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The Ritz-Carlton Jakarta, Mega Kuningan

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#6 of 442 Hotels in Jakarta
Certificate of Excellence
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The Ritz-Carlton Jakarta, Mega Kuningan
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898 Reviews from our TripAdvisor Community

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Showing 760: English reviews
Reviewed 5 days ago NEWvia mobile

It was a Pleasant stay. spacious room and clean and also they had comfortable bed. The Staff are friendly, great location, near to the mall, buffet breakfast was good and tasty. What can i say..it is Ritz Carlton..

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Helpful?
Thank Ivo D
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Ivo D, It gives me great pleasure to learn your feedback. Thank you for spending the time to write review on TripAdvisor. I hope you could visit our Spa facilities the next time you visit us. We look forward to have you stay again with us hopefully in the future. Warm regards, Nagesh Chawla Managing Director

Jakarta, Indonesia
Reviewed 1 week ago

We had a very large room, with a good bedding and clean room. The room had two windows, with a very nice view of the city. The only down side (actually not very important) is the water dripping in the drainage under the wash basin is so noisy, I think this can be fixed...because everything else is already so perfect

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Sondang P
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Sondang P, Thank you for spending your time to write review. I am glad you love our guest room's size and enjoying the view from your room. I hope you had the chance to visit our lovely swimming pool too. Your feedback on our plumbing problems is noted and has been shared to our team so we could fix...

Reviewed 1 week ago

If you want to hide in a bustling city. This place is one of them. Room size is amazing. Its bathroom is huge and probably bigger than room size in certain european hotels 😂. Do get room with club lounge access if you really wanna enjoy this hotel.

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Helpful?
Thank Houward C
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Houward C, I am pleased that you mentioned The Ritz-Carlton Jakarta Mega Kuningan as a superb hotel. You are right, our Executive Club Lounge offers experience where you feel at home away from home. I hope you get to visit our Fitness Center which provide various most updated Fitness Equipment in the city. Thank you for spending the time...

Reviewed 1 week ago

it was my first time to go and stay at RCJ and I can say, you nailed it! the room was soo big, with spacious bathroom and walk in wardrobe as well. I got happy new year card with some cupcakes on the coffee table and got another plate of cupcakes in the evening which I can say it was...

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Helpful?
Thank evyaz
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear evyaz, I feel super excited to learn your great experience at The Ritz-Carlton Jakarta, Mega Kuningan. Thank you for loving us! I will also share your review to our Lady, Asteria who was very attentive to your mother during breakfast. She will be very thrilled to read your great comments. Your feedback on turn down service is very well...

Houston
Reviewed 1 week ago

Wow ! What can I say about this hotel ?! It is first class. As soon as I stepped foot on Ritz, I was greeted with a warm welcome with a cold cocktail. Checkin did take some time, but I was enjoying my drink in the beautiful lobby. After completing checkin, I was then escorted to the room by a...

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Helpful?
Thank skc242
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear skc242, I could not feel anything but happiness by learning all your kind feedbacks. Our Ladies and Gentlemen always pledged to provide the finest personalize service to all of our guest and your appreciation toward them reminded me how thankful I am to have all of them working with me at The Ritz-Carlton Jakarta, Mega Kuningan. I will share...

Wroclaw, Poland
Reviewed 1 week ago

Hotel is very good and clean! However is dated. rooms looked old and electric switches and towels looked extremely worn off. Food at the breakfast was average, however the Lounge restaurant food was very good. It did not had the Executive Lounge operational when I stayed. Only negative was at checkout I wanted to print my boarding pass and went...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank L7690BUvincentp
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear L7690BUvincentp, Thank you for sharing your great review on your recent stay at The Ritz-Carlton Jakarta, Mega Kuningan. Please accept my sincere apology of any inconveniences that you experienced during your stay. We always try to provide the most personalized and best service to our loyal guests especially our Gold and Platinum Elite. We clearly failed to fulfill your...

Jakarta, Indonesia
Reviewed 1 week ago

A very disappointing experience. We booked for 20 people to enjoy the Christmas special package on Christmas day. The package included free flow drinks and buffet Christmas fare. We arrived around 12 and sat on the terrace to enjoy a few drinks before eating and went into eat around 1.15. When we went to collect our food, they had run...

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Helpful?
Thank Rob D
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Rob D, First of all, thank you for spending your time to write review. On behalf of the restaurant team, I would like to apologize and I am terribly sorry to hear that we fell short of your expectations. This is certainly not the level of service we aspire to or what our guests have a right to expect....

