Crown Regency Beach Resort

Crown Regency Beach Resort

Boat Station 3 Area, Ambulong, Barangay Manoc Manoc, Malay, Aklan Province 5608 Philippines
Traveller (96)
Junior Suite (34.8 square meters) - View from Room
Room & Suite (243)
Beachfront
Pool & Beach (47)

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About

3.0
#114 of 166 hotels in Boracay
3.7 of 5 bubbles
Location
3.4 of 5 bubbles
Cleanliness
3.4 of 5 bubbles
Service
3.2 of 5 bubbles
Value
Inspired by the airy breeze and laid-back atmosphere of the island life, Crown Regency Beach Resort is located at the beach front of Station 3, Boracay Island. This property has 87 rooms and suites, all ensuring utmost relaxation to every guest visiting the beautiful island. Guests can enjoy a tranquil dip at the infinity pool of the resort roof deck, and relish in a gastronomic experience with the daily fisherman’s catch at the signature Lobby Lounge whilst enjoying some live island music. Bask in the white sands and clear seas while inhaling the fresh smell of the ocean breeze at Crown Regency Beach Resort.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Boating
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Public wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Canoeing
Snorkelling
Windsurfing
Evening entertainment
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Cable / satellite TV
Bath / shower
Seating area
Telephone
Wardrobe / wardrobe
Iron
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Filipino

Location

Boat Station 3 Area, Ambulong, Barangay Manoc Manoc, Malay, Aklan Province 5608 Philippines
138Reviews7Q+A22Room tips
Traveller rating
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Detailed Reviews
Juan Paolo T wrote a review Jul 2023
Spain
Hotel's Favourite
4.0 of 5 bubbles
I arrive at the hotel around 12noon from the previous hotel in newcoast and yes i was able to check in right away despite the standard check-in is 2pm thats to their friendly Front Desk Associate who assisted me. I book a maybe deluxe room and i got 1 double bed and 1 single bed. I was able to take a quick dip to their pool but i can't stay too long because its very cold and the wind blowing strong.
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Date of stay: July 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Landingin wrote a review Jan 2021
Cainta, Philippines
+1
3.0 of 5 bubbles
I have been to Boracay several times over the past few years, and I have heard/seen Crown Regency properties in the Island. I Always have the perception of it being fancy and with good reputation. And this trip, I finally decided to give it a try and stay coming from a 1 night stay in Fairways. First, ETrike driver got confused and dropped me off in a closed crown regency property and said its the only one operating (although hotel is not at fault on this). After several minutes of walk, finally found the property along the white beach strip on station 3.

Welcome was not as warm. Im not sure, felt like staff a little disconnected. Regular transactional check in process, keys given without advising me of the resort facilities or breakfast timings.

I am not even sure if the pool is open.

Hallways feel was not inviting and gave me a cold and sad vibes. Room was spacious enough, with balcony with a sad view of closed and empty building. Room needs a little refresh. Felt like being transported back to the 90s. No bidet in the bathroom/toilet.

I asked couple of times some info about the area, and both staff were unsure and was not convincing and confident with their answers.

The saving grace for me was the location which is easy access to the ever beautiful white beach. The breakfast experience was great with the only very pleasant staff I encountered during my stay was the lady assisting for breakfast (sorry was not able to get her name). She was very lively and much friendlier.

I had to cancel my 2nd night and moved to another property because of lack of engagement and as well as property felt like it was not in a good mood and vibe generally.

Overall, it was just an OK stay as I was out most of the time enjoying the white beach.
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Date of stay: January 2021
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RKBeij wrote a review Mar 2020
Makati, Philippines
3.0 of 5 bubbles
Nice location as mentioned, but some renovation is necessary.
Breakfast had not much selection.
The suite was quite dark with definitely not a nice view when looking out of the window.
The selection at the Bar, which is quite a favorable location had not the normal drinks you would expect.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Art wrote a review Aug 2022
5.0 of 5 bubbles
Place needs some renovation but overall I had a nice time. Mr. Mike was very help regarding setting up a romantic dinner and staff Alona was super helpful and has a lot of energy and always have a smile on her face.

All I can say is that the staff was AMAZING AND CHEERFUL, they just need to maintain the hotel and make it more lively. Pool jets wasn't even turned on and even the pool lights are turned off even at night.

