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JS Luwansa Hotel and Convention Center

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#47 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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JS Luwansa Hotel and Convention Center
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347 Reviews from our TripAdvisor Community

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Showing 275: English reviews
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Singapore, Singapore
Reviewed 4 days ago NEW

Having stayed in various hotels of different categories across Indonesia or outside the country and ones which are similar to JS Luwansa, I honestly think that the hotel lacks identity. Nothing unique about it that sets it apart from the competition. But I would say that the room I stayed in was indeed up to expectations although I would have...

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Helpful?
Thank SamSGTraveller
Surabaya, Indonesia
Reviewed 1 week ago via mobile

My office metting at ballroom hotel ...stay at wide room with city view. In front of hotel have japanesse food restaurant and many restaurant at the left side of hotel. Small fitness center and swimming pool .

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Helpful?
Thank SanjayaKanginnadhi
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest Thank you for taking the time to review your visit with us in such a positive way! As a 4 star hotel where value is our first priority, we offer attractive pricing with a superior location, guestroom product and the highest in customer service available in Jakarta. Looking forward to your next visit. Happy and safe travels!...

Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

It's a modern hotel. Located in center of Jakarta, easy access, easy to find, so near with Trans Jakarta Bus Station. I was stayed on twin bed Room at 17' floor with my family. It was a medium size room, but clean enough, and have a great view. Various food on breakfast, but it's not the best delicious restaurant in...

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Helpful?
Thank mucry_
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest Thank you for taking the time to review your visit with us in such a positive way! As a 4 star hotel where value is our first priority, we offer attractive pricing with a superior location, guestroom product and the highest in customer service available in Jakarta. Looking forward to your next visit. Happy and safe travels!...

Jakarta, Indonesia
Reviewed 2 weeks ago

We often have bad experience with this hotel. I don't know why my office keeps having big events here and sending our business guests to this hotel. This afternoon, as before, I had to argue strongly to get my room. "We don't have non-smoking room anymore," they said. My colleague who is in charge for reserving the accommodation, told us...

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Helpful?
Thank deeJakarta
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to write us with your experience. Please accept our apology for the unfortunate circumstance we have caused. The fact that you were also experiencing a medical condition, perhaps if we were notified in advance about this we could have made the extra effort, with your request, to accommodate your extenuating health...

Reviewed 3 weeks ago via mobile

I am really impressed with the excelkent service of JS Luwansa. Good ambience. Good gesture of the staff. Good FnBs. Good interior materials. Good location. Good price too. Most of my overseas clients stay in this hotel. My family's big event was held in here too and we were so satisfied. My favorite spot to me is the Ambassador Lounge...

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Helpful?
Thank Nandito B
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest Thank you for taking the time to review your visit with us in such a wonderful way! As a 4 star hotel where value is our first priority, we offer attractive pricing with a superior location, guestroom product and the highest in customer service available in Jakarta. Looking forward to your next visit. Happy and safe travels!...

Kuala Lumpur
Reviewed 3 weeks ago via mobile

Stayed for 2 nights on a business trip. Booked by our local partner due to its location. Check-in was smooth, the room was nice and cosy, a little dated but clean and maintained, breakfast selection was good, the staff were friendly and helpful as what typical of Indonesian. The room is a little pricey but for a business trip and...

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Helpful?
Thank mdanwar
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you so much for your kind and most positive review. You are correct, as we consider ourselves and are certified as a 4 star hotel product. We are clean and well located with very attractive pricing for what we offer and provide an excellent price vs value relationship to our customers. For our future guests, while...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

I've stayed at this hotel on and off for 3 months now and this is what I think of it: It's old and their rooms need refitting or renovation. Water in the room is either hot or hotter. Or cold. Nothing in between. Housekeeping sucks. They leave everything where you left them. Quite funny. Breakfast is not bad but not...

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Helpful?
Thank Caseyong
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your comments. Regarding the water temperature in your room being unstable, i would like to encourage you to let us know as soon as you experience this so we can either check the balancing or change your room as this is surely not the case in every...

Singapore, Singapore
Reviewed 19 January 2017

This is my second time at the Luwansa after about a year. The property still looks nice and shiny and the service is excellent. The breakfast is wholesome with lots of options (although I felt that they have reduced a few of the western options). But still stocked with all the basics and suitable for all palettes. The rooms are...

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Helpful?
Thank Aravind R
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to review your visit with us in such a positive way! As a 4 star hotel where value is our first priority, we offer attractive pricing with a superior location, guestroom product and the highest in customer service available in Jakarta. Breakfast is included, I would like to mention to all...

Surabaya, Indonesia
Reviewed 8 January 2017

i stay for one night and its great place for a business stay, i love the pool. the breakfast is so so, but its fresh. Its very strategic hotel and near the shopping area. The staff is welcoming. Recommend!

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Helpful?
Thank alicia s
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you for taking the time to review your visit with us in such a positive way! As a 4 star hotel where value is our first priority, we offer attractive pricing with a superior location, guestroom product and the highest in customer service available in Jakarta. Breakfast is included, I would like to mention to all...

Brussels, Belgium
Reviewed 7 January 2017

Good business hotel that delivers and costs a bit. Excellent service, clean hotel, good room with all the amenities needed to prepare and recover between meetings in a fairly central CBD location with all the traffic that arrives with that. Very good chauffeur service.

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Helpful?
Thank Johan M
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review

Dear Valued Guest, Thank you so much for your kind and wonderful review. As we are certified as a 4 star hotel.... we are clean, safe and well located with very attractive pricing for what we offer and provide an excellent price vs value relationship to our customers. For our future guests, while there may be many more 5 star...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Shammah
Shammah
Cuisines: Italian, French, Mediterranean, Asian, Fusion, Indonesian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
JS Luwansa Hotel & Convention Center is a first class international upscale hotel with 244 well-appointed guest rooms with warm, personalized service. JSL offers new upscale affordable accommodation and is perfect for discerning business travelers who need a strategic location to conduct business. Free Wi fi, transportation within 2 km, pressing and business center workstation use. ... more   less 

Additional Information about JS Luwansa Hotel and Convention Center

Address: Jln. Haji R. Rasuna Said 22, Jakarta 12920, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 5,883 - ₹ 10,429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JS Luwansa Hotel and Convention Center 4*
Number of rooms: 245
Reservation Options:
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Hotel Style:
#18 Family Hotel in Jakarta
#21 Business Hotel in Jakarta
#29 Spa Hotel in Jakarta
#45 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from JS Luwansa Hotel and Convention Center staff and other travellers.
5 questions
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Questions? Get answers from JS Luwansa Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just argue/fight, then you will get the room you want”
 of 5 bubbles deeJakarta, 8 Feb 2017 | Read review
“Rooms on the corners provide a nice view, especially from the higher floors... !!!”
 of 5 bubbles 786aravindr, 18 Jan 2017 | Read review
“Fast access to highway”
 of 5 bubbles Vincentsh2006, 8 Nov 2016 | Read review
“choose high level room to get nice city view”
 of 5 bubbles Krisna_eM, 30 Oct 2016 | Read review
“premier room is nice, corner rooms have best views, friendly and helpful service”
 of 5 bubbles kikihakim, 21 Jul 2016 | Read review
5 of 5