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Ascott Jakarta

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#43 of 454 Hotels in Jakarta
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1 room 2 adults 0 children
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Ascott Jakarta
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206 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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SG
Reviewed yesterday NEW

We stayed in a 3 bedroom apartment. We enjoyed outr 2 nights stay. Our rooms are clean and very cosy. The staffs are friendly and polite. Conveniently located to nearby malls with good food and shopping.

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Helpful?
Thank Shida M
Singapore, Singapore
Reviewed 2 days ago NEW

The apartment is really big and it is value for money. The bathrooms are big and there is a tiny one that is good when we urgently need to use the washroom. There isn't a wide selection for breakfast but sufficient. The poached eggs were really good.

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Thank estherbelly
Jakarta, Indonesia
Reviewed 2 days ago NEW

for a room that I ordered, comfortable, complete interior, can see the view in every room, very very impressive. which is unfortunate only in guest services, please more detail as explanation Administration. and professionals in the face of complaints

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Thank donny p
Reviewed 2 days ago NEWvia mobile

The hotel may look 'old' from the outside but wait till you're inside. The staff are generally friendly and helpful, and check-ins are normally swift. The rooms are spacious as I normally stay in the 2 bedroom suite. Value for money as it's just across the Grand Indo Mall. Saves a lot on transportation. Highly recommended for both business and...

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Thank Dian A
Singapore, Singapore
Reviewed 2 days ago NEW

Rented a 3BR apartment and it was great! The apartment was huge. L'Occitane toiletries were given. Great location as Grand Indonesia Mall & Thamrin City are just a street away. Staffs were polite and friendly!

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Thank Vanessa O
Singapore
Reviewed 3 days ago NEWvia mobile

We gotten the 3 bedroom unit. The location is great with shopping malls just next door. The living room is huge with a round dining table. 1 Bath with Tub, 1 En'suite Bath attached to 2 rooms and 1 WC Toilet. The kitchen is not utilised and there is dust on the hob. There is water dispenser but given the...

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1Thank Elinor N
Istanbul, Turkey
Reviewed 4 days ago NEW

It is very huge price for this apartmant considering other Jakarta's hotel. I paid 100 USD for a room without breakfast , it is very low price quality for Jakarta. The room is a old one, the decoration is for a medium size quality hotel. If you check balcony you can be shock because it is very dirty!

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Thank Burak G
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear Mr. Burak G, Thank you for taking the time to write a TripAdvisor review about your stay with us. Please be inform that your source of reservation was from online travel agent with choices of rates including the inclusion. We proceed the reservation based on your reservation voucher from the travel agent which not included breakfast in your daily...

Bali, Indonesia
Reviewed 1 week ago NEW

Great location if you like shopping. The staff are welcoming and friendly. Rooms are a great size with all your needs like being at home. Bedsheets are to small for the size of bed. Room service is basic but tasty.

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Helpful?
Thank Neil G
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear Neil G, Thank you for sharing your stay experience to TripAdvisor community. It is wonderful to hear that you enjoyed our spacious room, satisfied with the service from the staff and our food quality. We are noted that you felt the Bed sheets are to small for the size of the bed. I have taken this opportunity to share...

Singapore, Singapore
Reviewed 1 week ago

A preferred choice for a place to stay for my family due to its central location to the Grand Indonesia and Tamrin City Malls. The customer service are excellent and the bedrooms are very comfortable.

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Thank rauzib
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear Rauzib, Thank you for making Ascott Jakarta as your accommodation choice in Jakarta Your kind comments on the hotel’s strategic location, our comfortable bedroom and excellence service from the staff are very much appreciated. Thank you for rating Ascott Jakarta as a great value to stay in Central Jakarta I have shared this review with the team and all...

Shanghai, China
Reviewed 2 weeks ago

my laundry was not ready on the day I checked out. they arrange it to be sent to the place i pikced and delivered as promised. the money I misplaced in one of the pocket of the jeans that I have sent to the laundry was also sent back along with the clean clothes. two thumbs up for the housekeeping...

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Helpful?
Thank 705sitim
Abdul Haris S, Assistant Residence Manager at Ascott Jakarta, responded to this review

Dear 705sitim, Thank you for your great review towards our Property. We are very delighted to hear your comments on the service level and We truly love to create memorable experiences for our guests. Honesty is the part of our uniform to deliver excellence service to our guest. I will be sure to share your compliments with our team especially...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Ascott Jakarta is located in exclusive retreat, in the heart of the city’s business and shopping district: (Plaza Indonesia Shopping complex, Grand Indonesia Shopping Complex, Jakarta City Center Shopping Mall), Embassies and a wide variety of dining and entertainment, It meets your every need, the services and facilities are luxurious, extensive and personalized. You can indulge in the exclusive lifestyle of Ascott Jakarta while enjoying the energy of this dynamic city. ... more   less 

Additional Information about Ascott Jakarta

Address: Jln. Kebonkacang Raya no. 2, Jakarta 10240, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 6,910 - ₹ 12,451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascott Jakarta 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Ascott Jakarta Hotel Jakarta
Ascott Hotel Jakarta
Hotel Style:
#13 Family Hotel in Jakarta
#28 Business Hotel in Jakarta
#41 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Jakarta staff and other travellers.
3 questions
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Questions? Get answers from Ascott Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Average n need to bring in slippers as the marble floor is too cold and only a small carpet covering the room”
 of 5 bubbles norazams2017, 25 Feb 2017 | Read review
“if you are in a large group or entertaining, it is worth paying a little extra to secure the Premier apartments in each category”
 of 5 bubbles WanderingGourmand, 4 Feb 2017 | Read review
“Spacious and comfortable ”
 of 5 bubbles Satisfactory07, 14 Jan 2017 | Read review
“i stayed a studio. it was bigger than i expected and love the bathroom! it"s spacious.”
 of 5 bubbles lyta03, 9 Jan 2017 | Read review
“Pillow might be too soft for Asian's liking. Try asking for a harder pillow.”
 of 5 bubbles mingkaih, 21 Dec 2016 | Read review
5 of 5