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Shangri-La's Boracay Resort & Spa

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2,587 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Boracay Resort & Spa
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Showing 2,108: English reviews
Paranaque, Philippines
Reviewed 10 December 2015

We stayed earlier this year at this hotel to celebrate my partner's birthday. They were kind enough to accommodate my request to have some balloons and cake prepared when we got to our room. They even gave us a complimentary wine that night! Just this week, we went back with our daughter and we were giddy to see a small...

Review collected in partnership with shangri-la.com
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Helpful?
Thank 123dt
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear 123dt, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay. Best regards, Ester...

Reviewed 10 December 2015

Every other hotel is just a hotel. Shangrila has the best people, best service, best location in boracay. From airport and back to airport. It was the Shangrila experience. Thank you for making our 6th anniversary even more special.

Review collected in partnership with shangri-la.com
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Helpful?
1Thank Joel C
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Joel C, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Regards, Ester P. Marcaida

Dusseldorf, Germany
Reviewed 9 December 2015

Don't bother with any other hotel in Boracay. I don't understand the negative reviews. From the moment you step off the plane, to the time you get back on it again, Shangri La have got you covered. When we arrived at Caticlan, everyone scrambled to arrange for transport to the jetty to take a boat with 50 other people to...

Review collected in partnership with shangri-la.com
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Helpful?
3Thank SonalAmbar30
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear SonalAmbar30, A heartfelt thank you for recognizing Mary Jane, Alex, J-Pee, Rommel, Keith, hamid and Irfan in your review! I have shared your compliments and thanked them for making a difference to your visit. My team and I look forward to welcoming you back in Boracay. Best regards, Ester P. Marcaida

montreal
Reviewed 7 December 2015

Was at the hotel for 5 days in December. Property is amazing, the hotel private beach is stunning. The staff is very nice, the food is very very good. I had a regular king room and it was spectacular, very comfy bed, large room, good wifi signal, balcony with comfy long chair. This property might be a bit expensive but...

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Helpful?
Thank elmalik
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear elmalik, We are so happy to learn that you had an excellent experience in the resort. Thank you so much for sharing your positive feedback on your recent stay in the resort. My team and I look forward to welcoming you back in Boracay with your family. Best regards, Ester P. Marcaida

Sydney
Reviewed 6 December 2015

One of the best Shangri La Hotels i have been to. Excellent restaurants in the hotel, Great bar by the pool and the private beach. Service can be a little on the slow side but then again it is a holiday resort .... so whats the hurry !!! Cant fault this place at all, i would for sure return.

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Helpful?
Thank VictorCity
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear VictorCity, Thank you for taking the time to share your wonderful experience at the resort. I am happy to share to the team your kind words as we are encouraged knowing that our guests such as yourself are satisfied with our services as it is what we strive for everyday. Moreover, I am delighted that you had a great...

Quezon City, Philippines
Reviewed 1 December 2015

From the moment you are welcomed by their staff upon your arrival until the moment you are safely checked in back in the airport for your flight back home the Shangri-La experience is the best I have encountered so far. And I thought Shangri-La Mactan was awesome, Shangri-La Boracay is way better! Arrived via Kalibo airport on an early evening...

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Helpful?
1Thank grouchalv
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear grouchalv, Thank you very much for your positive review about your recent stay in the resort. While I appreciated you highlighting the facilities, I would like to say special thanks for highlighting the helpful and friendly staff that you met during your stay. I am certainly lucky to be surrounded by so many great staff in the team. My...

Iasi, Romania
Reviewed 30 November 2015

The sea view room is a must! Absolutely stunning hotel with gorgeous gardens and private beach.The entire property is great, very friendly and helpful hotel staff, the rooms are large and beautiful but not clean.The cleaning is done by men.Breakfast was good.They have free shuttle bus If you want to see the area.

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Helpful?
1Thank Apostol S
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Apostol S, Thank you for sharing your positive feedback on your stay with us. I'm glad that you had a memorable experience while staying in the resort. My team and I hope to welcome you back in the resort on your future trips. Best regards, Ester P. Marcaida

new york
Reviewed 30 November 2015

Shangri-La Boracay is one of the best hotels the Philippines has to offer and I thoroughly enjoyed my stay with them. It is not searingly 5 stars like Ritz Carlton hotels in other countries, but I believe it's indicative of the country itself. This hotel is the closest to that level as you're ever going to get and the best...

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Helpful?
3Thank fieryblush
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear fieryblush, Thank you for taking the time to share your wonderful experience at the resort. I am happy to share to the team your kind words. We are encouraged knowing that our guests such as yourself are satisfied with our services as it is what we strive for everyday. Moreover, I am delighted that you and your family had...

Reviewed 28 November 2015 via mobile

We were once in Boracay in 2012 and stayed in one of the hotels in Station 2. We felt that it was too crowded and just too noisy for us. Then, this year we said we wanted to see Boracay again but in a different atmosphere...true to their promise, it was indeed a PARADISE! We booked 2 Seaview Suite, for...

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Helpful?
4Thank Marylou L
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear MaryLou L, Thank you very much for your positive review about your recent experience with us. I am delighted to learn that you were impressed with our products and services. It will be a pleasure to share this with our team. My team and I look forward to welcoming you back when you return to Boracay! Best regards, Ester...

Orlando, Florida
Reviewed 28 November 2015

Beautiful resort, amazing food, private beach, and service that really goes above and beyond! Free breakfast blew our minds! I'd recommend getting to Solana bar early to grab a bungalow overlooking the sunset!

Review collected in partnership with shangri-la.com
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Helpful?
Thank Kenny E
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Kenny E, It is truly a pleasure to learn that your Shangri-La Boracay experience was sensational. Your compliments are truly appreciated and we look forward to delight you again on your next visit. Regards, Ester P. Marcaida

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Ocean Villa with Private Pool (184)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: ₹ 22,739 - ₹ 60,773 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Hotels.com, Orbitz, Agoda, Travelocity, Booking.com and Jetsetter so you can book your Shangri-La's Boracay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#1 On the Beach Hotel in Boracay
#1 Luxury Hotel in Boracay
#1 Spa Hotel in Boracay
#2 Top resorts Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
48 questions
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view room is nice”
  • we requested extra bed for this room
  • balcony with bed and table & chair
  • bath tub
  • this room with extra bed has dual lavatory
  • 3 beds, 3 robes, 3 set slippers, 6 bottle water
  • snack drawer
  • coffee, tea, sugar & cream, glass, water kettle
  • mini ref, ice bucket not shown
 of 5 bubbles 111oscarp, 16 Feb 2017 | Read review
“Ground floor deluxe room gives easy access to the grounds and pool areas”
 of 5 bubbles MTL66, 16 Feb 2017 | Read review
“Book the Treehouse Villa for the views & jacuzzi or the Garden Villa for your own pool and easy beach access.”
  • Tub with a view at the Tanawin Villa (Treehouse Villa)
  • Tanawin Villa (Treehouse Villa)
  • Lounges at the Tanawin Villa (Treehouse Villa)
  • Living area of the Tanawin Villa (Treehouse Villa)
  • Living Room at the Tanawin Villa (Treehouse Villa)
  • Tanawin Villa (Treehouse Villa)
  • Jacuzzi with the view of the Tanawin Villa (Treehouse Villa)
  • Lounges at the Tanawin Villa (Treehouse Villa)
 of 5 bubbles AbbieReal, 12 Feb 2017 | Read review
“Best view from villas would be at the south wing (timog) which overlooks the Punta Bunga beach.”
 of 5 bubbles passportpleasePH, 29 Jan 2017 | Read review
“Take the sea view rooms !”
 of 5 bubbles Travelbuff-Ind, 20 Jan 2017 | Read review
5 of 5