We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Hyatt Jakarta

Show Prices
#13 of 456 Hotels in Jakarta
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Hyatt Jakarta
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

972 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Hyatt Jakarta
See the most recent reviews
Showing 829: English reviews
Reviewed 7 November 2015 via mobile

We stayed for 2 days coz bussiness plan, our company was booked about 20rooms. hotel was still huge, greatlocation, breakfast was fine not wow, when i do check in time its fast service but the reception are NOT Using name tag her forget or maybe she was the boss, then when we going to our room, its very very standart,...

 Report
Helpful?
1Thank civabella p
Reviewed 7 November 2015 via mobile

I had a wonderful experience at the Jakarta Grand Hyatt. From the moment I got out of the car the staff was very friendly, polite, and helpful. Quick check in and check out. The rooms a large, comfortable and clean. It's a great location of you want to walk to shopping or dining.

 Report
Helpful?
1Thank Allison R
Reviewed 5 November 2015

Amazing location, right in the heart of Jakarta, also close to shopping malls, Grand Indonesia and Plaza Indonesia. The room is big, and comfortable, but it is a bit dusty, especially on the furnitures and fixtures. The cleanliness should be improved as in Grand Hyatt's standard. The check in service was a bit slow, and the receptionists need to have...

 Report
Helpful?
Thank Jahja S
Singapore
Reviewed 23 October 2015

This hotel is perfect if you're in Jakarta for leisure as well as business as it is located in central Jakarta with easy access to the CBD as well as other big hotels in the capital. Rooms are really nice and the best ones are the ones overlooking the Selamat Datang statue and the HI roundabout. Staff were always polite...

 Report
Helpful?
1Thank yositako
jakarta, Indonesia
Reviewed 19 October 2015

I had a meeting on weekend and had experience to use a meeting room at Penthouse Suite Room. It was amazing since I have a meeting under the sun. The meals during coffee break was amazing and the breakfast was also good with variety of food.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Anastuty K
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer Thank you for taking the time to post your positive feedback on TripAdvisor. We are grateful that you that you had a pleasant experience while having a meeting in our Penthouse terrace. Once again thank you for your kind comments and we hope to have the pleasure of welcoming you back soon. Kind Regards, Fredrik Harfors Hotel Manager

London, United Kingdom
Reviewed 18 October 2015 via mobile

Pool-awesome, if you get time spend time there and pool bar food probably the best on offer. Breakfast-not great Rooms-large, clean, comfortable, high standard Staff wonderful and perfect English Food- over priced for evening meals Overall a very smart hotel but no atmosphere at all-I think its because the lobby is so large that everything is lost in that. Prefer...

 Report
Helpful?
Thank julia h
Reviewed 18 October 2015 via mobile

The hotel is centrally located in the heart of Jakarta’s business and leisure district. The CBD’s within walking distance and it’s proximity to Plaza Indonesia shopping mall and Grand Indonesia across the street. Easy to access public transportation such as the Transjakarta and train station. We stayed in Deluxe room. Room was standard but the view compensate for it. We...

 Report
Helpful?
Thank Erin N
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for taking the time to share your kind comments on Trip Advisor. We appreciate your positive feedback and are delighted that you and your family had such a pleasant experience with us at Grand Hyatt Jakarta. It is always rewarding to hear that our valued guests enjoy their stay and that our comfortable rooms with great...

Dublin, Ireland
Reviewed 14 October 2015

Location is perfect for this hotel as it is situated within one mall but there is also another one across the street. There was an arcade and cinema close by too. Stayed in a room with a view f the roundabout and the cityscape, was fantastic. Noise was not a problem for me whatsoever. The facilities were perfect especially the...

 Report
Helpful?
Thank Jack G
Bangkok, Thailand
Reviewed 12 October 2015 via mobile

It was my third time staying at this hotel. Location is great, in the middle of everything. Especially, the hotel is a door-to-door connected to the malls. Very convenience to find hi-end brands and regular one. Fitness facilities are great. Hotel staff are friendly. Though food on exec lounge is less quality and choices comparing to the other similar star...

 Report
Helpful?
Thank HappySp00n
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for sharing your positive feedback on Trip Advisor. We are delighted to read that you enjoyed your stay. We truly appreciate your feedback about the food offering in our Club Lounge. Your remarks have been shared with our F&B and culinary team. Once again, thank you for your valuable feedback and we look forward to be...

Sydney, Australia
Reviewed 8 October 2015

I was in Jakarta for business for only a few days. This was a great hotel to be in! The location was fantastic with a mall off the lobby and another directly across the street. The room size was very good, they service was great. I was on a club floor and the lounge was excellent, with good breakfast and...

 Report
Helpful?
1Thank hheron
Grand_Hyatt_Jakarta, Hotel Manager at Grand Hyatt Jakarta, responded to this review

Dear Reviewer, Thank you for choosing Grand Hyatt during your business trip in Jakarta. We are delighted to know that you had an enjoyable stay with us. Your compliments about our guestroom and Grand Club Lounge are much appreciated. We truly appreciate for praising the services provided by our associates; your encouraging remarks will certainly motivate them further in their...

936 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (545)
Viewed
View from Room (40)
Viewed
Bathroom (49)
Viewed
Pool/Beach Area (37)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (102)
Viewed
Dining (19)
Viewed
Hotel & Grounds (80)
Viewed
Other (215)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (351)
Viewed
Amenities (18)
Viewed
Grand Room (58)
Viewed
Grand Suite (95)
Viewed
Pool (27)
Viewed
Dining (95)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (6)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (13)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Menteng
Hotel Indonesia Kempinski
Hotel Indonesia Kempinski
#10 of 456 in Jakarta
991 reviews
Menteng
Pullman Jakarta Indonesia
Show Prices
Show Prices
Show Prices
Tanah Abang
Shangri-La Hotel Jakarta
Shangri-La Hotel Jakarta
#11 of 456 in Jakarta
1,399 reviews
Raffles Jakarta
#1 of 456 in Jakarta
381 reviews
Menteng
The Hermitage Jakarta
The Hermitage Jakarta
#2 of 456 in Jakarta
283 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. In keeping with the ever-changing needs and lifestyles of the present day global travellers, Fountain Lounge is about to embark on a complete renovation project on 15 April 2017 and is scheduled to open in the month of June 2017. To ensure your comfortable stay and convenience, we have adjusted the opening hours of burgundy and C’s Steak and Seafood restaurant. ... more   less 

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10350, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: ₹ 12,372 - ₹ 19,109 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Hyatt Hotels Corporation, Priceline, Travelocity, Agoda, TripOnline SA, getaroom.com and HotelQuickly so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
#12 Spa Hotel in Jakarta
#13 Luxury Hotel in Jakarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Jakarta staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Grand Hyatt Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request high floor, Monument side room”
  • View from room on monument side
pacers777, 2 Apr 2017 | Read review
“One away from the MRT projects”
glnomad, 9 Mar 2017 | Read review
“don't ever to wear your so so clothes if you want to get a more friendly staff. *seriously”
aristosagita, 22 Feb 2017 | Read review
“As for a room with garden view and avoid Sunday am noise.”
567rodrigoc, 3 Feb 2017 | Read review
“great room”
jakaumbaran, 30 Jan 2017 | Read review
5 of 5