Food is good but can be better, I'll definitely stay again and hopefully Mr. Mike, Alona and the lobby staff are still there to welcome us.

5 stars due to staff and location
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buenos B wrote a review Sept 2023
+1
1.0 of 5 bubbles
This was the most disgusting and worn down ‘4 star hotel’ I have ever been to. I have seen motels with cleaner facilities.
• Firstly, there was blood on our bed sheets and pillows, although minor, it was not clean
• There was dust everywhere and the floors weren’t cleaned
• Even when we requested new bed sheets, there was still blood on the new bedsheets
• Tv did not work
• The phone service in the room did not work
• Most of the drawers/cabinets were chipped or broken
• Buffet was gross and we ended up eating in other places for breakfast
• Our key card for our door didn’t work, so they had to give us a physical key
• Our door was jammed often so we had to push with a lot of force to get into our room
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Date of stay: January 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Do not come to this hotel. Please spend your vacation in another hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relax37085518416 wrote a review Feb 2023
5.0 of 5 bubbles
Very nice staff, friendly, helpful and approachable. Room was fresh smelling and clean. Food was served on time and staff in dining are always smiling and greeting. Will surely come back again and hoping still the staff.
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Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J N wrote a review Sept 2023
2.0 of 5 bubbles
The only good thing during our whole stay was their employees — they were polite and accommodating (at least the people in their Boracay property, it’s a different story if we’re gonna talk about the people from their HQ in Cebu — they don’t exude good customer service) . That’s it. The hotel/property, amenities were a let down, was a total rip-off!
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Date of stay: September 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Snookota11 wrote a review Jan 2015
Australia
1.0 of 5 bubbles
This hotel was disgraceful from start to finish.
Never have I ever experienced such a terrible hotel stay in my extensive years of travel.
There was NO HOT WATER during our entire stay (Is this even legal)

To begin with we had issues with check-in when the front desk staff tried to charge us extra for the room for having an additional person when the booking allowed for 4ppl (We had emailed days prior to confirm another bed but no response was received). The manager had to get involved and told us that we would get the same presidential room with 2 queen beds.

Because it was the Christmas period it meant that most places had zero vacancies or could only facilitate a portion of the dates for our booking which to be honest is the only reason why we endured this horrific stay.

There were many instances that I found to be awful. One of the things that I found disrespectful was the staff.

Hands down the most unprofessional group I have ever encountered.

The staff did not realize that I could both speak and understand the local dialect, to which I overheard many awful conversations gossiping among themselves about both myself and other guests.

On the fist night my husband was ill from food poising so I wanted to have a doctor come to our room. I went to reception as the music was blaring so loud a phone call would of been pointless. The girl at the desk told me they couldn't call a doctor and that the clinic was within walking distance. After telling her he was in no state to walk she finally and reluctantly made the call to the clinic.

One night after the loud music had stopped playing and the bar was closed we were unable to sleep as some staff members with a group were drinking singing and laughing. It was 2 am I went to reception (the security guard was just sitting there doing nothing) and told her that we could hear everything from our rooms, to which she advised she would talk to them.
20 minutes later the singing and loud laughing began again, the reception said she had asked them to quieten down and their reply was "we will try" I asked her if the bar was open her reply was "no" and there was nothing she could do she already talked to them. She was passive aggressive and mostly laughed at me and allowed them to carry on, putting unprofessional staff members before customers.

I'll bullet-point all the other issues below

- There was NO HOT WATER during our entire stay (Is this even legal)
- The room was just above the front desk and smelt disgusting and dusty
- bathroom was mouldy
- sound proofing needed as everything can be heard from our room
- loud club music till late at night
- Mini bar was never filled once during our stay
- WiFi was non existent
- towels were thin and ragged
- sand always on the floor of room
- location is terrible and far away from everything
- breakfast was inedible
- photos are outdated

