We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Novotel Jakarta Mangga Dua Square

Show Prices
#33 of 441 Hotels in Jakarta
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Novotel Jakarta Mangga Dua Square
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,138 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 878: English reviews
1 review
Reviewed 2 days ago NEW

I met a super nice girl "Sinenny" who could speak excellent Chinese!! she is so nice and friendly. looking forward to meet her for my future stay. But for the morning buffet on 5th floor restaurant, too pack and no enough manpower to clean the table on time. I don't know the seat I have were served with used tableware... More 

Helpful?
Thank Claudia Y
Kuala Lumpur, Malaysia
1 review
Reviewed 4 days ago NEW

The hotel is a bit old but I'm glad the hotel finally under renovation and face lift now. I hope my next stay will be getting whole new experience. Receptionist Stephanie service is good. Overall the hotel and location is good. The price is reasonable.

Review collected in partnership with Accorhotels.com

Helpful?
Thank chean336
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Chean336 First of all thank you for sharing your stay experience with us. We are glad to know that the stay was pleasant and you were satisfied with the service from our staff. We will inform to all our staff and especially Stephanie and we believe this will encourage us to provide better service to our guests. Thank you... More 

Kuala Lumpur, Malaysia
2 reviews
Reviewed 6 days ago NEW

Love the hotel, the people and the location. Could improve further on the rooms - limited electrical plug points, faulty shower heads, faulty cloth hanger, water drains slowly in the shower, etc. Special thanks to the front desk - Ari and Hawa.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Aidil-izzat
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Aidil-Izzat First of all thank you for sharing your stay experience with us. We are glad to know that the stay was pleasant and you were satisfied with the service from our staff. We will inform to all our staff and especially Ari and Hawa and we believe this will encourage us to provide better service to our guests.... More 

Singapore, Singapore
2 reviews
Reviewed 1 week ago

Booked 2 rooms with swimming pool view. The rooms are clean, spacious, beds are comfy to sleep too. Breakfast buffet that is provided is also excellent with more than 50 dishes to choose from. Able to late check-out one of the room too. The staffs are very friendly, courteous and knowledgeable when i asked for directions. Food and taxis are... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank W7122HAlaurentl
Chicago, Illinois
1 review
Reviewed 1 week ago

The hotel was nice and clean. Good service at the front desk. I did go to the restaurant on the 5th floor. My server Claudia was great. Very attentive and friendly and spoke perfect English. I ordered a Chicken Caesar Salad with housemade dressing. The lettuce and chicken were fine but the so-called housemade dressing was a super thick mayonase... More 

Helpful?
Thank tjdonlin
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear tjdonlin Thank you very much for taking some of your precious time to complete your review of our hotel on TripAdvisor. We regret to learn that you had experienced with our food and transportation issue during your stay. This was a highly unusual situation where I'm very sure that this lapse in term of our service quality does not... More 

Singapore
2 reviews
Reviewed 1 week ago

Massage was good. Breakfast area is too warm. No air con. Rooms are a little too dark. My room writing desk lighting was out of order. It was fixed for a day but next day it didn't work again. Perhaps housekeeping department can assist to check on lightings and fixtures everyday.

Review collected in partnership with Accorhotels.com

Helpful?
Thank llimsmit
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear LLimsmit We thanked for Your comment in TripAdvisor, Felt sad to know that during your stay its not being your expectation. Your experience we will share to our team to encourangement and to improve our quality and service in the future. Hopely that can meet you again in our hotel. Sincerely Fabrice Mini General Manager More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

I have stayed here for several time since my partner company have their account in this hotel. Actually this is a nice hotel. Good price with good facilities. But after my second stayed i notice this hotel have dropped their services in accessibility and the ease of communication. Wifi were hardly connected. Even if it was connected then you will... More 

Helpful?
Thank Joko S
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Joko S Thank you very much for taking some of your precious time to complete your review of our hotel on TripAdvisor. We regret to learn that you had experienced with internet connection during your stay. This was a highly unusual situation where I'm very sure that this lapse in term of our service quality does not correspond to... More 

