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Crowne Plaza Hotel Jakarta

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513 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Jakarta
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Showing 358: English reviews
Singapore, Singapore
Reviewed 1 November 2016 via mobile

Very good location with 24 hours restaurant. Check in and check out is smooth. Rooms and furnishings are a bit old. And there's lots of construction happening near by. So it's not perfect but very good value for money

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Helpful?
Thank Abhishek S
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Abhisek S, Thank you for taking the time to give a feedback of our hotel. Indeed, the hotel location is one of our advantage points, close to office buildings, shopping malls and within reach of many of the highlights which Jakarta has to offer. We are pleased that you were satisfied with the front desk services. However, please accept...

Reviewed 26 October 2016 via mobile

Definitely a high - end hotel with full amenities ideal for leisure or business. Was greeted by by warm smiles the moment I arrived in the hotel. The room was splendid , very spacious and comfortable. Free laundry up to 4pc per day too.

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Helpful?
Thank Grace T
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Grace T, Thank you very much for sharing your stay experience at our hotel. We are glad to hear that you enjoyed the hotel amenities and staff service during the stay. Your compliment toward the room condition is appreciated. Guest satisfaction is of utmost importance to us and your comment truly motivate us to continuously improve and provide better...

Reviewed 19 October 2016

Located at a prime location, this hotel offers big spacious rooms, good services, multi-cuisine restaurant. Room were spacious, clean, hygienic. View from room was good. You can see famous Jakarta traffic on roads. Thankfully you don't hear any noise. An Indian cuisine restaurant was a few steps away from my room. There is a mall close-by to buy essential items....

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Helpful?
Thank Shivam A
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Shivam A, Thank you for your perfect review of our hotel. I am very happy to learn that you had a very pleasant stay and enjoyed our spacious room and services. It is great to hear all the compliments and will continue to provide our absolute best in presenting memorable experience for all our guests. We look forward to...

Singapore
Reviewed 27 September 2016 via mobile

Good service overall. Check in and check out was done quickly. Hotel is quite old but still at good condition. I had dinner at Beranda Restaurant. Service is quite slow. Need to wait for 30 mins to get my dinner. Quality of food is good worth waiting. Location is near the city highway, very convenient to move in and out...

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Helpful?
Thank Ernest E
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Ernest E, Thank you for taking the time to give a review of our hotel. We are pleased to hear that you were satisfied with our staff service. However, we regret to learn that you were disappointed with your stay due to slow service of Beranda Cafe. Please accept our sincere apology for the inconvenience. Rest assured that we...

Nagoya, Japan
Reviewed 26 September 2016

Very nice location to access expressway. However, due to recent car traffic regulation (Odd-Even License plate traffic Rule), you need to be careful that it will be impossible to get off the expressway to Thamrin Rd. every other day. Short cut way to Plaza Semanggi is not exist because new buildings behind this hotel are under construction now. Facility is...

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Helpful?
Thank kenny2006
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear kenny2006, Thank you for giving a review of our hotel. Indeed, our hotel's location is an advantage, closed by to office complexes where multinational companies are located as well as to other attractions that the city offers. However, please accept our sincere apology for the inconvenience regarding the closed side hotel access due to the construction. Considering congested traffic...

Kuala Lumpur, Malaysia
Reviewed 24 September 2016

Once a jewel of Jakarta, the crème de la crème of luxury in hospitality, Crowne Plaza Jakarta has been serving guests for almost 21 years now, does it live up to the reputation until now? You’ll about to find out.. Check in Seamless as I have made the booking 2 weeks prior arrival. The receptionist was welcoming with a warm...

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Helpful?
Thank Ezad M
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Ezad M, Thank you for sharing your stay experience at our hotel. We are very pleased that you were satisfied with our staff service and buffet breakfast selection of Beranda Cafe. However, we are happy to inform you that hotel refurbishment is already in our plan to take place next year. Indeed our hotel's location is convenient, centrally located...

