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Fairmont Jakarta

1,220 reviews
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Traveller (1056)
Room & Suite (244)
Dining (131)
Overview
  • Excellent77%
  • Very good18%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“plaza senayan”(96 reviews)
“gold lounge”(30 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,220)Write a Review
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1,055 results
Traveller rating
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Show reviews that mention
All reviewsplaza senayanspectrum restaurantgold loungeunderground tunnelpeacock loungesky suitesbarong barshopping mallspecial thanksrain showerin room diningbusiness tripf bexcellent hotelexcellent stayfive star hotellove this hotel
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1 - 5 of 1,055 reviews
Reviewed 3 days ago via mobile

I got voucher from my company for stay in fairmont. So i did my reservation on 17th -18th feb. I got dissapointed when i did my reservation, ms. Aida said need to check to finance and will comfirm my reservation aftr 1 day. But until...More

2  Thank tantri_maulida
Response from FairmontJakarta, General Manager at Fairmont JakartaResponded yesterday

Dear tantri_maulida, Thank you for taking the time to bring your concerns to our attention. I’m sorry to hear that it did not meet your expectations. We appreciate your feedback and your comments in regards to the reservation and check in process. I believe our...More

Hotel's Favourite
Reviewed 9 January 2018 via mobile

My business trip to Jakarta a few days before Christmas was made memorable by the Fairmont team. I had gotten in touch with Pak Andriawan in advance to request that a card be placed in the room as a birthday greeting to my husband who...More

2  Thank Jumbo-KL
Response from FairmontJakarta, General Manager at Fairmont JakartaResponded 11 January 2018

Dear Jumbo-KL, Thank you so much for taking the time to share this wonderful review about your recent stay at Fairmont Jakarta. It was so heartwarming to learn that our facilities and services have made your trip a memorable one. I could not be more...More

Reviewed 3 days ago

We stayed at the Fairmont for a few months, the experience was brilliant from the minute we were greeted at the door to the moment we left.  We stayed in the single room residence which had a great kitchen providing all the necessary tools and...More

Thank Olivier O
Response from FairmontJakarta, General Manager at Fairmont JakartaResponded yesterday

Dear Olivier, Thank you for taking the time to write this fantastic review at Trip Advisor. We are very grateful to learn that you found our room and its features, as well as the hospitality services delivered by our team member outstanding and met your...More

Reviewed 3 days ago

Room is super clean, fantastic view to the newly renovated GBK stadium. staffs are very helpful, great coordination between staffs. the best one is, the bed and pillows are super comfy! great choices of breakfast & lunch buffet.

Thank sondangs134
Response from FairmontJakarta, General Manager at Fairmont JakartaResponded yesterday

Dear sondangs134, We are very pleased to read that you enjoyed your comfortable room and fantastic view from there. Thank you for sharing this great review and we look forward to your next visit at Fairmont Jakarta. Kind Regards, Carlos Monterde General Manager

Reviewed 3 days ago via mobile

Very excellent service, staff was friendly and helpfull.. Many various of food, and good taste. Keep the good work specially for Ary as a host and Rando. Would like to try Lunch or Dinner while doing my visit. Thank you for the hospitality.More

Thank Rio A
Response from FairmontJakarta, General Manager at Fairmont JakartaResponded yesterday

Dear Rio, We are truly glad to learn that you enjoyed your breakfast meeting experience at our Spectrum Restaurant. Thank you for your appreciation for our colleagues, Ary and Rando, and all of us are looking forward to your next visit for lunch and dinner...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$ 235 - US$ 757 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Jakarta
#9 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 235 - US$ 757 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Jakarta
#9 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1056)
Room & Suite (244)
Dining (131)
Pool & Beach (20)
Business Centre & Event Rooms (17)
Family and Play Areas (6)
Questions & Answers
Ask a question
Mei H
7 June 2017|
AnswerShow all 6 answers
Response from Ghassan C | Reviewed this property |
The traffic is substantial. Allow at least 2 hours for airport to hotel in taxi. As for deposit at check in i am sorry i have no answer. But i think it is the usual ans same procedures in all hotel. You need to have your... More
0
Votes
Irsan C
22 December 2015|
AnswerShow all 6 answers
Response from FairmontJakarta | Property representative |
Dear Irsan C, Yes, there is an electrical socket in the bathroom. Thank you
0
Votes
Alan D
5 November 2015|
AnswerShow all 3 answers
Response from FairmontJakarta | Property representative |
Dear Alan D, Apologize for the inconvenience. I have cascaded your concerns to the respective department. I believe our Reservations team have been on touch with you by now. Thank you.
0
Votes
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Room Tips
"Ask for a room with city views"
Read review
"Very comfortable room, good size and noise free. Huge bathroom, my kids love it"
Read review
"If want night view, city view room. If enjoy sunset view, golf course view room."
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"I love Nasi Goreng!"
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