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Inna Garuda Malioboro

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303 Reviews from our TripAdvisor Community

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There are newer reviews for Inna Garuda Malioboro
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Showing 120: English reviews
Manila, Philippines
Reviewed 25 July 2016 via mobile

The rooms are in need of serious renovation. The carpet smells. The toilet needs to be cleaned properly. On my check in, there was a big event but management did not anticipate. There was one receptionist handling all the check ins and check outs! The service is uninspired. No gym facility! If you ask me, for the amount of money...

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Helpful?
Thank Tigon
PR_InnaGaruda, Manajer Umum at Inna Garuda Malioboro, responded to this review

Warmest Greeting from Inna Garuda Malioboro, Thanks you for sharing your staying experience with us so that we can improve ourselves in providing the best comfort and hospitality for our valuable guests. I already shared your feedback to the department concerned and make sure this matter will not happened again in future. We are sorry for the inconvenience caused. We...

Reviewed 14 July 2016

this hotel in malioboro street, the main area of jogjakarta. Even this is the old hotel but the facility is modern. You can find flat screen TV with cable TV channel, wifi, bathtub and else. But you can find javanese taste in the hotel decoration that will be interested spot to take your selfie good service and good attitude from...

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Helpful?
Thank Zulkhaidar S
PR_InnaGaruda, Manajer Umum at Inna Garuda Malioboro, responded to this review

Dear Mr . Zulkhaidar S I would like to extend my sincere appreciation for sharing your memorable experiences via Trip advisor following your stay at Inna Garuda. Your kind remarks has been shared with our team and we are all delighted that you enjoyed the strategic location, luxurious services, and facilities provided by our team . We look forward to...

Singapore, Singapore
Reviewed 13 July 2016

Super central place, right in front is Malioboro Great and attentive staff Food spread for breakfast is OK, it will get chaotic at about 915am, start earlier Rooms are not super new looking but is OK for non-fussy customers, it's still great value for money. Service staff is very prompt in answering to queries, i communicated mainly via FB messenger...

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Helpful?
Thank Liza M
PR_InnaGaruda, Manajer Umum at Inna Garuda Malioboro, responded to this review

Dear Mrs Liza M Thank you for your review of your recent stay with us. We are delighted that you enjoyed your room and the hotel's facilities along with the service provided by our team. I would be happy to pass on your positive comments to Retno who would be thrilled to know about it. We look forward to welcoming...

Sri Lanka
Reviewed 11 July 2016

Although this hotel is old, it has a nice ambiance and the location is super. You can just walk out onto the Malioboro street for great local shopping. There was also a wide spread for breakfast and room service menu. The bathroom fittings seemed a bit old and in need of replacement but this can be excused because of the...

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Helpful?
Thank Dinushi A
PR_InnaGaruda, Manajer Umum at Inna Garuda Malioboro, responded to this review

Warmest Greeting from Inna Garuda Malioboro, Thanks for your review of your recent stay with us. We appreciate that most of the valuable comments from you are positive. However, knowing that it was not 100% satisfaction stay, we would like to share you that now we gradually doing refurbishment in room include facilities in it . We hope to have...

Manila, Philippines
Reviewed 10 June 2016

I commuted from the Adisutjipto Airport and took transJogja and I have no idea where what this hotel looks like just that it is in Malioboro, a popular market area. About 30 min travel and while nearing a major vertical parking area, I saw this massive building which was just beside the Marlioboro street. Then I alighted at the Malioboro...

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Helpful?
Thank byrone29
InnaGaruda, General Manager at Inna Garuda Malioboro, responded to this review

Dear Mr Byrone29, Warmest greeting from Inna Garuda Malioboro. Thank you for trusting your accommodation to Inna Garuda Malioboro and for your kind appreciation towards our hotel. We are so happy to hear that you were impressed with our breakfast, room, and facilities. We are really appreciate your comment as our feedback to continue developing better product and services. We...

Tangerang, Indonesia
Reviewed 22 May 2016

Hotel with nice rooms, close to tourist attractions that will be addressed, which is right next malioboro road, location at the centre of the city, hang out at night and turning back to the hotel would be easy.Inside the hotel with an old style atmosphere, food was also delicious than eating at street food malioboro (hehehe).

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Helpful?
Thank mardiantodwi
InnaGaruda, General Manager at Inna Garuda Malioboro, responded to this review

Dear Mr Mardiantodwi Warmest Greeting from Inna Garuda Malioboro, Your positive reviews was truly one of our favorite. Iam glad to hear that you are enjoy to stay with us which provide you a delicious food , good location. These are really our main purpose to makle our guest happy and smile. Once again, thanks you so much for your...

Reviewed 21 May 2016 via mobile

This is a terrible hotel-outside nice but the rooms are 1 star at best. Very noisy with the trainstation and main road next to the room. Aircon did not work, wallpaper is falling off the walls, the bathroom was full of black mold and dirty. It's a government run hotel and it surely shows. For 1 juta a night it's...