I'm a firm believer in never say never! But mark my words even if you paid me I would never go back to this hotel again nor would I ever recommend it to anyone else
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Date of stay: December 2014
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Stay anywhere but here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Georgie A wrote a review Jan 2015
2.0 of 5 bubbles
I am a seasoned traveler and have stayed in everything from rural country motels to 5 star resorts and I have to say this is the worst hotel experience I have ever had. Don't be fooled by the website, majority of the facilities advertised are actually at the other Crown Regency at Station 2 and the rooms are straight out of some 70's horror show. There is no infinity pool - as infinity pools are understood to be - and the showers are the pits. The staff at the hotel are not useful at all. If they don't want to deal with your request they switch to local language and pretend not to speak English. We were not the only guests who had complaints during our stay, we watched several guests trying to get resolve while being ignored. Additionally, breakfast is disgusting - we had to eat out AND PAY to go somewhere else every morning, towels are paper thin and all need to be replaced and the location is about 20-30mins walk from the good restaurants/D-Mall. I would not recommend this hotel to my worst enemy!!!!!
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Date of stay: December 2014
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caracat06 wrote a review Jan 2015
Manila, Philippines
4.0 of 5 bubbles
Hotel facilities: don't expect 5 star accommodation but good enough for what you pay for. Room size is decent. Clean rooms. Helpful staffs and security is okay. They have small infinity pool and kiddie pool at the 3rd floor.
Location: I love to stay at station 3 if I'm with family coz it's more quiet and not that crowded. This is also near the old talipapa area wherein you can eat cheaper food and can buy stuff at the tiangge. There are also convenience stores very near the hotel. If you are into island hopping, boat rentals are just a few steps away the hotel. But you can't swim that much at the beach due to those boats. A little walk towards station 2 can be an option if you want to have a good swim at the beach.
Restaurant: I don't like their food. They need to improve a lot on that. Food doesn't taste good. What is good... Is their happy hour (liquor drinks at buy one take one)... 12nn to 9pm. :)
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Date of stay: January 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AMIT10081983 asked a question Jan 2020
Mumbai, Maharashtra, India7 contributions10 helpful votes
Hi...I am trying to reach u thru the no provided on the booking. Is the hotel working?
Edithcmc1227 asked a question Nov 2017
Metro Manila, Philippines
Do u have a kettle in the room
Answer from CrownRegencyHotels
Cebu City, Philippines
Yes we do have an electric kettle.
Answer from CrownRegencyHotels
Cebu City, Philippines
Hi Aybeth, Yes there are hot and cold showers at Crown Regency Beach Resort. Dian
Mary D. asked a question Jun 2015
3 contributions1 helpful vote
Is this the same hotel with ClubUltima?
Buenos B wrote a tip Sept 2023
1 contribution
1.0 of 5 bubbles
"Do not come to this hotel. Please spend your vacation in another hotel."
Read full review
Guillermo wrote a tip Oct 2022
Philippines1,132 contribution72 helpful votes
4.0 of 5 bubbles
"The restaurant in front beach gives you good view of sunset and crowd."
Read full review
browncass100 wrote a tip Feb 2018
Sydney, Australia1 contribution
5.0 of 5 bubbles
"Booked on this hotel please"
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ssandra506 wrote a tip Jan 2018
Central Russia, Russia1 contribution
5.0 of 5 bubbles
"on the second floor"
Read full review
jackienam wrote a tip Jan 2018
New York City, New York1 contribution
4.0 of 5 bubbles
"near the pool area"
Read full review
Not the right property for you?
There are more places to choose from in the Boracay area.
PRICE RANGE
₹4,763 - ₹5,181 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasPanay IslandAklan ProvinceMalayBoracay
NUMBER OF ROOMS
87
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CROWN REGENCY BEACH RESORT (Boracay) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Crown Regency Beach Resort
Which popular attractions are close to Crown Regency Beach Resort?
Nearby attractions include D’Mall Boracay (0.10 km), Epic Boracay (Nightclub) (0.2 km), and Bulabog Beach (0.4 km).
What are some of the property amenities at Crown Regency Beach Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Crown Regency Beach Resort?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Crown Regency Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Crown Regency Beach Resort?
Conveniently located restaurants include Christina's At Henann Regency Resort And Spa, Hakuna Matata Boracay, and Don Vito Boracay.
Are there opportunities to exercise at Crown Regency Beach Resort?
Yes, guests have access to a pool during their stay.
Does Crown Regency Beach Resort have airport transportation?
Yes, Crown Regency Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crown Regency Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Crown Regency Beach Resort?
The staff speaks multiple languages, including English and Filipino.
Is Crown Regency Beach Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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