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Mercure Jakarta Simatupang

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#27 of 443 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Jakarta Simatupang
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382 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Odiham, United Kingdom
Reviewed 1 week ago NEWvia mobile

Opted for the Privilege room which was very pleasant. As others have said, the glass walled shower into the hotel room is an unusual feature but ok as travelling alone I guess. Staff were terrific, courteous, helpful and always smiling. Breakfast ok, western food limited in my view, particularly if you are a clerical s / fresh fruit merchant as...

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Thank CHD6265
London, United Kingdom
Reviewed 1 week ago

We found ourselves in this Mercure Hotel because my husband had been discharged from the nearby Siloam Hospita,l and we needed a place to stay while he continued out patient treatment following a strike and awaited his 'fit to fly' assessment for our return to England (that's another story!). The staff could not have been more accommodating and helpful -...

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Thank Yankee A
Edinburgh, United Kingdom
Reviewed 1 week ago via mobile

The Mercure's rooms are very comfortable although the design with the glass walled shower opening into the room is a little bizarre. The food is generally of high quality and the menu includes a range of local and western dishes. The rooftop bar is enjoyable and live music is played some nights. The real joke though is the swimming pool...

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Helpful?
1Thank Bob H
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr.Bob H, It is our great privilege to have your excellent review on our page and especially coming from one of the senior contributor for TripAdvisor. Your thoughtful message has been already shared with our teams and it is certainly the best encouragement to keep improving our guest experience. Looking forward to welcome you again in the near future...

Jakarta, Indonesia
Reviewed 1 week ago

I was visit hotel mercure jakarta simatupang for business meeting, this hotel is good place for business meeting, this close to shopping mall a like PIM, Citos. the staff are friendly and also they give excellent services,

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Helpful?
Thank jakaumbaran
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Jakaumbaran, Thank you for a good review, It is always a pleasure to receive it as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. We thank you again for sharing...

Reviewed 2 weeks ago via mobile

Our stay at the hotel for 3 nights is excellent. The staff are friendly and also the service is excellent. Taxi is always available outside of the hotel. We would love to stay there again when going to Jakarta.

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Helpful?
1Thank Fizzy N
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Fizzy N, We are truly delighted to receive your full score and great review on our page and thank you for the time that you spare with your highly appreciated consideration. Will definitely share your message to all the team's member, which will give them encouragement in improving our guest experience. Should I be of any assistance to...

Singapore
Reviewed 3 weeks ago

I was on a 5 days business trip and my company booked the hotel for me as it was near the Jakarta office. Check in was fast and the room was clean and with comfortable bed. The air con was cold enough with great wifi. I have been dining for 3 nites at the hotel as outside traffic jammed was...

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Helpful?
Thank Neroli-sg
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Ms. Neroli-Sg, On behalf of the Mercure Jakarta Simatupang team, we would like to say thank you for the maximum score on our TripAdvisor review. Rest assured the information will be distributed among the team members, in order to have an encouragement among them to improve our guests' satisfaction. Please contact me directly for any further assistance you may...

Reviewed 3 weeks ago via mobile

Had a wonderful stay in this unique hotel. Room was nicely designed and full with needed amenities. I have all my meals in the hotel, food are great and service was amazing. Staff are remarkably helpful, they will make things happen for you. MRT project was really pain in the neck but once you have arrived back at the hotel...

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Helpful?
Thank Ikhsan S
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Ikhsan S, We are very pleased to receive your great feedback regarding your stay in Mercure Jakarta Simatupang. I will share your comments with our team and I am sure that this feedback will serve as an encouragement as we strive to continuously improve our guest experience. Thank you for sharing your experiences. Looking forward to welcome you...

Reviewed 3 weeks ago via mobile

Spend a couple of day on this business hotel, had a great time. Check in and check out process went perfectly, staff are amazing and my meals experience are very tasty and deliciously. Location are very strategic even now the MRT project still on going but in the future this will be more convenient for the hotel. Very recommended for...

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Helpful?
Thank Nadia H
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Ms. Nadia H, We sincerely appreciate your comments regarding your stay in Mercure Jakarta Simatupang. It is always a pleasure to receive positive scores as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in...

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

My second short visit, smooth check in and out. Great location even with the traffic cause of MRT project. Free parking is one of the convenient factor for business traveller with car. Staff really look after you in any way, quick response and always find solution for you. Well done Mercure Simatupang... Thanks a lot

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Thank Sultan R
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr. Sultan R, Thank you for being one of our repeater guest in Mercure Jakarta Simatupang, it is always a great pleasure to received such a perfect feedback from a satisfied guest. We are always try to give our best service to all of our guest and keep improving our guests experience. Please do not hesitate to contact me...

Reviewed 3 weeks ago via mobile

Entire stay were prefect specially front desk staff, they were attentive, courteous manner with prompt service. The gym equipped with the professional equipment and the swimming pool, even a bit small but it still nice since they always keep the cleanliness and the high standard of service.The breakfast was nice and our dinner was prefect the food were tasty. Definitely...

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Helpful?
Thank Okie S
Mercure-JS, Front Office Manager at Mercure Jakarta Simatupang, responded to this review

Dear Mr./Ms. Okie S, We are very pleased to receive your great feedback on our TripAdvisor page, thank you for the time and consideration. Your thoughtful message has been already shared with our teams and it is certainly the best encouragement to keep improving our guests experience. Should I be of any assistance to organize your next stay in our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting

Additional Information about Mercure Jakarta Simatupang

Address: Jl. R.A. Kartini No. 18 | Lebak Bulus, Jakarta 12440, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 3,274 - ₹ 5,389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Simatupang 4*
Number of rooms: 232
Reservation Options:
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Hotel Style:
#26 Business Hotel in Jakarta
#27 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Simatupang staff and other travellers.
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Questions? Get answers from Mercure Jakarta Simatupang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good view room”
 of 5 bubbles jakaumbaran, 5 Jan 2017 | Read review
“choose mid floor non smoking room”
 of 5 bubbles Neroli-sg, 28 Dec 2016 | Read review
“choose a room facing toll highway”
  • view from pool area
 of 5 bubbles hellonadinsky, 18 Dec 2016 | Read review
“good money to spend, then this hotel is worth staying. Nice one”
 of 5 bubbles desamol, 25 Nov 2016 | Read review
“Try the Suite Room, it has a complete facilities including the kitchen set with all tools you need to cook your own meal.”
 of 5 bubbles 491antoniuse, 21 Nov 2016 | Read review
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