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Grand Mercure Jakarta Harmoni

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919 Reviews from our TripAdvisor Community

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Showing 627: English reviews
Start your review of Grand Mercure Jakarta Harmoni
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Reviewed yesterday NEW

Stayed here while I was in Jakarta for a weekend. Room was very comfortable, with a big, soft bed, large shower with good water pressure and heating, and sufficient space. Wifi worked great. The clerks in the lobby were very polite and helpful with everything I needed. Breakfast was mediocre, but that was really my only complaint. Overall, liked my...

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Helpful?
Thank ZacharyMarret
Jakarta, Indonesia
Reviewed 4 days ago NEWvia mobile

We reserved by agoda for 1night. At that time my fiance had problem with his flight and i already arrived at Jakarta. Since it was already too late 22.00 oclock i think and my fiance said to me to check in at grand mercure first. I tried to call them and i explained the problem. They asked for deposit and...

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Helpful?
Thank Aprilia Y
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Ms. Aprilia Y, Thank you for staying with us and taking your time to write your comment in Trip Advisor. I am really sorry for the loss of your property. I also want to apologies for our front desk staff for not being sympathetic and we will contact an internal audit in order to make sure that this doesn’t...

Wellington, New Zealand
Reviewed 1 week ago via mobile

We spent three nights here while on holiday. The staff there are very friendly, and accommodating, greeting us by name each time we visited the restaurant and bar. The room was spacious and clean. The bed was huge and very comfortable. A few glitches with the wifi in our room but easily accessed in the lobby and bar. The bar...

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Helpful?
Thank Nomads_on_Tour
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr/Ms. Nomads_on_Tour Thank you for staying with us and taking your time to write your comment in Trip Advisor. We are glad to hear that you really enjoy stay in our hotel. We are delighted to know that you are pleased and satisfied with our product and service as well. We always try to give our best service for...

Reviewed 1 week ago

Overall a great hotel! The basics are covered: modern decor, clean and spacious bathroom, and strategic location. Bus stop is across the street, McDonalds next door, a smaller mall across the street (compared to typical modern malls in the city). Above all, super friendly staff! My parents and I were there for 11 nights. I walked in and requested to...

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Helpful?
Thank Leo L
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr. Leo L, Thank you for staying with us and taking your time to write your comment in Trip Advisor. We are glad to hear that you really enjoy stay in our hotel. We are delighted to know that you are pleased and satisfied with our product and service as well. We always try to give our best service...

Nara
Reviewed 3 weeks ago

This hotel is located at the nice place to go anywhere in Jakarta. Hotel facility & their service were also good enough for me to enjoy stay. They assigned the suite room to me because I'm gold member of Accor Hotels. I was so happy. I wish I would enjoy my stay at this hotel next time.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank africaatui
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr/Mrs africaatui, I appreciate the time you have taken to write this gracious review for Grand Mercure Jakarta Harmoni during your stay with us. We are glad you found the location is an advantage for you. Our Hotel is strategically located between central business district and shopping center are as well as the Jakarta tourism place. It is a...

Bandung
Reviewed 4 weeks ago via mobile

i tried to persuade myself to try to stay at harmoni. the choice was right. they prepared the best for me, and being a platinum member they treated me very well with high quality concistency. since checkin, stay, beeakfast, and especially checkout, the fo staff-Rita, gave her best effort to assist me keep up the good work

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Helpful?
Thank Ridwan K
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr. Ridwan K, Thank you for staying with us and taking your time to write your comment in Trip Advisor. We are glad to hear that you really enjoy stay in our hotel. We are delighted to know that you are pleased and satisfied with our product and service as well. We always try to give our best service...

Jakarta
Reviewed 4 weeks ago

The room is quite simple but nice, too bad the bathroom door doesn't have any lock. the food quite good, love the cheese cake especially. overall a good stay for business and pleasure if you are considering to visit old part of Jakarta and it's chinatown.

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Helpful?
Thank HsJtCt
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr. HsJtCt, Thank you for staying with us and taking your time to express your important experience on Tripadvisor. We are happy to welcoming you in Grand Mercure Harmoni. Glad that you enjoy the one of our cake also others facilities. We looked forward to welcoming you again with the best one that we can! See you soon. Best...

cirebon
Reviewed 5 weeks ago via mobile

A new hotel in the center of Jakarta. Close to anywhere, with choices of public transportation. Just in front of transjakarta shelter. Taxi is easy to get. Smooth check in, in big and beautiful lobby. Smiling front desk agent welcoming you. But, no welcome drink?!? Room is spacious. Bathroom is big and nice with complete amenities. Bathrobe and slipper is...

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Helpful?
1Thank Etank14
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr / Ms. Etank14, Thank you for staying with us and taking your time to express your important feedback on Tripadvisor. I am concerned and deeply apologetic to learn that you have to experience a situation. Moreover, we always treat costumer’s feedback as one a way to improve our facilities and service level. Once again thank you and we...

Reviewed 11 January 2017

Stayed here for a transit in Jakarta, it was lovely and nice, simple modern hotel. The rate was great, you get more than what you pay. Room is generously large, comfortable and clean. No breakfast was had, as I left early in the morning. I would recommend readers to stay in this hotel.

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Helpful?
Thank Mike B
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear Mr Mike B, Thank you very much for taking the time to write this review of our Hotel. It is such an enormous pleasure to see our guests enjoying their time here at Grand Mercure Maha Cipta Jakarta Harmoni. We are delighted to read that you had great experiences, and were especially impressed by our hotel’s services and facilities....

Jakarta, Indonesia
Reviewed 9 January 2017

All the staff very friendly. Mostly front desk staff with name Wahyu & Topik, they are very helpful and friendly. Quick check in process. They are very care of what i need and give all the information clearly. Nice and clean room. Good taste and variety on food menu. So worth it and very recommend. For sure i will be...

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Helpful?
Thank DytaZahra
H8535GM, General Manager at Grand Mercure Jakarta Harmoni, responded to this review

Dear DytaZahra, Thank you for your expressing your appreciation of the excellent service at Grand Mercure Maha Cipta Jakarta Harmoni. All our teams regularly review and monitor performance to ensure the highest standards. I have passed on your praise to our teams Mr Wahyu and Mr Taufik in Front office department, and both are proud to be recognized. We thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Mercure Jakarta Harmoni

Address: - 37 Jln. Hayam Wuruk 36, Jakarta 10120, Indonesia
Region: Indonesia > Java > Jakarta > Gambir
Price Range: ₹ 4,100 - ₹ 5,847 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Jakarta Harmoni 4*
Number of rooms: 483
Reservation Options:
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Hotel Style:
#31 Business Hotel in Jakarta
#44 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Jakarta Harmoni staff and other travellers.
10 questions
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Questions? Get answers from Grand Mercure Jakarta Harmoni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher level rooms is better for sight seeing.”
 of 5 bubbles bamzkie, 27 Dec 2016 | Read review
“higher floors with city view”
 of 5 bubbles ayu208, 27 Dec 2016 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles 735049639, 1 Dec 2016 | Read review
“ask for a quiet room away from the lifts”
 of 5 bubbles yasmin7862016, 14 Nov 2016 | Read review
“If you want a quiet sleep, get a room at the upper floors and away from the street”
 of 5 bubbles bobpal, 3 Oct 2016 | Read review
5 of 5