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The Phoenix Hotel Yogyakarta - MGallery Collection

Expedia.comUS$ 67*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 84*
US$ 67*
Great Deal
US$ 70*
US$ 69*
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The Phoenix Hotel Yogyakarta - MGallery Collection
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3,189 Reviews from our TripAdvisor Community

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There are newer reviews for The Phoenix Hotel Yogyakarta - MGallery Collection
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Showing 2,141: English reviews
Reviewed 2 weeks ago

Great hotel, I like their delicious meal, they have various menu, also helpful staff. The hotel has a great ambient and good location, it is easy to access, near Tugu and not so far from Malioboro and Jogja Train Station.

Review collected in partnership with this hotel
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Helpful?
Thank Letto L
PR_TPHY, Public Relations Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Letto L, Thank you very much for staying at The Phoenix Hotel during your recent visit to Yogyakarta. We are so grateful for your feedback, and we thank you for sharing your experience with us. Your feedback is what travelers are looking for the right place to stay. As one of five star hotels in Yogyakarta, it is our...

Bali, Indonesia
Reviewed 2 weeks ago

This was my second trip to the hotel and was very disappointed. yes its a heritage hotel, but marketed under the M Hotels group of Accor. I thought M was a trendy hotel but this is definitely not the case. Marketed as 5 star hotel its more like a 3 star for me, but prices are still 5 star. Yes...

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Helpful?
Thank Kuta53
PR_TPHY, Public Relations Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Kuta53, Thank you for sharing your experience with us. Your feedback means a lot to us and your dissatisfaction becomes our concern. Please let me ensure you that your encounter at our hotel did not truly reflect the service we provide and we will try our best to improve for your next stays. We are deeply sorry for the...

New Delhi
Reviewed 3 weeks ago

This hotel has got a very distinct charm. It is certainly not of those big hotel types, but it has got a unique appeal that takes slightly back into history. It is historical in its appearance but modern in its comfort. Though I stayed two nights at this hotel on our whirlwind tour to Indonesia but in the end, I...

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Helpful?
Thank Upendra S
PR_TPHY, Public Relations Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Upendra S, A big thank you for your valuable feedback and compliments, they are very motivating for the entire team. Our hotel is one of cultural heritage places in Yogyakarta. The combination of historical value and Javanese culture make us different and unique from other hotels in Yogyakarta. Here, we also want our guest not only just stay but...

Canada
Reviewed 3 weeks ago

We upgraded to a pool view room and were happy we did, the balcony was great and pool close by. The hotel staff were friendly and helpful and the bar waiters knew us by name. Alcohol is expensive in Java, so if you like an afternoon glass of wine, you better hit happy hour when drinks are 1/2 price. A...

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Helpful?
Thank Don G
PR_TPHY, Public Relations Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Don G, Thank you very much for your time to summarize your vacation experience at The Phoenix Hotel Yogyakarta. Your review is much appreciated. We are really happy knowing that you overall enjoyed your stay here but we are sad knowing that it was not 100% satisfaction due to some breakfast issue and we sincerely apologize about it. We...

A TripAdvisor Member
Level Contributor
3 reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

The pictures of this hotel are far better than the hotel itself. Yes it has some history and I suppose it's supposed to be authentic. But this place was seriously dated, room was tiny, bathroom was small too but it was so old you could see the yellow stains in the sink and shower. I felt dirty even after showering....

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Helpful?
2Thank A TripAdvisor Member
PR_TPHY, Public Relations Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Valued Guest, Thank you to share feedback on your recent stay with us. Our hotel is one of cultural heritage buildings in Yogyakarta back to 1918 and it is a constraint for some room size. We are really sorry that your stay did not live up to your expectations. We understand what you felt at that time. But, for...

Singapore
Reviewed 3 weeks ago via mobile

A friend recommended this beautiful hotel for my trip to Jogjakarta. Everything was great .. nice check-in, beautiful building and room, lovely courtyard in the evening for drinks n dinner, friendly staff (except for a couple of surly staff manning the reception in the evening). I was hoping to sit out in the balcony but soon realised that it faced...

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Helpful?
Thank DrAGSG
PR_TPHY, Public Relations Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear DrAGSG, Thank you so much for sharing your feedback, and we are so glad you enjoy our service and location of our hotel. We feel happy to have your feedback about our hotel. We hope to welcome you back and wish you have a wonderful day ahead. Kind Regards, Ellysa Simatupang Asst. Public Relations Manager

Toronto, Canada
Reviewed 3 weeks ago

Upon arrival, we were escorted to an anteroom just behind the lobby where we were served tea and sweets while the staff member processed the paperwork for check in. Our room (337) was at the back of the hotel with a small balcony overlooking the city. The room was spacious and well appointed. The pool is gorgeous. Breakfast was included...

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Helpful?
Thank SueyF2012
PR_TPHY, Public Relations Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear SueyF2012, Thank you so much for your kind review of our hotel. We are so happy to hear that you have enjoyed the services and facilities that we provided you. It is always wonderful to read your review mentioning that you had a memorable stay with us. We always try to go above and beyond to make your stay...

Reviewed 4 weeks ago

Check in was fast and the welcoming drink and snack were the ones to be remembered. The traditional bakpia served as welcoming snack was so exceptional that me and my spouse decided to order some boxes to bring home. The stay, room cleanliness, amenity, and the quality of property are still something good about the hotel. Although we did not...

Review collected in partnership with tiket.com
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Helpful?
Thank Ashrul I
PR_TPHY, Public Relations Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Ashrul I, We sincerely thank you for your positive feedback about your memorable stay with us. It is always great for us knowing that you like the facilities and service that we offer to you. However, we are sorry for inconvenience that you met due to room type issue. Once again, thank you because your opinion counts a lot...

London, United Kingdom
Reviewed 4 weeks ago via mobile

I absolutely loved this hotel... It had a fantastic colonial feel to it. It was so peaceful to listen to the gamelan music playing from our balcony. Our room was on the small side, but was very clean and comfortable. They have a great bar. The breakfast was fantastic and their coffee is great. The staff are friendly and helpful....

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Helpful?
2Thank Saintlysinner
PR_TPHY, Public Relations Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Saintlysinner, Thank you for choosing to stay with us. We were delighted to read your kind words of encouragement and we are pleased to share this with the team. It is our aim to give our guests memorable experiences during their stay. More, knowing that it is a perfect experience stay to you is a big reward for us....

Singapore, Singapore
Reviewed 4 weeks ago

I visit Yogja for business on a quarterly basis and tried this hotel even if its a 15min drive to work. I arranged for airport pick up & to my surprise, a vintage 1967 Mercedes was waiting for me in the arrival areal! Half way to the hotel though, the car suddenly stopped because it ran out of gas. It...

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Helpful?
Thank Paul O
PR_TPHY, Public Relations Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Paul O, We would like to take this chance to thank you for staying here and taking the time to share your experience with us. We would like to express our sincerest apologies that we were not able to meet your expectations. We have already convey your comment to the team and we thank you for letting us know...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Paprika
Paprika
Cuisines: Fusion
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This legenderay hotel was initially built as private estate in 1918. Through the ensuing decades, the property changed hands a number of times, until a Dutch caretaker turned it into Pensioner Hotel. The Phoenix name was deliberately chosen by the last proprietor who hoped that it would remain intact forever, believing in the ancient myth of The Phoenix, the sacred fire bird symbolizing regeneration throughout eternity.The Phoenix Hotel is elegantly situated in down town Yogyakarta, the cradle of Javanese civilization. The legendary Malioboro Street is just nearby, while the world herigate Borobudur and Prambanan temples are only an hour drive. Yogyakarta's cultural heritage and picturesque settings emit a distinctive charm that seldom fails its visitors.The 144 beautifully appointed rooms are reflecting the ambiance of bygone era wrapped in modern comfort facilities, enabling its occupant to celebrate a glorious past without losing the beauty of contemporary living. ... more   less 

Additional Information about The Phoenix Hotel Yogyakarta - MGallery Collection

Address: Jln. Jenderal Sudirman no. 9, Yogyakarta 55233, Indonesia
Region: Indonesia > Java > Yogyakarta
Price Range: ₹ 4,318 - ₹ 8,184 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenix Hotel Yogyakarta - MGallery Collection 5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel
Hotel Style:
#3 Business Hotel in Yogyakarta
#4 Romantic Hotel in Yogyakarta
#4 Luxury Hotel in Yogyakarta
#5 Spa Hotel in Yogyakarta
#5 Family Hotel in Yogyakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Hotel Yogyakarta - MGallery Collection staff and other travellers.
21 questions
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Questions? Get answers from The Phoenix Hotel Yogyakarta - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't skip the breakfast, if included in the room rates”
  • Rather off-putting
  • Clustered with mostly superfluous useless items.
  • Room 311, this door did not close. Annoying
  • Check and see how much space you can use on this desk
chicmec, 23 Apr 2017 | Read review
“MAKE SURE YOUR ROOM DOES NOT FACE AN ALLEY. There's nothing wrong with it but its better to face the grounds.”
725eveg, 14 Apr 2017 | Read review
“Take the rooms facing the pool.”
andrird, 12 Apr 2017 | Read review
“Hotel isn't a high rise. Rooms on first floor with a view of pool and some with a view of lawns are charming”
  • View from my room
  • My bedroom
swamiupendra, 7 Apr 2017 | Read review
“Go pool side, you have balcony and it is quiet morning and evenings.”
H0bie, 7 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 67* /night
View Deal
Booking.comUS$ 70
MGalleryUS$ 69
TripAdvisorUS$ 67
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*Disclaimer
Prices are for 1 room, 2 adults
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