We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Jakarta Mangga Dua Square

Show Prices
#36 of 453 Hotels in Jakarta
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Jakarta Mangga Dua Square
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,211 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 921: English reviews
Start your review of Novotel Jakarta Mangga Dua Square
 Click to rate
Jakarta, Indonesia
Reviewed 3 days ago NEW

I've been stay in this Hotel for a view months, never been bored with it. Staff was very kind and helpfull, like Stephanie, Mira, Edelyne, Sienny and Cyntia. Premiere Lounge staff was nice too, thanks to Ria, Fachmi, Ryan to assist me and my guest needed. It's a 4 star hotel with 5 star service. Keep it up guys :)

 Report
Helpful?
Thank Xingchihchao
Singapore, Singapore
Reviewed 3 days ago NEW

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank eddyl1107
Trentham, Australia
Reviewed 4 days ago NEW

All staff were very helpful and eager to please. Problem more with management who obviously insist on ongoing renovations while still booking out rooms adjacent and below building works. Was attending IFEX Fair and spent two disastrous days working on room accompanied by constant drilling, hammering and other noises. This was followed by the use of some chemical adhesive or...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank johnfH3778RJ
Reviewed 1 week ago via mobile

Wonderful stay, thanks to wonderful staff named Stephanie and Mira. They always welcoming me with their sincere smile and service. Thank you for helping me to get the best room when I stay. Highly recommended hotel in Jakarta

 Report
Helpful?
Thank hsushengchieh
Perth, Australia
Reviewed 1 week ago

Services were very bad. The staff member mislead information and racist . The room and the bathroom were average . The hotel blocked your credit card fund without informed the guests and even though they have received your full payment in cash. Don't go to this hotel, there are lots of better hotel in Jakarta with good service and took...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank 238yent
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear 238yent Thank you for taking the time to write about your experience at Novotel Jakarta Mangga Dua Square I have read carefully the issue and after investigating your transactions with your credit card we have found out that the hotel staff has followed the hotels pre-authorization policies and procedures when making transactions on your credit card. This is standard...

Reviewed 1 week ago via mobile

The hotel went through a makeover starting with the front desk on level 1. And just completed level 5 where the breakfast, meeting rooms, gym and ballrooms all are. They did a festival job with the breakfast area and menu. It is totally a new experience in breakfast dinning. This is one great reason to stay at Novotel. Well done.

 Report
Helpful?
Thank James L
Reviewed 1 week ago via mobile

Stay there in early march for 2 nights. We got upgraded into deluxe room. Room is very spacious although take a bit walking from the lifts. Pro: Good location and room very spacious Con: Room is old and lighting is a bit on the dark side. There's noise of the on going renovation. Hopefully next time for our stay we...

 Report
Helpful?
Thank Thomy A
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Thomy A Thank you for leaving a kind review of your stay at Novotel Jakarta Mangga Dua Square! It was a great pleasure to read that you enjoy our spacious room and location for shopping and culinary experience. However, I am truly sorry that the noise from the renovation works caused for a disruptive stay for you. While it...

Singapore, Singapore
Reviewed 3 weeks ago

I was in Jakarta for a conference and the venue is in this hotel, thus I decided to stay there. This hotel is located at the edge of CBD thus the traffic to/fro airport is manageable. The hotel has just renovated some of the rooms and its facilities so it looked good. The hotel is located near a shopping mall,...

 Report
Helpful?
Thank Joe L
Pearland, Texas
Reviewed 3 weeks ago via mobile

My family and I stayed here years ago and since we had to visit a government office nearby we decided to stay here again. The pool again was fantastic - big and very clean. The breakfast is not as good as a few years ago. The food was still very tasty but not as much selection. The rooms had a...

 Report
Helpful?
Thank Brian C
Singapore, Singapore
Reviewed 3 weeks ago

overall staff were very pleasant and courteous. most of all very helpful. especially Rian from premiere Lounge and Sienny from premiere reception. i like my stay, for this time my stay was very rewarding because my favourite fruit (banana) was delivered to my room. im so happy, thankyou and see you on my next stay.

 Report
Helpful?
Thank StephenChoo0508

764 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (447)
Viewed
Hotel & Grounds (24)
Viewed
Room/Suite (95)
Viewed
Dining (30)
Viewed
Pool/Beach Area (39)
Viewed
Bathroom (39)
Viewed
Family/Play Areas (4)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (13)
Viewed
Other (200)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (257)
Viewed
Amenities (46)
Viewed
Children's Pool (3)
Viewed
Deluxe Suite (78)
Viewed
Pool (25)
Viewed
Dining (79)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (11)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (19)
Viewed
Dining (8)
Viewed
Hotel & Grounds (7)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Sawah Besar
Le Grandeur Mangga Dua
Le Grandeur Mangga Dua
#87 of 453 in Jakarta
255 reviews
Show Prices
Show Prices
Show Prices
Sawah Besar
Swiss-Belhotel Mangga Besar
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Jakarta Mangga Dua Square is strategically located in the prominent Mangga Dua area, close to the coast - Ancol Dreamland, historical Old Batavia area, as well as to Jakarta International Expo in Kemayoran making it the One Stop Destination in North Jakarta. Novotel hotel is part of a large and modern shopping, entertainment, exhibition, wholesales as well as retail complex known as Mangga Dua Square. ... more   less 

Additional Information about Novotel Jakarta Mangga Dua Square

Address: Jln. Gunung Sahari no. 1, Jakarta 14420, Indonesia
Region: Indonesia > Java > Jakarta > Pademangan
Price Range: ₹ 3,725 - ₹ 6,275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Jakarta Mangga Dua Square 4*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Agoda, ACCOR and Expedia so you can book your Novotel Jakarta Mangga Dua Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Mangga Dua
Jakarta Novotel
Hotel Style:
#19 Family Hotel in Jakarta
#32 Business Hotel in Jakarta
#35 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Jakarta Mangga Dua Square staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Novotel Jakarta Mangga Dua Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Level 5 and level 8 very good rooms and large enough”
 of 5 bubbles jcc52, 7 Feb 2017 | Read review
“if you want to stay at this hotel and using car, make sure you go directly to 5A parking lot, it goes directly to Novotel parking,”
 of 5 bubbles 683kenleyt, 31 Jan 2017 | Read review
“Get a room nearer to the lift or lobby. Otherwise it will be a good exercise to walk to you room”
 of 5 bubbles krv2608, 16 Jan 2017 | Read review
“Try to get a room overlooking the pool as it is quieter than the street view”
 of 5 bubbles leannes966, 8 Jan 2017 | Read review
“Try the executive floor, its private and better”
 of 5 bubbles 798stefb, 23 Dec 2016 | Read review
5 of 5