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Mercure Jakarta Simatupang

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#33 of 456 Hotels in Jakarta
Certificate of Excellence
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Mercure Jakarta Simatupang
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410 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Jakarta Simatupang
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Showing 308: English reviews
New York City, New York
Reviewed 26 October 2016

So my fellow trip advisors said good things about this hotel so I decided to stay here with 8 of my friends since it was close to where we needed to be. the Hotel is modern and trendy, though rooms and lobby area where not big, it was compensated by the friendliness of the staff whom seam genuinely thrilled to...

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Helpful?
Thank tosents
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Tosents, Thank you so much for an amazing review provided on our page, it is an honor to have it from one of the senior contributor. Your concern has been noted and acknowledgement will be spread among the team members which will serve them as an encouragement to continuously improve our guest experience. Please do not hesitate to...

Singapore, Singapore
Reviewed 23 October 2016

The Hotel location and the overall ambience was nice. the hotel has very neat and impressive reception and good restaurant/cafe. The Room we stayed was of appropriate for the family. The room offered very good view of Jakarta city and was quite peaceful to stay in. The reception staff and room service staff were courteous and helpful; throughout the stay....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Chandan T
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Chandan T, It is a great pleasure to have your positive and details feedback on our Tripadvisor page, I will share your comments with our team and I am sure that this feedback will serve as an encouragement as we strive to continuously improve our guest experiences. Please let me know for any further assistance in the future...

Salt Lake City, Utah
Reviewed 17 October 2016

I stayed at this hotel because it is close to my customer's new office. It took about 15 hours to get there from the airport with traffic. I used Silverbird taxi from the aiport but you can arrange with the hotel transportation to and from the airport. My check in was fast and my room on the 14th floor. Even...

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Helpful?
1Thank IntlTrainer
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Ms. IntlTrainer, This is a true honor to receive a great feedback from such an experienced contributor and traveler. Following your review, our engineering team has checked the concerned and ensure it will not happen again in the future. Thank you very much for your advice regarding the breakfast. I am delighted to inform you that we are currently...

Jakarta, Indonesia
Reviewed 12 October 2016

Simatupang area is a business area in heavily trafficked part of South Jakarta. If you are visiting Jakarta to sightsee, this area is not recommendable (most of the traditional sights are in Central and North Jakarta and could take hours to reach in busy times of the day). The hotel would be a good choice however if you're on a...

Review collected in partnership with Accorhotels.com
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1Thank FGunawan
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. F Gunawan, Thank you very much for your amazing review and it is a privilege for Mercure Jakarta Simatupang to have it from one of the senior Tripadvisor contributors. It is always a pleasure to receive great scores as an appreciation of our team’s services. Your feedback will definitely serve as an encouragement to our team to continuously...

Lyon, France
Reviewed 12 October 2016

Home and quality service Good restaurant Very good value for money Noise related to road traffic and work in progress. A Hotel to listen to its customers and anxious to continuously improve. Go for it.

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Thank Denis12369
Mercure-JS, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Denis12369, We are sincerely delighted to receive your kind feedback following your stay in Mercure Jakarta Simatupang. Your comments will surely keep encouraging our team to strive and create a safe haven for our travelers so far from home. Thank you very much for sharing your experience, and please do not hesitate to contact me directly at Camille.HARDOUIN@accor.com...

Bogor, Indonesia
Reviewed 8 October 2016

A hotel with friendly staffs who made us feel home. The room with a nice design made us feels comfort and get our sleep well. The restaurant got a unique design with various kind of breakfast and they are tasty too.

Review collected in partnership with Accorhotels.com
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Thank Anna R
Mercure M, General Manager at Mercure Jakarta Simatupang, responded to this review

Dear Ms. Anna R, It is an honor to have your great review in our page, thank you for the maximum score and your feedback will be distributed among the team members, which will serve as an encouragement among them to improve our guests satisfaction. Hope you would not hesitate to contact me for any further assistance in the future...

Indonesia
Reviewed 30 September 2016 via mobile

Hotel is very small for 4 stars hotel, fitness center small space.. only have 1 treatmill and about 4 others equipment. The worst thing is swimming pool is very small not enough for 2 persons swim in the same time and the location inside the bar si its impossible for adult person swim on there. The goods things: wifi and...

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Thank Hengky_09
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Hengky_09, Thank you very much for sharing with us your feedback and kind words regarding our strategic location in Simatupang area - Jakarta South and the WiFi connection, well appreciated by our valued business and leisure guests. Our fitness facilities are today the subject of a refurbishment plan and hopefully you will able to try it in the...

Reviewed 29 September 2016

I stayed for a week on business and was very comfortable. The rooms are clean and well kept. The restaurant is good and the selection at the breakfast buffet is excellent. I felt safe and have never had any issues any time I have stayed (I think this was my third visit to this hotel).

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1Thank Sambellla
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Sambellla, Thank you so much for the great review in our page, and thank you for being one of our repeater guest in Mercure Jakarta Simatupang. Definitely will share your positive comments to our team member in order to give an encouragement to provide and improve our great guest experiences, please do not hesitate to share with us...

Reviewed 26 September 2016 via mobile

Although it had been a while, staff welcomed me back to the hotel warmly, still remembering my name. Not only the receptionist (who has all the information on screen) but also staff at the door and in the restaurant. This makes this hotel a place to go back to! Rooms are ok, Wifi is reliable, restaurant (breakfast and dinner) is...

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1Thank René Z
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Mr. Rene Z, A great pleasure to have you back again in our Hotel and thank you so much for keep returning to Mercure Jakarta Simatupang. We really appreciate your comments in our page and will follow up on the feedback. I will share your great comments with all the team members and make sure that this will serve an...

Ross-on-Wye, United Kingdom
Reviewed 15 September 2016

Spent a few nights here on a business trip to Jakarta. The hotel is very nice inside with a coffee bar and restaurant downstairs, and a bar upstairs. The staff were all excellent and very friendly and helpful. The room was nicely furnished, with coffee making, complimentary water, and a decent selection on the TV. Slept very well in the...

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1Thank Voight-Kampf
Mercure M, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Voight Kampf, Thank you so much for the amazing review on our TripAdvisor page, your details feedback has been shared among the team members. We are honored to received it from one of the senior contributor, your feedback will be serve as an encouragement as we strive to continuously improve our guest satisfaction. Looking forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting

Additional Information about Mercure Jakarta Simatupang

Address: Jl. R.A. Kartini No. 18 | Lebak Bulus, Jakarta 12440, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 3,304 - ₹ 6,218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Simatupang 4*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotwire, ACCOR, Orbitz, Expedia, TripOnline SA, Priceline, Hotels.com, Agoda, Evoline ltd, Cheap Tickets and HotelQuickly so you can book your Mercure Jakarta Simatupang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#26 Business Hotel in Jakarta
#32 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Simatupang staff and other travellers.
1 question
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Questions? Get answers from Mercure Jakarta Simatupang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor for a lovely view and peace and quiet”
dweey2017, 19 Mar 2017 | Read review
“My room on the 15th floor was good.”
jayakaranm, 1 Mar 2017 | Read review
“Just dont take a room at 14th floor, if in 15th any live music, its littlebit noisy at 14th floor”
hayatsaidg, 8 Feb 2017 | Read review
“good view room”
jakaumbaran, 5 Jan 2017 | Read review
“choose mid floor non smoking room”
Neroli-sg, 28 Dec 2016 | Read review
5 of 5