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The Ritz-Carlton Jakarta, Pacific Place

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#5 of 443 Hotels in Jakarta
Certificate of Excellence
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454 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Jakarta, Pacific Place
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Showing 379: English reviews
Kuala Lumpur, Malaysia
Reviewed 17 October 2016

This is probably my best experience with Ritz-Carlton so far! I highly recommend them; whether it is for business or leisure. The rooms were excellent, cosy and comfortable. The staffs were just simply wonderful and professional. They made sure I have everything I needed for the entire week I was there. I have highly recommended them to my colleagues and...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 507liannec
kuala lumpur, Malaysia
Reviewed 17 October 2016

Very good hotel with excellent hospitality. Rooms were large and very inviting. Great place to stay if you are on a business trip within the SCBD as there is no traffic problems. Due to the limited number of rooms in the hotel, the service is very personal.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank vijayakumarmvn
Jakarta, Indonesia
Reviewed 17 October 2016

genuinely friendly and sincere staff. Strategic location in the SCBD. Excellent deal for the club floor although the selection of alcohol could be improved. Would recommend this hotel to business travellers

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank raymondseowqinr
Mumbai, India
Reviewed 13 October 2016 via mobile

This hotel is situated right in the most elite part of town and does full justice to its surroundings. The room was huge and well appointed, and the personalised service accentuated the experience. The view from the room (22nd level) was delightful as well. There is a spacious club lounge (21st level) which provides complimentary food and refreshments almost through...

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Helpful?
Thank sdaga
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear sdaga, Thank you for taking the time to review your recent stay with us. I am delighted to hear all your wonderful comments, It is indeed true that all the rooms in the hotel have abundant of natural lights and are very spacious. Even the bathrooms are equally spacious with a panoramic view of the city . We do...

New York City, New York
Reviewed 13 October 2016

Had the Deluxe Grand Club Room using points and it was well worth it. It was a choice between this location or the one Mega Kuningan. Pacific Place is for sure the better value as all the rooms are club access with the same amount of points as non-club access rooms at Mega. At least this was at the time...

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Helpful?
Thank NYCTraveler68
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear NYCTraveler68, Thank you for your review and it is pleasing to hear you enjoyed your stay with us. I am delighted to read that you had a great time experiencing our spacious rooms and our personalized amenities. It is indeed true that all the rooms in the hotel have abundant of natural lights and are very spacious. Even the...

Semarang, Indonesia
Reviewed 12 October 2016

Rooms are clean and comfortable. Her tasty breakfast. There are a wide variety of restaurant ranging from cuisine. one of the best place to have breakfast! .A big swimming pool and a kids club it was fun to anak2 ..

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1Thank sania667
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear sania667, Thank you for taking the time to review your recent stay with us. I am delighted to hear your positive experience. I do hope it will not be long until we can welcome you back. Best Regards, Patrick Weder

Jakarta, Indonesia
Reviewed 11 October 2016 via mobile

My event was on last Oct 29-30. This event was held after I am back from my business trip to Kuala Lumpur. As I have another event in KL so this is back to back event for me. At first I was afraid that this event can not go well as I use this hotel a long time ago, if...

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Helpful?
Thank Wiena O
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Wiena O, Thank you for sharing your review of The Ritz-Carlton Jakarta, Pacific Place !! I am delighted that you had a wonderful experience with us during your event with us. The Ritz-Carlton Jakarta, Pacific Place is very renowned for its ballroom which one of the largest in the region. We have the experience to serve large numbers of...

Jakarta, Indonesia
Reviewed 11 October 2016

Large room..nice staff..everything are awesome....but the food must more variation....the location of this hotel is good..have a nice view .................3rd times stay at ritz charlton and they have excellent services always

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank andre_suryokusumo
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear andre_suryokusumo, We are glad to welcome you again and thank you for your review. it is pleasing to hear you enjoyed your stay with us. I have certainly taken a note of your recommendation and would look into that. I do hope it will not be long until we can welcome you back. Best Regards, Patrick Weder

Reviewed 10 October 2016 via mobile

i was married in ritz carlton pacific place, their service and their room is highly recommended, they also placed in the heart of Jakarta. The catering is amazing, their scallop and white prawn are the best, i recommended this place for your wedding 😁😁

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1Thank Marcelina C
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Marcelina C, Please accept our heartiest congratulations !! I am delighted that our team could create an everlasting memory of the very special day of your life. We equally happy to know that you appreciated the specially designed menu prepared for your wedding. I look forward to welcome you again to enjoy the other facilities of the hotel and...

Reviewed 9 October 2016 via mobile

One of the worst hotels I have ever been. We stayed here one week as we were taking a course in Jakarta. From the moment we checked in, the staff were inefficient & slow. The hotel is run down & service is terrible. Food at the all day dining restaurant is not good. At breakfast, it took a long time...

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Helpful?
Thank Alicia K
PatrickWeder, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Ms. Alicia K, First and foremost I would like to apologies for the short comings during your recent stay and after having reviewed all your comments, we definitely did not live up to our standards. I have gone in details through your points with our team in the hotel and I can assure you that your feedback is very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 16,168 - ₹ 28,788 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#4 Spa Hotel in Jakarta
#5 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Pacific Place staff and other travellers.
4 questions
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Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“amazing room”
 of 5 bubbles jakaumbaran, 8 Jan 2017 | Read review
“Awesome view of the city as the apartment levels starts at 26 Floor. My room is always at the end of the corridor so it's quiet.”
 of 5 bubbles danielchoo08, 19 Dec 2016 | Read review
“ask for higher floor to see stunning city view at night!”
 of 5 bubbles HZ0407, 30 Nov 2016 | Read review
“Their restaurant at 6th floor”
 of 5 bubbles Rahadhian, 23 Oct 2016 | Read review
“try pool view”
 of 5 bubbles junkaimanishi, 5 Oct 2016 | Read review
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