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The Ritz-Carlton Jakarta, Pacific Place

Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
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  • Pacific Place
    0.1 km
  • 5 star hotel
  • Free Wifi
Reviewed 9 September 2016
Great Hotel & Service
We were staying at Ritz Carlton Pacific Place for a few nights... more
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456 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Jakarta, Indonesia
Reviewed 9 September 2016

We were staying at Ritz Carlton Pacific Place for a few nights during the Ramadan holiday. There was a minor incident in which the management solved it quickly. The food, service, room, management were great. Would definitely come back to RCPP in the future for our quick getaway.

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Helpful?
Thank greenkoala555
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear greenkoala555, Thank you for taking the time to review your recent stay with us. I am delighted to hear your positive experience. I do hope it will not be long until we can welcome you back Best Regards, Patrick Weder

Singapore, Singapore
Reviewed 6 September 2016

I know it's the Ritz-Carlton, but it's felt a bit old and the breakfast buffet was quite average. I loved my room and the bath; it does feel very luxurious, but I wasn't absolutely blown away by any of the facilities or the food.

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Helpful?
1Thank dommiec
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear dommiec, First and foremost thank you for taking the time to share your comments with us and I appreciate that you highlighted some areas we will be able to further improve. At the same time I would be interested to get personally in touch with you to get more details about your stay and would appreciate if you could...

New Delhi, India
Reviewed 3 September 2016

Stayed there one night and wished I had stayed more! It is an opulent property, oozing top notch luxury. Everything about the hotel is perfect, from the courteous and always-smiling staff, the amenities in the room, the well-laid out bathroom, the walk-in closet, and even the LCD TV for the bath-tub! The room is huge, and the views from the...

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Helpful?
Thank NeerajGupta_IFC
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear NeerajGupta_IFC, Thank you for taking the time to review your recent stay with us. I am delighted to hear all your wonderful comments, and it is a real pleasure to know that our level of service, dining and accommodation was as per your expectations. We believe our ladies & gentlemen and their service is what sets us apart from...

Beijing, China
Reviewed 3 September 2016 via mobile

Excellent service. Excellent location. Huge rooms. Slight issue in the main restaurant, where a couple of the staff struggled a little with English. Otherwise very nice hotel, highly recommended. Good to ask for room away from main road.

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Helpful?
1Thank WTBManila
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear WTBManila, Thank you for taking the time to review your recent stay with us. I am delighted to hear your positive experience. Your feedback is greatly appreciated and we would ensure the same is addressed. I do hope it will not be long until we can welcome you back. Best Regards, Patrick Weder

Jakarta, Indonesia
Reviewed 28 August 2016 via mobile

Ritz-Carlton at Pacific place is a perfect home away from home. Excellent location in Central Jakarta and linked to the Pacific Place mall with is full of restaurants, shopping and entertainment (e.g Movie theatre). Service is outstanding. With many staff taking the effort to remember you by name and make you feel welcomed. Rooms are spaciousness and comfortable, had a...

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Helpful?
Thank Bmorecmore
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Bmorecmore, Thank you for your feedback on your recent stay at The Ritz-Carlton Jakarta, Pacific Place. I am delighted that you had an enjoyable and memorable experience and it gives me great pleasure to read your kind words on our central location, perfect service, and learning that The Ritz-Carlton Jakarta, Pacific Place is your home away from home I...

Kuala Lumpur, Malaysia
Reviewed 26 August 2016

Excellent stay even just for a night. Staff is always there for you. Room amenities is on top of their class. One thing for sure, The Ritz Carlton Pacific Place known as luxury hotel in Jakarta due to lots of things. U need to experience it yourself.

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Helpful?
Thank BeebSiti
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear BeebSiti, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place ! I am delighted that your recent stay at The Ritz-Carlton Jakarta, Pacific Place was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our ladies and gentlemen, well-appointed room and our Asprey Amenities. The team and myself, look...

Reviewed 26 August 2016 via mobile

I was only in this hotel for one night, but it was one of the best hotels I have had the pleasure of staying in! The room was huge and the amenities were amazing. We were in the Club level and had free breakfast, lunch, and dinner as well as drinks in the evening. The bed was awesome, along with...

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Helpful?
Thank Randy S
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Randy S, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place ! I am delighted that your recent stay at The Ritz-Carlton Jakarta, Pacific Place was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our great location, perfect service, well-appointed room and our Asprey Amenities. It makes me...

Virginia
Reviewed 25 August 2016 via mobile

Stayed here for 2 nights. Amazing hotel. Location is central, above one of Jakarta's exclusive mall. Hard Rock Cafe Jakarta also located at the ground floor. The service is first class. The room is very spacious. I opted for Club room, great decision as it includes access to club lounge. They provide shoe shine service for free, love that. Concierge...

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Helpful?
Thank Anita S
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Anita S, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place ! I am delighted that your recent stay at The Ritz-Carlton Jakarta, Pacific Place was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our great location, perfect service, well-appointed room, and especially the shoe shine service. I...

Singapore
Reviewed 23 August 2016

I am staying in a 3 bedroom apartment at the higher floors. The room: - Furniture is overall in good condition. - All bedrooms are too dimmed except for living and dining areas are well lighted up. - Bathrooms a bit old with wall stained at shower area. - Pantry wall stained. - Electric kettle is old and faulty. Plastic...

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Helpful?
Thank Hui Phing C
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Hui Phing C, Thank you for taking the time to share your feedback with us and I can assure you have your review is very important you us. I have gone through the points mentioned by you and address the necessary to avoid the same from happening again. At the same time, I would like to get personally in...

Singapore, Singapore
Reviewed 23 August 2016

nothing much to say cause its the ritz Carlton... excellent services as usual. that is what you get when you stay at a 5 stay hotel. the location is also not bad to start with as its the same building as PP. overall nice atmosphere.

 Report
Helpful?
Thank Azri A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 16,106 - ₹ 29,414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#4 Spa Hotel in Jakarta
#5 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Pacific Place staff and other travellers.
4 questions
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Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“amazing room”
 of 5 bubbles jakaumbaran, 8 Jan 2017 | Read review
“Awesome view of the city as the apartment levels starts at 26 Floor. My room is always at the end of the corridor so it's quiet.”
 of 5 bubbles danielchoo08, 19 Dec 2016 | Read review
“ask for higher floor to see stunning city view at night!”
 of 5 bubbles HZ0407, 30 Nov 2016 | Read review
“Their restaurant at 6th floor”
 of 5 bubbles Rahadhian, 23 Oct 2016 | Read review
“try pool view”
 of 5 bubbles junkaimanishi, 5 Oct 2016 | Read review
5 of 5