Situated in the popular strip of Station 2 in Boracay Island. This beachfront resort features 188 world-class rooms, two swimming pools and one upper deck pool. Satisfy your every craving in our modern coastal cuisine offering International signature dishes you can think of. Our resort immerses you in the genuine spirit of the island being in close proximity to everything from the local shopping area, multiple gastronomic places and just minutes away from both Station 1 and 3.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Great View
Languages Spoken
English, Chinese, Filipino
Location
Beachfront, Station 1 In Between Boat Station 1 And D'mall, Malay, Aklan Province 5608 Philippines
Henann Crystal Sands Resort
3,568 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Henann Crystal Sands Resort is celebrated by guests for its pristine cleanliness and vibrant atmosphere, complete with live entertainment. The rooms are appreciated for their cleanliness, spaciousness, and amenities, although noise and housekeeping inconsistencies have been noted. The hotel's central beachfront location is a hit, offering easy access to local attractions, though some guests have concerns about sunbed availability.
While the service is generally lauded for its attentiveness, there have been occasional lapses. The dining options are well-regarded for both value and variety.
Location
Beachfront
Atmosphere
Lively
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Outstanding
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Everything about the hotel was wonderful, especially the staff.
The staff at reception (Karel and Rea Ann), the restaurant (Angel/Ancel and everyone there) by the pool, whoever you passed, every one of them were the friendly and are definitely the biggest asset to the hotel. They were so lovely to my daughter, and really made our stay enjoyable. Our aircon leaked, was fixed within a few hours. Ordered room service, it arrived quickly and plates were picked up promptly when called to collect. We needed an iron and it was delivered within minutes of being requested.
Location was great, to the left was the busier part of the island however when you headed right, it was slightly quieter.
Enjoyed having the option of swimming at the rooftop pool or ground pool.
Airport transfer was easy to organise.
We thoroughly enjoyed our stay and would not hesitate staying here again.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jo-Ann Flores, Other at Henann Crystal Sands Resort
Responded 13 Nov 2024
Dear anniewhere, Thank you for staying with us and for choosing Henann Crystal Sands Resort to be your home in Boracay Island. We are truly grateful to receive your excellent review; more so your satisfaction is our greatest reward. Your commendation of every aspect of your stay is a testament to our dedication and commitment in guest satisfaction and customer service. We are thrilled that this resonated in your stay and experience. Your recognition to our facilities, amenities, location, offers and the services of our team members motivate us to continuously raise the standard in delivering outstanding hospitality. Thank you once again for making moments with us. We can't wait to make more fantastic memories with you again. Hope to see you soon!
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I selected this resort based on its location and photos. I liked the idea of having a swim out room, a rooftop pool with swim up bar, and views of the beach from various places. It's not cheap and we did book non-refundable. But it was worth it. The staff were amazing from check in to taking us back to the airport. They make the transfer process easy so my advice is to use them to transfer to and from the airport. I didn't use them coming in because I missed the deadline and it was a hassle, and of course everyone who touches your bag wants money. I lost track of who all asked for money, it had to have been 7-9 people. But going back to the airport, I did use the hotel service and they made it so easy. They use their own vehicles, boat and loading areas. And I tipped the driver plus the 3 guys who helped us with the boat. But nobody requested a tip. The resort itself was amazing. I can't think of a single moment where staff were not pleasant or helpful. The checkin and checkout were easy, room service was wonderful. The pool bar was fabulous. And the restaurant was delicious. We ate breakfast at their buffet each morning as well as had lunch twice and dinner once and each time it was really good. We ordered off the menu for lunch. But for dinner they had a seafood buffet and cost wise I think it amounted to $28.99 or so which for what they had was really good compared to back home. The same buffet could have been $35-$50 back home. The view of the beach from the restaurant can't be beat either. The rooms were very large and quite comfortable. The room was separated into three main areas, the foyer or hall where you walk in, and then on either side was a huge bathroom and a huge bedroom. They had one of the best inroom refrigerators I've ever had in that it kept everything freezing cold. The beds were very comfortable. Everything worked, TV, shower water temps, you name it. I really had zero issues at this place and still the staff were beyond helpful with everything. I'd love to visit this place again in the future.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Â If you can, splurge for a swim out suite. It's worth it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jo-Ann Flores, Other at Henann Crystal Sands Resort
Responded 4 weeks ago
Dear darylwi, Sunny greetings from Henann Crystal Sands! Thank you for choosing us to be your home in Boracay Island. We are absolutely delighted to read your excellent review of your experience with us. Your satisfaction and enjoyment are at the core of everything we do, and it brings us immense joy to know that we succeeded in making your stay with us truly remarkable. We are immensely grateful for your kind words of appreciation to every facet of your stay, from your room, the amenities, the food offers, transport service and staff hospitality; making a lasting impression to your overall experience. We believe that outstanding hospitality is the cornerstone of a memorable experience and we are delighted to have exceeded your expectations in this regard. Once again, thank you for staying with us. It would be our greatest pleasure to welcome you back for another unforgettable experience in the near future. See you soon!