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Helpful?
Thank Sheikofteak
PR_InnaGaruda, General Manager at Inna Garuda Malioboro, responded to this review

Dear : Sheikofteak Mr/Mrs Warmest Greeting from Inna Garuda Malioboro, First of all, thank you for sharing your experience with us . I am sorry to read that you did not enjoy your stay with us We apologize for the inconvenience caused for everything that’s happened during your stay with us . We would take a serius note for some...

Bandung.
Reviewed 19 May 2016 via mobile

This very old hotel definitely still have its own charm, with nice ambiance helpful and nice staffs also friendly and helpful both to children and older people and the breakfast were awesome too, large of choices too bad we didnt have to chance to try to swimming pool!

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Helpful?
Thank Indypalumbo
PR_InnaGaruda, General Manager at Inna Garuda Malioboro, responded to this review

Dear Miss/Mrs Indypalumbo Warmest Greeting from Inna Garuda Malioboro, Thank you with your comments regarding your stay at Inna Garuda Malioboro. It is always a pleasure to receive positive feedback. I will share your comments with our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

Melbourne, Australia
Reviewed 14 May 2016

The Hotel Garuda in Jalan Malioboro s the most famous hotel in Jogyakarta. It dates from the colonial era. The locals will regard you as being near the status of royalty if you stay in the Hotel Garuda. The hotel is very centrally located..

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Helpful?
1Thank Jeffry B
PR_InnaGaruda, General Manager at Inna Garuda Malioboro, responded to this review

Dear : Jefrry B,Mr. Warmerst Greeting from Inna Garuda Malioboro Thanks you for taking the time to review your stay with us We are so happy to hear your nice review on our Hotel. It is a very kind of you. We are really appreciate your comment as our feedback to continue developing better product and services We are looking...

Reviewed 9 May 2016

I had emailed the hotel about 12 hours prior to my flight to Yogyakarta regarding airport shuttles and never received a response, so after paying a 150,000 cab from the airport I mentioned I was quite displeased, and they upgraded my room which I felt was more than an adequate apology. The room was beautiful, great view. The hotel itself...

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Helpful?
Thank Joshua B
InnaGaruda, General Manager at Inna Garuda Malioboro, responded to this review

Dear : Joshua B , Thank you for taking to share your experience in reference to your recent visit on tripadvisor. On behalf on management of Inna Garuda Malioboro, we would like to take this opportunity to ask for an apology for the inconveniences experienced happened to you while you were staying with us . Please rest assured that youir...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
Official Description (provided by the hotel)
Strategically Located in The Heart of Yogyakarta " Malioboro " Inna Garuda's 222 rooms are furnished in classic but modern elegance and face Malioboro Street, the heart of Yogyakarta. All the amenities expected in an international standard hotel are at your fingertips because You are everything to us! We are located in the heart of Jogja. Jogja is the name of both city and region in Indonesia. It is famous for its genuine friendliness and you may not be worried about its streets at all day long. In fact, some say that it is never sleeps city. INNA Garuda is located in the heart of the city "in the shopper's paradise of Malioboro" street, near the Sultan's Palace, 42 kilometers from the famous Borobudur Budhist temple, 17 kilometers from the Hindu temple of Prambanan. Everything you need to see in Jogja is close at hand. We have facilities to meet all your convention need. 18 Meeting rooms of various size fully equipped with convention facilities as well as internet services plus HOTSPOT/WI FI. We have suitable room for your need. 222 Rooms with variety of accomodation : superior, deluxe, junior suite, executive suite, Garuda Suite and President Suite. Fully equipped as for a 4 star international Hotel Standard. INNA Garuda is the right place for conventions and business. ... more   less 

Additional Information about Inna Garuda Malioboro

Address: Jln. Malioboro no. 60, Yogyakarta 55213, Indonesia
Region: Indonesia > Java > Yogyakarta
Price Range: ₹ 3,249 - ₹ 6,768 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Inna Garuda Malioboro 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Inna Garuda Yogyakarta
Hotel Style:
#13 Business Hotel in Yogyakarta
#21 Spa Hotel in Yogyakarta
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Questions & Answers

Here's what travellers have asked, with answers from Inna Garuda Malioboro staff and other travellers.
4 questions
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Questions? Get answers from Inna Garuda Malioboro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i love it with bath tub”
 of 5 bubbles theresiaervi, 16 Sep 2016 | Read review
“the lift is so small and seen to be old just carefull when you use it”
 of 5 bubbles zulkhaidars, 14 Jul 2016 | Read review
“make sure you get room with window”
 of 5 bubbles DeboraMB2014, 24 Jan 2016 | Read review
“Get a room away from Jalan Malioboro, be sure to ask for a quiet room”
 of 5 bubbles 619jeffryb, 30 Dec 2015 | Read review
“We stayed at room number 736 with the view to the city.”
 of 5 bubbles sbysteve, 17 Sep 2015 | Read review
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