Jakarta, Indonesia
Reviewed 1 week ago

One of the most enjoyable memories during stay in Ritz Carlton with spacious room, beautiful & well maintained nterior, also friendly staff.... Location is oke, got some good food within walking distance and also some shopping mall.... Thanks Ritz....

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Glenn H
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Glenn H, It gives me great pleasure to learn your great experience on your recent stay at The Ritz-Carlton Jakarta, Mega Kuningan. The next time you visit us, you might want to visit our Spa facilities which provided Spa treatments that authentically designed by our talented therapist. Thank you for staying with us. We look forward to your next...

Jakarta, Indonesia
Reviewed 1 week ago

Stayed in the hotel for a weekend. The room was really nice with great view of the town. It was also well maintained. The staff was courteous and provided prompt service. The pool was on the fifth floor and it was a bit too windy when we were there. I wish there was a pool bar on the floor. Overall...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Bimo A
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Bimo A, Thank you for taking the time to write review. Many of our guests has been praising of our Ladies and Gentlemen's courteous service, and I am glad you loved it too. Your suggestion on adding a pool bar is very well noted. We will discuss it with our management team for further plan. Thank you for choosing...

Finland
Reviewed 1 week ago

Impressive facility, food, security. Huge rooms, great views. The most friendly and polite stuff. Free transportations to malls at any time you need. The hotel organized a great New Year party in the lobby for all customers. Amasing experience! However everything was at affordable price.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank cristiantY9366ZV
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear cristiantY9366ZV, I am delighted that you had a great New Year holiday experience at The Ritz-Carlton Jakarta, Mega Kuningan. Many of our guests has been praising on how courteous our Ladies and Gentlemen are. I am glad that you are appreciating their genuine service. Thank you for spending the time to write review. We could not wait to have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Setting a new standard of luxury in the Indonesian capital city, The Ritz-Carlton Jakarta, Mega Kuningan is situated in an open area affording beautiful views. Located at the business district of Mega Kuningan, the hotel is only 31 kilometers from Soekarno-Hatta International Airport. Sleek sophistication outside provides a way to warm elegance inside, where each guest room and suite offer an oasis of pampering and prestige. Accommodations are one of Jakarta's most spacious. The baths feature floor-to-ceiling windows overlooking the city. Luxury amenities such as fine linens, designer bath essentials and a 55-inch LED screen television enhance each stay. For dining options, guests can choose from: Asia, featuring Jakarta's largest Island Buffet Restaurant, Lobo, Jakarta's contemporary restaurant, where finest USDA prime beef steak are prepared in a spectacular display of modern interior design for bar, lounge and dining destination and TEMPUS, a hot spot hosting two different zones of Avanti for cozy lounge with compelling dance floor and JADE for elegant and spacious karaoke. For meetings, conferences, weddings and social functions, The Ritz-Carlton Jakarta, Mega Kuningan features 22 meeting rooms, 1600 square meter The Ritz-Carlton Grand Ballroom and 1000 square meter Grand Mutiara Ballroom for medium size function that can be tailored to any needs, including the city's most luxurious wedding and conference. ... more   less 

Additional Information about The Ritz-Carlton Jakarta, Mega Kuningan

Address: Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 9,762 - ₹ 13,789 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Mega Kuningan 5*
Number of rooms: 333
Reservation Options:
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Also Known As:
Ritz-Carlton Jakarta Hotel Jakarta
Jakarta Ritz Carlton
Ritz Jakarta
Hotel Style:
#2 Romantic Hotel in Jakarta
#4 Business Hotel in Jakarta
#5 Spa Hotel in Jakarta
#6 Luxury Hotel in Jakarta
#14 Family Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Jakarta, Mega Kuningan staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Jakarta, Mega Kuningan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get club lounge access”
 of 5 bubbles houwardc, 8 Jan 2017 | Read review
“Any room is luxury here.”
 of 5 bubbles GSBennett, 30 Dec 2016 | Read review
“Ask to be away from construction site side of building”
 of 5 bubbles Des Newton, 13 Dec 2016 | Read review
“ask for a room away from the construction... stayed 3 nights moved out...couldn't sleep”
 of 5 bubbles justinf512, 9 Dec 2016 | Read review
“There is some construction next to the hotel so request a room facing away from the construction site.”
 of 5 bubbles Starfield11, 6 Dec 2016 | Read review
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