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Shangri-La's Boracay Resort & Spa

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2,640 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Boracay Resort & Spa
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Showing 2,149: English reviews
Makati, Philippines
Reviewed 4 April 2016

Great place, facilities, food, experience and staff...it is a "paradise". Great place to relax and share moments with your partner, family or friends. Very professional yet friendly and courteous staff. Makes you feel like a real guest.

Review collected in partnership with shangri-la.com
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Helpful?
Thank azaraquel
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear azaraquel, Thank you for sharing your positive feedback on your stay with us. I'm glad that you had a memorable experience while staying in the resort. My team and I hope to welcome you back in the resort on your future trips. Best regards, Ester P. Marcaida

Philippines
Reviewed 4 April 2016

The facilities were outstanding but the attitude of the staff were not. When my friends and I checked in (we were going to attend a wedding), the front desk initially refused to heed to our request for an earlier check-in time given that we were going to depart for a cruise at 1pm. We also wanted to avail of the...

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Helpful?
Thank ZarinaPhilippines
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear ZarinaPhilippines, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida

Shanghai
Reviewed 1 April 2016

Exceptional location plus excellent staff, services and activities. Relax on the beach or poolside or partake in water sports! Shuttle service to town was convenient. Perfect for families or couples. The ONLY place to stay on Boracay.

Review collected in partnership with shangri-la.com
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Helpful?
Thank ddarms
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear ddarms It is truly a pleasure to learn that your Shangri-La Boracay experience was sensational. Your compliments are truly appreciated and we look forward to delight you again on your next visit. Regards, Ester Marcaida

Reviewed 1 April 2016

We recently travelled to the stunning Shangri-La resort on the island of Boracay. Our intention was to do as little as possible, and that's exactly what we were able to do. The staff were friendly and accommodating, the tree house villa was stunning, complete with monkeys. The food and beverage offerings were plentiful with the "make your own bloody mary"...

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Helpful?
Thank MamasanKitchenBar
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear MamasanKitchenBar, Thank you for sharing your positive feedback on your stay with us. I'm glad that you had a memorable experience and loved the Pool Villa. My team and I hope to welcome you back in the resort on your future trips. Best regards, Ester P. Marcaida

Reviewed 1 April 2016

Can't fault this place. Heaven on earth. Value for money, amazing facilities, great location and simply beautiful. I would move here if I could. Nicely located away from the main strip - there are two private beaches, several pools. Food, entertainment, bars, activities all excellent. Sunset's to die for. I've been 3-4 times now and will definitely go back. A...

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Helpful?
Thank TarloP
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear TarloP Thank you for sharing your positive feedback on your stay with us. We are truly delighted to learn that you have found paradise in our resort and that you had an excellent holiday. We look forward to welcoming you back in Boracay on your future holidays. Best regards, Ester P. Marcaida

Hong Kong, China
Reviewed 31 March 2016

This is the best Shangri-La Resort I've been to so far. The sea was as clear as sapphires you could literally gaze down at the bottom of the reef. There where so many kinds of fish ,there where Clown fish, blue tang fish, green fish blue fish it was amazing. But the water sports weren't so great I can't really...

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Helpful?
Thank Ragav M
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Ragav M, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida General Manager

HongKong
Reviewed 31 March 2016

We’d been looking forward to visiting Boracay for some years and decided to go via Kalibo to avoid a transfer in Manila. This was reasonably painless and took around 1.5 hrs to the jetty. 15 minute speedboat ride and you are there. Shangri-La is HUGE but doesn’t suffer because of it. Staying over Easter occupancy was full and it never...

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Helpful?
Thank MatthewC655
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear MatthewC655, Thank you for taking the time to share your wonderful experience at the resort. I am happy to share to the team your kind words as we are encouraged knowing that our guests such as yourself are satisfied with our services as it is what we strive for everyday. My team and I look forward to welcoming you...

Makati, Philippines
Reviewed 31 March 2016

More than just its 5 star amenities, which is truly luxurious, this hotel has a very strong advocacy, which makes it the place to go. The Shangri-la is guardian to their surrounding forests, the creatures that live there (check out the Flying Foxes from their lobby at dusk), and the flora and fauna around it. They also have projects with...

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Helpful?
Thank Troy B
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Troy B, Thank you very much for your positive review about your recent experience in Shangri-La Boracay. I am happy to learn that you were delighted with CSR projects and programs with the local community. It will be a pleasure to share your review with Crisanta - who spearheads such activities. My team and I look forward to welcoming...

Hong Kong, China
Reviewed 29 March 2016

We were a family of five in two sea view rooms. It was very comfortable. The extra bed was ready when we arrived and all the room facilities were good. The resort facilities were also excellent. Although we've been to a couple of other Shangri-la resorts, this one felt much more special. The breakfast was fabulous and the staff are...

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Helpful?
Thank candghughes
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear candghughes, Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Warm regards, Ester Marcaida General Manager

Algiers, Algeria
Reviewed 29 March 2016

We just arrived ,excellent that the key word ,a bite expansive but you get for your money . A real Shangri la standard if you went your holiday with no regret it's the no bad surprise address I'm in the room 529 see view with my 2 kids me and my wife are enjoying all family holiday thanks to the...

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Helpful?
Thank boudemagh
Ester_Marcaida, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear boudemagh, Thank you for your five-star rating. It is always rewarding to know we have delighted our guests. My team and I look forward to welcoming you back to Shangri-la Boracay. Regards, Ester P. Marcaida

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 

Additional Information about Shangri-La's Boracay Resort & Spa

Address: | Barangay Yapak, Aklan Province 5608, Philippines
Region: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range: ₹ 23,495 - ₹ 48,037 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#2 Top resorts Hotel in Boracay
#3 Spa Hotel in Boracay
#3 Luxury Hotel in Boracay
#3 On the Beach Hotel in Boracay
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Boracay Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Boracay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are looking for a special place, the Shangri-La is it.”
 of 5 bubbles wilsonbunny, 26 Mar 2017 | Read review
“Villa 21/Room 522”
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 of 5 bubbles Jiesun, 20 Mar 2017 | Read review
“Tree Villa is a must if you can afford the extra cost, One of the finest Villa's I've ever stayed in.”
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  • Tree Villa 33
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  • View from Tree Villa 33
 of 5 bubbles KunalP833, 19 Mar 2017 | Read review
“Ocean view for sure”
 of 5 bubbles Kphi, 18 Mar 2017 | Read review
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