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Pullman Jakarta Indonesia

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#15 of 442 Hotels in Jakarta
Certificate of Excellence
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Pullman Jakarta Indonesia
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1,328 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Jakarta Indonesia
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Showing 1,034: English reviews
Petaling Jaya
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank harj25
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Singapore, Singapore
Reviewed 3 weeks ago

Great service from the beginning, friendly staffs, and most importantly understood me as customer and very accommodative. I wrote my preference for a reason, so the hotels would accommodate it the best they could. I understand sometimes they couldn't do it for one or more reason and that's OK as long as they communicate it. Pullman Thamrin Jakarta staff who...

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Helpful?
Thank ferdianwijaya
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear ferdianwijaya, We are really thankful when a valued guest takes the time to write a comprehensive review which will help future travellers to get a picture of our offers. I will share with my teams that you specially loved the services demonstrated by our Front Office team. Your description of our room, including its amenities is high commendation and...

Auckland
Reviewed 3 weeks ago

This hotel is now my regular place of stay in Jakarta. Good location, good facilities (gym and pool in particular are both great), good service and rooms are really nice. There are nearby shopping centres and it is close to the business district. Just be careful taxi drivers don't get mixed up with the other Pullman in Jakarta!

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Helpful?
Thank Clever Brown
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Clever Brown, Great to read that you made the right choice with our hotel in the heart of Jakarta. It really makes me happy that we welcome you back whenever you’re in the city and that you enjoyed all our facilities. Thank you for sharing this review and hope to see you again in our hotel. Best regards, Alexander...

Johannesburg, South Africa
Reviewed 4 weeks ago via mobile

Fabulous welcome with friendly staff and good Customer service. We upgraded from a superior room to a grand deluxe. The currency is very good. The breakfast spread is vast with eastern and western options. There is a map for the variety of options. I got lost lol! The rooms are a great size and the bathrooms comfortable. Pullman is always...

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Helpful?
Thank Aisha W
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Aisha W, I am happy to note that everything was to your satisfaction and that you enjoyed the services and facilities we offer. Thank you for this 5-points review and I hope to welcome you again on another great stay with Pullman Jakarta Indonesia. Best regards, Alexander Poindl General Manager

Sydney, Australia
Reviewed 4 weeks ago via mobile

Checked in for the weekend and I can't complain much. Fast Check in. Check. Beautiful spacious room. Check Pretty room amenities. Check. Great location. Check. Wonderfully warm staffs. Check. There's really nothing the complain from checking in (and yes, I'm still around) You definitely need to book their executive rooms, cause there's open bar (daily 6-8pm) and they serve lobster...

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Helpful?
Thank pratama a
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear pratama a, Let me thank you for this positive review. It feels good to know we ticked all the boxes and that you enjoyed the benefits which came with your stay. Your kind comment on the service demonstrated by Olivia, Martinus, Zemmy and The Back Room bartenders have put a smile on them. We are glad to hear that...

Perth, Australia
Reviewed 4 weeks ago

Excellent location. Room was very clean and tidy. Breakfast was great! However, my Superior Room was in no way superior (superior to what I wonder??). The room was very small, bathroom tiny, and the air conditioning was weak and unable to cool the room.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Douglas C
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Douglas C, Thank you for taking the time to share this review. I appreciate your comments on the excellent hotel location, the room cleanliness and the breakfast experience at Sana Sini. Unfortunately, the room temperature issue was not brought up to our attention to give us the opportunity to assist you on the day. Should travels bring you back...

Karawang, Indonesia
Reviewed 4 weeks ago

Review collected in partnership with Pullmanhotels.com
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1Thank Francis John W
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Egypt
Reviewed 5 weeks ago

I stayed for the second time since last year, i can only say that things are even better this time. Elegant, stylish, and smart atmosphere all over. All kind of food varieties and outlets available serving excellent dishes with service. Not far from shopping districts, walking distance using the bridge across the main road. Room are spacey and modern, i...

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Helpful?
Thank ueno18
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear ueno18, Thank you for this fantastic 5-point review of your return stay with us. Glad to know that the whole concept of the hotel appeals to you the most. Thank you for the tip for other readers on Pullman Tower rooms and suites. It sounds like you had a great stay and dining experience in the restaurant and The...

Reviewed 8 December 2016 via mobile

So far, the best hotel I have experienced in Jakarta. The facilities are great and I am impressed with the staff services. The staffs recognize me throughout my stay and greet me (by name) everytime. Special mention to Wulan (from Guest Relation) as she assisted me the moment I arrived at the hotel. And she also made some arrangement for...

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Helpful?
Thank ychuan_ann
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear ychuan_ann, Thank you for this encouraging review. This makes us feel good as we achieved our aim to deliver exceptional services to all guests during their stay, especially Wulan who made your birthday even better. Happy belated Birthday to you! We also appreciate your kind comments on the hotel facilities. It would be our pleasure to see you again...

Singapore
Reviewed 5 December 2016

Review collected in partnership with Accorhotels.com
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Thank arthurlim2016
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: ₹ 7,099 - ₹ 13,926 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Agoda and Travelocity so you can book your Pullman Jakarta Indonesia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Spa Hotel in Jakarta
#13 Business Hotel in Jakarta
#15 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
2 questions
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room away from roads as the windows are not sound proof.”
 of 5 bubbles Alghawas, 11 Jan 2017 | Read review
“accessible to all other services”
 of 5 bubbles elixirarch, 25 Dec 2016 | Read review
“Take the 'Premium Superior Room, 1 Queen Size Bed, City view, 25 sqm.”
 of 5 bubbles yvanfermd, 21 Dec 2016 | Read review
“Choose the new wing since the rooms are newer (more modern), bigger, and quieter.”
  • Overall view of bedroom.
  • Nice, clean, spacious bathroom with high quality amenities (Co-Bigelow).
  • The glass window of the bathroom for greater view/space feel.
  • Business desk and coat hanger.
  • View from mini bar area.
  • Long corridor from room entrance (on the left) giving all the privacy.
  • King bed with nice lighting and the view towards the bathroom.
  • King bed with nice lighting (bright enough yet soothing).
 of 5 bubbles ferdianwijaya, 20 Dec 2016 | Read review
“Executive wing is recommended”
 of 5 bubbles ueno18, 12 Dec 2016 | Read review
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