Barangay Yapak, Malay, Aklan Province 5608 Philippines
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About
#8 of 54 resorts in Boracay
Location
Cleanliness
Service
Value
Travellers' Choice
Shangri-La Boracay offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La Boracay is the perfect paradise destination.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Boating
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Plunge pool
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Diving
Game room
Snorkelling
Tennis court
Aerobics
Billiards
Karaoke
Table tennis
Walking tours
Board games / puzzles
Video game console
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Filipino
Location
65Somewhat walkable
Grade: 65 out of 100
13Restaurantswithin 1 km
3Attractionswithin 1 km
Barangay Yapak, Malay, Aklan Province 5608 Philippines
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On the websites it seems like members are eligible for an upgrade however we didnt get that. We have booked for King size bed room however they mentioned we need to informed the counter again about the bed preferences when we get there?!?! We are going to Boracay for our honeymoon and it's the first time for us travelled to Philippines. However, we just received an email this morning asking to charge PHP1500 for room set-up (which this would be a complimentary service anywhere else in the world or i should mentioned with any 4 or 5-stars ratings hotels). We paid PHP 239,953 for 5 nights stays and already reserved an unique private dining experience and planning to do spa/massage within the resort. With any resorts that appreciates their loyal guests would decorate the couple room nicely for free and upgrade their room just to make them feel happy; BUT with Shangri-la Boracay, it's already a disappointment before we are even there! Very poor service already!…
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
An incredible expereince; all staff really care about the resort guests! Incredible daily breakfast!
This was my third time staying at the Shangri-La Boracay and it did not disappoint. Everything about the experience was fantastic and I could not have asked for anything better. From the moment of arrival at the airport, we were taken care of by all staff. We had actually caught the tail-end of a typhoon and there were severe delays with the flight and access to the boat to take us to the island - all attendants did everything they could to try to make the situation as comfortable as possible. Once we were at the resort, the staff were so friendly and warm and it felt genuine. Walking the grounds, using the amenities, taking the shuttle and dining in the restaurants were all made better by their friendly staff. "Aeron" was a staff member who was extremely kind and thoughtful. On our last day, he changed our seating at the restaurant so we could have a better outdoor view while we dined. I know he was busy trying to maintain the basic dining area and keep everything clean and organized, but it was so nice of him to take the time to out make sure we would have a nice experience. Besides the amazing service, the food (especially the food at Vintana, their breakfast buffet), was awesome. An incredible selection of mostly Filipino food, this was a great way to start the day. All items were fresh and tasty - breads, pastries, cheeses, cooked meats, sushi, authentic jams, fresh juices and smoothies, flavorful ice cream - everything was fantastic. If you're looking for an awesome experience and you want to have incredible food, definitely stay at this amazing resort!…
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Date of stay: November 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Hans Martin Gfrei, General Manager at Shangri-La Boracay
Responded 16 Nov 2022
Dear JetSetKen, Thank you so much for this wonderful feedback. I am delighted to know that you have enjoyed the Shangri-La service during your stay with us. Also, thank you for commending my colleagues especially Aeron. Rest assured that the team will hear these heartwarming words. Looking forward to welcoming you back soon! Best regards, Hans Gfrei
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our overall stay: - Special waiting area in the Caticlan port before riding the boat to the hotel. Water, coffee/tea, and cookies while you wait. - Fast travel to the Shangri-la jetty so it is convenient - Buggies to go to different places - Friendly staff from front office, housekeeping and drivers - Free shuttle to go to DMall - Good aircon, fast WIFI everywhere, and many amenities (we enjoyed the kids playground, the entertainment room where we played billiards, board games, etc.) - Shangri-la has its own beaches to avoid the crowds - Great rooms, beautiful design
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Bring socks for the playround :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Shangri-La Boracay is simply the best place to stay in Boracay. It is a bit more expensive than other accommodations but the facilities, staff, food and accommodations are 5-star in every way. We truly loved our experience and would not stay anywhere else if we ever return to Boracay.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Bhuvansh was good person and helpful and hardworking he cleans my room very well &tidy daily and is respect guy .I was very happy with his behaviour and work .he always response.and the hotel is good.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: no
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Great hotel, amazing staff and top-notch service. The entire experience was seamless from check-in to check-out. I highly recommend the restaurants in the hotel, they’re the best restaurants on the island. The spa was amazing too, it was relaxing and comfortable. Stay at the Shangrila when you visit Boracay Island
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had a good stay but I want to see more welcoming atmosphere just like before. More smile and positive vibe from the team members. Overall, it is still did not disappoint. Way to go, Shangri-la Boracay team!
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Amazing experience from the airport shuttle to the private boat transport to the hotel arrival- they always have drums upon your arrival- large private resort and delicious dining options- recommend the breakfast buffet-great selection- went during offseason and avoided the crowds-free shuttle to downtown- no need to leave the resort as there is a lot to do- recommend and plan on returning
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Pricey but worth the expense-👍
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Shangri-La experience is on a different level, the facilities are first rate and the team have the ability to effortlessly provide everything that their guests need and sometimes provide services that you don’t think you need until they’re there. Our amazing tree villa provided sea views that were simply breathtaking from the hot tub. Recommend snorkelling to see the giant clams.. then visiting the ice cream stand for delicious refreshment. Restaurants are great and with regular shuttles into the centre, you can get enjoy the best that Boracay has to offer.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Came earlier this week to have dinner at Rima and also check out the resort for future trips to Boracay. I was choosing between Shangri-La and the nearby Crimson Resort for this trip but ended up going with Crimson because it’s much newer (built in 2018 vs. built in 2009), and I am so glad I chose Crimson. The good reviews here seem to be from people who don’t regularly stay at luxury properties worldwide, and decided to splurge on the Shangri-La Boracay for a special occasion like an anniversary or honeymoon. If you fall in this category, I would advise you to spend your splurge booking elsewhere because you are being shortchanged. I don't typically leave bad hotels reviews as I prefer to focus on celebrating hotels that exceed expectations, but this place left a very bad taste in my mouth. First impression is that the Shangri-La is far past its prime, just a very gloomy and dilapidated feeling that needs to be remedied urgently with a thorough round of renovations, especially at the prices they’re charging for their rooms. The grounds are also much larger than you’d expect, which I personally am not a fan of because this means having to wait for a buggy to go anywhere. If you enjoy that secluded vibe, perhaps this aspect might not be a problem for you. What truly knocked this review down a huge notch, was the resort staff, and especially the security team. Walking into the lobby, you are not warmly greeted by reception staff like you would be at any other half-decent resort. Instead, they were entirely nonchalant, and I was then confronted by their security personnel with a brusque and unfriendly, “How can I help you?”. I understand that it is important to make sure that the grounds are kept safe and perhaps security might be a big issue at this resort (yikes...), but I am a very seasoned traveler with membership tiers of at least Platinum or higher at the big loyalty programs (and while Shangri-La isn’t usually my top choice for hotels, I am still a Jade member at Shangri-La Circle), and in none of the 5/6-star hotels or other Shangri-La properties I’ve been to either as a hotel guest or simply as a visitor was I interrogated as often as I was than at Shangri-La Boracay. I’d already told the security personnel at the lobby that I was here for dinner at Rima, and wanted to take a look at the resort before I went for my dinner. Somehow, he still chose to tail me around the resort like I was some dangerous fugitive, constantly asking me what I was doing there, and acted like he was escorting a contagious patient to quarantine when he corralled me to the restaurant. Not only that, almost every staff member I ran into kept asking me what my room number was, which would have annoyed me immensely if I were a hotel guest here to relax. When I told them I wasn’t a hotel guest, they would then ask what hotel I was staying in. How is the hotel I’m staying in relevant? If I wasn’t staying in another 5-star resort on the island, would they have treated me even worse perhaps? I am a well-dressed, well-spoken, petite 5'3" woman in my 30s, so it wasn’t as if I looked like some unkempt thug or rowdy teenager who wandered in off the street. What kind of security threat could I possibly have posed? How was any of this necessary at all? If the resort was at maximum capacity, I could maybe understand that they didn’t want outside guests walking around and crowding up the place, but the resort was practically empty, which says a lot in itself. I was literally the only diner at Rima when I got there. Needless to say, I will not be staying at the Shangri-La Boracay on my next trip to the island, and am perfectly happy to rebook at Crimson. I had some friends visit me at Crimson during my stay, and not once were they made to feel unwelcome by the Crimson staff despite the staff not knowing they were my guests until they saw me with them. That, is proper 5-star service. Shangri-La Boracay would do well to train its staff better to recognize what a suspicious person actually looks like, rather than harass a potential guest who was there to dine at one of their restaurants. Overall it seems that the staff have gotten far too complacent that Shangri-La is the only big name resort on the island, and have developed a very unwarranted "better-than-thou" arrogance about it. Higher price does not equate to better experience in this instance. The second star is only because the food and service at Rima was fine, and they had decent vegetarian options. The restaurant staff actually invited me to come back again to try more items on their menu, but considering my experience simply walking around the resort, I highly doubt I’ll do that.…
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Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
PRICE RANGE
$448 - $631 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s boracay hotel boracay, shangri-la`s boracay resort and spa, shangri las boracay hotel, shangri las boracay resort
LOCATION
PhilippinesVisayasPanay IslandAklan ProvinceMalayBoracay
NUMBER OF ROOMS
219
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Frequently Asked Questions about Shangri-La Boracay
Which popular attractions are close to Shangri-La Boracay?
Nearby attractions include Yapak Beach (Puka Shell Beach) (0.6 km), Punta Bunga Beach (0.6 km), and Sea Shell Collection by Argonauta Boracay (0.7 km).
What are some of the property amenities at Shangri-La Boracay?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Boracay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Boracay?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Shangri-La Boracay?
Conveniently located restaurants include Mosaic Latin American Grill, Brezza, and Rima at Shangri-La Boracay.
Are there opportunities to exercise at Shangri-La Boracay?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Boracay have an airport shuttle?
Yes, Shangri-La Boracay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Boracay have airport transportation?
Yes, Shangri-La Boracay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Boracay?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Boracay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.