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The Ritz-Carlton Jakarta, Pacific Place

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#5 of 446 Hotels in Jakarta
Certificate of Excellence
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The Ritz-Carlton Jakarta, Pacific Place
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454 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Singapore, Singapore
Reviewed 1 week ago

I stayed here with my family and chose it due to its location. It is very convenient and close to some areas that we wanted to visit. Although it is a business hotel, they made me and my family feel really great throughout the stay. Excellent service and good food rotation at the club.

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Helpful?
Thank Alivia W W
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Alivia W W, Thank you for your feedback on your recent stay at The Ritz-Carlton Jakarta, Pacific Place ! I am delighted that you had an enjoyable and memorable experience and it gives me great pleasure to read your compliments on our central location, perfect service, I hope we have the pleasure of welcoming you back very soon again....

Jakarta, Indonesia
Reviewed 1 week ago

I was stay for my weekend at the ritz carlton hotel pacific place, this hotel is really amazing specially for staff at executive lounge and also my room.. my room was up grade to mayfair suite, that is really amazing room with big bath room and have pool view. I really enjoy stay at The ritz Carlton PP and thank...

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Helpful?
Thank jakaumbaran
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear jakaumbaran, Thank you for your feedback on your recent stay at The Ritz-Carlton Jakarta, Pacific Place I am delighted that you had a memorable experience. It gives me a great pleasure to read your kind words about our room and perfect service. I am glad that you liked the upgraded suite and also enjoyed the view from the room....

Reviewed 1 week ago

I have been a member of Trip Advisor since 2009. This is my first review. My wife and I booked 5 nights at this hotel and brought along a pair of bouncing three year old twins along for the ride. This combined with several other factors, including using our room as a focal point to meet friends and family, our...

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Helpful?
Thank Allen M
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Allen M, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place on TripAdvisor. We were privileged that you choose our hotel when you visited Jakarta. It makes me feel even more happy to know that our two little guests equally enjoyed their stay along with their parents. I have shared your kind comments and appreciation with our ladies and...

UK
Reviewed 2 weeks ago

Stayed in the RC residences which share the same building as the hotel, itself with direct access to the upmarket brand Pacific Place Mall which, however, also possesses a fine if expensive supermarket to take care of everyday needs. My residence (apartment) was of the one-bedroom type with large rooms and balcony overlooking the city. As one would expect, staff...

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Helpful?
1Thank Bowland
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Bowland, Thank you for your review and it is pleasing to hear you enjoyed your stay with us. Our service apartments are perfectly located within the hotel complex and I am glad that you liked the luxuriously spacious room and its distinct features. Furthermore your kind words about our full kitchen facilities, restaurant and the lounge is appreciated and...

Bandung, Indonesia
Reviewed 2 weeks ago

This Ritz Carlton located inside a wonderful mall with a lot of food options and it is also located in a very central location in Jakarta. It is super easy to go anywhere. This is my 3rd time staying in this hotel... And this has been the best so far.... The room is huge and the bathroom is very nice...

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Helpful?
Thank Atshaali
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Atshaali, Welcome back ! What a wonderful note ! Thank you for taking the time to share your experience with us. I am very proud to read that you consider The Ritz-Carlton Jakarta, Pacific Place as one of the "best hotel in Jakarta”. I am delighted that you left the hotel with such good memories following your recent stay....

Jakarta
Reviewed 2 weeks ago

Overall was a wonderful experience staying at the Ritz! Friendly staff, perfect location and it's above the Shopping Mall! Would come again for the holiday/weekend break with the family! Definitely would recommend it!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank ariantiy
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear ariantiy, Thank you for taking the time to review your recent stay with us. I am delighted to hear your positive experience. We are very happy to know that you would recommend our hotel and I do hope it will not be long until we can welcome you back. Best Regards, Karan Berry

Toronto
Reviewed 2 weeks ago

I don't usually spend this amount for a hotel room. However, I decided to stay here out of convenience because I was attending a wedding at this hotel. I spent two nights here with my parents. Unfortunately, my dad came down with food poisoning from something he ate earlier that week (definitely not from the hotel). Since he wasn't feeling...

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Helpful?
Thank miselle
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear miselle, Thank you for sharing your experience with the us on the Tripadvisor. I hope your father is keeping well and you have recovered from your foot injury. After reading your review, I sincerely feel delighted that our ladies and gentlemen could assist you according to your need. At our hotel we keep the safety and well being of...

Reviewed 2 weeks ago via mobile

the rooms of this hotel are amazing! They are so clean has amazing furniture, especially the sofas, they are so comfy! Overall this hotel has the best rooms out of any hotel that i have went to. I truly had a great time here.

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Helpful?
Thank Ryan T
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Ryan T, Thank you for your feedback on your recent stay at The Ritz-Carlton Jakarta, Pacific Place ! I am delighted that you had an enjoyable and memorable experience and it gives me great pleasure to read your kind words appreciating the features of the room. I hope we have the pleasure of welcoming you back very soon again....

Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

I had a great and wonderful New Year's Eve with Ritz Carlton.. I enjoy stayed here with my family, the ambience was good, refreshingly and will sure come back again next time.. Thank you for the excellence service..

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Helpful?
Thank noviantilie
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear noviantilie, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place on TripAdvisor. I am so glad to know that you enjoyed your stay with us on the New Year’s Eve. I look forward to welcome you very soon again. Best Regards, Karan Berry

Reviewed 2 weeks ago via mobile

The hotel that I satyed for new years eve was outstanding. The hospitality here are really off the charts, the staff here are really nice and will be pleasured to greet you. The room are clean, nothing is out of place. There is a large balcony with breath taking views. The spa is relaxing. Overall this hotel is really pleasing...

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Helpful?
Thank Budi P
KaranBerry2016, General Manager at The Ritz-Carlton Jakarta, Pacific Place, responded to this review

Dear Budi P, Many thanks for reviewing The Ritz-Carlton Jakarta, Pacific Place on TripAdvisor. It gives me great pleasure to know that you enjoyed your stay with us on the New Year’s Eve. I look forward to welcome you very soon again for another memorable experience. Best Regards, Karan Berry

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 16,133 - ₹ 28,727 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#4 Spa Hotel in Jakarta
#5 Luxury Hotel in Jakarta
#14 Romantic Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Pacific Place staff and other travellers.
4 questions
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Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“amazing room”
 of 5 bubbles jakaumbaran, 8 Jan 2017 | Read review
“Awesome view of the city as the apartment levels starts at 26 Floor. My room is always at the end of the corridor so it's quiet.”
 of 5 bubbles danielchoo08, 19 Dec 2016 | Read review
“ask for higher floor to see stunning city view at night!”
 of 5 bubbles HZ0407, 30 Nov 2016 | Read review
“Their restaurant at 6th floor”
 of 5 bubbles Rahadhian, 23 Oct 2016 | Read review
“try pool view”
 of 5 bubbles junkaimanishi, 5 Oct 2016 | Read review
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