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Shangri-La's Boracay Resort & Spa

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2,636 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Boracay Resort & Spa
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Showing 2,146: English reviews
Reviewed 7 January 2016

A new year adventure that started out somewhat inauspiciously, but ended as the highlight of our honeymoon. There were a few drawbacks – not enough loungers on the beach; a rather messy transfer from the airport; lunch options that became a bit repetitive – but these were far outweighed by the quality of the resort. LOCATION At the northern tip...

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Helpful?
2Thank TheSpaceCadet
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear TheSpaceCadet, Thank you very much for your positive review about your recent stay in the resort. While I appreciated you highlighting the facilities, I would like to say special thanks for mentioning Holly, Mar-D, Elvina and the helpful and friendly staff that you met during your stay. I am certainly lucky to be surrounded by so many great people...

London, United Kingdom
Reviewed 6 January 2016

We stayed at this property over the first week in december, and what a truly exceptional property it is. We are not able to express our gratitude fully to the hotel and staff who made it a truly memorable stay for us. We were very fortunate to stay in loft villa number 25 for three nights which sits at the...

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Helpful?
1Thank robinshroot
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear robinshroot, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services and a heartfelt thank you for recognizing Eric, Julius and Lee . It will be a pleasure to share your review with them. My team and I look forward...

Reviewed 6 January 2016 via mobile

I stayed at this resort for 3 night in a loft villa. The swimming pool was nice and especially private dinners were of a high standing. The butler Erwin, he fulfilled all our request with efficient level. The Spa was nice but my partner did not satisfied with the Spa service. We asked for 2 male therapists and mine therapist,...

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Helpful?
Thank Rex1000
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Rex1000, Thank you for sharing your good words about Shangri-La Boracay. We strive to do our best in providing the highest quality of product and service to meet our guest needs. I am delighted that you are pleased with our services and facilities. Thank you for recognizing Erwin and Alex. I hope they have made a difference on your...

Matsue, Japan
Reviewed 6 January 2016

From the service of every staff we were in contact with,to the beautiful private each and the delicious food, we really are so glad for coming back for the second time.The new year countdown party is a very memorable experience too! Mabuhay Shangri-la Boracay!

Review collected in partnership with shangri-la.com
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Helpful?
Thank Shirleyharada
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Shirleyharada, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

Portland, Oregon
Reviewed 5 January 2016

Our visit to Shangri-La was AMAZING! We loved every minute of if and wished we were able to stay longer. The welcoming staff at the airport, private pavilion and resort were all so nice. The rooms were appointed. Our experience with the treetop restaurant Rima wasn't all that was expected, which was too bad. Food was good, service was lacking.

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Helpful?
Thank Joann W
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Joann W, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards,...

Hong Kong
Reviewed 4 January 2016

wonderful hotel, the service was great from start to finish. Our room was over looking the sea, it was fantastic. We had a great time. We were expecting the food and menu a bit better. We very much recommend it

Review collected in partnership with Shangri La Hotels
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Helpful?
Thank BrunoGuillon
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear BrunoGuillon, We are so happy to learn that you had an excellent experience in the resort. Thank you so much for sharing your positive feedback on your recent stay in the resort. My team and I look forward to welcoming you back in Boracay with your family. Best regards, Ester P. Marcaida

Makati, Philippines
Reviewed 2 January 2016

This is the BEST resort in the island! I've been to a lot of resorts, hotels, and all sorts of accommodation in Boracay and this is the BEST! Shangri-La are good for couples on honeymoon and families who wants peace, quiet and relaxation in Boracay. The resort is very far from the nightlife and happy beach life of Boracay; and...

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Helpful?
Thank AbbieReal
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear IHeartTravel12, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Regards, Ester P. Marcaida

Reviewed 2 January 2016 via mobile

Compared to other 5 star resorts this one is good, but not really as they call it themselves "welcome to paradise". Pick up and transfer from and to the airport and the hotel was perfect and also the check in was fine. Rooms were good en the lay out and atmosphere of the resort is very nice. The resort is...

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Helpful?
1Thank Ronald D
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear RonaldD, Thank you for taking time to share details of your experience at the resort. I would like to apologize for the inconvenience and shortcomings of the service staff in taking care of you. We are concerned and wish to know more about what happened. I will appreciate if you can contact me directly through email at ester.marcaida@shangri-la.com We...

New Delhi, India
Reviewed 2 January 2016

We stayed in the Shangri-la Boracay resort from 24th to 31st Dec in 2015 - 6 year old kid, my wife and myself. We have been touring globally for more than 10 years and this was our first Shangri-la stay. I can confidently say that this was my best experience ever by far in a resort in every aspect with...

Review collected in partnership with shangri-la.com
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Helpful?
1Thank saibal1973
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear saibal1973, Thank you for taking the time to share your wonderful experience at the resort. I am happy to share to the team your kind words as we are encouraged knowing that our guests such as yourself are satisfied with our services as it is what we strive for everyday. My team and I look forward to welcoming you...

Asia
Reviewed 30 December 2015

This review is long overdue. Shangri-La Boracay was a great experience. The service was outstanding. Special mention to Butler Mike. The breakfast buffet was amazing. The pool was big and very relaxing. Overall, a good place to relax!

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Helpful?
Thank WhoppeR2015
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear WhoppeR2015, A heartfelt thank you for recognizing Mike in your review! I have shared your compliments and thanked him for making a difference to your visit. My team and I look forward to welcoming you back in Boracay with your family. Best regards, Ester P. Marcaida

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: ₹ 23,373 - ₹ 48,383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Top resorts Hotel in Boracay
#4 Spa Hotel in Boracay
#4 On the Beach Hotel in Boracay
#4 Luxury Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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