Yogyakarta, Indonesia
Level Contributor
178 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 weeks ago

I love staying at Novotel Hotel Mangga Dua Jakarta-Indonesia. the room was great and helpful plus kind of staffs. located in heart of shopping center of Jakarta, the Novotel is very strategic hotel to stay. being a guest, I would like recommended Novotel Hotel as one of best hotel in Jakarta you need to stay. Enjoy

Review collected in partnership with Accorhotels.com

Helpful?
Thank Sigitpramono
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Sigitpramono I am glad to learn that our location – near to main interesting lifestyle area and easy to get in – is convenient for you. Besides our strategic location, I am also delighted to learn that you are satisfied with the services given by our staffs. I will share your comments with all of our staffs. I am... More 

Kota Kinabalu, Malaysia
Level Contributor
358 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
Reviewed 2 weeks ago

Pleasurable stay with good food and good service. I like the breakfast buffet, a mixture of asian and western, so much to eat. Situated within shopping centre, surrounded by many eateries, clothings and electronic stuff.

Helpful?
1 Thank yfylou
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Yfylou First of all thank you for sharing your stay experience with us. We are glad to know that the stay was pleasant and you were satisfied with out location and breakfast. Your comment we will share to all team and we believe its will keep continously better service to our guests. Thank you again for the review and... More 

739 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (430)
Viewed
Hotel & Grounds (21)
Viewed
Room/Suite (94)
Viewed
Bathroom (38)
Viewed
Pool/Beach Area (36)
Viewed
Dining (29)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (13)
Viewed
Family/Play Areas (1)
Viewed
Other (195)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (257)
Viewed
Amenities (46)
Viewed
Children's Pool (3)
Viewed
Deluxe Suite (78)
Viewed
Pool (25)
Viewed
Dining (79)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Room/Suite (20)
Viewed
Hotel & Grounds (10)
Viewed
Family/Play Areas (1)
Viewed
Dining (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Sawah Besar
Le Grandeur Mangga Dua
Le Grandeur Mangga Dua
#104 of 441 in Jakarta
226 reviews
Show Prices
Show Prices
Show Prices
Sawah Besar
Swiss-Belhotel Mangga Besar
Pademangan
Hotel Neo Mangga Dua Square
Hotel Neo Mangga Dua Square
#159 of 441 in Jakarta
265 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Jakarta Mangga Dua Square is strategically located in the prominent Mangga Dua area, close to the coast - Ancol Dreamland, historical Old Batavia area, as well as to Jakarta International Expo in Kemayoran making it the One Stop Destination in North Jakarta. Novotel hotel is part of a large and modern shopping, entertainment, exhibition, wholesales as well as retail complex known as Mangga Dua Square. ... more   less 

Additional Information about Novotel Jakarta Mangga Dua Square

Address: Jln. Gunung Sahari No. 1, Jakarta 14420, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 3,839 - ₹ 4,798 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Jakarta Mangga Dua Square 4*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, HotelTravel.com, ACCOR, Booking.com, Orbitz, Priceline and Odigeo so you can book your Novotel Jakarta Mangga Dua Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Mangga Dua
Jakarta Novotel
Hotel Style:
#19 Family Hotel in Jakarta
#32 Business Hotel in Jakarta
#32 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Jakarta Mangga Dua Square staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Novotel Jakarta Mangga Dua Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room close to the elevator, otherwise you could be walking for 5 minutes.”
 of 5 bubbles tjdonlin, 21 Nov 2016 | Read review
“Top floors”
 of 5 bubbles yfylou, 17 Nov 2016 | Read review
“8th floor has nice rooms. premium bookings include lounge access”
 of 5 bubbles 67Frank2015, 2 Nov 2016 | Read review
“Rooms facing the swimming pool, higher floors”
 of 5 bubbles LaohuPenang, 1 Nov 2016 | Read review
“Choose a room facing the courtyard or pool to have quiet ambience”
 of 5 bubbles LeatherTraveller, 18 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay