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Grand Mercure Jakarta Kemayoran

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Traveller (767)
Room & Suite (167)
Dining (102)
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Overview
  • Excellent68%
  • Very good24%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“classic room”(9 reviews)
“business suite”(8 reviews)
“tika”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (778)
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512 results
Traveller rating
319
133
38
12
10
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319
133
38
12
10
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All reviewsclassic roombusiness suitetikaupgraded roomrecommended hotelroom servicewelcome drinkbooked roomsnice hotelmeeting roommany choicescheck in processnice roombusiness meetingspecial thankscity viewhotel located
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1 - 5 of 512 reviews
Reviewed yesterday via mobile

Another great stay at the Grand Mercure in Kemayoran. This has been home on and off for a few months now. It is very well located and with exceptional staff at the counter, the breakfast restaurant and especially the Concierge staff. Especially Akbar the concierge...More

Thank U5034QQchris
Response from GMKemayoran, General Manager at Grand Mercure Jakarta KemayoranResponded today

Dear U5034QQchris, Thank you for your thoughtful review on Hotel Grand Mercure Jakarta Kemayoran. We are delighted to hear that you have enjoyed your stay with us. We will definitely share your comments with the team for further encouragement. We are looking forwards to serve...More

Reviewed 2 days ago via mobile

As a member of Accor Plus, we've been to many hotels of Accor's. Today we are unplanned to visit Grand Mercure Kemayoran, but surprisingly this hotel was beyond our expectations. Great buildings and rooms. The food was also magnificent. We are also surprised with the...More

Thank Emmanuel N
Response from GMKemayoran, General Manager at Grand Mercure Jakarta KemayoranResponded 2 days ago

Dear Emmanuel N, Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your generous comments are greatly appreciated. Your comments are highly...More

Reviewed 4 days ago

We visited this place near new year's eve last year for a quick get away with a couple of close friends. We expected for some quiet and cozy place to go, without spending hours upon hours on traffic and we chose to come here, and...More

2  Thank alvinongko
Response from GMKemayoran, General Manager at Grand Mercure Jakarta KemayoranResponded 3 days ago

Dear Alvinongko, Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again...More

Reviewed 6 days ago via mobile

I come when latest of ramadhan month and eid of mubarak. And the hotel is crowded. I change my option from 1 bed to 2 single bed and they can provide it. Got this view from my room on 17th floor. Nice, clean hotel with...More

1  Thank may s
Response from GMKemayoran, General Manager at Grand Mercure Jakarta KemayoranResponded 3 days ago

Dear May S, Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that...More

Reviewed 6 days ago

I am satisfied this hotel. Reception staff were also very friendly. Room condition is also satisfactory. But the traffic in Jakarta is the worst. This is not a problem for the hotel. It takes an hour to get to the center of the city (5-6...More

Review collected in partnership with Accorhotels.com
Thank playsite
Response from GMKemayoran, General Manager at Grand Mercure Jakarta KemayoranResponded 3 days ago

Dear playsite, Thank you for your feedback during your stay at Grand Mercure Jakarta Kemayoran. I have received your comments regarding the service you received during your stay with us, thus are very important to us. We want our guests always Feel Welcome, when you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 45 - US$ 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 45 - US$ 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (767)
Room & Suite (167)
Dining (102)
Pool & Beach (20)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Sharmaine C
4 March 2017|
AnswerShow all 6 answers
Response from GMKemayoran | Property representative |
Dear Sharmaine C, I apologies for this lately response, our hotel only 3 minutes from JIEXPO Kemayoran and we have free shuttle service with schedule apply.Thank you
0
Votes
Room Tips
"Best view, and higher floor :)"
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"if you are going to JI Expo ... very ideal ..."
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"Bring your own adaptor for convenient outlet."
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"Get rooms nearer to main lift lobby, as there're 3 lifts."
Read review
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