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Golden Phoenix Hotel

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128 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Reviewed 11 September 2015

superficially looks good, but had to ask for everything, hand towels, supposed to have a beach view but overlooked a squatters area, just great when on your honeymoon. Fridge doesn't operate correctly, still trying to get ice cubes 6 hour later. bed way too hard. No cupboard space for clothes although room has plenty of space.

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Thank Brian W
Manila, Philippines
Reviewed 16 August 2015

LOCATION: You have to walk about 50-100 meters from the main road before arriving at the resort. Good thing that the reception area is near the main road. Very much beachfront and they have lounge chairs available. AMENITIES: Pool is clean and big. They have a kiddie pool, that our toddler enjoyed so much. The towels you can borrow from...

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Thank MommyAzza
Reviewed 11 August 2015 via mobile

It was a fun vacation and did not expect the room to be big but it was quite big. It was clean and had all the basic necessities. The bed wasnt the best it was a bit hard but it was ok. The staff are very courteous, friendly and accommodating. When we were there it was raining, so the area...

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Thank Marisa Y
Reviewed 31 July 2015

Hotel management should educate their staffs how to control guests from shouting and yelling around the guests rooms. Staying there is like living in a hostel rather than a hotel. Wet clothes were seen hanging all along the corridors.

Review collected in partnership with this hotel
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Thank Steven C
Auckland, New Zealand
Reviewed 17 June 2015

We booked this place thinking it was 4 star. 3 star at best. It was not a nice feeling when you check into the room and you realise the guests before you were a family of cockroaches. I had to complain twice before I was offred a diffrent room. The staff at the front desk told me that due to...

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3Thank khaladr2015
Reviewed 15 May 2015 via mobile

It's located at Station 3. It's a few minutes walk from the center of Boracay so much quiet than the very crowded Station 2 and much cleaner. Front beach and has a big pool. Breakfast buffet is good. And the staffs are very welcoming and nice. Spa is quite expensive but it's worth every penny. Downside is only 1 elevator...

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Thank Ekang816
GoldenPhoenixHotel, Onlines Sales at Golden Phoenix Hotel, responded to this review

Good day, thank you for staying with us and made your stay enjoyable and relaxing. We have taken into account your feedback and will improve in it. See you again soon!

Reviewed 6 May 2015 via mobile

Spacious room with nice view of the beachfront With swimming pool Food 8/10 Customer Service 7/10 Clean rooms A perfect place for family with kids because you will enjoy the beach and the swimming pool

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Thank Mitchelledg
GoldenPhoenixHotel, Online Sales at Golden Phoenix Hotel, responded to this review

We appreciate your feedback and see you again here for your next vacation.

Reviewed 28 March 2015 via mobile

Location is very good being just in beach front. Staff are very accommodating and approachable; their services are very fast and satisfying. Choices for the breakfast should be extended to Filipino food and not just "mostly" korean food. Really good value for money and security of your stuff.

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1Thank Carlos C
GoldenPhoenixHotel, Online Sales at Golden Phoenix Hotel, responded to this review

Good day, first of all, we apologize for the awfully late response. We appreciate your feedback. See you again here for your next vacation at Golden Phoenix Hotel, your home in Boracay!

Sydney
Reviewed 16 March 2015

Hotel ideally located beachside on Station 3. That is the only good thing going for this hotel. After getting dropped off by Southwest Tours on the street behind the hotel, we had to lug our baggage through unpaved back streets through market stalls ourselves. They sent 1 porter who was able to carry 2 out of the 6 luggage we...

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Thank kaz188
Auckland, New Zealand
Reviewed 15 March 2015

We were forced to check into this hotel as the plumbing in our regular hotel had broken done. When the other hotel heard we were not happy with the Golden Phoenix and wanted to be transferred to another hotel,but the owner of the Golden Phoenix would not allow this,as he wanted to keep our money for himself.The hotel rates itself...

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1Thank divastarzz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Boracay Golden Phoenix Hotel is a deluxe holiday hotel. It devotes to reach every customer's expectation, from business trip or simple tourism. With warm and fragrant setting and original decoration, the hotel provides comfortable, quiet and relaxing accommodations. It gives a different feeling upon entering the place because of the very accommodating and well maintained environment. With professional and efficient service, Golden Phoenix hotel creates a unique atmosphere of relaxation, ease and joy. All effort is made for the anticipation that the customers will feel at ease. ... more   less 

Additional Information about Golden Phoenix Hotel

Address: | Boat Station 3, Manoc-Manoc, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: ₹ 6,400 - ₹ 9,940 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Phoenix Hotel 4*
Number of rooms: 131
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Questions & Answers

Here's what travellers have asked, with answers from Golden Phoenix Hotel staff and other travellers.
1 question
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Questions? Get answers from Golden Phoenix Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a huge balcony facing the beach - room 4107.”
  • The view from our massive balcony.
  • The impractical bathtub & shower combination.
  • Lounge area
  • Room 4017
 of 5 bubbles A4000XVelizabethc, 17 Jun 2016 | Read review
“Ask for sea view roos from 2 nd floor”
 of 5 bubbles Atila295, 10 Jun 2016 | Read review
“Decent views of the beach, but choose another hotel”
 of 5 bubbles eliterockaway, 23 Mar 2016 | Read review
“Try their suite rooms ”
 of 5 bubbles allens15x, 2 Mar 2016 | Read review
“Clean it and and remove the bugs”
 of 5 bubbles Haywire2, 30 Dec 2015 | Read review
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