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Baymont Inn & Suites Albany

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111 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Albany
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Showing 110: English reviews
Indianapolis, Indiana
Reviewed 15 October 2016

I spent two nights in the worst room imaginable. I was given the "handicapped accessible" room. I'd hate to see if an actual handicapped person needed to stay in it. I'm sure it doesn't meet ADA standards. The mattress was the worst. I should've slept on the highway. It was metal springs covered by thin fabric. Absolutely no cushion. You...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank F6616LCjennifers
Jim S, General Manager at Baymont Inn & Suites Albany, responded to this review

Thank you for completing the survey regarding your stay at our property. We greatly appreciate you taking the time to bring this matter to our attention, and apologize for any inconvenience your experience may have caused you. We strive to exceed our guests expectations and create memorable experiences. We take all feedback seriously, and sincerely regret that we did not...

Strongsville
Reviewed 12 October 2016

Review collected in partnership with Baymont Inn & Suites
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Thank waynep787
Jim S, General Manager at Baymont Inn & Suites Albany, responded to this review

Erlanger, Kentucky
Reviewed 8 October 2016

The room was fine - but there was only 1 person working in the morning and they had run out of hot food and coffee. The poor lady was trying to take care of that while trying to check people out. It wasn't efficient, so I didn't get coffee or breakfast.

Review collected in partnership with Baymont Inn & Suites
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Thank Lucy R
Jim S, General Manager at Baymont Inn & Suites Albany, responded to this review

Thank you for completing the survey regarding your stay at our property. We greatly appreciate you taking the time to bring this matter to our attention, and apologize for any inconvenience your experience may have caused you. We strive to exceed our guests expectations and create memorable experiences. We take all feedback seriously and sincerely regret that we did not...

Danvers, IL
Reviewed 4 October 2016

Slept well here, nice place, clean. Not many choices in the area, I would say this is by far the best.

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Thank cubg1
Jim S, General Manager at Baymont Inn & Suites Albany, responded to this review

Thank you for taking the time to write your review of out property, your comments are very much valued. Our staff members take their roles in our industry very seriously and try to provide the quality customer service that our guests expect. Thanks again and we are looking forward to seeing you on your next trip to Albany. Sincerely, Jim...

cincinnati, ohio
Reviewed 26 September 2016

We opted to stay here because of its proximity to the dock we were using for striper fishing on Lake Cumberland instead of another motel we used last July which was equally as good but a half hour's drive away. It turned out to be a good choice. Baymont is a Wyndham property and this one had all the usual...

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Thank bassbum
Jim S, General Manager at Baymont Inn & Suites Albany, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. Our staff members take their roles in our industry very seriously and try to provide the quality service that our guests expect. Thanks again and we are looking forward to seeing you on your next trip to Albany. Sincerely, Jim S....

Nashville, Tennessee
Reviewed 23 September 2016

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Thank dougsZ3511VO
Jim S, General Manager at Baymont Inn & Suites Albany, responded to this review

Reviewed 12 September 2016

We stayed at this hotel last month. It was nice experience. This is not high end hotel but it did job for me. Room was clean and it was nice location. we would stay there again when we come back. Staff was nice.

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Thank DJ T
Jim S, General Manager at Baymont Inn & Suites Albany, responded to this review

Thank you for completing the survey regarding your stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back...

Louisville, United States
Reviewed 15 August 2016

Sparks came out of light fixture and front desk employee said "oh" had to suggest a room move. Was not given internet access at check in. Called to inquire and was told that they did not have WiFi.

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Thank Teresa M
Jim S, General Manager at Baymont Inn & Suites Albany, responded to this review

Thank you for completing the survey regarding your stay at our property. We greatly appreciate you taking the time to bring this matter to our attention, and apologize for any inconvenience your experience may have caused you. We had an electrician look at the light fixture and wires, all he found was that the light bulb went out. He did...

Elgin, South Carolina
Reviewed 14 August 2016

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Thank K8716PKlindal
Jim S, General Manager at Baymont Inn & Suites Albany, responded to this review

Nashville, Tennessee
Reviewed 13 August 2016

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Jim S, General Manager at Baymont Inn & Suites Albany, responded to this review

18 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Baymont Inn & Suites Albany

Address: 79 Soma Lane, Albany, KY 42602 (Formerly Albany Garden Inn)
Region: United States > Kentucky > Albany
Price Range: ₹ 6,481 - ₹ 7,951 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Albany 2.5*
Number of rooms: 54
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Also Known As:
Best Western Albany
Albany Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Albany staff and other travellers.
1 question
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Crossville, Tennessee
over a year ago

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Questions? Get answers from Baymont Inn & Suites Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this place and go another hour for more choices.”
 of 5 bubbles cdrh, 31 Jan 2017 | Read review
“Be aware this hotel allows smoking!!!”
 of 5 bubbles Ballywizard, 7 Aug 2016 | Read review
“No elevators.”
 of 5 bubbles sciroccokid, 22 Mar 2016 | Read review
“this hotel does not take pets. But none do in Albany Ky”
 of 5 bubbles dpiercey, 19 Mar 2016 | Read review
“Bring Air Freshener, It will be needed! Rooms facing parking lot are noisy.”
 of 5 bubbles 902STEVEB, 12 Aug 2015 | Read review
5 of 5