is also much appreciated as we ensure the safety of our valued guests and of our own team. Many thanks for the recommendation and we would love to have you back again soon. Safe travels!
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Excellent customer service experience It was our first time to stay in Henann Regency and we had a fantastic experience. Resort staff was very polite and helpful always making sure that we are comfortable and enjoying our stay. Ms. Michelle Molano, a hotel manager, was so accommodating with our requests and very much willing to help us with our concerns. Essential kits were also provided inside the room for our safety that it made us feel more comfortable and safe. Housekeeping and Wait Staff at Seabreeze Cafe were also very helpful and courteous. I must say that your crew are your greatest asset! We will definitely be back.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DMM Salazar, General Manager at Henann Regency Resort & Spa
Responded 23 Feb 2021
Dear Tina, Thank you for choosing our resort and sharing your fantastic experience with us. We are pleased to know that your first experience with us is comfortable and pleasurable, as we truly aimed for. Our Henann Regency Resort and Spa Team is thoroughly trained to deliver the best customer service possible through their passionate heart and skillful experience. We strive hard to make sure that each and every guest is taken care of. We are glad to know that Ms. Michelle and our entire team did a great job in making sure your needs are well attended. Indeed, they are our greatest asset. Rest assured your positive words are shared with everyone. This kind of review boosts our motivation in continuing our effort to give the best and excellent resort experience. We will make sure that your next visit with us is as memorable as your first one. We hope to see you soon.
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My only complaint was the security deposit for 2000php/day for 3 nights stay which i did not read about here on Agoda. I was totally surprised almost backing out upon check in. I was told by the front desk that it was the hotels policy. Told her i did not see it anywhere, but since i dont want to spoil my vacation i paid anyway, made sure i'll get it back asking what are the room charges.
Second, this agoda listing says they offer free complimentary airport transfers from Caticlan Airport, but after i booked, and few days before my Departure from Manila i was told it was not free. I guess updating the ad wouldnt hurt, not to mention the hotel responds to queries takes forever.
Third, i rated 1 star for cleanliness for the reason that i work in a hospital, undertandle that all guests tested negative for rt-pcr swab test but at least take care of your employees. I also understand that having the room cleaned and repleneshing toiletries is made upon request. I wouldnt have asked for change of linens if i hadnt extended for a day but i had to and i was surprised how the housekeeper came knocking on my room with barehands no PPE(personal protective equipment) except for mask, at least provide them with gloves. I was hesistant at first to hand it to her, asking her for a laundry bag for her own safety but she just said she doesnt have any at the time being and it was ok. I told her at leadt have laundry bags available inside the room for soiled linens. After all we are still living in a pandemic.
I undersrand i got the room for a fraction of the price but at least advertise accurately, i even had the chance to make friends wirh the other guest during my 5 day stay only to find out that they were only asked 1000php/day security deposit, for the same room type and others did not. Initially i already felt discriminated but learning that this is not concsistent means its not even hotel's policy. So correct me if im wrong or at least uodate your Agoda Ad. This is a deceptive way to conduct business. Lastly, protect your employees, i understand that all guests have to submit a negative rt-pcr but please provide them at least wirh gloves or better yet laundry bags inside the room so we can hand it over to them without hesitation.
Again, overall the stay was pleasant. The staff were all friendly. But the only thing that ticked me off negatively was the inconsistent security deposit, not even mentioned on your Agoda's listing, and you risking your employees safety.
PS: i am even fully vaccinated for covid19 but i had to call this out. Even reminded the housekeeper to raise it to your management. It is just so wrong considering healthcare workers have been fighting against this pandemic away from our families yet you cant provide them wirh a simple and chwap gloves or laundry bags readily availabel inside the room.
