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Pullman Jakarta Indonesia

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#15 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Jakarta Indonesia
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1,360 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Jakarta Indonesia
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Showing 1,064: English reviews
Frankfurt, Germany
Reviewed 1 week ago

Im an accor gold member holder. I've got upgraded into the next room category but i didnt satisfy with it, then i must wait about 2 Hours until i get other room. After that it was all perfect! Hotel staffs are all very kind, they great us always with smile and very helpful. The Restaurant Sana Sini provide great food,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Salma S
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Salma S, Thank you for your loyalty! Your comments on the level of service and the food quality at Sana Sini Restaurant are well received and have been shared with the team. In regards to your check-in experience, your upgraded room had been ready immediately during check in. However since you requested for a different view, we accommodated this...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

I must say, Pullman Jakarta Thamrin has always welcome me as a VVIP at the hotel. I have to compliment the excellent services provided by the staff at SanaSini restaurant, Ms. Marlina. She have made my dining experience at SanaSini restaurant a memorable one and I would definetly return back to Pullman Jakarta Thamrin. Also, great customer services at the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank CalChoong
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear CalChoong, It is nice to hear from you again. We believe our guests are all VIPs and we are glad that you had an excellent stay. In particular the service demonstrated by Marlina and Angel which made your stay even more memorable. Your kind comment has put a smile on them and will certainly motivate them to keep up...

Singapore, null, Singapore
Reviewed 1 week ago

Check-in - the lobby was very beautiful, the check in counters were quite unique. Check-in was also quite fast. You should take note that there are 2 wings and to check with them which elevator to take. I was pointed to the wrong side by their service staff in the lobby. Room - modern looking but small. it will be...

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Helpful?
1Thank Sjh_7781
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Sjh_7781, Thank you for letting us know that you enjoyed the arrival experience at the hotel, other services like the wifi speed and the success of your roadshow event at the hotel. I’m also happy to hear that you and your colleagues enjoyed the breakfast at Sana Sini. Our restaurant offers a culinary journey from Indonesian, Chinese, Japanese and...

Seoul, South Korea
Reviewed 2 weeks ago

Overall, I was very satisfied with the kind and nice service of the staff. From the lobby, all the staff was very friendly and smiley. Everything was also good in the room except the carpet. I am allergic to dust a little. A little means usually I don't feel uncomfortable at the most of the hotel room carpet. But, this...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jihakl
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear jihakl, We are appreciating the overall positive review of your recent stay with us. Firstly, glad to hear that the service level satisfied you and that you had an enjoyable stay. Secondly, I sincerely apologize for the shortcoming experience in regards with your allergy condition where the carpet in the room may have been the source of the problem....

Reviewed 2 weeks ago via mobile

My check in was fast and full hospitality. Only one issue in reservations with hotel.com an error on wep page got room not included break fast and pay an charge rent breakfast included.Deluxe room is very small. Security is great. Need to confirm your reservations detail before checkup.enjoyed staying and location is great.

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Helpful?
Thank Majid A
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Majid A, Appreciate this kind review of the hotel location, good service, security and your check in experience. We checked back with hotel.com, the reservation was booked with us for your stay with room only (at the rate without breakfast). We hope you could clear this up with the booking website directly. For the benefit of other readers, the...

Melbourne, Australia
Reviewed 2 weeks ago

Stayed four days on business in February 2017. Hotel has great facilities and all staff provide an amazing service. The rooms themselves are quite small, but very clean and the bed is very comfortable. Breakfast buffet was included with the room and had a great range of international foods, breads, hot dishes, fruits, juices and coffees (try the ginger coffee...

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Helpful?
Thank s340466
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear s340466, It was a real pleasure knowing that everything about your recent stay with us ticked all the boxes. Thank you so much for kind comments on the facilities and services offered throughout the hotel, especially your highlights on the breakfast experience with the local Ginger Coffee and your preferences. All of us look forward to welcoming you and...

Reviewed 2 weeks ago via mobile

Great service, Dian did an amazing job with cleaning my room everyday. Can only recommend it! Very clean rooms, good food, everything 100% top quality. Stayed here on business for 4 days and it was the best hotel and service i experienced.

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1Thank Olivér K
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Olivér K, Thank you for this 5-point review highlighting the amazing services especially by our Housekeeper Dian. She will have her recognition for extending excellent guest services This is such an encouraging review for the team. We look forward to welcoming you again on your next stay with us. Best regards, Alexander Poindl General Manager

Reviewed 3 weeks ago via mobile

This hotel is well appointed, close to shops, restaurants and businesses.The facilities are quite good and although the rooms are small they are clean and comfortable. The breakfast is superior catering for a diverse range of tastes and diets. One of the most impressive aspects of the hotel is the staff who are very willing to provide you with excellent...

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Helpful?
Thank Nick T
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Nick T, Thank you for rating Pullman Jakarta Indonesia with 5 points and for your encouraging comments. It truly feels good to know our associates made the difference and created a memorable stay for you. Special praise to Zemmy and Mariska will be given as an appreciation for extending excellent guest services. We also appreciate your kind comments on...

Hong Kong, China
Reviewed 3 weeks ago

dear jaya bhai , it was a great pleasure to have again stayed at pullman thamrin with you guys now being in the 5th consecutive year with you all which feels like a family to me especiallay would like to name a few of them whom i can recollect .. 1> the F& B incharges ---> mr sugeng and mr...

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Helpful?
Thank Raby_123
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Raby_123, Welcome back! I am happy to know that the level of service extended made you feel like family and that everything was done efficiently for you. It is really appreciated when a valued guest takes the time to compliment team members in such a comprehensive review. We look forward to welcoming you back at our hotel as our...

Singapore, Singapore
Reviewed 3 weeks ago

We were on a business trip and stayed here for 2 nights. The hotel is ideal for business stays with lots of dining and shopping options nearby. Compared to the other 5 star hotels in the neighborhood, Pullman is real value for money and the hotel rates are extremely attractive for this centrally located hotel. Breakfast buffet is loaded with...

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Helpful?
Thank MuthuChezhian
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear MuthuChezhian, Thank you for reviewing Pullman Jakarta Indonesia as an ideal hotel for business stay. As you shared, our hotel is widely known with the competitive prices for such an amazing value and the strategic location. Our buffet breakfast is also indeed one of the most talked about features by our guests due to their wide selection of cuisines...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 

Additional Information about Pullman Jakarta Indonesia

Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: ₹ 6,886 - ₹ 14,039 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR and Agoda so you can book your Pullman Jakarta Indonesia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Romantic Hotel in Jakarta
#10 Family Hotel in Jakarta
#13 Business Hotel in Jakarta
#14 Spa Hotel in Jakarta
#15 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Jakarta Indonesia staff and other travellers.
3 questions
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Questions? Get answers from Pullman Jakarta Indonesia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are roadworks at the moment in the main street forthe MRT. If you want to be quiet, choose the rooms facing the back”
 of 5 bubbles 384titom, 23 Feb 2017 | Read review
“High floor will ensure you get an open view - especially if your room faces away from the main street.”
 of 5 bubbles nilanshuk, 20 Feb 2017 | Read review
“Pick the new wing it's quiet and new”
 of 5 bubbles deenu33, 20 Feb 2017 | Read review
“Rooms on pool side do not have traffic noise.”
 of 5 bubbles Q5475MHbills, 17 Jan 2017 | Read review
“Try and get a room away from roads as the windows are not sound proof.”
 of 5 bubbles Alghawas, 11 Jan 2017 | Read review
5 of 5