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed in Henan Crystal Cove for four days and three nights while having our vacation in the Philippines. The hotel services are spectacular from check-in to check-out. The room is spacious and comfortable. The employees are very pleasing from the receptionist, housekeeping, guards, and restaurant personel. The breakfast buffet in Sapphire Restaurant is delicious and provides a variety of international cuisine. Furthermore, the hotel is located in the beachfront, so it’s very accessible if you want to relax at the beach side. The pick-up service from Caticlan Airport is smooth as well, the driver is punctual during departure and arrival time. The infinity pool is stellar because it captures the view of island vibe. Special thanks to Karel and Kessia for assisting us. Overall, the experience was on of a kind. Surely, we will come back and enjoy Boracay once again in the comfort of Henann Crystal Sands.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello to ms. Sheryl who constantly ask for our needs.
Front desk staff responded quickly with concern with staff.
Food is great! Massage therapists, chel, rose and evelyn .
Rooms are regularly cleaned.
I like it that instead of pet bottles, they have water dispenser strategically placed near each rooms
Highly recommended!
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jo-Ann Flores, Other at Henann Crystal Sands Resort
Responded 12 May 2024
Dear Marina Ana F, Sunny greetings from Henann Crystal Sands Resort! This wonderful review of your recent stay with us gives immense joy and gratitude to our humble team. We truly appreciate the time you've taken to share your experiences and it's our utmost pleasure to have you with us. Indeed, we put immense importance on cultivating a welcoming and hospitable ambiance throughout the resort. Sheryl, our front desk staff and massage therapist partner's dedication to delivering such outstanding service is a testament to our commitment to guest satisfaction. Your appreciation and acknowledgement to this serves as a source of inspiration and motivation to our team; reaffirming our commitment to excellence in every facet of our operations. Once again, thank you for choosing us to be your home in this getaway. We eagerly await the opportunity to welcome you back for another unforgettable stay in the island paradise of Boracay. See you soon!
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Henann Crystal Sands is one of the nicest hotel in Boracay and only one of the few with an infinity pool they called Sky pool. Rooms are pretty decent price but not cheap with newer rooms and very professional staff. It includes a breakfast buffet each day of your stay. Plus it is located in Station 1 which is the more lively area on Boracay with many restaurants and shops. For all the Americans there is a Starbucks a few doors down. If this is your first time going to Boracay I highly recommend this place. They have an in house adventure and island tours company. You pay the hotel instead of the vender which is safer for tourists because a random person on the beach might scam you so better to be safe. My family of four did the private parasailing and the luxury private yacht. Price wasn’t too bad and like I said you pay the hotel to be safer.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jo-Ann Flores, Other at Henann Crystal Sands Resort
Responded 5 Jul 2024
Dear Michael L, Thank you for staying with us and for choosing Henann Crystal Sands Resort to be your home in Boracay Island. We are truly grateful to receive your excellent detailed review and to be considered as one of the nicest hotel in Boracay. We are thrilled of your commendation to our facilities, amenities and services. Guest satisfaction is our top priority and we are happy that we were able to meet your expectations and provide you with such great experience. Thank you once again for making moments with us. We can't wait to make more delightful memories with you and your family on your next visit. See you soon!
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The pickup from the airport and the private boat transfer to Boracay was faultless. Then a minibus to the resort. At check-in l was not aware of the deposit rule and had to pay 2K pesos per night of our stay. BDO and UK HSBC debit cards were not acceptable for the deposit, Credit Cards only. The room was nice and clean but drinking water was only available from a dispenser down the corridor. We did have two issues later. When the monsoon head shower was used water would also pour through the light fitting in the ceiling above the shower. The toilet blocked one afternoon but was fixed when we returned later that evening. Our room was very close to the reception but about a 100M walk to the breakfast restaurant, check if you have walking difficulties. Also the Sky Pool is also only accessible by walking up three flights of stairs. The breakfast buffet was excellent on all the 3 mornings with the selection changed daily. I must mention Marilyn who looked after us at the breakfasts. Apart from breakfasts we only had a small lunch to wait until our room was ready to check-in. Tomato soup with cheese and bacon roll but the soup was extremely salty. Transfer back to the airport was again excellent although the sea was a bit choppy. The baggage handlers were faultless both trips. I would stay again but would like a room much nearer the restaurant and beach.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â Rooms can be very far from the beach and the breakfast room. Ask at check-in.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Love everything here! We booked here for 4D/3N as recommended by others who stayed in the island. The airport transfer, check-in, and checkout were all so efficient and I have no complaints!
The transfer was well-timed from our arrival and in the departure, we were surprised on how fast it was compared to the arrival (since we were the only ones picked up from the resort)! We all had welcome drinks which made us feel very welcome!
The location was also the best. It was at the beachfront so you can stay at the restaurant or at the skypool pool (they have two) to watch the sunrise or sunset (and get drinks at the poolsite bar).
Appreciate that they use water dispenser outside the room and pitcher per room instead of water bottles to save the environment. They also clean the pools every night. They have pool towels (with a towel card to make sure you don't get too much and lose them) and mats (just give room #) - which you can take with you even outside the premises.
The breakfast buffet was lovely! I love the coffee station! Wish they had yogurt and more sausage choices (and less saucy food) though.
The staff from the reservation, security guard, housekeeping, to food and beverage (Heidy from Sapphire Restaurant was so nice, funny, and so bubbly!) made the trip complete!
Just OK It was exhausting to walk from point A to B since there was no golf cart. It would be easier for someone at the poolsite room to do so.
The bad I guess it's just that the barkers as soon as you step outside the resort although I guess it's beyond the control of the resort.
Overall, this has been the most memorable resort experience I had. Some say it is quite pricey, but worth it if you ask me. I would definitely be back, or maybe try the other Hennan Resorts when I get back to Boracay.
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Date of stay: November 2022
Value
Location
Service
Room Tip:Â The skypool can get crowded at around 5-ish so get a spot earlier. No need to bring beach mats...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah Grace Cepe, Other at Henann Crystal Sands Resort
Responded 29 Nov 2022
Dear katepA7928DI, We are overwhelmed by such detailed and appreciative feedback! Thank you for your generous words, as well as, for taking the time to share your insight with the Tripadvisor community, we truly appreciate your support. We are more than happy to hear that you are considering to stay with us again. We want to thank you for taking the time to mention Haidy, i will be sure to pass on your kind wards to her. Please do let us know when you will be returning to Boracay so we can welcome you back and provide you with another great stay. Best regards, Sarah Grace Cepe Hotel Operations Manager Henann Crystal Sands Resort
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We keep going back to Henann Crystal Sands. In the past, 18 months, we've stayed here four times. There are several other resorts to try out but this resort consistently meets our expectations on each visit such that we have not considered looking elsewhere. Service is top-notch: from the van and boat drivers, to the Hennan staff at the port, the bellhops, reception staff, those at Sapphire Restaurant and Housekeeping. Note-worthy are Haidy, Rizalyn, Brian, Rene, Mai and Sonny from Sapphire, Tine from Front Desk, Nariel the bellhop; they were all very welcoming and it was heartwarming that they remembered we are returning guests. They paid attention to us and checked on us from time to time to make sure that we had everything that we needed. We also love the resort's facilities: the gym, the pools, the added touch of providing mats for the beach st no extra cost. The rooms are well-appointed; they smell clean and fresh, pillows are fluffy and the beddings are spotless. We also tried the dinner and breakfast buffets and they have a wide array of dishes to choose from. Needless to say, we would love to come back, soonest.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a sumptuous dinner at Henann Crystal Sands. Wide variety of food selections and the seafoods are fresh, some are still singing ‘Under the sea’. Servers and staff are very attentive making sure that there are no extra plates with leftovers on the table. Must try!
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jo-Ann Flores, Other at Henann Crystal Sands Resort
Responded 10 May 2024
Dear Matt E, Thank you for making time to share your dining experience at Sapphire Restaurant and for considering to be a must try seafood buffet in Boracay. Guest satisfaction is always our priority and we are pleased to know that we were able to satisfactorily meet your expectations during your buffet dinner and that you had a sumptuous dinner with us. Your 5-star rating to us encourage us more to excel in every thing we do for our guests' experience. We hope to see you again here at Henann Crystal Sands for more delightful experience to share. Have a great day ahead!
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Staying in hennan crystal is a good experience. Our room are cleaned everyday by dianne and patrick change our towels and bed cover for us to have a comfy sleep. One think i like the most is they cleaned the room as early as they can in the morning and leave a notes that makes us feel special🥰
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â Pool get crowded early.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jo-Ann Flores, Other at Henann Crystal Sands Resort
Responded 16 Aug 2024
Dear Ally, We extend our heartfelt gratitude to you for choosing us to be your home during your recent trip here in Boracay Island. Your review truly warms our hearts and serves as a testament to our unwavering commitment to provide exceptional hospitality and experience to our guests. We indeed take pride in providing a comfortable, relaxing and enjoyable experience in our resort with our rooms and each and every facilities, amenities and services we have. Your positive commendation on how we maintain the cleanliness and orderliness of our rooms facet is indeed rewarding. Our staff will surely be glad to know your thoughtful appreciation of them. Once again, thank you for choosing Henann Crystal Sands Resort. We look forward to the pleasure of hosting you again for another unforgettable getaway filled with warm hospitality and cherished moments. Have a great day ahead!
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