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Date of stay: June 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DMM Salazar, General Manager at Henann Regency Resort & Spa
Responded 14 Aug 2021
Dear Marie, Thank you for sharing your thoughts about your recent experience with us. We truly appreciate all kinds of feedbacks as these gives us the opportunity to evaluate our performance thereby improve our service. We want to extend our apologies for the misunderstanding about the security deposit. It is not just a local hotel standard but international as well wherein each guest is asked for incidental deposit and in effect, gives them a signing privilege within our restaurant outlets and other services. A Php 2000/room/night is required as deposit regardless of room type. However, please know that the resort is flexible on our deposit especially during this time where almost everyone is on tight budget. Thus, for guests who are asking to have their deposit lowered, we allow Php 1000/room/night provided that we will close their account once their incidentals have exceeded their deposit. With regards to our airport transfers, allow us to clarify that our special promo rates published on our website and other online agencies such as Agoda is inclusive of complimentary breakfast and use of swimming pools only. Others services such as airport transfers has an additional charge as stated on all of our online sites. We would like to apologize if this has caused you any confusion. Further, your comment about our Housekeeping is taken seriously and constructively. Please allow me to share that all our employees are regularly tested and are now vaccinated for your protection and safety and theirs as well. Gloves are unnecessary as we always sanitize by washing our hands and/or keep a 70% alcohol always handy. Nonetheless, we will share your comments to the entire team. Despite all of these, we are still pleased that you have found your overall stay pleasant and great. Rest assured that all your concerns are duly addressed to ensure a better and flawless experience. Again, thank you for choosing Henann Regency Resort and Spa as your prime accommodation. We hope to welcome you again for a much better and improved Henann experience.
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We have booked our business meetings in Henann Regency, and they always provide an excellent service that caters to our needs. The Events and Banquet Manager, Michelle, is very hospitable and helpful in making sure that we and our guests are comfortable and safe; up to the detail of providing continuous supply of alcohol for hand disinfection. A special venue was also provided for our meals to avoid the crowd of other people not part of our group.
Looking forward to be back to enjoy and unwind in the pristine sands of Boracay and World Class accommodation and service provided by Henann Regency.
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Date of stay: March 2020
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DMM Salazar, General Manager at Henann Regency Resort & Spa
Responded 23 Feb 2021
Dear Hanzli, Thank you for taking the time to share your wonderful experience with us. You have delighted us with your compliments on our excellent service and Ms. Michelle's enthusiasm. Undeniably she is a top notch in Events and Hospitality. In times like this, the guests safety and comfort is our top priority. We are happy to know that Ms. Michelle and her entire team made you feel safe and accommodated through their keen eye for every guest needs and unwavering customer service. Henann Regency Resort and Spa caters to all types of guests; from solo travelers, couples, friends, family and large group on business meeting. Each guest have different needs and expectations, thus we strategically planned to have special set up for groups so to enjoy their time while maintaining the exclusivity and convenience of each guest. We are grateful that you appreciate our effort in making sure that your group event is smooth and safe. It is our pleasure to have you and your group on your recent company outing. We look forward to welcome you again for another memorable experience with us.
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Have heard about Henann Regency for years and was so excited to bok a trip there! It lived up to its reputation of being a fine hotel. The views from the beach front room were gorgeous, loved having a roomy balcony. Walking on the beach or relaxing by the gorgeous pool. The bed is super comfy with luxe linens, the bathroom had nice fixtures, plush towels and top of the line toiletries. We had breakfast and dinner there and the meny for both had a great selection and the prices were very, very reasonable. Looking so forward to going back here. I will definitely book this hotel resort again in the near future!
Beom-Soo South Korea
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BRBR1998, Manager at Henann Regency Resort & Spa
Responded 8 Feb 2020
Dear Soobeomssss, Many thanks for taking the time to write your wonderful impressions of your recent stay with us here at Henann Regency Resort and Spa. It has been our constant endeavour to ensure our guests leave with lasting, valuable memories, and we are glad to learn that we have accomplished this during your recent experience with us. We highly appreciated you compliments on the beautiful beach views and comfort provided by our rooms, our gorgeous pools and wonderful dining experience. These words will definitely be shared with the entire team. It was a pleasure to be of service and we would absolutely love to welcome you again on you future vacations.
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It has been a while since I posted a review here on Trip Advisor and to warn my fellow travelers traveling with family, I made sure to post this.
This is the 3rd Henann we tried in Boracay, considering that I brought my whole family, we chose Regency this time as it is Beach Front and the location is right at the heart of Station 2. Henann Garden and Henann Lagoon were great, but, this one, made our 1 week stay horrible. We book 4 rooms for 6 nights for our family.
When we booked: 1. We requested lower floors because we have 2 Seniors and 2 PWDs. This was not noted. 2. Our rooms were heavily separated apart. 3. 2 out of 4 rooms had king-size beds even when we requested to have 1 queen and 1 single. 4. We paid for extra people but all the extra beds were not ready and set up in the room. You have to call so they will bring them up and that is the time they will set it up. 5. In 2 of our rooms, the air conditioning units were not working. 6. The room of our Senior Parents had a clogged bathroom, it took 2 days for them to act on it and then finally transfer my parents. 7. We were transferred twice because of issues in the rooms, one room that was assigned to us was in front of the smoking area - we had children.