Singapore, Singapore
Reviewed 23 September 2016

Good: Friendly staff. Not good: Old hotel. Nothing much beyond a room, a bed, a toilet and a desk. Nothing to rave about. Passable shower pressure but again ... not greatest Bad: Hallways a little spooky. Carpets in bad need of change. Note that IHG Ambassador status gets you nothing. No early check in, no late check out, no fruit,...

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Helpful?
1Thank Van T
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Van T, Thank you for taking the time to post feedback of your recent stay. I am truly sorry for your unfavorable stay experience. Please accept my sincere apology for the inconveniences. Your feedback in regards to overall hotel condition is appreciated. However, I am also pleased to inform you that refurbishment of hotel's guest rooms will take place...

Reviewed 23 September 2016 via mobile

The first impression, entering the huge and luxurious lobby, is impressive. And this is where the positive review ends. The rooms are shockingly old. Everything inside is antiquated. The huge TVs from the first half of the 90s, the AC operating system, the wallpapers that stopped sticking to the wall, the leaking faucets (with so much water on the bathroom...

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Helpful?
Thank Ayman M
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear Ayman M, Thank you for your feedback with regards to your recent stay at our hotel. It is indeed unfortunate to read about your unpleasant experience in the restaurant and regarding Spa Therapist's comment. We are looking into the two matters you mention and please be assured that we will take suitable measures to ensure that these sort of...

Jakarta, Indonesia
Reviewed 13 September 2016

This is an old hotel but for us still good hotel and value for money. Good place for meeting and also for family. This hotel has a well trained staff and very friendly and helpful. We have stay here for new year party with big family. And all of us love this place and always willing to stay here.

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Helpful?
Thank nainggolanben
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear nainggolanben, Thank you for taking the time to give a review of our hotel. We are pleased to hear that you were enjoyed our hotel's facilities and services throughout the stay. We also appreciate your compliment toward our friendly and helpful staff. Guest satisfaction is of utmost importance to us and your comment truly motivate us to continuously improve...

Bengaluru, India
Reviewed 28 August 2016 via mobile

It's on the busy highway, but reaching it is very easy. Stayed here 2times, during April and May. It has a pleasant staff all around the hotel, always helping and smiling. The rooms are large and cozy beds. The restaurant has a wide options for food, there is continental, Japanese, Indian, Middle East, and the local Indonesian. Me being Indian,...

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Helpful?
Thank SATHISH S
Crowne_Plaza_Jakarta, Public Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review

Dear SATHISH S, Thank you for giving an excellent review of our hotel. We are very pleased to hear that you had an awesome stay and warm experience with us. All the compliments toward our staff service and spacious room are much appreciated. We are also delighted to know that you enjoyed the food variety of our Beranda Cafe restaurant,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Jakarta is a global business hotel that truly understands and fulfills the needs of the business traveller. The hotel has 357 spacious guestrooms and it is conveniently located in the "Golden Triangle" business disctrict, only 35 minutes by freeway to Soekarno Hatta International Airport. Near to the hotel are luxury shopping malls such as Plaza Senayan and Senayan City, as well as office complexes where multinational companies are located.Design to offer not just a comprehensive range of meeting services and in-room business facilities, the hotel also offers numerous leisure and entertainment options to reward you, the Business Executive, after a hard day's work. ... more   less 

Additional Information about Crowne Plaza Hotel Jakarta

Address: Jl. Gatot Subroto Kav 2-3, Jakarta 12930, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 5,934 - ₹ 8,185 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Jakarta 4.5*
Number of rooms: 357
Reservation Options:
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Also Known As:
Crowne Plaza Jakarta
Jakarta Crowne Plaza
Hotel Style:
#57 Spa Hotel in Jakarta
#74 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jakarta staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many acses to the join tour or bisnis”
 of 5 bubbles migitayukinori01, 1 Dec 2016 | Read review
“High floors have a nice view.”
 of 5 bubbles flaphoto, 13 Aug 2016 | Read review
“Room very big”
 of 5 bubbles migitayukinori01, 24 Jul 2016 | Read review
“The higher you go up, the better the room level.”
 of 5 bubbles tutyudhap, 3 Jun 2016 | Read review
“Better options nearby”
 of 5 bubbles alokw637, 7 Apr 2016 | Read review
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