During all of these 7 issues, I did not complain anymore as they tried to compensate and transferred one booking to a Suite room.
On our 2nd day, we transferred to a Suite room as this is the 3rd time we are transferring rooms. Imagine we spent our first 2 days in Boracay transferring rooms. Their suite room was large, but wait, the AC was not working! It turns off by itself and they needed to clean the AC thrice! After cleaning it for 3x, the AC was still not working efficiently, because I was exhausted to transfer AGAIN, we were given an Iwata Fan.
On our first day of breakfast, the people at their restaurant insisted our breakfast buffet is only good for 8 when we paid for 11. They had my Senior Parents wait outside standing until I just blew up and asked for the manager.
This is the first time we traveled again as a family after 2 years. Unfortunately, they did not fail to turn it into a nightmare.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip:Â Choose another Henann
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family and i stayed here for 2 nights from Jan. 14 to 16 for my parents anniversary. got the superior room near the beach access of the hotel, which my parents love, lots of restaurants to choose from had dinner at Mesa for some filipino food, buffet breakfast at sea breeze cafe is included in the package, and had a variety of food available. the staff is very attentive and greeted us with the smile everywhere, specially the staff at pool bar they even suggested to took our pictures near the pool, the best part is that the beach is just a few steps away and are well tended by the staff. beach mats are available by the shore & security is tight… also would like to give my recommendation and big thanks to Ms.Daisy at the front desk who helped us arranged our transfers we felt like Vips, she even suggested activities for us and gave infos about the hotel... will come soon and bring the whole family thank you again.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BRBR1998, Manager at Henann Regency Resort & Spa
Responded 30 Jan 2020
Dear boos834, Thank you so much for sharing your wonderful impressions of your recent stay with us here at Henann Regency Resort and Spa. We are humbled that we have exceeded your expectations and we are so grateful that you have chosen to stay with us from among numerous impressive and beautiful resorts on the island. The entire team is more than thankful to learn that you have enjoyed our dining experience, facilities, convenient location, security and our warm hospitality. It goes to show that our commitment to excellence is taken sincerely and we assure you that we will continuously strive to do better every day. Once again, we thank you for sharing this experience and we hope to see you again on your future travels.
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Room will make you feel secured, your sleepless nights in the metropolis will be gone once you started to lay your back on its soft, fluffy bed and the sourrounding is so quite and peaceful. The strategic location provides us access to essential food chain, stores, supermarket and wet market, they are all walking distance from the hotel. It has complete amenities that will give satisfaction to your needs. During high tide and strong wind, the swimming is an enjoyable part to to swim. Steam towel make you feel so good. You can avail a new one everytine you need. Food, wow excellent service and staff are ver accomodating. Clients’ satisfaction is their top priority. Our stay in Hennan Regency left remarkable experiences that we will miss everywhere we go. Overall, its a mirandum place, instill marvelous experiences in our memory.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip:Â To relax choose south side rooms are quiter location, pool side room for swim lovers, bond with...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DMM Salazar, General Manager at Henann Regency Resort & Spa
Responded 14 Aug 2021
Dear Eugenia Paje, Wow! We are all speechless while reading your extreme and superb remarks showing your admiration to our resort and the luxury and comfort we offer. We have nothing to say but a Big THANK YOU to your wonderful praises. This truly brings so much happiness and inspiration to each and everyone in our team. We could not agree more that our perfect location at the center of Station2 beach front allows you to access conveniently the different establishments, water activities and most of all the famous crystal clear white beach. Our resort is undeniably a great escape from the hustle and bustle in the metropolis. With our comfortable and finest facilities and serene environment, we assure you that you will have the best and relaxing time of your life in our little haven of peace. Indeed, the guest's overall satisfaction is on top of our list. Our dedicated staff is always at their best to ensure that we create memories that is worth sharing and unforgettable. Again, thank you for choosing our resort. We hope to create more wonderful Henann memories in the future.
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Their wifi speed is just enough for browsing and watching Youtube. Not fast enough for watchong Netflix, you may need to purchase data through Smart and or Globe. 4G signal is good.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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